Crystal Palace - Luce

Hotels
8.6 (157 reviews)
Thesi Kropisies Skala , Skála Kefalonias , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Manager's service issues
Shower curtain design

Categories

Cleanliness
8.04
General sentiment was positive, but one review noted issues with the cleanliness standards related to the shower setup.
Service
9.01
Mostly positive feedback on staff friendliness, but one review mentioned poor service from the manager.
Location
9.05
Reviewers praised the location highly, mentioning accessibility to the beach and attractions.
Room Quality
8.5
Rooms were generally described as comfortable and spacious, with some concerns about bed firmness.
Amenities
8.53
The pool and facilities were well-received, though some wished for additional amenity options.
Value for Money
8.49
Generally perceived as good value, but one review expressed concerns about payment processes.
Food and Beverage
8.54
Breakfast was highly praised for variety and quality.
Overall Experience
8.61
Despite some minor issues, the overall sentiment reflects a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:09

Property Description

Luxurious Accommodation
Crystal Palace - Luce offers air-conditioned rooms with modern amenities, including a flat-screen TV, safety deposit box, and private bathroom. Guests can also enjoy the convenience of room service and free WiFi throughout the property.

Relaxing Outdoor Spaces
Unwind by the outdoor swimming pool or soak up the sun on the sun terrace at Crystal Palace - Luce. The garden and shared lounge provide peaceful retreats for guests looking to relax and rejuvenate during their stay.

Convenient Location
Located just 800 meters from Skala Beach, with Porto Skala Beach a short distance away, Crystal Palace - Luce offers a prime location for beach lovers. Explore nearby attractions like the Snakes of the Virgin Monastery and Monastery of Virgin of Atrou for a memorable stay.

Book your stay at Crystal Palace - Luce now for a luxurious and relaxing experience near Skala Beach!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 157 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
M
Mark • extended_group • gb
10
Every thing was perfect
Pros:

This is a very well family run hotel
With excellent rooms and great facilities thank you all for making our stay perfect

Cons:

Nothing to dislike

2025-10-04 • via Nuitee
Y
Yvonne • couple • gb
8
Pros:

Really lovely staff. Location good and easy to get into Skala. Wish the pool was at the bottom of the site. That would have been spectacular.

Cons:

Nothing

2025-09-20 • via Nuitee
J
Jen • couple • gb
9
A wonderful memorable sunny holiday!
Pros:

Excellent location and super lovely family running the hotel! Pool was amazing with lots of sun loungers and great drinks and snacks!

Cons:

Only slight grumble was having a shower curtain rather than a screen…..it stuck to you and made it tricky to avoid getting water all over the floor

2025-09-19 • via Nuitee
E
Eleftheria • family_with_children • au
10
2025-09-19 • via Nuitee
A
Ashleigh • extended_group • au
10
We wanted a relaxing holiday, and that’s exactly what we got- would definitely recommend to others!
Pros:

The rooms were very clean and comfortable with great aircon. Breakfast each morning was amazing, with a vast variety of food to choose from.
All the staff were very friendly, attentive and welcoming.
The pool was relaxing and clean.
The pathway to the beach wasn’t easy to find, but once we did it was so easy to walk down.

2025-09-17 • via Nuitee
F
Friedrich • couple • at
10
2025-09-16 • via Nuitee
K
Karim • couple • no
1
Très mauvais hôtel dans une ile magnifique
Pros:

L'établissement est propre et tres proche de la mer. La chambre était spacieuse avec 2 balcons. Le personnel était chaleureux et compétent hormis la gérante de l'établissement.

