SugarCane Chiang Mai

Hotels
8.6 (873 reviews)
Soi Rat Chiang Saen 2 Ko. , Chiang Mai , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed
Limited food options after breakfast

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness and maintenance in the rooms.
Service
9.33
Positive feedback regarding staff friendliness and helpfulness.
Location
9.37
Convenient location with easy access to the city and attractions.
Room Quality
7.82
Rooms were noted as needing updates and some were in poor condition.
Amenities
8.35
Enjoyable amenities like the pool and restaurant, though some were not well-kept.
Value for Money
8.81
Overall good value but room conditions impacted the perception.
Food and Beverage
8.36
Breakfast was praised, but some reviews suggested more variety.
Overall Experience
8.93
Overall a satisfying experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:08

Property Description

Convenient Location
SugarCane Chiang Mai offers cosy and comfortable accommodation in a convenient area, just a stone's throw away from Night Bazaar and Chiang Mai's Old Town.

Relaxing Amenities
Enjoy a relaxing stay with rooms featuring a flat-screen TV and a private balcony overlooking the swimming pool. Perfect for unwinding after a day of exploring.

Delicious Dining Options
Indulge in a culinary experience at the on-site restaurant open daily, serving delectable dishes from 07:30-19:00 hrs.

Book your stay at SugarCane Chiang Mai now and make the most of your visit to Chiang Mai!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 873 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
D
Diamanti • solo_traveller • it
6
La nota dolente di Chiang Mai
Pros:

La piscina era molto carina e anche la lobby, calda e tipica

Cons:

La signora che gestisce l'attività è di un'antipatia e scortesia rare che non fanno onore al calore del popolo thailandese. La colazione è a dir poco pessima...in generale tutto l'albergo risulta un po' fatiscente con lenzuola e federe rattoppate, asciugamani bucati, odore di fogna dal bagno e stanza con scarsa illuminazione.

2026-09-02 • via Nuitee
M
Markus • solo_traveller • de
9
2026-08-31 • via Nuitee
R
Rettob - de Groot • solo_traveller • nl
7
Pros:

We hadden 2 geschakelde kamers voor z'n 4en. Dat was ideaal

Cons:

De mevrouw achter de receptie was niet erg aardig. Ze kon heel veel regelen, maar alles was 2x zo duur als ergens anders.
De ligging was ook een beetje in een straatje achteraf.

2026-08-31 • via Nuitee
Y
Ydryko • solo_traveller • it
8
2026-08-24 • via Nuitee
Y
Ydryko • solo_traveller • it
8
2026-08-24 • via Nuitee
T
tal • solo_traveller • fr
9
Pros:

Un hôtel de taille humaine chaleureux et agréable. Les chambres sont spacieuses et bien équipées. La piscine, qui n'est pas faite pour nager, permet d'avoir des moments de répit lorsqu'il fait chaud.

Cons:

Petit déjeuner particulier mais riche. Personnel qui peut paraître, parfois, strict, mais au fond gentil.

2026-08-21 • via Nuitee
S
Sophie • family_with_children • nl
8
Rustig hotel met zwembad dichtbij oude stad
Pros:

Rustige locatie, fijn zwembad erbij. Ruim balkon en ik vind het fijn dat de kamers geschakeld zijn. Prettig hotel voor gezin.

Cons:

De eigenaresse kwam niet echt vriendelijk over en de televisies en stopcontacten in onze kamers werkten niet

2026-08-18 • via Nuitee
G
Gregory • solo_traveller • th
8
2026-08-16 • via Nuitee
T
Tess • family_with_children • il
10
היינו במלון עם 3 ילדים קטנים, לקחנו 2 חדרים עם דלת מקשרת. אחלה מקום, נוח ושקט
Pros:

מקום חמוד ממש. ממוקם ברחוב שקט ונעים
מלון יחסית קטן. בריכה ממוקמת במרכז

2026-08-16 • via Nuitee
B
Barbalila • family_with_children • fr
7
Pros:

chambres simples et propres, piscines très agréable. La déco du jardin/salon est magique en soirée. Le petit déjeuner est limité en choix.

