Fence by Bernalo Hotels

Hotels
7.9 (706 reviews)
Calle 10 40-62 , Medellín , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Tour desk
Shuttle service (additional charge)
First aid kit available
Invoice provided
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Unexpected charges during check-out

Categories

Cleanliness
6.99
Several complaints about cleanliness and maintenance issues were noted in the reviews.
Service
8.96
Guests reported friendly and helpful staff, particularly at the reception.
Location
9
The hotel is conveniently located in El Poblado, near nightlife and amenities.
Room Quality
7.45
Rooms were noted to be comfortable but noisy, with some issues reported regarding bathroom facilities.
Amenities
6.98
Average amenities; some guests experienced issues like a malfunctioning fridge.
Value for Money
7.94
The price was deemed acceptable relative to the location, although there were complaints about unexpected charges.
Food and Beverage
7.49
Breakfast was evaluated positively, but some guests found the offerings repetitive.
Overall Experience
8.36
Overall stay was pleasant but marred by issues at check-out and minor cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:16

Property Description

Luxurious Rooms with Modern Amenities

HOTEL FENCE, located in Medellín, offers elegantly designed rooms with air conditioning and private bathrooms. Each room is equipped with a flat-screen TV, ensuring entertainment and comfort for guests throughout their stay.

Convenient Location with Nearby Attractions

Perfectly situated within walking distance of Lleras Park and El Poblado Park, HOTEL FENCE provides easy access to popular landmarks and recreational spots in the city. Guests can explore attractions like Laureles Park, Plaza de Toros La Macarena, and Explora Park located just a few kilometers away.

Exceptional Services and Facilities

With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, HOTEL FENCE ensures a seamless and enjoyable stay for all guests. Whether you're visiting for leisure or business, our hotel caters to your every need.

Experience luxury and convenience at HOTEL FENCE - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 706 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.36
O
oscar ivan • couple • cl
8
2026-02-11 • via Nuitee
W
WALTER • couple • ec
1
Pésima desicion NO ES UN HOTEL ES UN HOSTAL O MÁS BIEN UN MOTEL DE ENTRADAS Y SALIDAS DE PAREJAS
Pros:

Nada! No es un hotel un entra y salga de parejas y aparte de todo una mujer casi que desnuda y descalza caminando en la recepción aparte de todo una escalera empinada como una colina para subir con las maletas!
Pésima sugerencia de booking y por lo cual tuvimos que cancelar la dichosa reserva!
Un hostal o pasarratos FATAL!

Cons:

Nada

2026-01-29 • via Nuitee
K
Kevin • couple • us
10
It was pleasant
Pros:

Location

2026-01-28 • via Nuitee
M
Marcela • couple • co
7
Bueno
Pros:

Ubicación

Cons:

No tenían los jabones ni toallas en el momento de la llegada

2026-01-20 • via Nuitee
R
Rosanny Concepcion • couple • do
7
2026-01-20 • via Nuitee
M
martin • couple • aw
8
honeymoon
Pros:

breakfast is in gorgeous restaurant which is one minute walk from the hotel. location is great, good restaurants and bars at walking distance. the spa in the bedroom was spectacular.

Cons:

the stairs makes it in not to be called a hotel. The room what we received was enclosed so it was not really noisy. The fan in the bathroom need some oil. the room misses some furniture and some decoration at the wall.

2026-01-19 • via Nuitee
H
Harley • extended_group • pe
10
2026-01-19 • via Nuitee
C
Caroline • extended_group • pe
8
2026-01-19 • via Nuitee
X
Ximena • family_with_children • co
8
Pros:

Habitación limpia y buena ubicación

2026-01-19 • via Nuitee
J
JONATHAN • couple • pr
10
Vale la pena
Pros:

En especial el aire acondicionado

2026-01-19 • via Nuitee
N
NATHALY • extended_group • co
3
FOTOS VS REALIDAD
Pros:

El restaurante donde prestan el servicio de desayuno

Cons:

Las habitaciones y el hotel no son como se muestran en las imágenes que relacionan en Booking; no hay control para el ruido de los demás huéspedes a la 1 de la mañana nos despertaron gritos. La habitación estaba muy pequeña, apenas estaba el espacio para las 2 camas y ya, en general muy descuidada, la puerta del baño parecía que llevaba 20 años sin mantenimiento lo mismo que el lavamos. NO lo recomiendo.

2026-01-15 • via Nuitee
M
mohamed • solo_traveller • fr
2
Pros:

L’emplacement

Cons:

Pas de fenêtre qui s’ouvre . On ne peux même pas voir à travers la fenêtre . Eau qui pénètre la fenêtre qui ne s’ouvre pas . Mauvaise aération
Pas confortable . Aceuil à l’arrivé décevant

2026-01-14 • via Nuitee
F
Fabiola • family_with_children • us
7
Pros:

The breakfast was great, beds are comfortable, the staff was excellent, specially Daysi,, the staff is the best think this hotel has to offer, this hotel is not suitable for seniors, too many steps to claim, there is not elevator

2026-01-14 • via Nuitee
C
CRISTIAN • couple • mx
5
Cons:

La llave del lavabo estaba rota y no pudimos usarlo

2026-01-13 • via Nuitee
N
Nina • couple • li
1
Pros:

Personal nett, kann zwar kein Englisch aber man konnte mit dem Pbersetzer arbeiten.

Cons:

Schrecklich. mir hat es in der 2. Nacht durch dir Decke auf den Kopf getropft als es geregnet hat.. Auf Anfrage wurde uns dann mitgeteilt, dass es in der selben Kategorie keine freien Zimmer gibt. Als ich nach dem Manager gefragt habe, konnten wir das Zimmer wechseln, gleiche Zimmerkategorie🤪

2026-01-12 • via Nuitee
C
Chana • couple • us
9
Pros:

Location

Cons:

Stairs

2026-01-11 • via Nuitee
A
Aristides • couple • pr
9
Pros:

Hi! The breakfast was excellent. Thanks!

2026-01-08 • via Nuitee
E
Espinoza Sarmiento • couple • pa
9
Pros:

La ubicación

Cons:

Hay que subir muchas escaleras

2026-01-08 • via Nuitee
M
Mariano Jordán Domínguez • couple • mx
8
Hotel malo
Pros:

La ubicación

Cons:

No me gustó la ropa de cama porque está tan vieja, que pareciera que estaba sucia

2026-01-07 • via Nuitee
E
Esterlyn • couple • pa
7
Normal precio accesible
Pros:

La ubicación es buena, cerca de restaurantes, supermercados, estación del metro, del Parque Lleras que todos los días están disponibles los locales a su alrededor.

Cons:

El ruido en la habitación, no del exterior sino de lo que se hablaba en los pasillos, se escuchaba claro a toda hora.

2026-01-06 • via Nuitee