SugarCane Chiang Mai

Hotels
8.6 (851 reviews)
Soi Rat Chiang Saen 2 Ko. , Chiang Mai , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed
Limited food options after breakfast

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness and maintenance in the rooms.
Service
9.33
Positive feedback regarding staff friendliness and helpfulness.
Location
9.37
Convenient location with easy access to the city and attractions.
Room Quality
7.82
Rooms were noted as needing updates and some were in poor condition.
Amenities
8.35
Enjoyable amenities like the pool and restaurant, though some were not well-kept.
Value for Money
8.81
Overall good value but room conditions impacted the perception.
Food and Beverage
8.36
Breakfast was praised, but some reviews suggested more variety.
Overall Experience
8.93
Overall a satisfying experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:08

Property Description

Convenient Location
SugarCane Chiang Mai offers cosy and comfortable accommodation in a convenient area, just a stone's throw away from Night Bazaar and Chiang Mai's Old Town.

Relaxing Amenities
Enjoy a relaxing stay with rooms featuring a flat-screen TV and a private balcony overlooking the swimming pool. Perfect for unwinding after a day of exploring.

Delicious Dining Options
Indulge in a culinary experience at the on-site restaurant open daily, serving delectable dishes from 07:30-19:00 hrs.

Book your stay at SugarCane Chiang Mai now and make the most of your visit to Chiang Mai!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for THB 150 per person per night when using an existing bed.
    Children up to and including 5 years old stay for THB 425 per person per night when using an available extra bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 850 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 851 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
ณพล • family_with_children • th
6
Cons:

น้ำฝักบัวไม่แรง แอร์ไม่ค่อยเย็น

2026-04-22 • via Nuitee
C
Conny • solo_traveller • ch
7
2026-04-15 • via Nuitee
P
Patcharee • family_with_children • sg
8
2026-04-14 • via Nuitee
מושיקו • solo_traveller • il
6
Pros:

מלון מעולה ונוח, רק חייב לעשות הדברת חרקים.

Cons:

מלא נמלים עלו מהרצפה למיטה בשמן שישנתי, החליפו לי חדר.
יום אחרי התעוררתי באמצע הלילה מקק שחור הלך לי על הרגל והעיר אותי, זה היה סיוט, היה לי קשה לחזור לישון אחרי זה והרס לי את הלילה ואת הלילות הבאים כל הזמן חיפשתי חרקים בחדר זה היה לא נעים להיות שם בגלל זה. צריך לעשות שם הדברה של חרקים.

2026-04-11 • via Nuitee
T
Tom • family_with_children • il
10
Pros:

The room was perfect, comfortable, spacious, awesome bathtub, great view. The staff couldn't be friendlier, they went out of their way to help us for everything big or small. Breakfast was excellent, they even got us a rental car for cheaper than I could find after doing hours of research.

2026-04-02 • via Nuitee
S
Sophie • couple • de
8
2026-03-26 • via Nuitee
K
Kanchayavee • family_with_children • th
10
2026-03-25 • via Nuitee
K
Kanchayavee • family_with_children • th
10
2026-03-25 • via Nuitee
A
Amalie • couple • dk
6
Overall nice stay, but the pool was not as expected. The staff was nice, but very nosy, commenting on how much we ate an
Pros:

We liked the room, really spacious and a comfortable bed

Cons:

The pool was really dated, doesn’t look like the pictures

2026-03-22 • via Nuitee
M
MRK13000 • family_with_children • fr
10
Amazing Hotel 10/10
Pros:

The hotel is amazing and the staff are great. It feels more like being in a family home than a hotel. We will be back.

Cons:

All was perfect.

2026-03-19 • via Nuitee
N
Nathalie • family_with_children • ch
8
Angenehmer Aufenthalt mit einzelnen Verbesserungsvorschlägen
Pros:

Die Zimmer waren geräumig und sauber. Die Betten waren sehr bequem. Das Personal war freundlich.

Cons:

Das Frühstück war soweit gut, aber eine grössere Auswahl wäre empfehlenswert. Der Pool ist ok, es fehlen einige Mosaiksteine, was zu Verletzungen führen könnte. Das sollte in Ordnung gebracht werden.

2026-03-18 • via Nuitee
A
Arne • family_with_children • no
9
Pros:

Rent, pent og rolig hotell. Deilig frokost, veldig hjelpsomt personale. En føler seg "sett"

Cons:

Egentlig ingenting

2026-03-13 • via Nuitee
V
Victor • couple • se
9
2026-03-12 • via Nuitee
C
Coppein • couple • fr
10
Pros:

L’accueil est parfait !

2026-03-07 • via Nuitee
W
Wim • couple • nl
8
2026-03-07 • via Nuitee
G
gilat • family_with_children • il
6
Pros:

גודל החדר, המיטות

Cons:

ארוחת בוקר דלה ביותר, לא מגוונת
שירות הניקיון של החדרים לוקה בחסר
שירותים ומקלחת עם דלתות שלא נסגרות כמו שצריך.
בריכה עם מרצפות שבורות ולא מתוחזקת
מדרגות לא בטיחותיות
המלון לא נגיש ולא מתוחזק
שירות בסיסי בלבד

2026-03-04 • via Nuitee
D
Dianne • extended_group • us
10
Awesome place with awesome staff within walking distance of great restaurants and shopping.
Pros:

We were three ladies so we booked a family room which connected 2 rooms with a king and 2 twins. A refrigerator is provided in each room and is stocked with bottled water. The free breakfast was exceptional with traditional Thai dishes with the option of a sticky rice meal as long as you requested by 9pm the night before. The hotel also offers free local Thai bananas, free bottled water, and a few other free Thai treats available at the front desk. We thoroughly enjoyed our stay with daily housekeeping. It’s within walking distance of the Old City.

Noi helped us with setting up temple tours with a private driver along with shopping and hiking the waterfalls. Noi is AMAZING‼️ The staff goes above and beyond to make you feel welcome and tend to all your needs. Last day, we experienced the pool and they have separate towels for use at the pool. Chairs are comfy and pool is clean with sunny and shady areas throughout the day. Water was cool but refreshing. I would definitely stay here again as the service in all areas was top notch. They also have a small koi pond and 2 rocking horses for the kids. I provide a pic of koi pond and the breakfast area. This place is quiet and not for those that want to have a party atmosphere.

I don’t have anything negative to say about this place. It has maintenance on staff fixing things and doing routine upkeep daily. While we were there, they scraped the concrete floors in front of some units and re-painted/ sealed the surface with fresh paint.

Cons:

I don’t have anything negative to say about this place.

2026-03-03 • via Nuitee
T
Thunchira • solo_traveller • th
8
Good but not that excellent. Love the room and the lobby
Pros:

Friendly staff except owner (less friendly than others)

Cons:

The pool doesn’t look like the same as picture.
There is no parking within hotel and the road in front of the hotel is dead end. You have to park nearby.

2026-02-27 • via Nuitee
T
tongyun • family_with_children • cn
8
2026-02-25 • via Nuitee
P
Pamela • couple • ca
8
Great staff and a comfortable stay
Pros:

We loved having a balcony overlooking the pool and used it every day. Noi, our host, looks after her guests very well with a personal touch. She will arrange tours, taxis and give recommendations on local restaurants. A good variety of choices are offered for breakfast. The food is very tasty and the staff are efficient and courteous. The property is a 10 to 15 minute walk to the Old Town, but it is very comfortable.

2026-02-25 • via Nuitee