Apartahotel Plaza

Hotels
8.5 (214 reviews)
Avenida Costa Rica piso 2, diagonal bancolombia arriba de almacen JR , San Andrés , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Tour desk
Currency exchange
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable bedding
Cons:
Cleanliness issues
Noisy environment
Limited amenities

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness issues, like unclean rooms and limited cleaning service.
Service
9.43
Numerous reviews highlighted the helpfulness and friendliness of the staff.
Location
9.47
Multiple comments praised the strategic location near the beach and local amenities.
Room Quality
8.42
Overall comfort noted but some rooms reportedly lacked windows and were cramped.
Amenities
7.45
Limited amenities were mentioned, such as no breakfast service.
Value for Money
8.91
Value perceived positively due to the price-to-quality ratio being acceptable.
Food and Beverage
7.46
No significant options for food and beverage were mentioned, leading to a lower score.
Overall Experience
8.93
Guests expressed general satisfaction, indicating that they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:20

Property Description

Modern Accommodation with Free WiFi
Apartahotel Plaza, located just steps away from the stunning Spratt Bight Beach, offers modern air-conditioned rooms with complimentary WiFi. The hotel's tour desk is available to help you explore the best of San Andrés.

Family-Friendly Amenities
Ideal for families, Apartahotel Plaza features spacious family rooms and a welcoming terrace where you can relax and unwind. The 24-hour front desk, shared lounge, and currency exchange services ensure a convenient stay for all guests.

Prime Location
Conveniently situated near popular attractions such as North End and San Andres Bay, Apartahotel Plaza is the perfect choice for travelers looking to explore the beauty of San Andrés. Book your stay now and experience comfort and convenience at its best.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 214 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
W
William • couple • co
7
Costoso para lo que ofrece. Pero queda en el centro y cerca a la playa así que es aceptable.
Pros:

La ubicación es buena

Cons:

El personal no es naturalme amable, pareciera que tiene un discurso que "suena amable" pero en general no es muy amable.

2026-05-09 • via Nuitee
A
Alejandro • solo_traveller • co
8
2026-05-08 • via Nuitee
B
Barbara • solo_traveller • br
8
Pros:

A localização é maravilhosa, em cima do melhor JR e muito próximo à praia. Era silencioso, limpo e as camas e travesseiros eram bons. A água realmente esquentava e o ar refrigerava.

Cons:

Aconteceu um acidente e meu filho fez xixi no lençol (eles tem capa impermeável). Me cobraram 60.000 pesos para lavar algo que já deveria estar no preço do hotel, afinal incidentes acontecem. Valor cobrado desproporcional. A tratativa dos funcionários para conduzir o assunto foi péssima. Todos os dias e todos os funcionários ficavam me falando que eu teria que pagar por isso. Foi um tipo de violência psicológica e depois disso eu não consegui mais dormir, com receio de ocorrer novamente (meu filho não faz xixi na cama, foi uma eventualidade mesmo).

2026-05-07 • via Nuitee
D
Dantas • couple • br
10
2026-05-06 • via Nuitee
C
Cesar Eduardo • extended_group • co
10
Tranquilidad y limpieza
Pros:

Su ubicación es estratégica.

Cons:

Las escaleras de acceso , es como lo único negativo … de pronto personas con movilidad reducida o coches de bebé …

2026-04-30 • via Nuitee
C
Cristina • family_with_children • co
8
Buena
Pros:

La cercanía a la playa es excelente, la amabilidad del personal fue perfecta

Cons:

El aire acondicionado de la habitación no era muy potente y llegamos a tener calor en la noche

2026-04-30 • via Nuitee
K
Kissel • couple • co
9
confort
Pros:

el trato del personal la amabilidad su atención, la limpieza, el cambio de toallas y la ubicación es espectacular

2026-04-27 • via Nuitee
G
Gabriel • solo_traveller • co
8
Es bueno
Pros:

La ubicación es muy buena, es céntrica tiene todo muy cerca, las camas son cómodas la habitación es amplia y tienen aire acondicionado.

Cons:

No es apto para personas con movilidad reducida. Mejoraría el aseo, algunas habitaciones no tienen entrada de luz natural sería bueno q lo mencionaran para escoger

2026-04-27 • via Nuitee
O
Osvaldo • couple • co
10
Lo mejor de san andres
Pros:

La ubicación 100/10 a una cuadra de la playa principal, los muelles para los tour también se encuentra cerca, hay mucho comercio donde puedes comprar recordatorios y demas cosas, cerca a restaurante.

2026-04-27 • via Nuitee
P
Pedro Luis • family_with_children • co
10
Pros:

Recomendado

2026-04-25 • via Nuitee
S
Sabrinna • couple • br
9
2026-04-24 • via Nuitee
J
johenni • couple • br
10
2026-04-22 • via Nuitee
V
Vinicius • extended_group • br
6
Localização boa
Pros:

Localização é maravilhosa

Cons:

Água quente acabava em 2s, e 2 dias não limparam o quarto

2026-04-22 • via Nuitee
L
Leandro • solo_traveller • br
8
Pros:

Boa estadia, boa localização e bom café

2026-04-21 • via Nuitee
F
Freider Andres • family_with_children • co
10
Excelente
Pros:

Si, la verdad apenas para tus vacaciones

2026-04-20 • via Nuitee
A
Andrea • extended_group • co
8
buenas camas, buena ubicaciòn
Pros:

la ubicaciòn es excelente

Cons:

todo ok, buena relaciòn calidad/precio

2026-04-20 • via Nuitee
A
Ana Carolina • extended_group • br
10
2026-04-19 • via Nuitee
K
Karen • solo_traveller • co
9
2026-04-16 • via Nuitee
V
valeria • family_with_children • br
10
Ótima .
Pros:

Localização ótima , camas confortáveis , chuveiro quente , limpeza , não tem barulho , então pra um longo passeio e voltar pro hotel é excelente . Recomendo !

2026-04-14 • via Nuitee
J
Jorge • extended_group • uy
9
2026-04-13 • via Nuitee