The Victoria

Hotels
6.7 (509 reviews)
3-5 Dundas Street East , Saltburn-by-the-Sea , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Bar
Non-smoking throughout
Street parking
Beachfront
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Room quality issues
Heating problems

Categories

Cleanliness
6.03
While cleanliness was frequently mentioned positively, issues like stained bedding and damp patches have been noted.
Service
8
Staff were consistently described as friendly and welcoming, contributing positively to the experience.
Location
8.54
Great location, conveniently located near amenities and public transport.
Room Quality
5.49
Rooms reported as basic with various issues such as uncomfortable beds, lack of heating, and general need for updates.
Amenities
6.52
Some amenities were available, but there were complaints about heating and a need for improvements.
Value for Money
6.48
Some guests felt the experience did not match the price, especially given the noted issues.
Food and Beverage
6.03
Limited food options on-site led to lower scores in this category.
Overall Experience
6.5
There are positives, but overall the experience was hindered by significant issues in the rooms and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:29

Property Description

Luxurious Accommodation
The Victoria, located in Saltburn-by-the-Sea, offers elegant and comfortable rooms equipped with modern amenities, including flat-screen TVs and private bathrooms.

Gastronomic Delights
Indulge in a culinary experience at the on-site restaurant, serving delectable dishes to tantalize your taste buds.

Convenient Location
With key attractions like Redcar Racecourse and Middlesbrough Cathedral in close proximity, and easy access to Teesside International Airport, The Victoria is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at The Victoria. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.7
Based on 509 reviews
Cleanliness: 6.03
Service: 8
Location: 8.54
Room Quality: 5.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 6.5
K
Kate • couple • gb
8
2026-09-18 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

The location is just right the bar is a real blast from the 1900s nice pint
We had to come home early as my is not well . We enjoyed. The time we had there and will go back at some time thanks

Cons:

Stairs a bit steep but to be expected in such a old building

2026-09-16 • via Nuitee
A
AM • solo_traveller • nl
7
Redelijk
Pros:

De kamer zelf

Cons:

Douche veel te klein, leek wel een kast

2026-09-14 • via Nuitee
H
Haberfield • solo_traveller • gb
3
Pros:

The location was good and close to the seafront and only a short walk from the shops. The railway station was only a short walk away, and the staff were very nice.

Cons:

No heating in the room, and it had single-glazed windows. The Wi-Fi did not work in the room; it was too far away. The room was not soundproof.

2026-09-13 • via Nuitee
P
Patrick • couple • cl
6
nice place but faulty electrics
Pros:

Great sausages and beans at breakfast. Friendly staff. No charge for parking.

Cons:

None of the plugs worked in the room. The guy tried to fix it but couldn't. Terrible eggs. Cold hash browns.

2026-09-11 • via Nuitee
K
Kushere • extended_group • gb
7
It was good enough for the price.
Pros:

The room was clean and comfortable.
The price did not include breakfast.
The couple running the pub said they do not offer meals as that side of the business never recovered after covid.

Cons:

As the pub was closed in the daytime, we had to use the fire escape to leave the property in the mornings.
So the place would not suit people with disabilities.

2026-09-10 • via Nuitee
M
Melinda • couple • gb
4
Disappointing! Would look elsewhere next time we’re in the area
Pros:

The location

Cons:

The bed was very uncomfortable. The decor was tired.

2026-09-09 • via Nuitee
D
Derek • solo_traveller • gb
8
Pros:

Good clean basic room, with nice hot electric shower. On the Cleveland Way ! Near to other bars, shops and eateries

Cons:

Did not seem to have any hot water to sink

2026-09-09 • via Nuitee
R
Rebekka • solo_traveller • nl
7
Prima, schoon en centraal
Pros:

Het hotel is erg centraal gelegen en de eigenaar is erg aardig. De kamer is basic maar voldoet prima. Het bed was één van de fijnste tijdens mijn vakantie! Fijn bedlinnen ook.

Cons:

Helaas geen ontbijt of diner (alleen op zondagen).

2026-09-09 • via Nuitee
E
Eva-Maria • family_with_children • at
10
Empfehlenswert.
Pros:

Zimmer, Lage, Sauberkeit, Kühlschrank, Wasserkocher

2026-09-08 • via Nuitee
A
Adam • solo_traveller • gb
8
Cheap and cheerful, very comfortable.
Pros:

Good value for money. Large and very comfortable room. Friendly staff.

Cons:

Bathroom was tiny. The rear fire escape (the recommended entry/exit to the rooms) felt a little odd and not exactly secure.

2026-09-08 • via Nuitee
V
Vicky • family_with_children • gb
7
Fun beach day, followed by great food and excellent service in the Victoria.
Pros:

Exceptional service from the young lady opening the pub and seeing to arrivals. Nothing was too much trouble.
Comfortable room, very clean.

Cons:

Our room was a little tired.

2026-09-05 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

great location near station and shops etc
staff adam very helpful

2026-09-02 • via Nuitee
S
Sharon • couple • gb
1
It was so bad we did not even stay
Pros:

Nothing

Cons:

The place was smelly dirty and scruffy

2026-08-31 • via Nuitee
C
Claire • solo_traveller • gb
1
Avoid
Pros:

Not much at all

Cons:

Mattress was awful. Room was small. Toilet seat was broken. Pillows smelt funny and were yellow under case. Had to leave door open to go loo. Pubes in shower tray. Tried to make request and never had reply from owner whos number given by booking.com or messages sent through booking. When i got there was told that apparently i'd cancelled, when i hadnt. Wouldnt come back

2026-08-31 • via Nuitee
V
Vicky • solo_traveller • gb
7
2026-08-27 • via Nuitee
S
Simon • solo_traveller • at
7
2026-08-22 • via Nuitee
A
Atkin • solo_traveller • gb
7
The Victoria
Pros:

Great location over an old fashioned pub. Great bathroom and nice spacious clean room

Cons:

The bed was so uncomfortable....new mattresses are required. Room was very cold with no thermostat or heating available.

2026-08-22 • via Nuitee
G
Green • solo_traveller • gb
7
Pros:

Location

Cons:

Exit via fire escape a little awkward

2026-08-21 • via Nuitee
D
DEBRA • solo_traveller • gb
7
Excellent location.. would be happy to book again if I return. Thankyou
Pros:

Location is brilliant.
Close to beach, shops and railway station.
Room quite big, plenty of room.
Lovely sized bathroom with shower AND bath.
Nice staff.
Over pub so handy if need drinks in evening.
Staff on hand during pub opening hrs.
Free parking nearby.
Close to other cafes and restaurants etc.

Cons:

1. Bed mattress really uncomfortable..feels cheap as can feel the springs everywhere. I would recommend investing in a good quality one.
2. A bonus was seeing the jacuzzi bath but unfortunately it didn't work..=disappointing after you've planned an evening in for a spa bath.😒 if it does work.then can I suggest some working instructions to be left near hand. It looked simple enough but couldn't get it to do anything.🤷‍♀️

2026-08-20 • via Nuitee