Children allowed

Facilities

Non-smoking rooms
Room service
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Parking fees
Noise from the street
No elevator in building

Categories

Cleanliness
8.84
The hotel is very clean and well-maintained.
Service
9.01
Staff is friendly and attentive, enhancing the overall experience.
Location
9.16
Excellent central location, close to attractions.
Room Quality
8.61
Rooms are spacious and well-decorated, but some noise issues reported.
Amenities
8.64
Decent amenities provided, though some guests desire more.
Value for Money
8.49
Good quality for the price, though parking has a fee.
Food and Beverage
8.65
Standard offerings, not specifically mentioned in reviews.
Overall Experience
9.01
Overall very positive experience, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:05

Property Description

Luxurious Accommodations

Urban Suites Santander offers a luxurious stay in the heart of Santander, with modern amenities and comfortable rooms. Each room features a flat-screen TV, coffee machine, and private bathroom with premium toiletries. The memory foam mattresses, pillow menu, and Egyptian cotton linens ensure a restful night's sleep.

Concierge Service

Enjoy personalized service during your stay at Urban Suites Santander with their attentive concierge service. Whether you need assistance with recommendations for local attractions or making reservations, the dedicated staff is there to cater to your needs.

Prime Location

Conveniently situated near popular landmarks such as Santander Cathedral and Ayuntamiento, Urban Suites Santander is the perfect base for exploring the city. With MAS Santander and Botín Art Centre within walking distance, immerse yourself in the vibrant culture of Santander.

Book your luxurious stay at Urban Suites Santander now and experience unparalleled comfort and convenience during your visit to Santander.

Important information:

Please note, Urban Suites Santander operates an "Auto check-in system". Once the booking has been confirmed and the 1st night has been charged to your card, you will receive an email from the property with the electronic codes to access the building.

Reception opening hours are from 10:00 until 13:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1420 reviews
Cleanliness: 8.84
Service: 9.01
Location: 9.16
Room Quality: 8.61
Amenities: 8.64
Value for Money: 8.49
Food and Beverage: 8.65
Overall Experience: 9.01
F
Fiona couple gb
9
Beautiful decor, excellent location and service
Pros:

We stayed in the Luana suite. Beautiful decor, plenty of space and light, and everything smelled amazing! Very comfy bed and choice of pillows. Great shower and the whole apartment was immaculate. Location was perfect, less than 10mins walk from the bus station, very close to an indoor market and the city centre, and loads of bars, shops and cafes nearby (shout out to El Figon across the road). Communication from the owners beforehand was excellent and made the self check-in easy. They also let us leave our luggage in their lockers for a few hours before our flight home, which gave us a chance to have a lovely walk all the way to the Magdalena peninsula and back. Very much appreciated and special thanks to the very helpful and friendly cleaning lady. Construction work in the building looked bad but the owners let us know in advance and it didn't impact our stay.

Cons:

Noise from traffic, bin lorries and people outside was loud at times but was expected on a Friday night and we slept well regardless. As others have mentioned, the mirrors and transparent glass bathroom door might not suit anyone who's self-conscious or sharing with someone they're not close to (fortunately it didn't bother us as a married couple!).

2026-06-06 via Nuitee
S
Sara couple es
8
Pros:

La ubicación y la limpieza

Cons:

Nada

2026-06-06 via Nuitee
H
Helena solo_traveller ie
8
Gorgeous Room
Pros:

The location was perfect. 8min walk from the bus station. Plenty of cafes and bars near.
The decor of our room was fab and the bed was very comfortable. We were in the Paris room and it was gorgeous.

Cons:

I didnt like all the glass in bathroom, i felt that there should be some frosting or markers on the glass especially the glass facing the toilet. We were in the Paris room. This remark is only minor..

2026-06-03 via Nuitee
A
Alba couple es
10
MARAVILLOSA ESCAPADA A SANTANDER.
Pros:

Todo!!! Era precioso y muy cómodo. Y estaba todo muy limpio.

Cons:

La puerta del baño estaba estropeada y no cerraba, se abría todo el rato. Pero bueno no lo tuvimos en cuenta.

