Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Good value
Cons:
Limited parking
Some kitchen utensils missing

Categories

Cleanliness
9.34
The property was clean, beautiful, and spacious.
Service
9.91
The staff went over and above for us; incredibly friendly and attentive.
Location
9.85
Great location; very convenient with everything nearby.
Room Quality
9.3
Modern, spacious rooms with generous balcony space.
Amenities
9.33
Pool area was a great place to relax, though some kitchen basics were missing.
Value for Money
9.79
Absolutely worth the price with excellent facilities.
Food and Beverage
9.34
Standard quality for this hotel tier.
Overall Experience
9.91
An exceptional stay, made special by the excellent staff and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:54

Property Description

Luxurious Family Accommodation
White Swan in Kallithea of Rethymno offers spacious family rooms and a charming sun terrace.
Relaxing Outdoor Amenities
Guests can enjoy the garden, outdoor pool, and a rejuvenating hot tub during their stay.
Convenient Services
The hotel provides bike and car hire for exploring, with the option of a paid airport shuttle.
To experience a blend of comfort and convenience, book your stay at White Swan now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 8 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 12 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 470 reviews
Cleanliness: 9.34
Service: 9.91
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 9.34
Overall Experience: 9.91
K
Karen • solo_traveller • gb
10
A few days in Rethymno
Pros:

Staff & well appointment rooms

Cons:

Nothing - all good

2026-05-06 • via Nuitee
;
;-)Greg • solo_traveller • at
9
Tolles modernes Apartmenthaus
Pros:

Super Apartment mit toller Ausstattung und Balkon, modern, Aufzug, in 20 Gehminuten in der Altstadt, wenige Minuten von der Strandpromenade, kostenlose Parkplätze in der Umgebung, finden braucht aber etwas Zeit. Sehr freundliche und hilfreiche Gastgeber. Lokale und Supermärkte sehr nahe.

2026-05-05 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-05-04 • via Nuitee
A
Anastasia • couple • gr
10
2026-05-03 • via Nuitee
L
Loredana Rodica • family_with_children • ro
10
Pros:

Locatia este cocheta, cu o priveliste superba pe acoperis.
Imi faceam griji in legatura cu parcarea ( am ajuns tarziu ) dar in apropierea hotelului aveam o parcare publica.
Totul a fost minunat .
Vom reveni cu drag 🤗😘🇷🇴

2026-05-02 • via Nuitee
L
Laura • solo_traveller • fr
10
Pros:

Tout était parfait
Un appartement génial
Le personnel très gentil
Cadeau de bienvenue sur l'île. Huile d'olive. Merci encore

2026-04-29 • via Nuitee
V
Vassilis • family_with_children • gr
10
Modern and Friendly experience
Pros:

Friendly and always helpful staff. Close to the sea. Modern and comfortable rooms with excellent lighting. I was quite pleased and relaxed with the whole experience. They offered us raki drink 😃

Cons:

The room was a bit on the smaller size but still comfy and fully equipped

2026-04-29 • via Nuitee
C
Carlotta • couple • de
10
Pros:

Alles! Alle waren super freundlich und zuvorkommend. Auch unser Zimmer war perfekt und hatte alles was man benötigt. Man ist in wenigen Minuten am Strand und in ca. 15 Minuten in der Altstadt.

2026-04-28 • via Nuitee
A
Ahmad Lutfi • solo_traveller • gb
10
A wonderful stay!
Pros:

Oh my word. I don’t think I’ve been to a better hotel. Forget about how beautiful the hotel and the rooms are (we’ll talk about it later), but the host and staff are just the perfect embodiment of a family-run business. Everything was so personalised, all customers are treated so kindly and attentively. The owner is one the nicest guys I’ve met - he gave me a local delivery on arrival and later that night his daughter gave me a bottle of olive oil from their farm! Maria who first checked me in was so lovely and polite, checking constantly if there was anything she could help. The same attitude applies to the rest of the staff too!

Now onto the rooms! It’s so cozy, spacious, beautifully decorated and sparkling clean! The beds are so comfortable and I had a perfect night sleep.

