The Norton

Hotels
8.5 (449 reviews)
1 The Green , Seaton Carew , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Darts
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Lovely views
Comfortable rooms
Cons:
Check-in process issues
Parking difficulties

Categories

Cleanliness
8
Clean and well-maintained facilities as mentioned in several reviews.
Service
8.5
Service is generally good but had issues with check-in as per one review.
Location
9
Excellent location with a lovely sea view and easy access mentioned multiple times.
Room Quality
8.5
Rooms are clean, comfortable, and well-equipped according to guest feedback.
Amenities
8.5
Good amenities provided including tea/coffee and pleasant room facilities.
Value for Money
8.5
Overall good value as noted by several guests.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Overall experience was positive as highlighted in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:05

Property Description

Stunning Beachfront Location
Experience a relaxing stay at The Norton Self Catering Hotel overlooking Seaton Carew Beach. Enjoy free WiFi, a spacious communal lounge with Sky Sports TV, and complimentary on-site parking.

Comfortable Rooms with Amenities
Indulge in cozy rooms equipped with a TV and tea/coffee making facilities for your convenience.

Convenient Shared Kitchen
Take advantage of the shared kitchen with cooking facilities at The Norton- Hartlepool, adding a touch of home during your stay.

Immerse yourself in the charm of Hartlepool town center, just a short drive away, offering a marina complex, historic sites, and shopping options.

Book now for an unforgettable seaside getaway at The Norton Self Catering Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 449 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Menna • couple • gb
8
Pros:

Very clean and comfortable

Cons:

Nothing really

2026-02-14 • via Nuitee
O
Oskar • solo_traveller • gb
7
Good
Pros:

The lovely sea view

Cons:

The car park was a bit too small

2026-02-13 • via Nuitee
G
Graham • couple • gb
7
Pros:

Room was clean and fairly comfy

Cons:

Muddy hall carpets, smell of smoke in halls despite no smoking signs ... Unmanned hotel

2026-02-13 • via Nuitee
H
Hutchinson • couple • gb
10
Cons:

It was cold on the night

2026-02-09 • via Nuitee
W
wendy • solo_traveller • gb
10
2026-01-29 • via Nuitee
A
Aileen • solo_traveller • gb
9
Pros:

We had a room with a view of the North Sea and loved watching the mad Saturday morning cold swim dippers, plus the gathering of the fun runners. Communal kitchen was well equipped and we had a fridge in our room. Plus there were 2 chairs for us to sit in to look at the view.

Cons:

It was a bit chilly ( I know it's winter ) but the radiators weren't properly hot. All the rooms only have showers.

2026-01-28 • via Nuitee
D
Dean • solo_traveller • gb
10
2026-01-24 • via Nuitee
C
Carl • solo_traveller • gb
7
2026-01-22 • via Nuitee
A
Ania Wajs • couple • gb
10
Recommend
Pros:

Comfy bed, tea, coffee sugar. Access to the kitchen. Recommend A++

Cons:

Shower head and hose need to be changed.

2026-01-21 • via Nuitee
A
Ania Wajs • couple • gb
10
Pros:

Lovely view, comfy bed. A++

Cons:

Bathroom need a little update. Shower head and hose not so clean.

2026-01-21 • via Nuitee
K
Kia • solo_traveller • gb
1
Cons:

I am not happy they took away my privacy and I’m going to citizens advice and the owner walked in the room when I was asleep and me partner was in the shower made me feel uncomfortable so i went and got another hotel

2026-01-21 • via Nuitee
C
Claire • solo_traveller • gb
6
Cons:

It was not a great start at check in. I stated that I would be checking in from 11 - 12 and confirmed that the check in time was ok. Confirmation was given and arrived at 11.30. The lady on reception said room not ready but will be 30 mins came back 12.30 and it still was not ready. I recieved a text at 13.00 to say the room.was ready. When i went there was an early check fee which had to be paid ( annoying after the hassle I already had) then the room still wasn't ready as the cleaner
was still in hoovering and said oh im sorry I didn't know you were checking in early!!
This made me very late for me appointment! Very annoying and disappointing

2026-01-19 • via Nuitee
R
ROBEL • solo_traveller • gb
7
2026-01-19 • via Nuitee
L
LAURA • extended_group • gb
9
2026-01-19 • via Nuitee
B
Barrie • couple • gb
9
Very good
Cons:

Small car park

2026-01-19 • via Nuitee
C
CLEMENT • couple • gb
7
Enjoyed my holiday in a fantastic location
Pros:

Location and value of money

Cons:

Broken toilet seat in room 21 need to be replaced.
Dogs poo on the walkway, make it compulsory for dogs owners to collect their dogs poo and bin it in an appropriate bin.

2026-01-19 • via Nuitee
L
Lincy Ann • solo_traveller • gb
8
Pros:

For the time I arrived and how tired I was the fact that it was an unmanned hotel was bliss to me. It was easy to find and the room was very cosy for one person. The shower was amazing and the bed was so comfortable.

Cons:

The room was a tad on the warm side however I could of worked out how to turn the radiator down if I had bothered to look. Also practically no car park meant I had to park on the seafront however overnight it free parking there anyways I was just concerned about the safety of my car.

2026-01-19 • via Nuitee
A
Anthony • couple • gb
5
Cons:

There was no signal on phone and then the WiFi wouldn't work

2026-01-19 • via Nuitee
D
Dixon • family_with_children • gb
10
2026-01-18 • via Nuitee
R
Robert • solo_traveller • gb
7
working
Pros:

I only stayed for one night i was meant to say for 4 nights

Cons:

N/A

2026-01-12 • via Nuitee