Hotel Arawak Plaza

Hotels
8.9 (128 reviews)
Calle 32 No. 29-32 Av. Mariscal Sucre , Sincelejo , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Breakfast
Friendly Staff
Comfortable Rooms
Cons:
Cleanliness issues
Staff service at reception

Categories

Cleanliness
7.88
There were issues with cleanliness noted in several reviews, including a shower that did not work well and some complaints regarding room odors.
Service
9.15
Most reviews noted the friendliness and helpfulness of the staff, though there were some concerns about reception service.
Location
9.39
The location received high praise for convenience and safety in multiple reviews.
Room Quality
8.34
Room comfort was praised, but there were negative remarks regarding water temperature and maintenance.
Amenities
8.87
Amenities like the breakfast and overall facilities were positively received.
Value for Money
8.83
Generally regarded as a good value, especially for the breakfast and services offered.
Food and Beverage
9.38
The breakfast options were highlighted positively in multiple reviews.
Overall Experience
9.35
Overall experience was praised as excellent with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:01

Property Description

Luxury and Convenience at Hotel Arawak Plaza

Top-Notch Facilities: Indulge in the convenience of a restaurant, fitness center, and business center at Hotel Arawak Plaza. Enjoy complimentary Wi-Fi and parking during your stay.

Tranquil Accommodations: Relax in well-appointed rooms with private bathrooms, air conditioning, and flat-screen TVs, offering a serene retreat after a day of exploration.

Exceptional Services: Experience top-notch room service and the option for laundry services upon request. Treat your taste buds to international cuisine at the on-site restaurant.

Experience the perfect blend of luxury and comfort at Hotel Arawak Plaza. Book your stay now and make unforgettable memories!

Important information:

Please note guests will need to provide ID number to the property so they can process the payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 128 reviews
Cleanliness: 7.88
Service: 9.15
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.35
Y
Yepes Bustamante • solo_traveller • co
5
Pros:

Ubicación

Cons:

Habitación especialmente el baño, desayuno

2026-03-21 • via Nuitee
M
Magda Victoria • solo_traveller • co
8
2026-03-19 • via Nuitee
E
Efrain • solo_traveller • co
6
Cons:

El personal de recepción en la noche poco cordial, además solo había una persona que recibía las personas y entregaba habitaciones, por lo que era desordenado y demorado, la habitación que me entregaron tenía el baño dañado, por lo que tuve que esperar para otra habitación

2026-03-19 • via Nuitee
M
MARTHA • solo_traveller • co
9
Lo recomiendo totalmente
Pros:

Todo

Cons:

Todo estuvo bien.

2026-03-11 • via Nuitee
F
Francisco Antonio • solo_traveller • co
9
2026-03-11 • via Nuitee
C
Carlos Andres • solo_traveller • co
10
Pros:

Todo excelente

2026-03-06 • via Nuitee
L
Luzkarina • solo_traveller • co
10
Excelente: viaje sola
Pros:

Las camas, el baño y el trato del personal son excelente. La ubicación es estratégica se puede ir caminando al centro comercial.

Cons:

Todo me gustó.

2026-03-06 • via Nuitee
P
Pertucito • extended_group • pe
9
Agradable y tranquila.
Pros:

El desayuno estuvo excelente y lo mejor es que cuenta con parqueadero interno y una excelente ubicación en la ciudad.

2026-03-05 • via Nuitee
Z
ZULEIMA • solo_traveller • co
10
2026-03-04 • via Nuitee
J
Javier Banquez • family_with_children • co
9
Pros:

La ubicación excelente

Cons:

Todo estuvo muy bien

2026-03-02 • via Nuitee
E
Elizabeth • extended_group • co
10
2026-03-01 • via Nuitee
四脚蛇 • couple • cn
8
2026-02-24 • via Nuitee
M
Mejía • solo_traveller • co
1
Muy deficiente el servicio
Pros:

Realmente lo único cómodo fue la cama

Cons:

Una vista 0
Iluminación deficiencia
Mal olor al ingresar a la habitación, olor a encerrado y humedad
No había toalla de manos
La nevera estaba muy pobre
Realmente muy desmejorado el servicio
Falta de carisma y empatía del personal

2026-02-23 • via Nuitee
L
Laura • solo_traveller • co
10
2026-02-14 • via Nuitee
B
BONILLA • couple • co
10
2026-01-29 • via Nuitee
M
Mazin • couple • ca
7
The hotel itself was okay and the location was okay. It was clean, but I did not like the bed or the breakfast.
Pros:

Cleaned also the stuff weee good and friendly

Cons:

The mattress was very hard not comfortable at all also the breakfast were barely anything there need to to offer more stuff

2026-01-27 • via Nuitee
J
Juan • extended_group • co
10
2026-01-26 • via Nuitee
J
Johana • extended_group • co
9
2026-01-20 • via Nuitee
A
Andrea • solo_traveller • co
6
Faltan detalles para que la estancia sea buena
Pros:

La ubicación es buena. encontré lugares para almorzar de todos los precios y al estar cerca a un centro comercial es fácil buscar algo para cenar. Es una zona buena para caminar.

Cons:

Las instalaciones del hotel son buenas en general, todo es muy encerrado y sin ventanas. El personal es amable, guardaron mi maleta mientras iba al trabajo porque llegué en la mañana y no podía ingresar aun. No me gustaron las toallas, estaban tan viejas que parecían papel de lija, una luz de mi habitación estaba dañada, entonces quedaba medio a oscuras y como no había ventana en la habitación, la oscuridad se sentía mas. La nevera del minibar es muy ruidosa, fue necesario desconectarla y no dejaron jabón para las manos, era necesario ir a sacar el jabón hasta la ducha.

2026-01-19 • via Nuitee
E
Estefany • family_with_children • co
9
Pros:

Muy bien

Cons:

Al personal de recepción le faltó un poco más de empatía.

2026-01-19 • via Nuitee