Children allowed

Facilities

Non-smoking rooms
Room service
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Parking fees
Noise from the street
No elevator in building

Categories

Cleanliness
8.84
The hotel is very clean and well-maintained.
Service
9.01
Staff is friendly and attentive, enhancing the overall experience.
Location
9.16
Excellent central location, close to attractions.
Room Quality
8.61
Rooms are spacious and well-decorated, but some noise issues reported.
Amenities
8.64
Decent amenities provided, though some guests desire more.
Value for Money
8.49
Good quality for the price, though parking has a fee.
Food and Beverage
8.65
Standard offerings, not specifically mentioned in reviews.
Overall Experience
9.01
Overall very positive experience, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:05

Property Description

Luxurious Accommodations

Urban Suites Santander offers a luxurious stay in the heart of Santander, with modern amenities and comfortable rooms. Each room features a flat-screen TV, coffee machine, and private bathroom with premium toiletries. The memory foam mattresses, pillow menu, and Egyptian cotton linens ensure a restful night's sleep.

Concierge Service

Enjoy personalized service during your stay at Urban Suites Santander with their attentive concierge service. Whether you need assistance with recommendations for local attractions or making reservations, the dedicated staff is there to cater to your needs.

Prime Location

Conveniently situated near popular landmarks such as Santander Cathedral and Ayuntamiento, Urban Suites Santander is the perfect base for exploring the city. With MAS Santander and Botín Art Centre within walking distance, immerse yourself in the vibrant culture of Santander.

Book your luxurious stay at Urban Suites Santander now and experience unparalleled comfort and convenience during your visit to Santander.

Important information:

Please note, Urban Suites Santander operates an "Auto check-in system". Once the booking has been confirmed and the 1st night has been charged to your card, you will receive an email from the property with the electronic codes to access the building.

Reception opening hours are from 10:00 until 13:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1398 reviews
Cleanliness: 8.84
Service: 9.01
Location: 9.16
Room Quality: 8.61
Amenities: 8.64
Value for Money: 8.49
Food and Beverage: 8.65
Overall Experience: 9.01
S
Saponaro family_with_children es
9
2026-05-15 via Nuitee
A
Alexandra couple es
8
2026-05-13 via Nuitee
Z
Zeljko solo_traveller rs
9
2026-05-13 via Nuitee
Y
Yves couple ca
8
Pros:

Bel hébergement confortable et bien situé. Bonne communication avec l’hôte.

Cons:

L’entrée en construction.

2026-05-13 via Nuitee
N
Nadine solo_traveller fr
10
Très bon week-end
Pros:

Tôut

Cons:

Rien

2026-05-13 via Nuitee
J
Jose couple uy
9
Pros:

Limpio acogedor y cómodo

Cons:

No me avisaron que el hall estaba en obras

2026-05-13 via Nuitee
F
Francisco Andres solo_traveller ar
9
Excelente ubicacion
Pros:

La ubicación es excelente, las instalaciones son muy buenas

Cons:

La escalera... Dificultó el ingreso la obra que estaban realizando.
Deberían incorporar una tarjeta de ingreso después de haber ingresado por primera vez. Los tres códigos difulta memorizarlos

2026-05-12 via Nuitee
C
Claire solo_traveller ie
8
Outside isn't inviting, but inside was
Pros:

Room was excellent, shower excellent, bed comfortable.

Cons:

Outside was gross and puts you off immediately, untill you get inside to your room.
Price was a bit over the top.

2026-05-12 via Nuitee
M
Mariela solo_traveller es
9
Super recomendable
Pros:

Decoración impecable, con mucho gusto, no faltaba detalle. El apartamento es precioso. Hay de todo, ubicación súper céntrica.

Cons:

El edificio estaba en obras, el apartamento estaba perfecto.

2026-05-10 via Nuitee
S
Sandra solo_traveller es
7
Pros:

La comodidad de la cama

2026-05-09 via Nuitee
D
Debbie family_with_children ie
1
Not acceptable
Pros:

Entrance hallway and stairwell was a construction site. We had to cross over plywood held up on scaffolding to access the first floor. Wires hanging freely from walls and ceiling. We were not informed of these works at any stage. It wasn't acceptable. We didn't stay at the urban suites because of this.

Cons:

As above

2026-05-07 via Nuitee
A
Aroa solo_traveller es
10
2026-05-06 via Nuitee
A
abdelaaziz solo_traveller ma
10
Excelent
Pros:

L’emplacement

Cons:

Rien

2026-05-05 via Nuitee
J
Josef solo_traveller at
8
Pros:

Sauber, geräumig, Preis/Leistung

Cons:

Kein Fön.

2026-05-05 via Nuitee
A
Andres couple es
9
2026-05-04 via Nuitee
I
Irune solo_traveller es
10
Pros:

Todo de diez.

2026-05-04 via Nuitee
E
Estufi solo_traveller es
10
Habitacion perfecta.
Pros:

Todo, la ubicación, la casa, la terraza y la comodidad de la cama sobre todo.

Cons:

El personal de limpieza que coincidimos con ella y ni nos saludo y además le sentó mal que abrieras la puerta porque estaba limpiando en el descansillo que hay en común en las habitaciones.
Al salir, sin decir que nos íbamos, bajamos primero las maletas, temíamos que subir aún a una cosa y cuando lo hicimos ya estaba dentro de la habitación limpiando sin habernos preguntado.

2026-05-04 via Nuitee
M
María couple es
9
2026-05-02 via Nuitee
C
CarlosM89 solo_traveller es
10
Recomendable.
Pros:

Nos alojamos en Urban Suite Santander y la experiencia ha sido muy positiva. Está ubicado en pleno centro, lo que facilita muchísimo moverse y disfrutar de la ciudad sin necesidad de transporte.

La habitación nos sorprendió especialmente por su decoración, muy peculiar y fuera de lo común, algo que le da un plus y la hace diferente a otros alojamientos más estándar. Se agradece ese toque original.

Es cierto que la entrada del edificio está en obra, pero es algo completamente normal y, en nuestro caso, no afectó en absoluto a la estancia ni al descanso.

Además, Sira, la anfitriona, ha sido en todo momento muy amable y atenta, lo que siempre suma y hace la experiencia aún mejor.

En definitiva, recomendamos encarecidamente este alojamiento.

Cons:

Nada.

2026-05-01 via Nuitee
E
Eckhard solo_traveller ch
10
2026-05-01 via Nuitee