Philharmonie Hotel

Hotels
9.6 (18 reviews)
Kalamaki , Kalamaki Heraklion , gr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and well-maintained hotel
Cons:
Pool access policies
Limited breakfast choices

Categories

Cleanliness
8.99
Some reviews noted cleanliness issues, particularly with the pool.
Service
9.96
The staff were welcoming, friendly, and attentive, contributing positively to the stay.
Location
10
The location is generally favorable, with easy access to attractions.
Room Quality
10
Rooms are noted as beautiful, comfortable, and well-maintained.
Amenities
9.45
Amenities are good, but the pool policy affected guest satisfaction.
Value for Money
9.48
Perceived value is satisfactory based on the offerings.
Food and Beverage
8.94
Limited breakfast options were noted; however, other dining experiences were positive.
Overall Experience
9.99
Overall, the experience was positive despite some issues, leading to high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:07

Property Description

Luxurious Accommodation by the Beach

Breathtaking Views and Modern Amenities

Convenient Services and Dining Options

Book your stay now at Philharmonie Hotel and indulge in a luxurious seaside retreat with stunning views, modern amenities, and top-notch services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Nov 4, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 18 reviews
Cleanliness: 8.99
Service: 9.96
Location: 10
Room Quality: 10
Amenities: 9.45
Value for Money: 9.48
Food and Beverage: 8.94
Overall Experience: 9.99
W
Wolfgang extended_group de
9
Pros:

Der Besitzer interessiert sich sehr für die Befindlichkeiten seiner Gäste.

2025-10-09 via Nuitee
D
Detlef couple de
9
Top
Pros:

Freundliches Team. Nette Atmosphäre.

2025-10-09 via Nuitee
G
Gilbert couple fr
10
Très bel hôtel
Pros:

Très bel hôtel, très propre et bien entretenu.
Le personnel est aux petits soins.
Le service est impeccable.

Cons:

La piscine n'est pas réservé exclusivement aux clients de l'hôtel. Cela peut être compréhensible afin de rentabiliser le lieu.
Mais, lorsque l'hôtel est plein, il peut être difficile d'y trouver de la place...

2025-09-10 via Nuitee
L
Ludovic family_with_children fr
10
2025-08-29 via Nuitee
G
Gavin couple gb
10
Pros:

The staff were welcoming, friendly and attentive. They were most helpful in arranging taxis for us whenever needed. Just €15 & 15 minutes to Matala.
The hotel and facilities were immaculately clean and well presented.
Quiet and pleasant location.

Cons:

Nothing

2025-08-22 via Nuitee
S
Shaein couple fr
7
Pros:

Bel hôtel bien entretenu excepté la piscine qui nécessite un nettoyage quotidien car grande fréquentation

Cons:

Pas beaucoup de choix au niveau du petit déjeuner... J'aurais aimé retrouver des olives du jus d'orange frais...etc Et non en brique... La piscine n'est pas nettoyée tout les jours nous étions les premiers et il y avait du sable et des cheveux... Dommage

2025-08-12 via Nuitee
S
Steve family_with_children gb
9
A beautiful hotel let down by their pool policy.
Pros:

Everything…a lovely place to stay..

Cons:

There is a fundamental flaw in how they operate the pool.If you are staying somewhere else or stayed there before but hire a car from the hotel or have a drink there you can use the pool.So people not staying there get to use the pool and the residents like me can not get sun beds for my family….imagine staying there and you can’t get a sun bed because someone has bought a drink from the bar!It upset a lot of hotel guests.

2025-08-11 via Nuitee
M
maria jose family_with_children es
10
Pros:

La ubicación, las instalaciones son muy bonitas y cómodas, tamaño de la habitación y la terraza

Cons:

Me gustó todo, solo una pega, no tiene ascensor

2025-07-22 via Nuitee
G
Grzegorz family_with_children pl
10
Na pewno powtórżę
Pros:

Świetny, kameralny hotel na spokojny odpoczynek w komfortowych warunkach. Super profesjonalny i uprzejmy personel

2025-07-21 via Nuitee
J
Jose couple nl
9
Heerlijk verblijf.
Pros:

Het was een heel mooi hotel zeker veel meer dan 2,sterren. Mooie kamer, lekker bed, heerlijk zwembad en je kunt er lekker eten. Meer heb je niet nodig.

Cons:

Niks aan de accommodatie dat ons niet beviel. Alleen het gebied is wat minder interessant als je geen strand liefhebber bent.

2025-07-14 via Nuitee
L
Leonard young couple us
9
A good value in a quiet beach location. Brush up on your German
Pros:

This modern small hotel has comfortable rooms and a lovely swimming pool. It is short walking distance to the beach and beachfront restaurants. Kalamaki Beach is quiet and old-timey compared to Matala. The hotel is also in close driving distance to Phaestos and other sites. We even took a cooking class about a 20 minute drive from the hotel (Cretan Vibes). This hotel seems to cater to Germans - there was a group there staying for a few weeks!

Cons:

The breakfast buffet next to the pool was rather skimpy. On our last day they ran out of yogurt - in Greece!! They did prepare eggs to order which is nice.

2025-06-09 via Nuitee
R
Richard young couple gb
9
Superb
Pros:

VERY comfortable and well designed complex which I suspect is one of the best facilities near the ancient Minoan city of Phaistos

2025-04-14 via Nuitee
L
Lorenzo family with young children ch
10
Exceptional
2025-04-08 via Nuitee
I
Isabelle family with young children fr
10
We recommend this beautiful hotel
Pros:

Charming hotel with an excellent service. More 3 stars than 2 stars.
Nice rooms, confortable, well decorated.
Good WiFi in the rooms.
Pool area cosy and very pleasent.
Quiet. Pleasent atmosphere.
We loved our stay.

Cons:

Curtains not blinding enough the Morning light.

2024-08-07 via Nuitee
D
Dianne young couple gb
10
Simply the best!
Pros:

I can't understand why this hotel is only rated 2 stars! It deserves at least 3 stars, if not 4. The rooms are spacious and comfortable, and the pillows are perfect—not too fluffy or too soft, which is a big deal for me. Our room had a fantastic view of the pool and a large balcony. The bathroom was a decent size, unlike many others that tend to be small. And the power shower? Absolutely loved it!

The location is ideal, just a 2-minute walk to the beach and nearby restaurants, which offer a great variety of fish, seafood, and meat dishes. Each room has a fridge, excellent air conditioning, and a smart TV. Breakfast includes fresh meats and cheese, or you can choose hot options like omelettes.

We enjoyed this hotel so much that we extended our stay by two nights. We initially planned to stay in Matala but found Kalamaki to be a hidden gem and one of our best discoveries ever. While Matala is nearby if you want to visit, we preferred the quieter, more relaxed atmosphere of Kalamaki. In my opinion, the beach here is much better. We might just make this our regular destination.

Cons:

This hotel should at the very least be 4 stars. I really don't like that they have not been given higher status.

2024-06-27 via Nuitee
S
Sven young couple de
10
Exceptional
Pros:

We, a family of four, had a great stay at this hotel. Everything felt new and very clean, well functioning silent aircon, good beds and great pool.
We would definitely return again.

2023-07-19 via Nuitee
H
Hans-dieter young couple gr
10
Exceptional
2022-10-01 via Nuitee
M
Mario solo traveller de
10
Exceptional
2022-09-26 via Nuitee