Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent breakfast
Spacious rooms
Cons:
Limited dining options
Somewhat crowded
Entertainment focused on specific demographics

Categories

Cleanliness
9
Wunderschön & sehr saubere Unterkunft.
Service
9.5
Staff praised for excellent service, especially the reception and bar staff.
Location
9.5
Beautiful location, highly desirable.
Room Quality
8.5
Rooms were spacious but mentioned as somewhat dated.
Amenities
9
Good children’s facilities and pools, but entertainment is limited.
Value for Money
9
Good value, but some dining aspects could be improved.
Food and Beverage
8
Food quality mixed; some satisfactory dishes, but overall disappointing.
Overall Experience
9.5
Overall a very good hotel experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:45

Property Description

Luxurious Accommodation
Grecotel Marine Palace & Aqua Park offers tastefully decorated rooms, studios, and bungalows surrounded by fragrant gardens, each equipped with modern amenities and stunning views.

Award-Winning Dining
Indulge in a variety of cuisines with the hotel's all-inclusive dining options, including Greek, Mediterranean, and Asian dishes. Don't miss out on the award-winning organic restaurant, Agreco, offering the best of Cretan cuisine.

Exciting Amenities
Enjoy 6 swimming pools, an aqua park with slides, and a range of sports facilities. Unwind at the spa center or explore boutiques and shops on-site. With 24-hour services and medical care, your comfort is ensured.

Experience the ultimate blend of luxury and leisure at Grecotel Marine Palace & Aqua Park. Book now for an unforgettable stay!

Important information:

Credit Card and ID Presentation:

Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder upon check-in at the hotel.

Payments Over €500:

According to the legislation (Law 3842/2010, paragraph 3 of Article 20), partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card or via bank transferPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 790 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
Δωρα family_with_children gr
9
2026-01-19 via Nuitee
C
Charmaine family_with_children us
4
Beautiful location but food options were extremely disappointing
Pros:

We liked the different pools

Cons:

Did not like how we had to eat buffet food for every meal apart from one in 7 days. This was not clear when booking. Very disappointing to only have the option to book one a la cart in 7 days

2026-01-19 via Nuitee
G
Gulnara family_with_children fr
10
2026-01-19 via Nuitee
H
Hofit family_with_children il
10
Pros:

אוכל מעולה, צוות מקסים ואדיב שאין לתאר, המקום מפנק

Cons:

כשרצינו להזמין מקומות למסעדות בהזמנה מראש לא היה מקום (בהתראה של יומיים)

2026-01-19 via Nuitee
A
Amit family_with_children il
9
2026-01-19 via Nuitee
L
Lavi family_with_children il
10
2026-01-19 via Nuitee
Тетяна family_with_children ua
9
Pros:

Велика територія з різноманітними активностями. Цікава вечірня програма, анімація для дітей. Великий аквапарк з гірками як для дорослих так і для найменших дітей. Смачна кухня з великим вибором страв на будь-який смак, включаючи страви з морепродуктів та фрукти.

Cons:

Для такого великого готелю хотілось би щоб пляж був більшим. Якщо прийти після 10 ранку всі лежаки вже будуть зайняті.

2026-01-19 via Nuitee
J
Jenny family_with_children gb
10
2026-01-19 via Nuitee
K
Keren family_with_children il
10
2026-01-19 via Nuitee
D
Daniela family_with_children il
10
2026-01-19 via Nuitee
R
Rebecca family_with_children gb
10
Wonderful family holiday
Pros:

Amazing facilities particularly for families, we loved trying out the different pools. Food was amazing, all inclusive top notch. So much food and drink on offer at different bars / restaurants round the site. Splash park was great fun! Staff were so so friendly. Great kids club. Could not fault it!!

Cons:

Nothing!

2026-01-15 via Nuitee
N
Nicola couple de
9
Sehr freundlich
Pros:

Sehr freundlich

Cons:

Das wir immer ins Haupthaus mussten gerade mit Rollstuhl nicht lustig wir hatten kein behindertengerechtes Zimmer

2026-01-15 via Nuitee
S
Sayli family_with_children gb
8
2025-12-16 via Nuitee
R
Rakis couple cy
10
2025-12-14 via Nuitee
R
Rakis couple cy
10
2025-12-14 via Nuitee
M
Marian family_with_children ie
10
Pure relaxation and a wonderful experience
Pros:

Food was great. Facilities were great

Cons:

Nothing

2025-12-13 via Nuitee
A
Andreas family_with_children de
10
2025-12-12 via Nuitee
N
Nicole couple de
10
2025-11-30 via Nuitee
M
Mykhailo family_with_children ua
9
It is a very good hotel in a beautiful location.
Pros:

The breakfast was excellent, the rooms were spacious, the sandy beach was lovely and the location was very desirable.

Cons:

The main restaurant is quite crowded at dinnertime. Unfortunately, you can only book one à la carte restaurant during your week-long stay. The entertainment is quite limited and very much focused on German-speaking families. The lack of supervision when it comes to the maintenance of the playground can sometimes result in dangerous situations. Some older children have been seen to perform backflips from the top of the slides, which is highly risky.

2025-11-26 via Nuitee
A
Alex family_with_children il
10
2025-11-14 via Nuitee