Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Thin walls
No blackout curtains
Small bathroom

Categories

Cleanliness
8.7
Overall cleanliness was noted positively with comments about the hotel's tidiness.
Service
9.2
Staff were described as friendly and accommodating.
Location
9.2
Multiple reviews praised the central location and accessibility.
Room Quality
8.2
Rooms are spacious but some had issues like thin walls.
Amenities
8.2
Basic amenities available, but lacking tea/coffee facilities in the room.
Value for Money
8.7
Good value noted, particularly for the price paid.
Food and Beverage
8.7
Breakfast was well-received, though some wanted more options in-room.
Overall Experience
8.7
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:25

Property Description

Luxurious Accommodation

Vilas Insight Hotel Machupicchu offers elegant rooms equipped with modern amenities, including a flat-screen TV, free toiletries, and a cozy seating area. Each room provides a comfortable retreat after a day of exploring Machu Picchu.

Convenient Facilities

Guests can enjoy the convenience of on-site dining at the hotel's restaurant, as well as 24-hour room service for those late-night cravings. The 24-hour front desk, concierge service, and currency exchange ensure a hassle-free stay for all visitors.

Prime Location

Situated just a stone's throw away from popular attractions like Machu Picchu Hot Spring and Wiñaywayna Park, Vilas Insight Hotel Machupicchu is the perfect choice for travelers seeking comfort and accessibility in Machu Picchu.

Book your stay at Vilas Insight Hotel Machupicchu now to experience luxury and convenience in the heart of Machu Picchu.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Location

Guest Reviews

8.7
Based on 937 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
L
Lina • family_with_children • gb
9
A lovely stay with very helpful staff
Pros:

Central but quiet location. Large rooms, comfy beds and very helpful staff. Breakfast was tasty, too. The rooms were very clean and the shower hot. Staff were so helpful with helping us find a guide and giving us water and juice after we coming back from Macchu Pichu even though we had checked out. We stored our baggage in a cupboard by reception while we were on the trail.

Cons:

All was very good.

2026-09-12 • via Nuitee
Érica • couple • br
7
Para o pernoite para ir a Machu Picchu foi o suficiente, para mais que isso deixa muito a desejar
Pros:

A cama era confortável e a água do chuveiro bem quente.

Cons:

O quarto tinha janela para o corredor, as portas dos quartos muito barulhentas e o barulho ecoava para o quarto.

2026-09-11 • via Nuitee
C
Christelle • couple • fr
7
Une bonne nuit au calme
Pros:

L'hôtel est très proche de la rue principale mais il est au fond d'une petite impasse, ce qui l'isole du bruit. C'est très calme. On nous a permis de venir déjeuner plus tôt pour pouvoir manger avant de nous rendre au Machu Picchu. Le lit était confortable, nous avons passé une bonne nuit.

Cons:

RAS

2026-09-11 • via Nuitee
E
ElenaRiera • solo_traveller • ar
3
Aceptable, pero no repetiría estadía
Pros:

Llegue un día gris. Había muy mal olor en el hotel. Yo había pagado una habitación triple para mi sola y me estuvieron por mandar a una single chiquita y oscurisima. ME NEGUE. me dejaron en la mía. Nada que ver a las fotos. El hotel es oscuro , da a una construcción. Lo positivo, camas comodisimas y sabanas impecables. Buena ducha caliente. Desayuno completo. Personal MUY AMABLE.

Cons:

La oscuridad, el olor a pis de gato y humedad después pusieron sahumerio. Mi ventana daba a una obra y tenía que tener la cortina cerrada para que no me vieran los.hombres de la.obra.
Me cobraron carisimo (casi una noxhe mas) para dejar la habitación 2 PM). Me parecio un poco desproporcionado. Reitero la amabilidad del personal.

2026-09-11 • via Nuitee
M
María • extended_group • co
8
Muy buena opción para estar en Cusco
Pros:

La relación precio calidad es muy buena! Está bien ubicado y el personal es muy amable

Cons:

Nuestra habitación era en un piso 5 sin ascensor, pero los chicos del hotel nos ayudaron a subir el equipaje

2026-09-10 • via Nuitee
Q
Quanlin • solo_traveller • us
7
Pros:

Location

Cons:

old, water sink doesn’t work very well
Trash can is full from previous guest

2026-09-08 • via Nuitee
K
Kosztovanyi • couple • hu
4
Pros:

Az elhelyezkedése

Cons:

Az összes többi

2026-09-08 • via Nuitee
Y
Yankı • couple • tr
8
2026-09-05 • via Nuitee
A
Alessandro • couple • it
9
Pros:

Posizione molto comoda, facilmente raggiungibile dalla stazione e strategica anche per accedere alla fermata degli autobus diretti a Machu Picchu. La camera era pulita, accogliente e ben riscaldata, soggiorno molto piacevole. Purtroppo ci siamo fermati solo una notte e non abbiamo avuto l'opportunità di provare la colazione.

Cons:

nulla

2026-09-03 • via Nuitee
Y
yael • extended_group • il
9
Pros:

מלון מאד נחמד, מיקום מצוין, ארוחת בוקר טובה. מירב החדרים מרווחים ונעימים. הצוות היה מקסים סייעו לנו ושמרו לנו על החפצים ככל הנדרש.

Cons:

אחד מהחדרים שקיבלנו פנה לחדר המדרגות, ללא פרטיות עקב כך כמו כן החלון לא נסגר אך לבסוף החליפו לנו אותו.

2026-09-02 • via Nuitee
A
Andrea • solo_traveller • mx
9
2026-09-02 • via Nuitee
C
Camille • solo_traveller • fr
9
2026-08-31 • via Nuitee
S
Sabba • solo_traveller • fr
9
Bon emplacement. Hôtel au calme.
Pros:

L'emplacement, proche de la gare et au centre des rues commerçantes ( restau - cafés ..). Le personnel très sympa et de bon conseil. Les propriétaires très agréables.

Cons:

Tout était bien.

2026-08-30 • via Nuitee
D
Daniel • family_with_children • pl
9
2026-08-29 • via Nuitee
R
Roj Kor • solo_traveller • pl
10
Pros:

very nice place, friendly staff, very clean, great location (and quiet - not on the main street with restaurants/shops), breakfast included

2026-08-28 • via Nuitee
P
Pawel • extended_group • pl
10
Zdecydoanie polecam
Pros:

Wszystko zgodnie z opisem. Śniadanie podstawowe plus jajecznica przygotowywana na miejscu. Ogrzewanie od godziny 19.00. Ciepła woda pod prysznicem. Przyjazny personel.

Cons:

Czuć trochę wilgoć w pokoju, brak widoku z okna. Ale jest to miejsce z bardzo gęstą zabudową.

2026-08-28 • via Nuitee
N
Norberto • couple • ar
9
Pros:

Ubicación buena. Desayuno bueno

Cons:

Último día salió agua fría.
Los demás excelente

2026-08-28 • via Nuitee
C
Chiara • solo_traveller • it
8
2026-08-27 • via Nuitee
I
Isabel • solo_traveller • es
9
2026-08-27 • via Nuitee
S
Samuele • extended_group • it
8
2026-08-25 • via Nuitee