Hotel Termales Tierra Viva

Hotels
Via a Gallinazo Vereda Gallinazo , Manizales , co

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Children allowed

Facilities

Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Massage services
Packed lunches
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Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good food
Cons:
Inconsistent service
Lack of additional comforts like tea/coffee machines and slippers

Categories

Cleanliness
8
Guests praised the cleanliness of the rooms and bathrooms, describing them as modern and well-maintained.
Service
6.7
Mixed feedback on service quality, with some guests appreciating the friendly staff while others found the check-in process and payment procedures confusing.
Location
8.5
Highly rated for its tranquil location overlooking the forest and thermal springs, with easy access to natural pools.
Room Quality
8
Spacious rooms with beautiful views, although some guests mentioned issues with room insulation.
Amenities
7.2
Guests appreciated the pools and private baths, but some mentioned the lack of additional comforts like tea/coffee machines and slippers.
Value for Money
6.9
Mixed opinions on the value for money, with some feeling the price was justified for the experience, while others noted the absence of certain comforts.
Food and Beverage
8.2
The restaurant was highly praised for its good food and quiet ambiance, although the limited variety of amenities was mentioned.
Overall Experience
8.3
Most guests had a positive overall experience, emphasizing the relaxing atmosphere, great natural pools, and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:52

Property Description

Welcome to Hotel Termales Tierra Viva where relaxation meets convenience.

Luxurious Hot Spring Bath: Indulge in our rejuvenating hot spring bath, perfect for unwinding after a day of exploring.

Exquisite Dining Experience: Enjoy delectable meals at our on-site restaurant and unwind with a refreshing drink at the bar.

Convenient Location: Situated just 3 km from La Nubia Airport and close to Manziales Cable Car Station, our hotel offers easy access to key attractions.

Experience comfort and tranquility at Hotel Termales Tierra Viva. Book your stay now!

Important information:

Please inform Hotel Termales Tierra Viva in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 4 years old stay for COP 15,000 per person per stay when using an existing bed.
    Children from 5 years old to 10 years old stay for COP 80,000 per person per night when using an existing bed.
    Children from 5 years old to 10 years old stay for COP 75,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 115,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location