The Victoria

Hotels
6.7 (492 reviews)
3-5 Dundas Street East , Saltburn-by-the-Sea , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Bar
Non-smoking throughout
Street parking
Beachfront
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Room quality issues
Heating problems

Categories

Cleanliness
6.03
While cleanliness was frequently mentioned positively, issues like stained bedding and damp patches have been noted.
Service
8
Staff were consistently described as friendly and welcoming, contributing positively to the experience.
Location
8.54
Great location, conveniently located near amenities and public transport.
Room Quality
5.49
Rooms reported as basic with various issues such as uncomfortable beds, lack of heating, and general need for updates.
Amenities
6.52
Some amenities were available, but there were complaints about heating and a need for improvements.
Value for Money
6.48
Some guests felt the experience did not match the price, especially given the noted issues.
Food and Beverage
6.03
Limited food options on-site led to lower scores in this category.
Overall Experience
6.5
There are positives, but overall the experience was hindered by significant issues in the rooms and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:29

Property Description

Luxurious Accommodation
The Victoria, located in Saltburn-by-the-Sea, offers elegant and comfortable rooms equipped with modern amenities, including flat-screen TVs and private bathrooms.

Gastronomic Delights
Indulge in a culinary experience at the on-site restaurant, serving delectable dishes to tantalize your taste buds.

Convenient Location
With key attractions like Redcar Racecourse and Middlesbrough Cathedral in close proximity, and easy access to Teesside International Airport, The Victoria is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at The Victoria. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £25 per person per night when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 492 reviews
Cleanliness: 6.03
Service: 8
Location: 8.54
Room Quality: 5.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 6.5
D
Daniel • solo_traveller • gb
5
Ok for the price and location but could easily be made much nicer.
Pros:

Price and location was good

Cons:

The room needs some improvements....

The bed was uncomfortable due to an old worn mattress.

The bathroom door couldn't close.

No coffee provided.

The electric supply in the room seemed very questionable.

The pub closed at 8pm rather than the advertised 10pm.

2026-07-18 • via Nuitee
I
Ian • solo_traveller • gb
1
2026-07-17 • via Nuitee
S
Stephen • solo_traveller • gb
7
Basic gaff in a great location
Pros:

Great location, right in the centre of it all.

Cons:

The shower was impossible to control. No pressure in the cold water, so always far too hot

2026-07-17 • via Nuitee
J
John • solo_traveller • gb
5
er maybe i will look for another place to stay
Pros:

There was no breakfast served at the Victoria. The location was ok it was about a 5 to ten minute walk to the seafront/

Cons:

The security on the exit could have been better. When i returned i found the back entrance, which doubled as the fire exit was unlocked which gave me concerns that it might give a burglar an open invitation. I would have liked to have seen the England v Argentina match in the Bar area but found that it was closed. The only other pub was packed, so i gave up and viewed lying on the bed as there was no chair to sit on.

2026-07-17 • via Nuitee
T
Trace • solo_traveller • gb
7
Pros:

Location

Cons:

Mattress
Emergency exit

2026-07-11 • via Nuitee
K
Katharine • solo_traveller • gb
6
Generous room size, some niggles
Pros:

The generous size of the room, the two armchairs, comfortable bed, a bath.

Cons:

The saniflo system made repeated grinding noises which seemed to be connected to the bath and basin's drainage. The TV didn't appear to gave been set up fully so we couldn't use it.

2026-07-10 • via Nuitee
N
Nigel • solo_traveller • gb
7
2026-07-09 • via Nuitee
E
Edwards • couple • gb
7
OK near everything
Pros:

No breakfast located good

Cons:

Nowt

2026-07-08 • via Nuitee
J
jane • solo_traveller • gb
9
A friendly hotel in a great location
Pros:

Fantastic location. Free on street parking right outside the hotel. Friendly and helpful staff. Great value for money.

2026-07-05 • via Nuitee
D
Daniel • couple • gb
10
Great
Pros:

Vibrant

Cons:

Nothing

2026-07-05 • via Nuitee
P
Peter • couple • gb
5
Not one to visit again
Pros:

The room was large

Cons:

Hall carpets very poor. Rear fire exit was the entrance and exit after 8pm and to exit in the morning before pub staff arrived. The metal escape stairs and rear yard were filthy.

2026-06-30 • via Nuitee
C
camara • solo_traveller • gb
8
Brilliant place to stay with friendly staff.
Pros:

I wasn't judged and was treated like a value customer and well informed.

Cons:

I only stayed for one night, I can't make any judgement.

2026-06-29 • via Nuitee
A
anthony • solo_traveller • gb
8
Excellent location and value for money
Pros:

Rooms above the pub, they don’t do breakfast but loads of eateries very close by so not a problem
Staff were lovely and friendly

Cons:

Need to check the outside lighting on external stairs when I stayed it wasn’t working

2026-06-28 • via Nuitee
P
Poxon • couple • gb
10
Really friendly staff. Perfect location.
Pros:

Great location. Lovely clean room

2026-06-25 • via Nuitee
N
Nicole • solo_traveller • gb
7
Perfectly pleasant stay
Pros:

We only stayed for 1 night but the staff were friendly when we checked in. As others have mentioned, the exit/entrance after pub closing is out the fire escape and down a metal staircase but that was absolutely no issue at all.

The room was very big, the bed was comfortable enough. The WiFi didn't work but I had mobile signal so that was alright. TV could be bigger but again, not a huge problem.

The toilet does have a mascerator pump which is loud when you flush the loo or use the sink/shower and the shower hose leaks but it works fine.

All in all, it was a perfectly pleasant stay.

Cons:

Nothing really. The bathroom was a bit dated and the shower hose and screen door leaked but there's nothing overly bad about the stay.

2026-06-24 • via Nuitee
S
S F • solo_traveller • gb
8
2026-06-23 • via Nuitee
B
Bennett-Davis • solo_traveller • gb
9
Exactly what I needed, will be returning!
Pros:

I was staying for a solo trip and my room at The Victoria was absolutely perfect! The room was cosy, the bed was comfortable, the shower was nice and warm. It’s in the ideal location close enough to the seaside, close enough to the supermarket and town. There was ample storage and plenty of space for a single room. I really appreciated the kettle provided and think the TV is neat, although I didn’t get a chance to use it. It was very clean, recently hoovered, the sheets very white and the room itself smelt lovely. I’m also very grateful for the use of the fire escape stairs to provide out of hours access to the property. Everything was explained very clearly to me about the keys, fire escape, pubs open hours and check out. The lady who welcomed me was very friendly and inviting! I really have no complaints and will definitely be returning for all of my future trips to Saltburn!

Cons:

If I had to nitpick, the shower was definitely on the small side. It was fine for me personally, but could see how it could cause issues for some so keep it in mind!

2026-06-21 • via Nuitee
J
joseph • family_with_children • gb
7
Adequate as a one night stay
Pros:

Location is central. Facilities adequate

Cons:

Told it opens at noon but not the case. Beds too soft

2026-06-21 • via Nuitee
S
Sarah • couple • gb
10
Pros:

Comfy, quiet and clean. Rooms are out the way of the pub downstairs and there is a back entrance so you can come and go as you please. Rooms are bug with plenty of space

Cons:

Nothing it was lovely and really good value

2026-06-14 • via Nuitee
P
Paul • extended_group • gb
5
Pros:

The location was central and therefore fine.

Cons:

The shower was tiny. The room felt a bit grubby - cracked, dirty windows. Access was via the fire escape and then along a back alley.

2026-06-11 • via Nuitee