Hotel U Jelena

Hotels
8.3 (30 reviews)
U Jelena 105/3 , Havířov , cz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Luggage storage
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly service
Excellent food
Cons:
Lack of air conditioning
Cleanliness could improve

Categories

Cleanliness
7.91
Some issues with cleanliness mentioned indirectly, suggesting improvements needed.
Service
8.88
Friendly and accommodating staff mentioned across reviews.
Location
8.42
Convenient location inferred from positive reviews.
Room Quality
7.87
Spacious rooms noted, but lack of air conditioning pointed out.
Amenities
7.9
Standard amenities, but lack of air conditioning noted.
Value for Money
8.36
Good value perceived based on overall experience and food quality.
Food and Beverage
8.91
Excellent food and large breakfast selection highlighted.
Overall Experience
8.18
Overall positive experience with minor issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:31

Property Description

Charming Accommodation and Scenic Surroundings

At Hotel U Jelena, immerse yourself in a charming retreat located just 5 km from Havířov's city center. Indulge in authentic Czech cuisine at the on-site restaurant and unwind in comfortable rooms equipped with private bathrooms and TVs. Stay connected with complimentary internet access.

Relaxing Garden Oasis and Family-Friendly Amenities

Discover serenity in the well-kept garden featuring a cozy pergola and barbecue facilities. Let the children enjoy the playground while you unwind.

Convenient Location for Outdoor Activities and Nearby Attractions

Explore outdoor adventures with hiking, fishing, and skiing opportunities nearby. Visit Kozí Becírek Lake and Havířov’s Swimming Pool. Don't miss out on exploring the Ostrava Zoo and Karviná's golf facilities just a short distance away. Secure complimentary private parking on-site for a stress-free stay.

Experience a delightful stay at Hotel U Jelena - Book now!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 30 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.18
M
Macoun • family_with_children • cz
8
2026-03-09 • via Nuitee
J
Jiří • couple • cz
8
Pros:

Ochota personálu, čistota, kvalita snídaně

Cons:

bez komentáře

2026-03-03 • via Nuitee
R
Rajšner • solo_traveller • cz
7
Pros:

Dobrá kuchyně.

Cons:

Přes týden dělnická ubytovna.
Hluk z restaurace do pozdních nočních hodin

2026-02-23 • via Nuitee
M
Miroslav • extended_group • cz
2
Už nikdy
Cons:

Zarezervovali fámě si odděleně postele a dostali jsme gauč a postel
Zadali jame o platbu dobrému na email prý nejde říkala paní provozní jenom na místě

2026-02-09 • via Nuitee
M
Miroslav • couple • sk
10
Pros:

Príjemná obsluha, výborná kuchyňa, raňajky,obed..

Cons:

Všetko bolo, super.

2025-10-02 • via Nuitee
K
Kysel • extended_group • cz
10
2025-09-29 • via Nuitee
I
Irena • couple • ie
10
Everything was perfect
Pros:

This is our third time staying here. Nice and friendly staff, large breakfast selection, delicious food, clean rooms, towels changed every third day. We will definitely come back here.

Cons:

None

2025-09-15 • via Nuitee
A
Andor • solo_traveller • hu
5
Elfogadható.
Pros:

Nagy szoba, tágas fürdőszoba. Nagy hűtő a szobában.

Cons:

Nincs klíma, reggeli elég szegényes.

2025-09-06 • via Nuitee
D
Darek • couple • pl
8
2025-08-31 • via Nuitee
D
David • couple • cz
7
2025-08-21 • via Nuitee
• family_with_children • ee
8
2025-08-20 • via Nuitee
P
Peter • family_with_children • sk
8
2025-08-16 • via Nuitee
S
Stashevich • family_with_children • ee
9
2025-08-11 • via Nuitee
T
Tóthová • family_with_children • cz
10
Pros:

No bylo hezky jenom sprchový gel a šampon vyměnit hrozně nevonělo

2025-07-27 • via Nuitee
F
Falconer • young couple • gb
10
Perfect for what we wanted.
Pros:

Staff were extremely polite, and helpful, even though they're English wasn't great, they made a real effort to understand and help when they could.

Cons:

Not a lot

2024-11-27 • via Nuitee
A
Arkadiusz • review category business travellers • pl
8
Recommended
Pros:

Very good breakfast. Restaurant on site. Nice service.

2024-11-12 • via Nuitee
D
Dejan • review category business travellers • rs
9
Superb
2024-06-20 • via Nuitee
D
Dominika • family with young children • cz
9
Calm location, nice staff, good breakfast
Pros:

Very good breakfast, great staff and calm location, there is also a public transport stop nearby but we usually took taxi in order to get to the hotel

2024-05-24 • via Nuitee
M
Magdalena • family with young children • gb
10
Exceptional
Pros:

Very nice atmosfera and food

2024-05-17 • via Nuitee
H
Hojdas • young couple • cz
7
Good
2024-02-16 • via Nuitee