Wellness Hotel Central

Hotels
7.6 (3172 reviews)
19 Ve Smečkách , Prague , cz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Lift / Elevator
Tour desk
Sauna
Massage services
Spa/wellness center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent amenities
Cons:
Cleanliness issues
Old room furnishings
Noise disturbances

Categories

Cleanliness
6.68
Some reviews mention cleanliness issues, like unclean common areas and poor room hygiene.
Service
8.65
The staff is generally described as friendly and helpful.
Location
9.19
Location is frequently praised for its proximity to key sites and transport.
Room Quality
6.64
There are complaints about old and uncomfortable beds, and insufficient furnishings.
Amenities
7.67
Amenities include a sauna and other features, though some are in need of maintenance.
Value for Money
7.13
The hotel is viewed as having fair value with respect to its price.
Food and Beverage
7.18
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
7.65
Overall, respondents express a mixed experience but note return intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:29

Property Description

Central Location
Located in the heart of Prague, Sleep&Go offers convenience and easy access to major attractions such as Vysehrad Castle and Old Town Square.

Comfortable Accommodation
With free WiFi and cozy bed linen provided in all units, guests can relax and unwind in the comfort of their rooms after a day of exploring the city.

Convenient Amenities
The shared kitchen allows guests to prepare their meals, while the tour desk assists in planning exciting adventures. The property's terrace is perfect for enjoying a morning coffee or evening sunset.

Experience the best of Prague at Sleep&Go - book your stay now for a memorable trip!

Important information:

All requests for late arrival are subject to confirmation by the property.

Property may require additional deposit for keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3172 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 6.64
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.65
A
Anna couple gb
4
2026-07-02 via Nuitee
R
Rachel extended_group gb
9
Super clean, spacious respite from the city heat
Pros:

The Apartment room was fantastic. It was SO QUIET! We didn't hear anything from outside the room. Super clean, spacious, comfortable, and fully functioning air conditioning (which was rare and appreciated during our 40-degree weekend stay in Prague). 3 of us stayed here very comfortably.
Location is excellent in the New Town and super close to primary metro stations.
Bedding, towels, sheets all clean and super comfy.
We were able to leave our bags behind reception after check-out until we needed to head to the airport, which was a huge help.
The staff were clear, present, and lovely.

Cons:

The final winding stairs up to the apartment are slim and steep in parts. Just something to be careful with if you have a very large suitcase or are less mobile.

2026-07-02 via Nuitee
M
Milada couple cz
7
2026-07-01 via Nuitee
J
Joel couple il
1
Pros:

מאד קרוב לכיכר המרכזית

Cons:

אין מזגנים! החדר חם ולח מאד. וכשביקשתי פתרון הביאו לי מאוורר מאובק וחלוש. זה אולי מלון טוב לחורף אבל מהאביב עד הסתיו לא הייתי ממליץ

2026-07-01 via Nuitee
R
Rešl solo_traveller cz
9
Pros:

Vse bylo moc fajn.

Cons:

Jen chybela klimatizace, coz jsem si nevsiml u nabidky pokoje. Moje chyba, ale v dnesni dobe bych predpokladal, ze klimatizace je standard. Jinak vse skvele

2026-07-01 via Nuitee
T
Thu Trang couple de
10
2026-07-01 via Nuitee
A
Amony family_with_children kz
10
2026-06-30 via Nuitee
M
Monica solo_traveller au
10
Great location and facilities!
Pros:

Very clean and a great location for exploring the towns, with a good distance to the train station. Pleased with the shared kitchen and fridge facilities

2026-06-30 via Nuitee
P
Popescu extended_group ro
5
Acceprtabil doar pentru locație
Pros:

Locație centrală dar strada plină de persoane dubioase . Preț accesibil. Lenjerie curată , baie renovată și curată .

Cons:

Cameră cu parchet deteriorat și lipit cu folie peste .
Lipsa aerului condiționat în condițiile a 40 C afară , a făcut imposibilă prelungirea și a necesitat eliberarea camerei . Din acest motiv am fost nevoit să dormim cu geamurile deschise dar afară era o gălăgie imposibilă datorită persoanelor care erau băute pe stradă sau urlau. Lipsa siguranței pentru a lăsa bagajele la recepție .

2026-06-30 via Nuitee
R
Roswitha solo_traveller jp
5
Altmodisch und spartanisch aber sauber
Pros:

Es war nahe zum Wenzelsplatz und zum Hauptbahnhof. Allerdings gegenüber von einem Stripteaseclub. Es war altmodisch und spartanisch, aber sauber!

