The Dolphin Hotel & Restaurant

Hotels
7.9 (878 reviews)
13 Pembroke Street , Pembroke Dock , gb
+441646685581

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Pets allowed
Non-smoking throughout
Wine/champagne
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Review Highlights

Pros:
Friendly staff
Cleanliness
Good food
Cons:
Room maintenance
Inconsistent room quality

Categories

Cleanliness
7.48
Generally clean but some issues noted with room maintenance.
Service
8.45
Staff were friendly and accommodating during the stay.
Location
8.49
Conveniently located, easy to find and close to the ferry.
Room Quality
6.94
Some rooms modern and spacious, but others were small and dated.
Amenities
7.97
Free breakfast and comfortable facilities.
Value for Money
7.43
Good value for some rooms, but inconsistency noted.
Food and Beverage
8.48
Breakfast was excellent and dining atmosphere enjoyable.
Overall Experience
7.95
A pleasant stay with some minor issues but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:47

Property Description

Welcome to The Dolphin Hotel
Convenient Location
Located in Pembroke Dock, our budget-friendly hotel offers free WiFi and on-site bar restaurant for your convenience. Explore nearby attractions like Tenby and St. Davids easily from our central location.

Comfortable Rooms
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms. Enjoy a restful night's sleep after a day of sightseeing or business meetings.

Free Parking and WiFi
Forget about parking hassles with our free private parking. Stay connected with loved ones or catch up on work with our complimentary WiFi throughout the property.

Ready to experience comfort and convenience at The Dolphin Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 878 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
A
Anne • couple • gb
9
Met our needs for one night
Pros:

Breakfast was fine. Near to the Ferry

Cons:

Only there for one night so no issues

2026-08-28 • via Nuitee
S
Solène • couple • gb
8
Great place at a great price!
Pros:

The place was clean, the design of the room was nice and modern, and the bed was very confortable. We enjoyed being in the cottage; being separate from the main building meant we didn’t have the noise of the pub and we could park just outside our room, very convenient! We appreciated all the amenities: having a microwave, fridge and kettle was exactly what we needed.

Cons:

There was a locked door in the room that separated it from the lobby of the other rooms. It was just a normal door so we could hear everything happening on the other side (and they could hear us). Some soundproofing around the door would help with privacy and would make it feel safer too.
Fridge is also very loud, would recommend earplugs to any light/difficult sleepers :)

2026-08-28 • via Nuitee
R
Radmore • solo_traveller • gb
8
A great resteraunt
Pros:

The food was exceptional the rooms were a bit noisy, I was above the kitchen and something was used quite early in the morning. The beds were really comfortable and it was very clean. Definitely going to go back again

Cons:

I'm a little older and I found staying there a bit noisy but not for too long

2026-08-25 • via Nuitee
C
Chibueze Mgbeahuruike • solo_traveller • gb
9
2026-08-20 • via Nuitee
S
Simonetta • extended_group • it
9
2026-08-20 • via Nuitee
J
Julie • couple • nz
9
Very pleasant accommodation
Pros:

Lovely cottage room comfortable bed & the coffee maker a plus

Cons:

N/A

2026-08-19 • via Nuitee
D
David • extended_group • ie
10
Friendly, clean, good food and location
Pros:

Very clean, good food, ideal location for the ferry port

Cons:

Some noise from the room next door as it’s separated by a door, could be better insulated but nitpicking really was excellent

2026-08-11 • via Nuitee
M
Michael • couple • gb
8
Nice place, friendly staff what else do you need
Pros:

Nice clean property, staff very friendly and nothing seems to be a problem. Breakfast is excellent

Cons:

Minor points, no grab rail in shower

2026-08-07 • via Nuitee
R
Robin T • solo_traveller • gb
10
2026-07-25 • via Nuitee
M
Mikie • couple • gb
9
2026-07-20 • via Nuitee
L
Liudmyla • solo_traveller • ua
10
2026-07-20 • via Nuitee
L
Larry • solo_traveller • ie
9
Loved it here will be back
Pros:

The staff were lovely, the steak meal I had was delicious

Cons:

Nothing to dislike

2026-07-20 • via Nuitee
J
Joseph • solo_traveller • gb
10
2026-07-18 • via Nuitee
S
Shahana • family_with_children • gb
1
2026-07-13 • via Nuitee
C
Cristina • solo_traveller • ie
10
2026-07-12 • via Nuitee
J
Jen • solo_traveller • gb
5
Good location and comfortable enough
Pros:

Fantastic location near the sea and pretty central in Pembrokeshire for exploring other places.
Great breakfast - although, it does say it’s a £14pp charge for brekkie and it transpires you actually just pay as you go/for what you have which felt a little misleading.
Bed was super comfy

Cons:

The photos on here unfortunately felt misleading .. the en suite was actually tiny (room 3), shower smelt damp and constantly dripped so I had to leave the shower head on the floor.
The WiFi details in the room are not the one that actually work in the room. Meaning the TV also does not work. Also misleading when it states TV & Netflix included, and you can’t access either.
Toilet roll holder broken.
Room noisy and hot (with no cooling aids/fans etc). The noise wasn’t so unexpected to be honest though when you’re staying above a pub and on a road.
No hand wash in the bathroom felt like a basic hygiene miss. I did mention the above issues (par the heat) at breakfast the first morning and she kindly got me a hand wash there & then.

I also don’t think I saw any owners which felt a shame to not see any ‘face’ of the hotel.

2026-07-10 • via Nuitee
U
ursula • solo_traveller • gb
7
Ideal quick stop over
Pros:

I liked the location,free parking at the back of the property.
Comfy beds.

Cons:

The shower wasn't great,the shower head wouldn't stay up and in place while u were stood under it.

2026-07-10 • via Nuitee
H
HuwPuw • solo_traveller • gb
7
Pros:

Parking. Clean. Quiet

Cons:

Didn't see any staff.

2026-07-05 • via Nuitee
G
Gwen • solo_traveller • au
8
Pros:

Price, staff

Cons:

Uncomfortable bed

2026-07-05 • via Nuitee
D
Deborah • solo_traveller • gb
6
Budget accommodation
Pros:

Nice restaurant and friendly staff

Cons:

Rather dingy cramped room

2026-07-04 • via Nuitee