Cons:

le quartier n'est pas ultra agréable, je n'avais pas anticipé le chemin entre le centre ville et l'hotel. Je ne recommande pas de faire ce. trajet seule le soir.

2026-08-13 • via Nuitee
E
Esther • solo_traveller • nl
9
2026-08-12 • via Nuitee
A
Adeline • solo_traveller • fr
10
Pros:

-la piscine est top
-les chambres communicantes idéales pour une famille avec enfants
-menage impeccable
Bons équipements
-super Petit déjeuner servi à table
-libre accès des bouteilles fraîches
Grand balcon donnant sur la piscine
Quartier calme
Ménage fait tous les jours
Vraiment super hôtel !!! Merci beaucoup

Cons:

Pas grand chose juste petit éloignement par rapport à la vieille ville qui est vite compensé par les bolt qui arrivent en 2 mon pour un petit prix !

2026-08-11 • via Nuitee
T
Tifanny • family_with_children • fr
9
Très bon séjour
Pros:

Un établissement à l’écart de la vielle ville tout en étant à proximité!
Un côté authentique qui nous a plu

2026-08-06 • via Nuitee
M
May Loug • solo_traveller • fr
8
Pros:

charmant hôtel qui se trouve à 15 min à pied de la vieille ville. le personnel est souriant et la patronne nous a aidé dans nos excursions. merci au chauffeur Pom !

Cons:

le petit déjeuner est peut être un peu répétitif mais parce que nous sommes restés 6 nuits.

2026-08-05 • via Nuitee
H
Horsington • family_with_children • gb
9
Great location, wonderful staff, fab place! Would highly recommend!
Pros:

Lovely feeling place. Quite quiet and chilled! Small pool but nice! Staff were fantastic & the included breakfast was brilliant!

Cons:

Slightly tatty in places and needing a little tlc/maintenance.

2026-08-05 • via Nuitee
S
Sascha • family_with_children • nl
9
Heerlijk, comfortabel verblijf gehad.
Pros:

Mooi complex, veel groen, leuke indeling met veel doorkijkjes en hoogte verschillen. Lekkere bedden, airco en luchtfilter op de kamer, ontbijt was heerlijk en vers gemaakt op bestelling. Lekker zwembad voor de kinderen.
Ruime kamers. Wij hadden met het gezin 2 kamers naast elkaar met tussendoor die open was.

Cons:

Net iets te ver buiten het centrum om veel lopend te doen.

2026-08-04 • via Nuitee
S
Sarah • family_with_children • de
10
Ich hoffe wir können bald wiederkommen
Pros:

Familiär, gut gelegen, man hat sich sehr willkommen gefühlt, Zimmer direkt am Pool, jeden Tag Reinigung, leckeres Frühstück

2026-08-03 • via Nuitee
A
Anita • family_with_children • hk
7
Not as good as previous reviews made out.
Pros:

Good location and they have connecting rooms which is ideal for families.

Cons:

Breakfast was limited especially for vegetarians - they could omit items on the menu though. Quite a few of the furnishings in our room were broken - one of the doors didn’t open with the key card, the other couldn’t be double locked at night. Some of the balcony doors also didn’t lock, and the bath tub handles - 3 of them were coming off and the 4th was missing (we had 2 bath tubs between the two rooms). We also found that the main staff were not friendly as described on other reviews and were not super helpful in our experience.

2026-07-20 • via Nuitee
P
Pieter • family_with_children • be
10
2026-07-19 • via Nuitee
R
Ruthie • family_with_children • il
8
מקום שקט, נעים, צוות נעים, נוי סידרה לנו נהג לטיול יום לדוי אנתינון שהיה מצוין
2026-07-18 • via Nuitee