Hotel Hacienda Morales.

Hotels
8.3 (55 reviews)
calle Alamo y garambullo sn colonia pe�itas , Guanajuato , MX

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good staff service
Comfortable location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.3
Noted issues with cleanliness, particularly in bathroom facilities.
Service
9.8
Consistently highlighted as friendly and accommodating staff.
Location
9.3
Centrally located, but noted to be a bit far from dining options.
Room Quality
8.3
Mixed reviews; some rooms are comfortable but issues with size and maintenance.
Amenities
7.8
Facilities like the pool are good, but limited food options and ongoing renovations.
Value for Money
8.3
Feedback suggests some guests felt the price was high for the quality provided.
Food and Beverage
6.8
Limited dining options noted; breakfast requires advance ordering.
Overall Experience
8.8
Overall experience perceived as decent, but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:16

Property Description

Luxurious Amenities
Hacienda Morales Departamentos offers free WiFi, a fitness centre, and an inviting outdoor pool for guests to enjoy. The hotel also boasts a year-round outdoor pool with scenic pool views, perfect for relaxation.

Comfortable Accommodations
Guests can unwind in rooms that feature a cozy seating area and a private bathroom with a refreshing shower. Some rooms are equipped with a flat-screen TV with cable channels for entertainment.

Convenient Location
Located just 5.1 km from the Convention Center and 7.3 km from The Mummies of Guanajuato Museum, Hacienda Morales Departamentos provides easy access to key attractions. With the nearest airport only 24 km away, travel convenience is ensured.

Book your stay at Hacienda Morales Departamentos for a delightful experience!

Important information:

The pool on weekends is heated at a temperature between 22 ° - 26 ° according to weather conditions.

Please note it is prohibited alcoholic drinks inside property.

Please note that smoking is strictly prohibited in the rooms. Any offense will be penalized with a fine for cleaning and damages to the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 55 reviews
Cleanliness: 7.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 8.8
F
FABIOLA • solo_traveller • mx
4
Pros:

Nada

Cons:

Todo el cuarto olía a humedad insoportable

2026-08-13 • via Nuitee
L
Lopez • solo_traveller • mx
8
2026-06-12 • via Nuitee
G
Giovanni • family_with_children • mx
10
excelente servicio
Pros:

excelente servicio por la recepcion

Cons:

todo excelente

2026-06-01 • via Nuitee
T
Tapia • solo_traveller • mx
9
Pros:

La habitación con balcón y la piscina

Cons:

Que no hay área para cocinar o comer ni algo cerca

2026-05-20 • via Nuitee
R
Robles • solo_traveller • mx
7
Basico
Pros:

Que el personal es amable y tiene lo básico

Cons:

Que las camas son duras, la rele no tene señal, no hay ventilador ni aire acondicionado.

2026-05-04 • via Nuitee
M
Morones • solo_traveller • mx
9
2026-05-04 • via Nuitee
A
Andrea Lisseth • couple • mx
4
Pros:

La atención del personal

Cons:

0 comodo

2026-04-01 • via Nuitee
N
Nayeli • couple • mx
1
No lo recomiendo
Pros:

El trato amable del personal

Cons:

Muy mala experiencia. La habitación estaba sucia, encontramos cabellos en el baño y la coladera de la regadera estaba tapada. No había agua caliente y al cambiarnos de habitación el problema continuó, además de que también estaba sucia.

Nos ofrecieron TV con señal, pero nunca funcionó. Las toallas olían mal, como si no estuvieran limpias.

Aunque el hotel tiene reglas estrictas (sin ruido ni alcohol), no las hacen cumplir: hubo una fiesta en la habitación de al lado y la administración no resolvió nada.

No lo recomiendo.

2026-03-17 • via Nuitee
R
Romero • couple • mx
5
2026-03-13 • via Nuitee
J
JADI983 • couple • mx
9
2026-02-11 • via Nuitee
E
Erick • solo_traveller • mx
5
2026-01-22 • via Nuitee
U
Ulises Fernando • couple • mx
5
Pros:

Nada destacable

Cons:

Todo en general

2026-01-20 • via Nuitee
J
JUAN JUAN • solo_traveller • mx
8
2026-01-19 • via Nuitee
E
EDITH JULIANA • extended_group • mx
9
Muy acogedor el lugar
Pros:

Me gustó mucho la vista fue una habitación cómoda

Cons:

Que no tuve oportunidad de probar la alberca por su horario matutino 😃 se veía muy bien pero yo tuve que salir temprano 😔 RECOMENDACIÓN ... para llegar es mejor tomar taxi o vehículos está pesada la llegada si vas caminando

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • us
7
Resolvió mi paso por la zona
Pros:

Ubicación y estacionamiento

Cons:

Falta de mantenimiento

2026-01-19 • via Nuitee
C
Cadengo • couple • mx
8
2026-01-19 • via Nuitee
V
Vazquez • couple • mx
8
2026-01-18 • via Nuitee
A
Alejandro • family_with_children • mx
10
2026-01-08 • via Nuitee
G
García Marín • extended_group • co
1
2025-12-31 • via Nuitee
C
Cruz • couple • mx
1
Pésima opción de hospedaje en Guanajuato
Pros:

Ni siquiera me quedé en la habitación, pésimas las instalaciones

Cons:

Las instalaciones

2025-12-29 • via Nuitee