2026-06-01 via Nuitee
I
Isabel solo_traveller es
9
Pros:

Esta bien ubicado y las habitaciones son bonitas, comodas y tienen todo lo necesario. La comunicacion con el personal ha sido fluida y han sido muy amables

Cons:

Nada. Todo ha estado bien

2026-05-31 via Nuitee
R
Rosa solo_traveller us
9
Perfect way to relax after walking the Camino!
Pros:

I loved that the property was walking distance from the bus station and I could walk to any restaurant or cafe. It was very clean and organized and plenty of room. The balcony was a plus for me!

Cons:

Everything was great! The only thing would be that it dos get hot so the fan helped but having the window open at night was the best option.

2026-05-30 via Nuitee
J
J.Jesús Doncel solo_traveller es
7
Pros:

La ubicación

Cons:

El calor en la habitación. Las obras en el portal y las escaleras.

2026-05-29 via Nuitee
M
Maria couple es
9
2026-05-28 via Nuitee
T
Turner couple gb
7
Great place to stay as long as people recognise noise travels through walls easily.
Pros:

great staff. wonderful to be greeted by humans! hightly recommend for people, location, comfort and value for money. thank you!

Cons:

Noise through walls. Heard person next door in a heated conversation in early hours of the morning.

2026-05-25 via Nuitee
C
Ciara solo_traveller ie
9
A great stay with a super team there to support throughout
Pros:

The staff were absolutely brilliant. My dad had a great stay and the team there were so helpful throughout!

Cons:

The room was a bit warm

2026-05-24 via Nuitee
B
Bea solo_traveller nl
9
2026-05-24 via Nuitee
I
IgglyPop solo_traveller es
9
Pros:

Un apartamento cómodo, completo y en pleno centro de Santander, ideal para disfrutar de la ciudad y no sólo la playa

Cons:

Sabemos que es algo para mejorar en un futuro, pero nos coincidió con las obras de instalación del ascensor en el bloque...

2026-05-24 via Nuitee
S
Socorro Montiel couple ve
8
2026-05-23 via Nuitee
P
Pierre solo_traveller fr
9
2026-05-23 via Nuitee
I
Imaculada couple es
6
Cons:

Cuando hice la reservas nadie me dijo que el portal estaba en obras y que no había recepción, además el pago no era reembolsable de manera que unas pocas horas antes de llegar ya no teníamos opción.Soy una persona recientemente operada de cadera y la subida a la habitación no era que digamos comoda

2026-05-22 via Nuitee
J
Jan solo_traveller ch
8
Pros:

Extrem freundlichen und hilfsbereites Personal.
Sehr schönes sauberes Zimmer.
Super Lage in der City und 5 Minute zum Bus und Zug.

Cons:

Zur Zeit ist das Treppenhaus eine Baustelle und sehr eng für Gepäck nach oben tragen.

2026-05-18 via Nuitee
P
Pedro couple es
8
Un sitio agradable, muy bien situado, y muy bien la atención.
Pros:

La ubicación está muy bien, y la habitación es cómoda. Pese a estar en el centro de Santander, es una zona muy tranquila. La atención de Urban suites, estaban muy pendientes, nos dejaron una llave del portal por si no funcionaba a apertura automática, etc.

Cons:

Ahora mismo el portal del inmueble está en obras, el acceso era difícil, (andamos por medio, trabajadores, suciedad).

2026-05-18 via Nuitee
G
Guy couple be
8
Mooi hotel, goede locatie in een misschien wat vreemde buurt maar mooie kamers Geen receptie.
Pros:

Mooie kamer. je kan ook gemakkelijk zelf ontbijt kopen en eten op de kamer. Let op , geen receptie, ingang via codes die opgestuurd worden. Was voor ons geen probleem. Moesten wel wat zoeken naar de ingang.

Cons:

De deur van de badkamer is een klapdeur (saloon stijl). Dit geeft weinig privacy.

2026-05-17 via Nuitee
S
Saponaro family_with_children es
9
2026-05-15 via Nuitee
J
Jose couple uy
9
Pros:

Limpio acogedor y cómodo

Cons:

No me avisaron que el hall estaba en obras

2026-05-13 via Nuitee