TheJoy City Suites

Hotels
8.7 (215 reviews)
Koraka 7 , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean and well-maintained rooms
Friendly staff
Cons:
Issues with room cleanliness
Access difficulties due to stairs

Categories

Cleanliness
7.78
Some reviews mentioned grime and mold in bathrooms.
Service
9.25
Guests appreciated the helpfulness of the team and smooth check-in process.
Location
9.29
Central location near Chania Old Town with good access to amenities.
Room Quality
8.24
Generally comfortable but some rooms appeared older than advertised.
Amenities
8.77
Excellent facilities mentioned in multiple reviews.
Value for Money
8.73
Great balance of price and quality, with some reviews highlighting exceptional deals.
Food and Beverage
8.28
Some guests questioned breakfast availability, but no complaints otherwise.
Overall Experience
9.25
Positive sentiments across the board, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:46

Property Description

Luxurious Accommodations

Indulge in comfort at The Joy and the city, where every room is equipped with air-conditioning, a flat-screen TV, and complimentary slippers and toiletries. Enjoy the convenience of a coffee machine and kettle in your room for a relaxing stay.

Convenient Amenities

Stay connected with free WiFi throughout the property and make use of the ticket service available on-site. Whether you're here for business or leisure, we've got you covered with everything you need for a seamless stay.

Stunning City Views

Relax and unwind on the sun terrace while taking in breathtaking views of Chania Town. Experience the beauty of the city right at your doorstep during your stay at The Joy and the city.

Book now for an unforgettable experience at The Joy and the city in Chania Town, Crete.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 215 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
A
ANNA GEORGIA • solo_traveller • gr
10
2026-06-05 • via Nuitee
A
Alice • solo_traveller • ro
10
Pros:

It was a very good location. One minute away from the local bus station and 5 minutes away from the central bus station, 1 minute from the city centre and 15 from the beach. I felt really safe in the room and on the streets near the room. It felt like a safe area. The staff was really polite and friendly. I recommand this stay with a lot of trust.

2026-06-05 • via Nuitee
A
Angelika • solo_traveller • de
9
Pros:

Sehr schönes Zimmer, bequeme Matratze und tolles Bad mit Regendusche. Check in problemlos über QR Code. Gerne wieder

2026-06-03 • via Nuitee
Νικολαοσ • solo_traveller • gr
10
Pros:

Ήταν πολύ κοντά στο προορισμό μου

2026-06-01 • via Nuitee
L
Luca • couple • it
10
2026-06-01 • via Nuitee
V
Vasyl • solo_traveller • it
9
2026-05-30 • via Nuitee
J
Jackson • solo_traveller • fr
7
Pros:

Le personnel était très sympathique, agréable avec le sourire tous les jours.

L'emplacement était exceptionnel, tout est à proximité à pieds.

Cons:

- Lorsque vous vous levez pour aller au toilettes au petit matin, la lumière du jour est extrêmement forte dans la salle de bain que vous ne pouvez plus vous rendormir après cela. Un système de rideau sur la fenêtre de la salle de bain serai apprécié.


- Une pancarte "ne pas déranger/faites la chambre" à accrocher sur la poignée de la porte serait aussi apprécié. La femme de ménage était obligé de frapper à la porte tous les matins pour savoir si on était dans la chambre ou pas. Donc impossible de faire une grâce matinée.

2026-05-25 • via Nuitee
S
Simo • solo_traveller • fi
8
2026-05-24 • via Nuitee
C
Christiana • couple • cy
8
2026-05-19 • via Nuitee
J
johnatan • solo_traveller • es
9
2026-05-17 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-05-16 • via Nuitee
F
FRANCOIS • couple • fr
9
2026-05-16 • via Nuitee
Αρης • solo_traveller • gr
10
Pros:

Κεντρική τοποθεσία.Ευγενεστατο προσωπικό. Ευρύχωρο δωμάτιο.

2026-05-13 • via Nuitee
F
Frank • couple • de
9
2026-05-12 • via Nuitee
V
vanessa • solo_traveller • it
9
2026-05-12 • via Nuitee
I
Iskra • couple • mk
10
2026-05-10 • via Nuitee
Z
Zofia • couple • pl
10
2026-05-08 • via Nuitee
T
THALIS • solo_traveller • gr
10
Pros:

Το δωμάτιο ήταν ευρύχωρο,καθαρό, φωτεινό και σε καλή τοποθεσία στο κέντρο των Χανίων. Το προσωπικό πολύ φιλικό και πρόθυμο να μας βοηθήσει. Θα το ξαναεπελεγα

Cons:

Δεν έχω αρνητικά σχόλια για το κατάλυμα

2026-05-06 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-05-03 • via Nuitee
S
Stephen • solo_traveller • gb
9
Excellent accomodation which was reasonably priced.
Pros:

Just outside of old town, but close enough to walk. The rooms were spacious, modern, and looked very new. The balcony was an unexpected surprise. What I most liked was that even though you were close enough to the streets outside, you could not here the noise once in the room.

2026-05-01 • via Nuitee