Canvas by Mitsis Cretan Village

Hotels
8.6 (80 reviews)
Limenas Hersonissou , Hersonissos , gr

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.18
Room not properly cleaned, and some guests experienced problems.
Service
9.35
Friendly and welcoming staff in bars and restaurants, though one negative experience reported.
Location
9.39
Beautiful location with easy access to the beach and rental car options.
Room Quality
7.84
Some rooms described as small and a bit outdated.
Amenities
8.87
Two swimming pools for kids and well-maintained premises.
Value for Money
8.33
Mixed opinions on value due to food quality and room issues.
Food and Beverage
7.88
Food quality criticized, especially for breakfast.
Overall Experience
8.95
Overall a nice hotel despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:18

Property Description

Family-Friendly Resort with Private Beach

Plenty of Activities for Everyone
Guests can enjoy a range of organized activities, delicious buffet breakfast, Kids Club, outdoor theme pool, tennis, and water sports on the private beach.

Entertainment and Excursions
The multi-lingual animation team provides entertainment shows and sports activities. Guests can also join organized trips and utilize the free shuttle service to explore Hersonissos.

Relaxation and Nightlife
Unwind by the pools or Anissaras Beach, then sip on drinks at the resort's bars or vibrant nightclub.

Book now for an unforgettable family getaway at Mitsis Cretan Village!

Important information:

Please note that the room rate is set for an all-inclusive stay.Swimming pool: Closed from Sun, Nov 2, 2025 until Fri, Apr 17, 2026
Swimming pool: Closed from Sun, Nov 2, 2025 until Fri, Apr 17, 2026

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 80 reviews
Cleanliness: 8.18
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.95
Z
Zsolt family_with_children hu
10
A park tiszta, rendezett, kedves segítőkész személyzettel.
Pros:

A szálloda teljes területe, ápolt és gondozott. Szobák, medencék tiszták, naponta takarítják. Területen belül minden van amire szükség lehet. A szobákba mini bár, strandtörölköző, tisztálkodáshoz szükséges pipere dolgok, nincs gond ha valami otthon marad.
Az all inclusive ellátásuk, bőséges, változatos, ízletes, sok zöldség, gyümölcs, tematikus vacsorákkal, kiváló!!!! Ahogyan a bárok kínálata is!! Összességében minden nagyon rendben van!

2026-01-19 via Nuitee
Y
Yaroslava family_with_children ua
9
Pros:

Готель чудовий, харчування все включено, хороші різноманітні обіди та вечері, сніданки були одні і ті ж, піца і млинці з шоколадом в доступності цілий день. Територія велика, чудова, чиста та багата на різноманітних рослин та пальми! Є декілька басейнів з солоною водою, що дуже виручило тому що в морі практично не купались оскільки ця сторона острова вітряна і червоний прапор висів практично весь наш відпочинок! Персонал привітний! Пляж великий, дрібна галька, лежаків достатньо, завжди можна було знайти собі місце!

Cons:

Не сподобався номер в якому ми жили, він потребує ремонту, особливо ванна кімната, другий мінус те що море було брудне, багато водоростей на берегу моря, іще захід в море дуже камʼянистий без взуття не можливо зайти, чоловік в перший же день травмував ногу! Третій мінус це спортзал, якого важко назвати спортзалом, тому що в ньому лише два тренажери і одна працююча бігова доріжка)

2026-01-19 via Nuitee
M
Matteo family_with_children it
10
Io e la mia famiglia abbiamo soggiornato ad agosto , il villaggio , le stanze erano perfette , la cucina ci è piaciuta p
Pros:

Tutto

Cons:

Niente

2026-01-19 via Nuitee
M
Marie family_with_children cz
8
Pros:

Personál, lokalita, jídlo

2026-01-19 via Nuitee
M
Mads Oliver family_with_children dk
5
Pros:

Kedelig amerikansk morgenmad med billig råvare. Ikke autentisk græsk mad

Cons:

Meget larm i spiselokalet. Ikke autentisk mad og bare gammelt og slidt hotel

2026-01-19 via Nuitee
A
anne-marie family_with_children fr
8
Tres beau site avec diverses activites
Pros:

Tres beau site ou on peut s occuper toute la journee. Bons restaurants hors le principal. Hotel tres etendu et avec diverses activites. Tres depaysant

Cons:

Cocktails

2025-11-01 via Nuitee
I
Igorius couple lt
10
2025-11-01 via Nuitee
Y
Yann Cotting family_with_children ch
10
2025-10-18 via Nuitee
M
marie-françoise family_with_children ch
9
tout était très bien
Pros:

Magnifique buffet de fruit et pain.J'ai aussi apprécié la qualité des confitures.La nourriture pour moi était parfaite vraie cuisine grecque poisson tous les jours et que dire des desserts délicieux.Je me suis régalé.....Le personnel impéccable partout Bravo

Cons:

rien

2025-10-05 via Nuitee
P
Per family_with_children no
9
Pros:

Veldig fint sted. Rikelig med solstoler både ved bassengene og på stranden. Stor og variert buffé til alle måltider. Alt var rent og ryddig.

2025-10-03 via Nuitee
A
Ali solo_traveller ie
7
2025-09-28 via Nuitee
M
Maria family_with_children ro
10
2025-09-10 via Nuitee
G
Giuseppe family_with_children it
9
2025-09-05 via Nuitee
A
Anna family_with_children ua
10
Nice stay with a space for improvement
Pros:

- beautiful location, the beach was amazing
- the personal in the bars and restaurants were friendly and welcoming
- the premises are so beautiful and well taken care of (all the flowers and trees)
- two swimming pools for kids (one had the shade from the sun), big adult swimming pool
- fish, lots of fruits and vegetables, tasty food

Cons:

- We couldn't use the balcony or even open the window, as next door guests were smoking all the time. (I dream one day there will be an option of non smoking hotels, or at least areas)
- smoking is also allowed next to the kids pools, so some parents are sitting just at the edge of the pool smoking.
- I had an unpleasant experience with a beach animator (Davide). We were at the beach with small kids (one is 3y old), and despite having lots of free spots he decided to bring the group of guests to play Bocce just in front of my sun bed. While my son kept running to me (which is so expected), i asked the group to watch out, as they almost hit him with the ball. The animator told me, that there were other guests here, later he discussed me with the other guests indicating that it is my problem. I had to catch unhappy looks from the group everytime my son approached me. Of course the safety of my kids is my problem, but am I not also your guest?? I came to enjoy my time with my family, and I couldn't. I wonder what was his expectations from me? Should I have left the beach?
So despite its a nice hotel, and the other staff trying hard to make the experience pleasant, would I return? - probably not.
- one day the kittens were taken away from the cat mom, that stressed out the kids and me as well. Luckily they were later returned. If the cats are the problem, they should be neutered. They are living creatures, shouldn't be used when it suits you and thrown away when it doesn't. To my mind, that what a responsible business would do.

2025-09-01 via Nuitee
B
Birgit couple at
5
Pros:

Wenig.

Cons:

Das Essen war total geschmacklos. Wenn in Griechenland tzatziki und griechischer salat nicht schmeckt dann muss man leider nicht gut bewerten. Das hotel ist eine sehr sehr abgewohnte Anlage. Einfach in die Jahre gekommen und sehr alt.

2025-08-30 via Nuitee
G
Gary family_with_children be
8
Pros:

Le petit déjeuné était varié et copieux
Le personnel tjs aux petits soins.

2025-08-27 via Nuitee
V
Valentina extended_group it
7
Very normal and basic holiday
Pros:

The location is very good, they have a rental car office in the hotel very useful for day trips around the island.

Cons:

Room not properly cleaned, the staff is not overly friendly and the restaurants are not very good. The rooms are very small and a bit outdated, the gym is not properly equipped. It doesn’t reflect the 4 stars they have.

2025-08-26 via Nuitee
G
Geraldine family_with_children ie
10
2025-08-25 via Nuitee
M
Márta solo_traveller hu
3
2025-08-25 via Nuitee
D
delphine family_with_children be
6
2025-08-25 via Nuitee