Chimneys Nuwara Eliya

Hotels
8.3 (142 reviews)
No: 17, Bloomfield Road, NuwaraEliya , Nuwara Eliya , lk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful property and gardens
Cons:
Some noise disturbances
Location requires transport

Categories

Cleanliness
7.88
The rooms are spacious and very comfortable, but some issues were noted regarding noise and darkness in certain rooms.
Service
9.35
Staff were incredibly friendly, attentive, and provided exceptional service throughout the stay.
Location
7.39
The location is a bit outside of the town, requiring transportation to get around.
Room Quality
8.84
Rooms are large, comfortable, and well-kept, contributing positively to the overall stay.
Amenities
8.37
Beautiful gardens and cozy ambiance provide a pleasant atmosphere for guests.
Value for Money
7.83
While some items on the menu were perceived as overpriced, the general experience was well-received.
Food and Beverage
8.38
Food was delicious with a variety of options, especially the curries and freshly prepared breakfast items.
Overall Experience
8.35
Guests enjoyed the unique charm, beautiful surroundings, and warm hospitality, making it a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:47

Property Description

Luxurious Accommodation
Chimneys Nuwara Eliya, a 5-star hotel nestled in Nuwara Eliya, offers elegant guest rooms with modern amenities including a flat-screen TV, safety deposit box, and luxurious bathrooms.

Culinary Delights
Indulge in a gastronomic experience at our on-site restaurant, serving a delectable array of American, Indian, and Seafood cuisine. Special vegetarian and vegan options are also available to cater to all dietary preferences.

Recreational Activities
Explore the picturesque surroundings with a leisurely bike ride or opt for car hire to visit nearby attractions like the Hakgala Botanical Garden, just 8.8 km away.

Book your stay at Chimneys Nuwara Eliya now and experience luxury amidst nature!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 142 reviews
Cleanliness: 7.88
Service: 9.35
Location: 7.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
F
Fiona • family_with_children • gb
8
2026-07-19 • via Nuitee
S
Sujeeva • extended_group • au
9
Pros:

Friendly personal service
Great food

2026-07-12 • via Nuitee
C
Ceri • solo_traveller • gb
10
Pros:

Staff were very welcoming and attentive.

Cons:

Nothing

2026-07-11 • via Nuitee
O
Omprakash • solo_traveller • in
9
Fantastic place to stay but quite expensive
Pros:

Location

Cons:

Expensive

2026-07-09 • via Nuitee
N
Nijavalli • family_with_children • in
4
Hotel building and rooms nice. But not worth $200/day. The Manger spoiled our stay and happiness.
Pros:

Odd colonial building, Staff who served food are nice, not the manager

Cons:

The Manager is very rude to the guests. Even feeding a 4 year old baby in the room is banned. All hotels around the world permit In-Room dining. Manager banned even a child eating. Manager has negative view of certain nationalities. Insted enjoying the beauty of the town and Tea gardens we were bsy getting upset with the Manager. We have seen other guests complaining about the Manager. The Owner of the property doesnot seem to notice.

2026-07-01 • via Nuitee
C
Ceri • solo_traveller • gb
10
Friendly boutique hotel
Pros:

We really enjoyed our stay at Chimneys. All of the staff are really friendly and helpful. Gavin goes out of his way to make your stay as memorable as possible and was happy to make any bookings for us. Would highly recommend.

Cons:

Unfortunately they didn't have any decaf coffee, despite trying to obtain some for me, but I think this problem is all over Sri Lanka. Perhaps as well that I always travel with a small amount for such situations.

2026-06-15 • via Nuitee
W
Wan Shan Ada • couple • ca
10
Pros:

Friendly staff and manager. Beautiful grounds and the decors are very thoughtful. They have a restaurant on site but we did not have dinner there. Breakfast was made to order and amazing.

2026-05-15 • via Nuitee
C
Chantal • solo_traveller • au
6
2026-04-17 • via Nuitee
D
Dana • couple • sk
10
Pros:

Je to veľmi krasný hotel s kolonialnym nádychom, salóniky zariadene dobovým nabytkom , vo vázach čerstvé kvety, na stenách miestne fotografie z minulosti. Je to tiché miesto blízko mesta. Peronál je milí a ústretoví.

2026-04-15 • via Nuitee
L
Laura • couple • gb
6
Lovely stay! Best for if you have a tuk tuk or transport
Pros:

Pretty property and lovely owner/ staff - can’t fault them.

Cons:

The area didn’t feel safe - the walk out of the property to any main attractions isn’t great. There are also tones of stray dogs just outside the gate so walking at night wasn’t ideal. It wasn’t well located if you are intending to be by foot. We ended up using the tuk tuk driver from the hotel (who was fab! And took us down to town for dinner etc!) which worked well but we were gutted we couldn’t explore more by foot as we only had one night.

2026-04-14 • via Nuitee
N
Nick • solo_traveller • gb
1
The manager ruined our experience
Pros:

Our experience was overtaken by the poor & rude welcome we received from the manager.

Cons:

The manager Gavin was awful, rude & condescending.

2026-03-20 • via Nuitee
N
Nataliia • couple • ru
10
Pros:

В этом отеле безупречно абсолютно всё, начиная от дизайна и заканчивая печеньем к кофе 🫶

2026-03-02 • via Nuitee
T
Tatiana • extended_group • de
9
2026-03-01 • via Nuitee
T
Tatiana • extended_group • de
9
Pros:

The hotel is nicely designed. Very stylish!

Cons:

I would rate 10 of 10 if there was an European buffet breakfast. The breakfast was totally awful, coffee was too bad! It is not acceptable for a 5-star hotel.

2026-03-01 • via Nuitee
E
Efraim • couple • il
10
מלון בסגנון בריטי על כל היבטיו
Pros:

ארוחת בוקר מצויינת

Cons:

מיקום מבודד במעט

2026-02-13 • via Nuitee
M
Marlon • couple • ae
7
Average Stay
Cons:

the hot water is a major issue as in this part of sri lanka hot water is a must as its cold and the Hot water did not work for us even after we told the team.

2026-02-10 • via Nuitee
R
Roman • couple • ua
9
Pros:

Everything was perfect, even better then on photos and food is really nice🙏🏼 If stay in Nuwara Eliya - then only there

2026-01-29 • via Nuitee
S
Sabine • couple • de
9
2026-01-28 • via Nuitee
R
Rockshi • extended_group • bg
10
2026-01-24 • via Nuitee
M
Maria Vittoria • family_with_children • id
10
Splendido soggiorno a Nuwara Eliya - per farsi coccolare!
Pros:

Struttura incantevole, con giardino all’inglese curatissimo. Si respira una pace e una tranquillità da sogno. Il personale è estremamente disponibile e gentile. La camera era molto spaziosa e luminosa, pulitissima, con una bella finestra con sdraio che dava sul giardino interno, perfetta per leggere. Servizio di colazione e cena squisiti (grazie allo Chef Don Francis!). Raccomandatissimo!

Cons:

Nulla, tutto perfetto.

2026-01-21 • via Nuitee