Cons:

Nous avions réservé un taxi à l'aéroport par le biais de l'établissement et il n'était pas là à notre arrivée. Nous avons envoyé un message à l'hôtel et n'avons reçu aucune réponse ni explications. Nous avons dû en trouver un par notre propres moyens.
À notre arrivée à l'hôtel, la gérante nous a demandé de régler l'ensemble du séjour alors que nous étions sûrs que l'argent avait déjà été prélevé un mois avant lorsque nous avions effectué la réservation comme c'est normalement le cas. L'annonce de l'hôtel était ambiguë et ne précisait nul part que la gérante allait tenter de prélever le montant la veille de notre arrivée. Ce fut une très mauvaise surprise et nous avons malgré tout réglé le montant sur le champ.
À aucun moment la gérante ne s'est excusée du désagrément ni ne nous a remercié alors qu'une telle situation peut gâcher des vacances pour beaucoup de gens. Pendant tout le séjour elle s'est montré froide et inhospitalière à notre égards. Nous ne nous sommes jamais sentis bien accueillis.
Je lui ai demandé quelques jours plus tard s'il était possible d'utiliser une machine à laver car nos habits était humides et détrempés ainsi qu'un étendard à linge car nous en avions beaucoup à faire sécher. Elle m'a dit que non nous ne pouvions pas utiliser la machine à laver ni les étendards et que "c'est comme ça ok?!"
Le jour de notre départ, elle ne nous pas dit merci ni au revoir. Donc aucun sens du service, à la différence de tout le reste du personnel qui était professionnel, souriant et disponible.
Enfin il est à noter pendant notre séjour l'annonce de l'hotel a changé et précise désormais que le montant de la réservation pourra être prélevé à n'importe quel moment ! On croit rêver, c'est inadmissible.
Concernant la chambre, les lits étaient durs comme de la pierre, nous avons eu un mal de dos pendant tout le séjour.

2025-09-05 • via Nuitee
M
Michael • couple • au
10
Pros:

Location is great, pool area is great, breakfast is great, and the rooms are very comfortable

Cons:

All good

2025-08-31 • via Nuitee
G
GP2580 • couple • it
9
2025-08-31 • via Nuitee
R
Randev • family_with_children • gr
9
2025-08-29 • via Nuitee
Σωτήρης • couple • gr
8
2025-08-28 • via Nuitee
A
Alin • family_with_children • ro
10
Minunat
Pros:

Totul perfect! Vom reveni

Cons:

Nimic

2025-08-27 • via Nuitee
A
ARETI • family_with_children • fr
9
2025-08-26 • via Nuitee
F
Ferdinand • family_with_children • at
8
Pros:

Die Lage war ok. Ein schmaler Pfad ca. 200m hat zum Strand geführt. Die gesamte Anlage war sehr sauber.

Cons:

Beim Frühstück immer sehr viele Wespen! Das hat viele genervt. Die Auswahl beim Frühstück war unterdurchschnittlich. Leider im Zimmer kein Fliegenschutzgitter.

2025-08-24 • via Nuitee
• family_with_children • ch
9
Pros:

posizione comoda al centro di Skala e ai super market. Spiaggia vicina comoda e mare bello. Ottima posizione per visitare il sud.
Camera spaziosa con angolo cucina e balconi vista mare.

Cons:

Aggiungerei qualcosa in piu' alla colazione.

2025-08-23 • via Nuitee
H
Hutin Catherine • couple • fr
8
Pros:

Avons apprécié la vue piscine mer de notre terrasse. La proximité a pieds avec la plage et les restaurants (grâce au chemin piéton servant de raccourci).

Cons:

La personne qui nous a accueilli était peu souriante

2025-08-23 • via Nuitee
C
ClaUdiA • family_with_children • it
10
ottima vacanza
Pros:

La posizione era ottima, anche se gli spostamenti per l’isola richiedono una macchina. La spiaggia si raggiunge tranquillamente con un percorso sterrato in meno di 5 minuti. La nostra stanza disponeva di uno splendido balcone vista mare che ci ha regalato panorami meravigliosi.

2025-08-22 • via Nuitee
T
Toma • couple • ro
8
2025-08-21 • via Nuitee
G
Gino • extended_group • it
6
2025-08-20 • via Nuitee
A
andrea • couple • it
1
Not bad but bad relation price/quality.
Pros:

It Was quiet central but Unfortunately the service and the room Was not proportional to the service, small tv ( my laptop is bigger) shower bad no hot water not Glass to close the shower. The kitchenette ? Why ? Was better a bigger bathroom and a normal set with kettle and coffe machine. In general i m no satisfaid about my stay next time
I will chose another place

2025-08-17 • via Nuitee