Fence by Bernalo Hotels

Hotels
7.9 (780 reviews)
Calle 10 40-62 , Medellín , CO

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
Airport shuttle
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Unexpected charges during check-out

Categories

Cleanliness
6.99
Several complaints about cleanliness and maintenance issues were noted in the reviews.
Service
8.96
Guests reported friendly and helpful staff, particularly at the reception.
Location
9
The hotel is conveniently located in El Poblado, near nightlife and amenities.
Room Quality
7.45
Rooms were noted to be comfortable but noisy, with some issues reported regarding bathroom facilities.
Amenities
6.98
Average amenities; some guests experienced issues like a malfunctioning fridge.
Value for Money
7.94
The price was deemed acceptable relative to the location, although there were complaints about unexpected charges.
Food and Beverage
7.49
Breakfast was evaluated positively, but some guests found the offerings repetitive.
Overall Experience
8.36
Overall stay was pleasant but marred by issues at check-out and minor cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:16

Property Description

Luxurious Rooms with Modern Amenities

HOTEL FENCE, located in Medellín, offers elegantly designed rooms with air conditioning and private bathrooms. Each room is equipped with a flat-screen TV, ensuring entertainment and comfort for guests throughout their stay.

Convenient Location with Nearby Attractions

Perfectly situated within walking distance of Lleras Park and El Poblado Park, HOTEL FENCE provides easy access to popular landmarks and recreational spots in the city. Guests can explore attractions like Laureles Park, Plaza de Toros La Macarena, and Explora Park located just a few kilometers away.

Exceptional Services and Facilities

With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, HOTEL FENCE ensures a seamless and enjoyable stay for all guests. Whether you're visiting for leisure or business, our hotel caters to your every need.

Experience luxury and convenience at HOTEL FENCE - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 780 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.36
J
JUAN • couple • cl
10
2026-09-14 • via Nuitee
O
Omar Esteban • couple • co
10
2026-09-12 • via Nuitee
A
Alba • family_with_children • es
8
Muy bien calidad-precio
Pros:

La ubicación es perfecta, andando puedes llegar, por la zona de poblado, a todos los sitios caminando.
El hotel calidad-precio no está mal. Y su desayuno es suficiente.

Cons:

Tienen que cuidar más la limpieza y el mantenimiento de las habitaciones. Ya que, a mi familia, la tuvieron que mover de habitación porque no iba el aire, o la ducha no funcionaba correctamente.

2026-09-10 • via Nuitee
W
Wilman • solo_traveller • co
10
Pros:

todo es excepcional las instalaciones y el lugar mui bn ubicados el personal mui atentos a todo tienen mui buen disposición para ayudar cualquier inquietud 10 de 10

2026-09-08 • via Nuitee
W
Wilman • solo_traveller • co
10
Pros:

todo es excepcional no hay queja alguna exelente todo

2026-09-08 • via Nuitee
M
Monica • couple • co
9
Estancia de Maratón
Pros:

Sin duda la limpieza, el personal y el desayuno. Muy bueno!

Cons:

Un poco de ruido, nada que no se pueda solucionar.

2026-09-08 • via Nuitee
M
Monica • couple • co
9
Estadia de Maratón
Pros:

El alojamiento está muy bien ubicado, todo su personal tiene excelente atención al cliente, el desayuno es muy bueno. En cada habitación hay un bar pequeño con los insumos apropiados para la estadía. Nos encantó y seguro nos volveríamos a hospedar en este hotel.

Cons:

Hay un poco de ruido por estar sobre una vía principal.

2026-09-08 • via Nuitee
A
ANA • couple • co
7
Execelente ubicación , pero incómodo las instalaciones
Pros:

La ubicación

Cons:

El baño demasiado pequeño e incómodo

2026-09-07 • via Nuitee
T
thomas • couple • ve
10
Excelente todo
Pros:

Excelente

Cons:

Todo muy bien

2026-09-02 • via Nuitee
E
Eliahu • extended_group • it
8
2026-09-01 • via Nuitee
F
Federico • couple • it
7
2026-08-25 • via Nuitee
M
Michele • extended_group • it
7
Buono
Pros:

Posizione e pulizia

Cons:

Il check in alle 15 , arriviamo alle 11 del mattino la stanza era pulita e comunque hanno detto che se la volevamo volevano 20000 pesos all’ora altrimenti la davano alle 15,00 “politica dell hotel dicevano” 😁😁😁😁

2026-08-25 • via Nuitee
P
Pacheco • solo_traveller • ve
8
El hotel está bien ubicado y a atención es buena; las chica de la recepción muy amable.
Pros:

La ubicación está cercano a todo en el poblado

Cons:

No había ventanas antiruido

2026-08-22 • via Nuitee
J
Jose • solo_traveller • es
8
2026-08-21 • via Nuitee
K
Kirk • solo_traveller • us
6
Pros:

Reasonably good breakfast included, very close to all the activities in an El Poblado, the facility and my room were very clean.

Cons:

I had difficulties with electrical outlets working and not working, there was water leaking into the vanity and onto the floor, which was never fixed. On Friday and Saturday nights I could hear loud music until about 4:00 a.m.

2026-08-19 • via Nuitee
M
Melisa Ivonne • solo_traveller • ar
8
Básico a buen precio
Pros:

El personal muy amable. La habitación es moderna y completa

Cons:

El desayuno es básico y de mala calidad. El hotel está en planta alta, subida únicamente por escalera. La ubicación es en plena zona de prostitución

2026-08-18 • via Nuitee
S
Saldivar • family_with_children • bo
10
Conformidad e higienico
Pros:

La ubicación, los desayunos variados excelentes, la limpieza adecuada y el trato del personal muy bueno.

Cons:

Subir laa gradas con la maleta y que no tengan espejo en la habitación

2026-08-13 • via Nuitee
E
ERIKA • family_with_children • co
8
Feria
Pros:

Ubicacion

Cons:

Los espacios sociales son muy reducidos y no cuenta con otras espacios

2026-08-11 • via Nuitee
S
Soto • couple • co
10
Buena
Pros:

Limpio

Cons:

Impecable desayuno completo

2026-08-10 • via Nuitee
S
Sandra • extended_group • pt
7
Pros:

A localização.

Cons:

Uma das noites, estavam alguns hóspedes a fazer muito barulho ( falarem alto, música), já passava das 23:30 e o barulho durou mais de uma hora e da recepção ninguém veio pedir para que parassem.

2026-08-09 • via Nuitee