TheJoy City Suites

Hotels
8.7 (199 reviews)
Koraka 7 , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean and well-maintained rooms
Friendly staff
Cons:
Issues with room cleanliness
Access difficulties due to stairs

Categories

Cleanliness
7.78
Some reviews mentioned grime and mold in bathrooms.
Service
9.25
Guests appreciated the helpfulness of the team and smooth check-in process.
Location
9.29
Central location near Chania Old Town with good access to amenities.
Room Quality
8.24
Generally comfortable but some rooms appeared older than advertised.
Amenities
8.77
Excellent facilities mentioned in multiple reviews.
Value for Money
8.73
Great balance of price and quality, with some reviews highlighting exceptional deals.
Food and Beverage
8.28
Some guests questioned breakfast availability, but no complaints otherwise.
Overall Experience
9.25
Positive sentiments across the board, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:46

Property Description

Luxurious Accommodations

Indulge in comfort at The Joy and the city, where every room is equipped with air-conditioning, a flat-screen TV, and complimentary slippers and toiletries. Enjoy the convenience of a coffee machine and kettle in your room for a relaxing stay.

Convenient Amenities

Stay connected with free WiFi throughout the property and make use of the ticket service available on-site. Whether you're here for business or leisure, we've got you covered with everything you need for a seamless stay.

Stunning City Views

Relax and unwind on the sun terrace while taking in breathtaking views of Chania Town. Experience the beauty of the city right at your doorstep during your stay at The Joy and the city.

Book now for an unforgettable experience at The Joy and the city in Chania Town, Crete.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 199 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
F
FRANCOIS • couple • fr
9
2026-05-16 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-05-16 • via Nuitee
Αρης • solo_traveller • gr
10
Pros:

Κεντρική τοποθεσία.Ευγενεστατο προσωπικό. Ευρύχωρο δωμάτιο.

2026-05-13 • via Nuitee
F
Frank • couple • de
9
2026-05-12 • via Nuitee
V
vanessa • solo_traveller • it
9
2026-05-12 • via Nuitee
I
Iskra • couple • mk
10
2026-05-10 • via Nuitee
Z
Zofia • couple • pl
10
2026-05-08 • via Nuitee
T
THALIS • solo_traveller • gr
10
Pros:

Το δωμάτιο ήταν ευρύχωρο,καθαρό, φωτεινό και σε καλή τοποθεσία στο κέντρο των Χανίων. Το προσωπικό πολύ φιλικό και πρόθυμο να μας βοηθήσει. Θα το ξαναεπελεγα

Cons:

Δεν έχω αρνητικά σχόλια για το κατάλυμα

2026-05-06 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-05-03 • via Nuitee
S
Stephen • solo_traveller • gb
9
Excellent accomodation which was reasonably priced.
Pros:

Just outside of old town, but close enough to walk. The rooms were spacious, modern, and looked very new. The balcony was an unexpected surprise. What I most liked was that even though you were close enough to the streets outside, you could not here the noise once in the room.

2026-05-01 • via Nuitee
C
CHRISTOS • solo_traveller • gr
8
2026-04-30 • via Nuitee
I
Ivan • solo_traveller • at
10
Pros:

Odlican polozaj, blizu starog grada. Soba cista, kompforna.

2026-04-29 • via Nuitee
A
Anders Lindström • solo_traveller • se
8
2026-04-29 • via Nuitee
N
Nikolaos • solo_traveller • us
7
2026-04-25 • via Nuitee
O
Olivia Raquel • solo_traveller • gb
8
Great city centre spacious room that had most small details you need
Pros:

Room was modern, clean and spacious for one person. Chose it as walking distance from bus station. Great blackout curtains

Cons:

Shower was often close to flooding bathroom, but never did, still annoying

2026-04-23 • via Nuitee
D
Da'kwaun • couple • ca
10
Pros:

Everything

Cons:

Nothing

2026-04-22 • via Nuitee
J
Jordan • solo_traveller • fr
8
2026-04-21 • via Nuitee
K
Kostas Afentoulidis • solo_traveller • gr
10
2026-04-15 • via Nuitee
• solo_traveller • fr
8
2026-04-11 • via Nuitee
D
Diana • couple • pl
10
Excellent, great owners!
Pros:

The apartment was beautiful, with high ceilings and a very spacious layout. Everything we needed was provided, including a kettle, coffee and tea, hairdryer which made our stay very comfortable. The place was spotless and had a modern, stylish design.

The location is the best in the city – everything is within walking distance. It’s close to the KTEL bus station, just 3-5 min walk (from which you can easily get to the airport - 30 min), the Venetian port, the sea, restaurants, and a Carrefour store.

We had a small issue with the room access card (it broke, which was our fault), but we received help immediately. The contact with the owner was excellent – very fast and responsive.

We had a wonderful stay and would definitely come back!

2026-04-05 • via Nuitee