Chimneys Nuwara Eliya

Hotels
8.3 (134 reviews)
No: 17, Bloomfield Road, NuwaraEliya , Nuwara Eliya , lk

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful property and gardens
Cons:
Some noise disturbances
Location requires transport

Categories

Cleanliness
7.88
The rooms are spacious and very comfortable, but some issues were noted regarding noise and darkness in certain rooms.
Service
9.35
Staff were incredibly friendly, attentive, and provided exceptional service throughout the stay.
Location
7.39
The location is a bit outside of the town, requiring transportation to get around.
Room Quality
8.84
Rooms are large, comfortable, and well-kept, contributing positively to the overall stay.
Amenities
8.37
Beautiful gardens and cozy ambiance provide a pleasant atmosphere for guests.
Value for Money
7.83
While some items on the menu were perceived as overpriced, the general experience was well-received.
Food and Beverage
8.38
Food was delicious with a variety of options, especially the curries and freshly prepared breakfast items.
Overall Experience
8.35
Guests enjoyed the unique charm, beautiful surroundings, and warm hospitality, making it a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:47

Property Description

Luxurious Accommodation
Chimneys Nuwara Eliya, a 5-star hotel nestled in Nuwara Eliya, offers elegant guest rooms with modern amenities including a flat-screen TV, safety deposit box, and luxurious bathrooms.

Culinary Delights
Indulge in a gastronomic experience at our on-site restaurant, serving a delectable array of American, Indian, and Seafood cuisine. Special vegetarian and vegan options are also available to cater to all dietary preferences.

Recreational Activities
Explore the picturesque surroundings with a leisurely bike ride or opt for car hire to visit nearby attractions like the Hakgala Botanical Garden, just 8.8 km away.

Book your stay at Chimneys Nuwara Eliya now and experience luxury amidst nature!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 134 reviews
Cleanliness: 7.88
Service: 9.35
Location: 7.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
N
Nick • solo_traveller • gb
1
The manager ruined our experience
Pros:

Our experience was overtaken by the poor & rude welcome we received from the manager.

Cons:

The manager Gavin was awful, rude & condescending.

2026-03-20 • via Nuitee
N
Nataliia • couple • ru
10
Pros:

В этом отеле безупречно абсолютно всё, начиная от дизайна и заканчивая печеньем к кофе 🫶

2026-03-02 • via Nuitee
T
Tatiana • extended_group • de
9
2026-03-01 • via Nuitee
T
Tatiana • extended_group • de
9
Pros:

The hotel is nicely designed. Very stylish!

Cons:

I would rate 10 of 10 if there was an European buffet breakfast. The breakfast was totally awful, coffee was too bad! It is not acceptable for a 5-star hotel.

2026-03-01 • via Nuitee
E
Efraim • couple • il
10
מלון בסגנון בריטי על כל היבטיו
Pros:

ארוחת בוקר מצויינת

Cons:

מיקום מבודד במעט

2026-02-13 • via Nuitee
M
Marlon • couple • ae
7
Average Stay
Cons:

the hot water is a major issue as in this part of sri lanka hot water is a must as its cold and the Hot water did not work for us even after we told the team.

2026-02-10 • via Nuitee
R
Roman • couple • ua
9
Pros:

Everything was perfect, even better then on photos and food is really nice🙏🏼 If stay in Nuwara Eliya - then only there

2026-01-29 • via Nuitee
S
Sabine • couple • de
9
2026-01-28 • via Nuitee
R
Rockshi • extended_group • bg
10
2026-01-24 • via Nuitee
M
Maria Vittoria • family_with_children • id
10
Splendido soggiorno a Nuwara Eliya - per farsi coccolare!
Pros:

Struttura incantevole, con giardino all’inglese curatissimo. Si respira una pace e una tranquillità da sogno. Il personale è estremamente disponibile e gentile. La camera era molto spaziosa e luminosa, pulitissima, con una bella finestra con sdraio che dava sul giardino interno, perfetta per leggere. Servizio di colazione e cena squisiti (grazie allo Chef Don Francis!). Raccomandatissimo!

Cons:

Nulla, tutto perfetto.

2026-01-21 • via Nuitee
Y
Yuki • couple • th
9
とても良かったです！また泊まりたいです。
Pros:

20時頃のチェックインで遅くなってしまいましたが、食事を作っていただきました。ありがたかったです。どのお料理も美味しかったです。
また温かく迎えていただき、心のこもった対応をしていただきました。連泊したかったです！

Cons:

バスタブがあるといいなぁと思いました。
シャワールームの排水があまり良くなかったです。

2026-01-09 • via Nuitee
M
Melanie • couple • de
8
Gut
Pros:

Schöne Unterkunft, bequeme Betten, leckeres Begrüßungsgetränk mit Kuchen

Cons:

Frühstück war eher schlicht

2026-01-06 • via Nuitee
I
Iurii • couple • ru
9
Very good hotel with amazing area and attentive staff
Pros:

Our staying was amazing, the room was clean, breakfast was rich and tasty, service was excellent, it was nice to walk inside the area

Cons:

I prefer more options for the dinner’s menu, but it wasn’t a problem

2026-01-04 • via Nuitee
A
Anton • family_with_children • lk
10
2026-01-04 • via Nuitee
A
Amandep • family_with_children • gb
3
Not value for money in our opinion. Due to the above issues. We kept being told fiffeee te be things.
Pros:

Building looks lovely from the outside.

Cons:

No atmosphere in the hotel, the corridors all echo.
You have no privacy in the bathroom. Wooden blinds in the bathroom that are open & can not be closed. We had to put face towels in the gaps for privacy.
Our bathroom also had an issue with the drains so the smell was terrible.

2026-01-03 • via Nuitee
M
MICHAIL • couple • gr
8
Nice boutique hotel, I wish I had stayed longer.
Pros:

Nice building , nice surrounding nice breakfast.

Cons:

Nothing much negative to mention.

2026-01-02 • via Nuitee
A
Alix • solo_traveller • fr
8
2026-01-02 • via Nuitee
S
Sophia Made Leonard • family_with_children • id
10
Nice big rooms in lovely grounds
Pros:

Nice location- Beautiful grounds - friendly staff

2026-01-01 • via Nuitee
A
alessia • couple • it
10
Pros:

Ottima posizione, bellissima struttura molto pulita e con camere spaziose. Personale gentilissimo!!!
Il ristorante è ottimo, con tantissima varietà di proposte sia per cena che per colazione.

Cons:

Mi è piaciuto tutto

2025-12-29 • via Nuitee
N
Nathan • couple • gb
10
Pros:

Lovely small hotel with excellent staff and a really good breakfast buffet. Spent Christmas here and they made it so special.

2025-12-29 • via Nuitee