The location is fantastic! Just a few minutes walk to the beach and within a short walk to the old town. Parking is a little tricky though - I had no issue finding one (purely by luck) but you’d have to be at the right place at the right time.

I was so gutted that I didn’t stay longer!

Cons:

1. WiFi didn’t work (so I used mobile data instead).
2. Parking can be tricky to find.

2026-04-27 • via Nuitee
L
Luca • couple • it
10
Pros:

Staff molto cordiale e disponibile

Cons:

Letti e cuscini non proprio confortevoli.

2026-04-27 • via Nuitee
G
Georgia • couple • gr
10
Pros:

Το δωμάτιο ήταν πολύ όμορφα διακοσμημένο και πολύ καθαρό. Το προσωπικό πολύ εξυπηρετικό. Μας βοήθησε πολύ με τις προτάσεις που μας έδωσε για φαγητό.

2026-04-27 • via Nuitee
Αραβανή • couple • gr
10
Υπέροχη εμπειρία φιλοξενίας!
Pros:

Πολύ καθαρό ξενοδοχείο, με κομψή και απολύτως προσεγμένη διακόσμηση, πλήρως εξοπλισμένο που μπορεί να καλύψει και τα πιο απαιτητικά γούστα! Βρίσκεται σε κεντρική τοποθεσία στην πόλη του Ρεθύμνου. Το προσωπικό ήταν άψογο, πολύ φιλόξενο και εξυπηρετικό. Περάσαμε υπέροχα, ευχαριστούμε!

Cons:

Ήταν όλα υπέροχα!

2026-04-27 • via Nuitee
S
Silia • family_with_children • de
10
Ολα πέρα για πέρα υπέροχα! Θα ξαναέρθουμε σίγουρα!
Pros:

Ολα ήταν υπέροχα, κοντά σε όλα για την παλιά πόλη του Ρεθύμνου 15/20 λεπτά με τα πόδια, υπέροχα κοντά στην παραλία της πόλης τα δωμάτια όλα πολύ όμορφα,καθαρά και βολικά και ήσυχα! Ολες οι κοπέλες ήταν γλυκύτατες! Θα ξαναέρθουμε σίγουρα!

2026-04-27 • via Nuitee
G
George • solo_traveller • gr
5
Pros:

Καθαριοτητα ανετο το προσωπικο τελειο

Cons:

Δεν λειτουργουσε η τηλεοραση σωστα το internet προβληματικο και δεν ειχε ζεστο νερο

2026-04-25 • via Nuitee
K
Klaus Peter • solo_traveller • de
9
Sehr gute Unterkunft zu einem super Preis.
Pros:

Sehr gut ausgestattet und sehr freundliches Personal.

Cons:

Es waren keine Parkplätze in der Nähe.

2026-04-24 • via Nuitee
N
Norbertas • couple • nl
9
Comfortable stay in the heart of Rethymno
Pros:

Good location of a hotel with free parking close by. Very friendly staff who gave us a lot of recommendations nearby. Room was clean and relatively spacious, was missing a table to eat at though.

Cons:

sound insulation with bathroom as well as the surounding rooms was not so good. You can hear other louder guests' neighbors.

2026-04-23 • via Nuitee
M
Michael • solo_traveller • ie
10
2026-04-22 • via Nuitee
A
Anne Legemate • solo_traveller • nl
10
Pros:

Ongelooflijk goed hotel! Alle meiden uiterst vriendelijk en behulpzaam! Top locatie. Bedankt allemaal voor ons prettig verblijf in jullie hotel.

Cons:

Niks

2026-04-22 • via Nuitee
K
Kelly • couple • nl
9
Fijn verblijf en lief personeel!
Pros:

Super lief personeel! Mooie kamers en fijn balkon. Goede locatie vlakbij het strand.

2026-04-21 • via Nuitee
D
Dimitrios • solo_traveller • gr
9
Pros:

Very new, tasteful and very clean. Very polite and attentive staff.

2026-04-20 • via Nuitee