Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Some rooms lack windows
Noisy at night in some areas

Categories

Cleanliness
9.03
Cleanliness is noted as very good in several reviews, but some comments suggest room for improvement.
Service
9.5
Reviews consistently highlight the friendly and helpful staff, contributing positively to the overall experience.
Location
9.54
Many guests praise the excellent location in Cabecera, near various attractions and restaurants.
Room Quality
8.49
Room quality varied; while some guests found rooms comfortable, there were complaints about small and dimly lit spaces.
Amenities
9.02
Amenities were generally satisfactory with positive mentions of breakfast and availability of laundry services.
Value for Money
9.48
Many reviews indicate guests felt they received good value for the price, especially with included breakfast.
Food and Beverage
9.03
The breakfast received positive feedback, although some guests noted variety or quality issues.
Overall Experience
9.5
Guests reported a positive overall experience, expressing intentions to return, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:41

Property Description

Convenient Location and Nearby Attractions
Hotel Anauco is ideally situated in Bucaramanga, with Acualago Water Park just 7.4 km away and various convention centers within easy reach.

Comfortable Accommodation and Services
Enjoy a comfortable stay in non-smoking rooms equipped with modern amenities, a garden, and free WiFi. Take advantage of concierge services, room service, and tour assistance for a hassle-free experience.

Delicious American Breakfast and Helpful Staff
Start your day with a delicious American breakfast served daily. The attentive staff at Hotel Anauco is ready to assist you with any information you may need and ensure a pleasant stay.

Book Hotel Anauco now for a memorable and convenient stay in Bucaramanga!

Important information:

We offer free cancelations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 645 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 9.48
Food and Beverage: 9.03
Overall Experience: 9.5
S
Switbert • solo_traveller • de
10
2026-02-13 • via Nuitee
S
Steffen • couple • de
7
Pros:

Die Lage und das Personal

Cons:

Zimmer im Keller und somit ohne Fenster

2026-02-12 • via Nuitee
C
Cecilia • extended_group • co
9
El personal súper amable, dispuesto a ayudar y guiarnos un poco sobre los alrededores y lo que les preguntamos lo respon
Pros:

El personal muy amable, familiar y atento.

Cons:

Nos tocó una cama un poco incómoda y creo que estaba rota en alguna parte pero no le dije nada al personal, es una falla mía.

2026-02-11 • via Nuitee
E
Echeverry • couple • co
9
2026-02-08 • via Nuitee
A
Aracelly • solo_traveller • co
9
2026-01-30 • via Nuitee
E
Edgardo Alfredo • solo_traveller • co
10
Excelente Opcion
Pros:

Excelente hotel buenas habitations y limpias

Cons:

Muy bien y limpio

2026-01-30 • via Nuitee
S
Sara • solo_traveller • co
10
Pros:

El servicio es excelente. Yadira y Diana son súper amables. Me levantaron el ánimo. El desayuno delicioso. El ambiente es muy agradable. La terraza es fresca y un lugar chévere para conversar, trabajar y pasar el tiempo.

Cons:

Todo excelente.

2026-01-30 • via Nuitee
E
Emileny • extended_group • co
10
2026-01-29 • via Nuitee
W
william • solo_traveller • co
10
2026-01-26 • via Nuitee
Y
YENIFER • couple • co
10
Pros:

La atención es excelente, muy lindo lugar, la ubicación es muy estrategica. Sin duda volveré.

2026-01-26 • via Nuitee
M
Maria Antonia • extended_group • co
1
Pros:

Buena locacion

Cons:

Dudosa limpieza

2026-01-24 • via Nuitee
D
David • couple • co
8
2026-01-24 • via Nuitee
A
Astrid • couple • be
9
Pros:

Heel familiale sfeer, fijne ontvangst.

2026-01-22 • via Nuitee
O
Olga clemencia • solo_traveller • co
10
Pros:

Amabilidad, cordialidad y servicio del personal .
Limpieza y aseo de las habitaciones y zonas comunes.

2026-01-21 • via Nuitee
P
Patricia • solo_traveller • es
9
2026-01-21 • via Nuitee
L
Laura • couple • es
10
Perfecto, como en casa!!!
Pros:

Anauco es mi hotel de confianza en Bucaramanga: cómodo, muy limpio, bien mantenido, perfectamente ubicado, buen desayuno y, lo mejor, una atención excelente, donde siempre me hacen sentir como en casa. Volveré sin dudarlo en mi próximo viaje a Bucaramanga. Muchas gracias!

Cons:

Todo perfecto

2026-01-20 • via Nuitee
C
Cristobal • solo_traveller • co
4
2026-01-20 • via Nuitee
L
Lina • family_with_children • co
9
Un lugar espectacular
Pros:

El personal es muy amable lo hacen sentir en casa, la ubicación del hotel es excelente. Buenas opciones de desayuno, le prestan nevera, cocina. La limpieza es excelente y lo mejor de todo tiene espacios muy agradables y bellos.

Cons:

El check out es muy temprano

2026-01-20 • via Nuitee
L
Laura • couple • co
8
Pros:

Buena ubicación, buen desayuno, buen precio.

2026-01-19 • via Nuitee
J
Juan • solo_traveller • co
9
Un alojamiento bien ubicado y tranquilo
Pros:

Me gusto el servicio, uno tiene su propia llave de acceso principal, las instalaciones del comedor/cocina me gusto el concepto. la habitacion muy comoda con todos los servicios, el desayuno muy delicioso.UN

2026-01-19 • via Nuitee