Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty food
Cons:
Cleanliness issues
Small parking

Categories

Cleanliness
7.43
Some reviews indicated issues with cleanliness, including unemptied trash bins.
Service
8.9
Multiple reviews praised the staff for being friendly, helpful, and attentive.
Location
8.94
The hotel is situated in a desirable central location, making it convenient for guests.
Room Quality
7.89
Rooms are described as cozy but some mentioned they were a bit small.
Amenities
8.42
Mentioned amenities include sauna and restaurant, positively highlighted by guests.
Value for Money
8.38
Generally perceived as offering good value given the quality of service and dining.
Food and Beverage
8.93
Many guests enjoyed the breakfast and restaurant offerings highly.
Overall Experience
8.3
The overall experience reflected satisfaction from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:33

Property Description

Mountain Retreat at Hotel Krokus

Comfortable Rooms and Amenities: Enjoy a cozy stay in our rooms with satellite TV, private bathrooms, and charming wooden furniture.

Convenient Facilities: Benefit from free Wi-Fi, ski storage, bicycle rental, and a children’s playroom during your stay at Hotel Krokus.

Scenic Dining Experience: Indulge in delicious meals and drinks at our restaurant with a summer terrace boasting breathtaking mountain views.

Experience the beauty of Sněžka Mountain and book your stay at Hotel Krokus today for a memorable mountain getaway.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1221 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.3
P
Petr Lněnička couple cz
7
2026-08-28 via Nuitee
Кузмяк solo_traveller cz
8
2026-08-25 via Nuitee
P
Petr couple cz
10
Pros:

Krasny,vse bylo super

Cons:

Nic

2026-08-24 via Nuitee
T
Tomasz family_with_children pl
10
Pros:

Polecam

2026-08-23 via Nuitee
A
Anna family_with_children cz
6
Pros:

Lokalita

Cons:

Neskutečný hluk z okolních pokojů

2026-08-23 via Nuitee
J
Jiří solo_traveller cz
10
2026-08-23 via Nuitee
J
Jaroslaw couple pl
4
Pros:

Blisko szlaków

Cons:

Zbyt głośno z ulicy

2026-08-23 via Nuitee
V
Veronika couple cz
8
2026-08-23 via Nuitee
S
Shreya couple cz
1
2026-08-23 via Nuitee
J
Jacek solo_traveller pl
7
2026-08-22 via Nuitee
F
Flídrová solo_traveller cz
8
Pros:

Skvělý brýlatý číšník!!! Člověk na pravém místě!

2026-08-21 via Nuitee
M
Marta couple cz
10
2026-08-20 via Nuitee
J
Jan solo_traveller cz
7
Pros:

Snídaně dobré, personál ochotný. Pokoj a koupelna pohodlná, místo hezké, společné části hotelu uklizené.

Cons:

Nábytek je starý; konkrétně postel se poslední den rozpadla (praskl jediný šroub, co provizorně držel celou váhu matrace), spodní foch skříně nedržel na místě a ležel tedy na trezoru. K úklidu pokoje (nebo aspoň vynešení košů nebo výměně ručníků) za celých 5 nocí pobytu nedošlo.

2026-08-19 via Nuitee
D
David solo_traveller cz
7
2026-08-16 via Nuitee
V
Vesely solo_traveller cz
9
Pros:

Lokalita

Cons:

Vse ok

2026-08-15 via Nuitee
A
Anna solo_traveller pl
10
Pros:

Lokalizacja idealna, samo centrum, bardzo dobre śniadanko, personel przemiły. Hotel posiada wlasna restauracje i parking.

Cons:

Bardzo akustyczne miejsce, słychać absolutnie wszystko.

2026-08-14 via Nuitee
J
Jana solo_traveller cz
10
2026-08-11 via Nuitee
A
Anna family_with_children cz
8
2026-08-10 via Nuitee
D
Daňková extended_group cz
7
2026-08-10 via Nuitee
P
Petra solo_traveller cz
9
Pros:

Velmi přijemné prostředí, dobrá snídaně, vše blízko...

2026-08-10 via Nuitee