Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty food
Cons:
Cleanliness issues
Small parking

Categories

Cleanliness
7.43
Some reviews indicated issues with cleanliness, including unemptied trash bins.
Service
8.9
Multiple reviews praised the staff for being friendly, helpful, and attentive.
Location
8.94
The hotel is situated in a desirable central location, making it convenient for guests.
Room Quality
7.89
Rooms are described as cozy but some mentioned they were a bit small.
Amenities
8.42
Mentioned amenities include sauna and restaurant, positively highlighted by guests.
Value for Money
8.38
Generally perceived as offering good value given the quality of service and dining.
Food and Beverage
8.93
Many guests enjoyed the breakfast and restaurant offerings highly.
Overall Experience
8.3
The overall experience reflected satisfaction from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:33

Property Description

Mountain Retreat at Hotel Krokus

Comfortable Rooms and Amenities: Enjoy a cozy stay in our rooms with satellite TV, private bathrooms, and charming wooden furniture.

Convenient Facilities: Benefit from free Wi-Fi, ski storage, bicycle rental, and a children’s playroom during your stay at Hotel Krokus.

Scenic Dining Experience: Indulge in delicious meals and drinks at our restaurant with a summer terrace boasting breathtaking mountain views.

Experience the beauty of Sněžka Mountain and book your stay at Hotel Krokus today for a memorable mountain getaway.

Important information:


When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1127 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.3
P
Paulina • family_with_children • pl
10
Pros:

Pyszne śniadania świetna lokalizacja

Cons:

Wszystko było super

2026-03-21 • via Nuitee
P
Petro • couple • cz
9
Дуже красива природа
Pros:

Все гарно

Cons:

Все добре гарні сніданки

2026-03-20 • via Nuitee
B
Bubunyo • couple • de
8
2026-03-19 • via Nuitee
D
Dawid • extended_group • pl
8
2026-03-19 • via Nuitee
L
Lucie • couple • cz
4
2026-03-13 • via Nuitee
H
Hana • family_with_children • cz
8
Pros:

Snídaně dostačující.

Cons:

Nejvíce nám vadilo že číšník nechával použité nádobí na ostatních stolech kde se to kupilo,to jsem nikde nezažila.Přitom měl dostatek času,roznášel jenom kávu nebo čaj, jídlo doplnovala nějaká slečna.

2026-03-12 • via Nuitee
J
Jan • family_with_children • cz
8
2026-03-12 • via Nuitee
G
Gecse Štefan • family_with_children • cz
9
2026-03-11 • via Nuitee
H
Hašková • couple • cz
9
2026-03-10 • via Nuitee
M
Monika • family_with_children • pl
9
2026-03-08 • via Nuitee
A
Antoni • extended_group • pl
10
Chętnie tam powrócę.
Pros:

Wszystko

2026-03-08 • via Nuitee
P
Paweł • couple • pl
7
Dobry stosunek ceny do tego co oferujesz hotel. Dobranoc lokalizacja.
Pros:

Dobre śniadanie. Miła obsługa. Dogodna lokalizacja do skibusa. Parking na miejscu.

Cons:

Standard łazienki słaby. Raczej na 2 gwiazdki. Stelaż pod WC lekko się ruszał pod kafelkami.

2026-03-07 • via Nuitee
Z
Zsolt • extended_group • de
10
Pros:

Really great Breakfast. Super friendly receptionist (Woman) and Breakfast guy. The only Club in town only 50 meters but no noise. We loved it

2026-03-06 • via Nuitee
W
Włodzimierz • family_with_children • pl
8
Pros:

Lokalizacja, hotel

Cons:

Jajecznica na śniadanie okropna z proszku, reszta super, brak możliwości płatności kartą w restauracji

2026-03-05 • via Nuitee
J
Jurgiewicz • couple • pl
9
Pros:

Świetna lokalizacja, miły personel , dobre śniadania

Cons:

Parking jest strasznie wąski - ciężko się parkuje a przy parkowaniu przodem jest problem z wyjazdem. Ponadto wyjazd na ulicę jest zły, bo jest wysoki krawężnik

2026-03-02 • via Nuitee
D
Dean • family_with_children • gb
10
Perfection for a weekend skiing with my wife and son x
Pros:

Very clean, friendly staff and great location. Room with sauna along river with private parking was awesome.

Cons:

Nothing

2026-03-02 • via Nuitee
G
Gabriela • couple • cz
7
2026-03-01 • via Nuitee
J
Justyna • family_with_children • pl
8
Pros:

Śniadania

Cons:

Mały pokój

2026-02-28 • via Nuitee
N
Nicu • solo_traveller • pt
6
2026-02-26 • via Nuitee
G
Gunter • family_with_children • de
7
Pros:

Man konnte gut gleich im Hotel essen.

Cons:

Duschwasser nur morgens warm.
In den Gängen ging keine Beleuchtung. OK

2026-02-25 • via Nuitee