Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent breakfast
Spacious rooms
Cons:
Limited dining options
Somewhat crowded
Entertainment focused on specific demographics

Categories

Cleanliness
9
Wunderschön & sehr saubere Unterkunft.
Service
9.5
Staff praised for excellent service, especially the reception and bar staff.
Location
9.5
Beautiful location, highly desirable.
Room Quality
8.5
Rooms were spacious but mentioned as somewhat dated.
Amenities
9
Good children’s facilities and pools, but entertainment is limited.
Value for Money
9
Good value, but some dining aspects could be improved.
Food and Beverage
8
Food quality mixed; some satisfactory dishes, but overall disappointing.
Overall Experience
9.5
Overall a very good hotel experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:45

Property Description

Luxurious Accommodation
Grecotel Marine Palace & Aqua Park offers tastefully decorated rooms, studios, and bungalows surrounded by fragrant gardens, each equipped with modern amenities and stunning views.

Award-Winning Dining
Indulge in a variety of cuisines with the hotel's all-inclusive dining options, including Greek, Mediterranean, and Asian dishes. Don't miss out on the award-winning organic restaurant, Agreco, offering the best of Cretan cuisine.

Exciting Amenities
Enjoy 6 swimming pools, an aqua park with slides, and a range of sports facilities. Unwind at the spa center or explore boutiques and shops on-site. With 24-hour services and medical care, your comfort is ensured.

Experience the ultimate blend of luxury and leisure at Grecotel Marine Palace & Aqua Park. Book now for an unforgettable stay!

Important information:

Credit Card and ID Presentation:

Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder upon check-in at the hotel.

Payments Over €500:

According to the legislation (Law 3842/2010, paragraph 3 of Article 20), partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card or via bank transferPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 819 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
J
Joaquim • solo_traveller • fr
9
Pros:

L ambiance

Cons:

C est dommage que le personnel ́ne parte pas français.

2026-05-16 • via Nuitee
V
Vanessa • family_with_children • fr
9
Pros:

Séjour très agréable dans cet hôtel, très bien pour les familles. Personnel agréable et souriant. Nourriture excellente

2026-05-14 • via Nuitee
J
Jan Willem • solo_traveller • nl
5
Pros:

Vlak bij het strand en op loopafstand van een leuk dorpje. Kwaliteit van het eten is goed.

Cons:

Met een capaciteit van 1500 gasten is het erg massief en onpersoonlijk. Dat merk je bij slecht weer. Het centrale restaurant is dan erg chaotisch en er staan lange rijen.

2026-05-11 • via Nuitee
S
Sandra • family_with_children • nl
9
2026-05-11 • via Nuitee
A
Anisoara-Nicoleta • couple • ro
10
2026-05-10 • via Nuitee
C
Carl • family_with_children • se
7
Pros:

Trevlig miljö, vackert hotell, trevlig personal.

Cons:

Maten var ok men inte så mycket mer. Fokus på kvantitet över kvalitet. Det saknades finess och känsla. Vissa saker var oätliga (min son blev sannolikt matförgiftad) och andra var godkända. Någon enstaka var bra. Med andra ord ungefär vad man kan förvänta sig av all inclusive..
Hög musik och mycket stökig matmiljö.

2026-05-10 • via Nuitee
D
David • family_with_children • be
9
Séjour impeccable
Pros:

Tout est simple et avec un sourire en prime

Cons:

Certaines incivilités des clients.
L Aquapark et son eau un peu froide mais ça doit être top en été

2026-05-09 • via Nuitee
E
Ewa • family_with_children • pl
9
2026-05-09 • via Nuitee
A
alina • solo_traveller • nl
2
2026-05-08 • via Nuitee
A
alina • solo_traveller • nl
3
Very dissolved
Pros:

The bungalow was very nice, clean, all new, modern.

Cons:

If you come in may, the most of the restaurants are still closed. The buffet is open and its very full. The food quality is very poor. There is no variety and in general, its very noisy . All babies are shouting, food is lying on the floor. There are not enough stuff to clean dirty dishes, so they are piling up on your table. The stuff is cold, also at kids club they are not doing much. In general, I'm disappointed because I though its a luxury resort but the only nice thing was a bungalow. Which is located on the other side of the street so you should walk pretty long to all the activities or restaurants from there. Also , if you stay less then 7 days , you can not book Ala carte restaurants . The indoor pool and jacuzzi is only to pay, 25 euro per person... this was also nowhere written. So if you think you can use all the facilities, you are wrong...

