Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean and comfortable rooms
Cons:
Issues with cleanliness in specific areas
Minor complaints about lack of bathroom supplies

Categories

Cleanliness
8.1
Several comments on cleanliness were positive, but there were some mentions of issues with bed linens and room maintenance.
Service
9.1
Consistently mentioned as friendly and professional across multiple reviews.
Location
9.1
Highlighted as excellent for hiking and access to restaurants.
Room Quality
8.6
Rooms are modern and well-equipped, but there were concerns about details like cleanliness of linens.
Amenities
8.6
Amenities were noted as sufficient, with a well-equipped kitchen and solid breakfast offerings.
Value for Money
8.6
Comments suggest good value relative to the price paid.
Food and Beverage
8.6
Breakfast and dining options received positive remarks, though some suggested improvements in variety.
Overall Experience
8.9
Overall, guests expressed satisfaction despite minor issues, leading to a very favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:54

Property Description

Luxurious Accommodation with Modern Amenities

Comfortable Rooms and Shared Spaces
Hotel U Kociana offers well-equipped rooms with modern amenities such as flat-screen TVs, private bathrooms, and kitchen facilities. Guests can also enjoy the shared kitchen, lounge, and garden areas, providing a comfortable and relaxing stay.

Exciting Outdoor Activities
Located in Trojanovice, guests can engage in various outdoor activities like hiking, skiing, and cycling, making it an ideal destination for adventure seekers and nature lovers. The hotel's proximity to ski storage and ski-friendly facilities adds convenience to the guests' stay.

Multilingual Staff and Convenient Location
With a multilingual reception staff fluent in Czech, English, Polish, and Russian, guests can expect excellent service and communication. Situated near key landmarks and transportation hubs, including Ostrava Arena and the Main Train Station, Hotel U Kociana offers convenience and accessibility for travelers.

Experience luxury, comfort, and adventure at Hotel U Kociana. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 2046 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.9
V
Vojtěch Kružliak • couple • cz
10
2026-08-29 • via Nuitee
N
Nina • family_with_children • cz
8
2026-08-28 • via Nuitee
J
Jakub • family_with_children • cz
8
2026-08-27 • via Nuitee
I
Ivana • solo_traveller • cz
10
2026-08-27 • via Nuitee
K
Klára • couple • cz
10
Pros:

Útulný pokoj, pohodlné postele. Restaurace pod ubytováním.

2026-08-27 • via Nuitee
L
Lenka • family_with_children • cz
9
Cena/poměr super.
Cons:

Postele strašně stísněné a malinkatý prostor.

2026-08-26 • via Nuitee
Šimon • couple • cz
10
2026-08-26 • via Nuitee
M
Miroslava • family_with_children • cz
8
2026-08-25 • via Nuitee
R
Radomír • solo_traveller • cz
5
Pros:

Jídlo a pití

Cons:

Pokoj plný bílých dlouhých chlupů po předchozích. Chlupy byly všude..... dveře od mrazáku byly zaštepované stuhou!! První regál v ledničce....zmrzly nám potraviny. Katastrofa

2026-08-25 • via Nuitee
K
Kate • couple • pl
8
bardzo udany - potzrebna info o sciezkach rowerowych wokół
Pros:

poprawne śniadania

Cons:

jogurt naturalny potrzebny , niedobór warzyw

2026-08-25 • via Nuitee
J
Jana • solo_traveller • sk
10
Pros:

Veľmi fajn poloha hneď pri lese, odkiaľ sme sa napojili priamo na turistickú cestu smerom na Pustevny. Izba bola čistá a bolo v nej všetko, čo sme na jednu noc po túre potrebovali.
Raňajky boli tiež fajn.

Cons:

V zdieľanej kuchynke na medziposchodí prebiehala do neskorých hodín párty, personál by mal dohliadať na dodržiavanie nočného kľudu.

2026-08-24 • via Nuitee
F
Filip • solo_traveller • cz
7
2026-08-24 • via Nuitee
J
Jiří • solo_traveller • cz
10
Pros:

Ubytování útulné, čisté, pohodlné postele. Bez problémů komunikace. Restaurace hned pod ubytováním takže není problém zajít na večeři. Měli jsme pizzu a výborná a veliká porce. Byli jsme spokojeni se vším

Cons:

Trochu zmatečná obsluha v restauraci.

2026-08-23 • via Nuitee
K
Kateřina • couple • cz
9
2026-08-23 • via Nuitee
D
David • family_with_children • cz
7
2026-08-23 • via Nuitee
S
Sabina • solo_traveller • pl
5
Pros:

Bardzo dobra lokalizacja, pokój ok, wygodne łóżka.

Cons:

Po kąpieli z odpływu prysznica wydobywał się straszny odór z kanalizacji, który wychodził na pokój nawet przy zamkniętych drzwiach i otwartym oknie, przez co nie dało się w nocy spać.
Ciężka komunikacja w języku angielskim z częścią obsługi co skutkowało błędami w zamówieniu w restauracji.
Plac zabaw za hotelem prehistoryczny, urządzenia zabawowe zniszczone i niebezpieczne dla dzieci, powinien być wyłączony z użytkowania.

2026-08-22 • via Nuitee
V
Vladimíra • solo_traveller • cz
5
Pros:

Výborná lokalita

Cons:

Koupelna nedostatečně vybavená,nebylo kam položit ani kartáček,zrcadlo ve výšce pro dvoumetrové...

2026-08-22 • via Nuitee
T
Trajfl • solo_traveller • cz
8
Cons:

Chybí klimatizace

2026-08-22 • via Nuitee
N
Nemečková • family_with_children • sk
9
Pros:

Apartmán bol vybavený malou kuchynkou, kde bolo všetko čo sme potrebovali. Raňajky za príplatok sa oplatili. Jedlo bolo výborné a za dobrú cenu. Personál veľmi milý a ochotný.

Cons:

Kúpelňa bola veľmi slabo vetraná.

2026-08-20 • via Nuitee
J
Joanna • solo_traveller • pl
9
2026-08-18 • via Nuitee