Cons:

Da ich an den heißesten Tagen des Jahres dort war, war es unter dem Dach ohne Klimaanlage sehr heiß.

2026-06-29 via Nuitee
K
Krupa extended_group pl
5
Pros:

Lokalizacja blisko głównych atrakcji. Przyjemna obsługa.

Cons:

Sporo kurzu, brak dokładnego wysprzątania pokoju. Okolica głośna z tego względu, że zaraz obok są zlokalizowane kluby ze striptizem.

2026-06-29 via Nuitee
L
Luca solo_traveller it
1
Cons:

Ho prenotato un soggiorno presso il Wellness Hotel Central dal 25 al 27 giugno, ma è stata un'esperienza assolutamente disastrosa. Definire questo posto "squallido" è fargli un complimento, e il personale si è dimostrato fin da subito totalmente disinteressato e poco disponibile verso i clienti.
La stanza che ci è stata assegnata era letteralmente fatiscente e vecchia, in uno stato di abbandono inaccettabile. C'erano buchi nel pavimento e nei mobili, per non parlare delle finestre che cadevano a pezzi.
Nonostante il gran caldo, in camera c'erano solamente due ventilatori. Il problema? Entrambi non funzionavano ed erano ricoperti da uno strato di polvere impressionante, segno evidente che non venivano mai puliti. Quando siamo andati in reception per chiedere un ventilatore funzionante, il personale ci ha liquidati dicendo che non ne avevano a disposizione e che ce ne avrebbero procurato uno il giorno seguente. Inutile dire che non si è visto nessuno e la promessa non è stata mantenuta.
Avevamo prenotato per due notti, ma la situazione era talmente invivibile che il secondo giorno siamo stati costretti a fare i bagagli, venire via e prenotare d'urgenza un altro albergo.
Abbiamo pagato a tutti gli effetti il prezzo di un hotel, ma di un hotel non si tratta affatto. È di gran lunga peggio di un ostello scadente. Risparmiate i vostri soldi e andate altrove!

2026-06-28 via Nuitee
P
Petr solo_traveller cz
8
2026-06-26 via Nuitee
V
Vladimír solo_traveller cz
8
Pros:

Ideální poloha ubytování.

Cons:

Neobdržel jsem doklad o úhradě, který potřebuji.

2026-06-26 via Nuitee
T
Tynne solo_traveller cz
1
Pros:

Soukromá sprcha

Cons:

Chování slečny recepční.
Partner mi chtěl pomoct odnést zavazadla na pokoj. Slečna arogantně a drze odvetvila, že pokoj je pouze pro 1 osobu. Což ovšem v podmínkách ubytování nebylo a opravdu by mě zajímalo, na čem toto tvrzení staví. Platba proběhla za HOTELOVÝ POKOJ, nikoliv za POČET OSOB.
Nějaký náznak slušného Chování? To už vůbec ne.
Když jsme se vraceli z procházky, Partner se ochotně nabídl, že mi v pokoji vyzvedne prášky na migrénu, která s každým pohybem zesilovala. V ten moment za ním vyběhla zmíněná slečna POUZE V RUČNÍKU a opět projevila své "dokonalé vychování "a perfektní znalost vulgarismu. Partnera ke slovu nepustila a sprostě ho za pomoci kolegů vyhodila. Dozadovali jsme se kontaktu na vedoucího, ten dát odmítla se slovy: Bude tu v pondělí, tak si přijďte!
Milá slečno, chování bylo opravdu odporné a v ten moment jste měla veliké štěstí, že já měla migrénu a mluvit s někým, kdo má IQ obdobné aktuálním venkovním teplotám.. Plně rozumím tomu, že jste partnerovi navrhla, aby si za "šéfem" přišel v pondělí, ale naše náplň práce opravdu není o kyselých neochotnych reakci na klienta, sledování sociálních sítí, nebo si vyřizovat soukromé hovory a nechat klienta čekat, nez se vypovidate. Proto doufám, že se mi Váš nadřízený ozve. Myslím si,že si budeme mít co říct. A opravdu jsem dost zvědavá, jaký názor má na toto vaše chování on.

2026-06-26 via Nuitee
P
Paul extended_group gb
10
2026-06-25 via Nuitee
B
Bridgette solo_traveller au
3
2026-06-25 via Nuitee
B
Břetislav solo_traveller cz
10
2026-06-24 via Nuitee
T
Tomáš family_with_children cz
10
2026-06-24 via Nuitee
P
Pavel solo_traveller cz
5
2026-06-23 via Nuitee