2026-05-08 • via Nuitee
C
Constantin • solo_traveller • be
7
Super hôtel, mais je n'irais pas en haute saison
Pros:

La vue
La nourriture
La piscine chauffée
L'accueil et le personnel
Petit clin d œil a Aggeliki tjrs souriante et disposée à apporter son aide
Plaine de jeux pour enfants, chateau gonflable
Grand hall de la réception
Aquapark

Cons:

Trop de monde, trop de files, bcp de bruit car mauvaise insonorisation des appartements, sifflement provoqué par vent entre les châssis, serviettes sur transat sans personne, manque de gestion et manque de respect des clients par rapport aux infrastructures sportives
Impossible de joindre l accueil depuis chambre car tel chambre hors service, climatisation en panne mais pas eu vraiment besoin, pas de minibar en chambre (hôtel 4 etoiles)

2026-05-07 • via Nuitee
L
Lisa • family_with_children • fr
8
Pros:

The view from our apartment was amazing

2026-05-06 • via Nuitee
A
Arnaud • family_with_children • fr
9
Un séjour sans contrainte :)
Pros:

La qualité du personnel et de l'endroit.

Cons:

La température de l'eau de l'aquapark, mais normal à cause de la période

2026-05-04 • via Nuitee
M
Mike • family_with_children • nl
9
Excellent familiy holiday location
Pros:

We had a great holiday with our family (incl. kids of 6 and 3 yrs old). We liked i) the all-in principle which was very much suited for our family (no waiting for the kids), with the overall quality of the food being very satisfactory, ii) the friendliness of the personnel, ensuring a very clean accomodation, iii) the different swimming pools (some heated) and the aquapark (not heated, advice is to bring a wetsuit for the kids early in the season) which did not feel crowded at all, iv) the location at the beach, and v) the option for a la carte dinner at the Greek Taverne or Asian place. Besides this, the location is no more than an hour away from the airport and some other highlights at the island (a rental car is recommended).

Cons:

We were very happy to sleep in our own bed again, the quality of the matras was very poor and does not meet the quality standard of the rest of the location. Some other elements do feel a bit outdated (e.g. having a shower curtain) and could use a modernization here and there.

2026-05-04 • via Nuitee
M
Magali • family_with_children • fr
9
Pros:

Le buffet avec choix et produits de qualite , le côté spatieux de l’hôtel et nombreuses piscines

Cons:

Dommage l’eau de l’Aqua Park était gelée (nous y étions en avril).

2026-05-03 • via Nuitee
N
Ninette746 • family_with_children • fr
9
Pros:

Dans l'ensemble c'était bien.
Le personnel est d'une gentillesse incroyable et fait tout pour qu'on se sente bien.

Cons:

La chambre en face de l'ascenseur était bruyante face à certains touristes qui ne respectent les règles en collectivité

2026-05-03 • via Nuitee
K
Kata • family_with_children • ch
9
2026-05-03 • via Nuitee
S
Sonja • family_with_children • se
10
2026-05-02 • via Nuitee
A
Anaïs • solo_traveller • fr
9
Pros:

La vue
La propreté
La gentillesse du personnel
Les espaces verts

Cons:

Il manque une porte a la chambre d enfants
On aurait aimé savoir qu il fallait reserver les restaurants 3-4 jours a l avance en dehors du buffet

2026-05-02 • via Nuitee
D
Dimitri • family_with_children • fr
8
Très bon séjour avec un personnel très agréable.
Pros:

L’emplacement est incroyable. Tout comme le personnel et merci à Anastasia pour sa bonne humeur. Et à l’équipe d’animation particulièrement Zoé

Cons:

L’eau des piscines pas du tout chauffée et le bruit dans la salle de restauration (indépendant de la volonté de l’établissement et période de vacances scolaires)

2026-05-01 • via Nuitee