The Dolphin Hotel & Restaurant

Hotels
7.9 (869 reviews)
13 Pembroke Street , Pembroke Dock , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Non-smoking throughout
Wine/champagne
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Review Highlights

Pros:
Friendly staff
Cleanliness
Good food
Cons:
Room maintenance
Inconsistent room quality

Categories

Cleanliness
7.48
Generally clean but some issues noted with room maintenance.
Service
8.45
Staff were friendly and accommodating during the stay.
Location
8.49
Conveniently located, easy to find and close to the ferry.
Room Quality
6.94
Some rooms modern and spacious, but others were small and dated.
Amenities
7.97
Free breakfast and comfortable facilities.
Value for Money
7.43
Good value for some rooms, but inconsistency noted.
Food and Beverage
8.48
Breakfast was excellent and dining atmosphere enjoyable.
Overall Experience
7.95
A pleasant stay with some minor issues but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:47

Property Description

Welcome to The Dolphin Hotel
Convenient Location
Located in Pembroke Dock, our budget-friendly hotel offers free WiFi and on-site bar restaurant for your convenience. Explore nearby attractions like Tenby and St. Davids easily from our central location.

Comfortable Rooms
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms. Enjoy a restful night's sleep after a day of sightseeing or business meetings.

Free Parking and WiFi
Forget about parking hassles with our free private parking. Stay connected with loved ones or catch up on work with our complimentary WiFi throughout the property.

Ready to experience comfort and convenience at The Dolphin Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 869 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
J
Joseph • solo_traveller • gb
10
2026-07-18 • via Nuitee
S
Shahana • family_with_children • gb
1
2026-07-13 • via Nuitee
C
Cristina • solo_traveller • ie
10
2026-07-12 • via Nuitee
U
ursula • solo_traveller • gb
7
Ideal quick stop over
Pros:

I liked the location,free parking at the back of the property.
Comfy beds.

Cons:

The shower wasn't great,the shower head wouldn't stay up and in place while u were stood under it.

2026-07-10 • via Nuitee
J
Jen • solo_traveller • gb
5
Good location and comfortable enough
Pros:

Fantastic location near the sea and pretty central in Pembrokeshire for exploring other places.
Great breakfast - although, it does say it’s a £14pp charge for brekkie and it transpires you actually just pay as you go/for what you have which felt a little misleading.
Bed was super comfy

Cons:

The photos on here unfortunately felt misleading .. the en suite was actually tiny (room 3), shower smelt damp and constantly dripped so I had to leave the shower head on the floor.
The WiFi details in the room are not the one that actually work in the room. Meaning the TV also does not work. Also misleading when it states TV & Netflix included, and you can’t access either.
Toilet roll holder broken.
Room noisy and hot (with no cooling aids/fans etc). The noise wasn’t so unexpected to be honest though when you’re staying above a pub and on a road.
No hand wash in the bathroom felt like a basic hygiene miss. I did mention the above issues (par the heat) at breakfast the first morning and she kindly got me a hand wash there & then.

I also don’t think I saw any owners which felt a shame to not see any ‘face’ of the hotel.

2026-07-10 • via Nuitee
H
HuwPuw • solo_traveller • gb
7
Pros:

Parking. Clean. Quiet

Cons:

Didn't see any staff.

2026-07-05 • via Nuitee
G
Gwen • solo_traveller • au
8
Pros:

Price, staff

Cons:

Uncomfortable bed

2026-07-05 • via Nuitee
D
Deborah • solo_traveller • gb
6
Budget accommodation
Pros:

Nice restaurant and friendly staff

Cons:

Rather dingy cramped room

2026-07-04 • via Nuitee
M
Mr Danny Lee • couple • gb
8
2026-07-01 • via Nuitee
H
Heidi • extended_group • gb
7
2026-06-29 • via Nuitee
K
Katharine • family_with_children • nz
8
2026-06-28 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-06-20 • via Nuitee
G
Geraldine • couple • gb
5
Nice room, nice staff but be aware of breakfast its no longer included
Pros:

Our room was in the courtyard outside ,the room was nice,looked quite new.
Staff were lovely

Cons:

Breakfast
We booked with breakfast included but we were told by the lady in the evening that it had changed & it was now an amout towards breakfast £8 ,with no message before hand I wasn't too happy about it. At breakfast in the morning the amount then changed to £10 still not happy with that when your expecting it to be included. So be aware, it needs charging on booking. Com
Also very noisy from pub next door

2026-06-16 • via Nuitee
V
vicky • solo_traveller • gb
7
Pros:

Spotless room comfortable bed.

Cons:

Bar and resturant was closed

2026-06-08 • via Nuitee
R
Roger • solo_traveller • gb
9
Pros:

Many "rooms over the pub" are tired and poorly equipped, so this one was a pleasant surprise.

2026-06-07 • via Nuitee
T
Tim • couple • au
7
Food very good, access only issue
Pros:

Very good breakfast

Cons:

Access to room via narrow 4 fliights of stairs.Staff helped with suitcases.

2026-06-04 • via Nuitee
I
Isherat • family_with_children • gb
8
2026-06-01 • via Nuitee
P
Puscasu • couple • gb
3
2026-06-01 • via Nuitee
M
Melvyn • solo_traveller • gb
10
Pros:

Welcomed back with open arms and friendly staff.

2026-05-30 • via Nuitee
N
Ning • couple • cn
6
小地方的普通便宜住宿
Pros:

小地方本身就是好处。不好的位置吵到晚上11点多也就停了，都回去睡觉了。小地方的服务员其实没什么服务意识，但淳朴地保留了英国普通人的礼貌和善意，就已经超过国内的大多数水准了。

Cons:

房间正对一条大街，吵。房间极小，卫生间极小，楼梯很窄。

2026-05-30 • via Nuitee