Apartahotel Plaza

Hotels
8.5 (152 reviews)
Avenida Costa Rica piso 2, diagonal bancolombia arriba de almacen JR , San Andrés , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Tour desk
Currency exchange
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable bedding
Cons:
Cleanliness issues
Noisy environment
Limited amenities

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness issues, like unclean rooms and limited cleaning service.
Service
9.43
Numerous reviews highlighted the helpfulness and friendliness of the staff.
Location
9.47
Multiple comments praised the strategic location near the beach and local amenities.
Room Quality
8.42
Overall comfort noted but some rooms reportedly lacked windows and were cramped.
Amenities
7.45
Limited amenities were mentioned, such as no breakfast service.
Value for Money
8.91
Value perceived positively due to the price-to-quality ratio being acceptable.
Food and Beverage
7.46
No significant options for food and beverage were mentioned, leading to a lower score.
Overall Experience
8.93
Guests expressed general satisfaction, indicating that they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:20

Property Description

Modern Accommodation with Free WiFi
Apartahotel Plaza, located just steps away from the stunning Spratt Bight Beach, offers modern air-conditioned rooms with complimentary WiFi. The hotel's tour desk is available to help you explore the best of San Andrés.

Family-Friendly Amenities
Ideal for families, Apartahotel Plaza features spacious family rooms and a welcoming terrace where you can relax and unwind. The 24-hour front desk, shared lounge, and currency exchange services ensure a convenient stay for all guests.

Prime Location
Conveniently situated near popular attractions such as North End and San Andres Bay, Apartahotel Plaza is the perfect choice for travelers looking to explore the beauty of San Andrés. Book your stay now and experience comfort and convenience at its best.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 152 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
A
Alvaro • family_with_children • co
10
La pasamos super bien
Pros:

Muy buen servicio, calidad humana y empatía en el personal

2026-03-21 • via Nuitee
P
Paulo César • solo_traveller • co
4
Pésima relación costo- calidad
Pros:

Solo la ubicación

Cons:

Para el ingreso son unas escaleras súper empinadas…. No hay ascensor, para subir el equipaje toca cargarlo.

Las habitaciones muy básicas para el costo.

A las 5 am un ruido exagerado de personas por un buen rato.

2026-03-21 • via Nuitee
J
Joao • couple • br
9
Muito bom lugar para se hospedar em san andres
Pros:

Boa localização, pessoal da recepção sempre solícito, com agua e café sempre disponíveis para qualquer um dos hóspedes, com a possiblidade de tomar um banho pós visita à praia e depois de entregar o quarto pós check out.

Cons:

O chuveiro do quarto era um pouco fraco e não possuía café da manhã

2026-03-19 • via Nuitee
P
Paula Andrea • extended_group • co
10
2026-03-17 • via Nuitee
T
Thiago Figueira • family_with_children • br
10
2026-03-17 • via Nuitee
V
Velasquez Sanchez • extended_group • co
10
2026-03-16 • via Nuitee
F
Florencia • couple • ar
8
Excelente ubicación
Pros:

Lo mejor que tiene es la ubicación, en el corazón de la isla, a pocos metros de la playa principal
Personal amable y atento a las necesidades.
Habitación cómoda con aire acondicionado

Cons:

La habitación tenía una sola mesa de luz, siendo 2 personas las que dormían allí. Faltaba una silla o ganchos para colgar ropa

2026-03-14 • via Nuitee
L
Leal • family_with_children • co
10
2026-03-12 • via Nuitee
M
Margarita • couple • cl
5
Bien ubicado. Recomendable para gente joven
Pros:

El personal era amable y esta bien ubicado

Cons:

Los colchones son incomodos
Mucho ruido en la noche. Se siente todo en ruido de los pasillos en las habitaciones
La entrada es una escalera muy extensa.

2026-03-10 • via Nuitee
G
galan remolina • family_with_children • co
10
Pros:

Excelente ubicación, limpio,buen costo beneficio. Recomendado.

2026-03-08 • via Nuitee
J
JULIAN • couple • co
6
2026-03-07 • via Nuitee
D
DIAZ CARDOSO • family_with_children • co
2
2026-03-07 • via Nuitee
J
Jhon • extended_group • co
10
Muy buen sitio
Pros:

El café

Cons:

La ducha

2026-03-06 • via Nuitee
G
Giraldo • family_with_children • cl
10
Pros:

La ubicación

2026-03-05 • via Nuitee
F
Fernando Jose • extended_group • pe
7
Pros:

CALIDAD PRECIO, un lugar bueno, el personal es de lo mejor! son muy comprensibles en todo...

Cons:

Lo unico malo fue el WIFI, el internet para trabajar un momento, es realmente malo.

2026-03-04 • via Nuitee
M
Matos • couple • br
10
Maravilha
Pros:

Bem localizada, tudo muito limpo e organizado.
Café e água na recepção faz toda a diferença.
Água quente no chuveiro.
Perfeito
Recomendo

2026-03-02 • via Nuitee
S
Sanchez • family_with_children • co
10
Familiar
Pros:

Localización y habitaciones

2026-03-02 • via Nuitee
J
Juan Pablo • family_with_children • co
10
Pros:

La cercanía a la playa, lo tranquilo, lo seguro

Cons:

personal del aseo era poco amable

2026-03-01 • via Nuitee
P
Pablo • family_with_children • pe
10
Amazing
Pros:

Location

Cons:

Stairs, it's on the second floor

2026-02-28 • via Nuitee
C
Christian • extended_group • cl
9
Excelente relación precio calidad.
Pros:

la ubicación excelente .La pieza era amplia y el personal muy amable (Lola es un encanto y la otra chica de recepción también muy amable)
Cafecito disponible todo el día y gratis, lo mejor.

Cons:

nada en particular.

2026-02-28 • via Nuitee