Fence by Bernalo Hotels

Hotels
7.9 (718 reviews)
Calle 10 40-62 , Medellín , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Tour desk
Shuttle service (additional charge)
First aid kit available
Invoice provided
Front desk (limited hours)
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Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Unexpected charges during check-out

Categories

Cleanliness
6.99
Several complaints about cleanliness and maintenance issues were noted in the reviews.
Service
8.96
Guests reported friendly and helpful staff, particularly at the reception.
Location
9
The hotel is conveniently located in El Poblado, near nightlife and amenities.
Room Quality
7.45
Rooms were noted to be comfortable but noisy, with some issues reported regarding bathroom facilities.
Amenities
6.98
Average amenities; some guests experienced issues like a malfunctioning fridge.
Value for Money
7.94
The price was deemed acceptable relative to the location, although there were complaints about unexpected charges.
Food and Beverage
7.49
Breakfast was evaluated positively, but some guests found the offerings repetitive.
Overall Experience
8.36
Overall stay was pleasant but marred by issues at check-out and minor cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:16

Property Description

Luxurious Rooms with Modern Amenities

HOTEL FENCE, located in Medellín, offers elegantly designed rooms with air conditioning and private bathrooms. Each room is equipped with a flat-screen TV, ensuring entertainment and comfort for guests throughout their stay.

Convenient Location with Nearby Attractions

Perfectly situated within walking distance of Lleras Park and El Poblado Park, HOTEL FENCE provides easy access to popular landmarks and recreational spots in the city. Guests can explore attractions like Laureles Park, Plaza de Toros La Macarena, and Explora Park located just a few kilometers away.

Exceptional Services and Facilities

With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, HOTEL FENCE ensures a seamless and enjoyable stay for all guests. Whether you're visiting for leisure or business, our hotel caters to your every need.

Experience luxury and convenience at HOTEL FENCE - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 718 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.36
A
Andri Paola • couple • cl
9
Buen servicio.
Pros:

Buen servicio. Habitación limpia y actualizada
Ubicación muy favorable

Cons:

Muchas escaleras, es pequeño por ende no tiene ascensor

2026-03-12 • via Nuitee
E
Emanuele • couple • it
10
2026-03-09 • via Nuitee
V
VZLA • couple • ve
9
práctica, limpio y bien ubicado
Pros:

el desayuno muy bueno y variado todos los días, la ubicación es perfecta para quien viaja a conocer la ciudad más que todo su vida nocturna

Cons:

la insonorización de la habitación, se entiende que hacia afuera se escuche ruido al estar en una zona rosa de la ciudad pero los ruidos de recepción y demás también se escuchaban al menos en nuestra habitación

2026-03-05 • via Nuitee
C
casas cornejo • couple • pe
9
2026-03-03 • via Nuitee
A
Ashley Amelia • extended_group • do
10
2026-03-03 • via Nuitee
M
Maduro • couple • aw
6
2026-03-01 • via Nuitee
U
Ulises A. • couple • pr
10
Pros:

Servicio, el personal bn atento y el desayuno. Todo excelente mil estrellas

2026-02-27 • via Nuitee
E
Erlis Joselyn • couple • es
8
2026-02-27 • via Nuitee
D
David Andres • couple • co
8
2026-02-26 • via Nuitee
A
Anya • couple • au
6
Pros:

Good location. Room needs a renovation. Blind didnt work so we had light in our room all morning. Walls thin so you hear guests yelling and stomping around. Priced a little too high for what it’s worth

2026-02-26 • via Nuitee
V
velez medina • couple • co
6
2026-02-22 • via Nuitee
O
oscar ivan • couple • cl
8
2026-02-11 • via Nuitee
W
WALTER • couple • ec
1
Pésima desicion NO ES UN HOTEL ES UN HOSTAL O MÁS BIEN UN MOTEL DE ENTRADAS Y SALIDAS DE PAREJAS
Pros:

Nada! No es un hotel un entra y salga de parejas y aparte de todo una mujer casi que desnuda y descalza caminando en la recepción aparte de todo una escalera empinada como una colina para subir con las maletas!
Pésima sugerencia de booking y por lo cual tuvimos que cancelar la dichosa reserva!
Un hostal o pasarratos FATAL!

Cons:

Nada

2026-01-29 • via Nuitee
K
Kevin • couple • us
10
It was pleasant
Pros:

Location

2026-01-28 • via Nuitee
M
Marcela • couple • co
7
Bueno
Pros:

Ubicación

Cons:

No tenían los jabones ni toallas en el momento de la llegada

2026-01-20 • via Nuitee
R
Rosanny Concepcion • couple • do
7
2026-01-20 • via Nuitee
H
Harley • extended_group • pe
10
2026-01-19 • via Nuitee
X
Ximena • family_with_children • co
8
Pros:

Habitación limpia y buena ubicación

2026-01-19 • via Nuitee
M
martin • couple • aw
8
honeymoon
Pros:

breakfast is in gorgeous restaurant which is one minute walk from the hotel. location is great, good restaurants and bars at walking distance. the spa in the bedroom was spectacular.

Cons:

the stairs makes it in not to be called a hotel. The room what we received was enclosed so it was not really noisy. The fan in the bathroom need some oil. the room misses some furniture and some decoration at the wall.

2026-01-19 • via Nuitee
C
Caroline • extended_group • pe
8
2026-01-19 • via Nuitee