Elounda Bay Palace, a Member of the Leading Hotels of the World

Hotels
•
The Leading Hotels of the World
8.8 (275 reviews)
Main Street , Elounda , gr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good amenities for children
Cons:
Cleanliness issues
Food quality not matching 5-star standards

Categories

Cleanliness
8.19
Several reviews mentioned issues with cleanliness, including mildew smell and dated rooms.
Service
9.66
Generally positive remarks about staff being friendly and accommodating throughout the reviews.
Location
9.7
Multiple reviews highlighted the fantastic location with beautiful views and proximity to the beach.
Room Quality
8.15
Experiences varied, with some upgrades mentioned but also complaints about noise and dated interiors.
Amenities
8.68
Amenities such as beach toys for children and sports facilities were appreciated.
Value for Money
8.64
Some reviewers indicated that the experience did not meet expectations for a luxury hotel.
Food and Beverage
8.19
Mixed reviews on food quality, with some feeling it was below expectations for a 5-star hotel.
Overall Experience
9.16
Overall positive sentiments, though some expectations were not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:13

Property Description

Luxurious Accommodations
Experience the epitome of luxury at the Elounda Bay Palace Hotel with its spacious and elegantly designed guestrooms, some featuring private terraces and pool access.

Fine Dining with a View
Indulge in exquisite culinary delights at the hotel's restaurants, offering a range of seafood specialties and Greek-international fusion cuisine, all while enjoying breathtaking views of Mirabello Bay.

Relaxation and Recreation
Unwind and rejuvenate with a variety of beauty treatments and wellness facilities including a fitness center, tennis court, and both indoor and outdoor swimming pools.

Experience the ultimate blend of luxury and relaxation at Elounda Bay Palace Hotel. Book now to secure your unforgettable stay!

Important information:

Kindly note that the dress code required in the hotel’s restaurants during the evenings is smart casual, with long trousers for gentlemen.

Please note the half-board rates include an American Breakfast and a dinner buffet served in the hotel’s main restaurant “Aretoussa” (excluding beverages). Alternatively, a nontransferable dinner credit voucher will be granted per day, to be used in all the resort's a la carte restaurants (excluding beverages).

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.

Dogs up to 5 kg are welcome only in bungalows and are not allowed in public areas, such us Restaurants, Beach area, Pools.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Spa/wellness center is closed from 2026-04-30 until 2025-11-01
Bar is closed from 2026-04-30 until 2025-11-01
Sauna is closed from 2026-04-30 until 2025-11-01
Fitness center is closed from 2026-04-30 until 2025-11-01
Hot tub/jacuzzi is closed from 2026-04-30 until 2025-11-01

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 275 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
B
Barbara • couple • ch
9
Wir kommen wieder!!!
Pros:

Lage ist wunderschön, das Personal ist freundlich und Kompetent! Unser Zimmer war perfekt mit Blick aufs Meer! Die beiden Spezialrestaurants sind ausgezeichnet.

Cons:

Habe ich mich vor Ort geäussert! Die griechischen Zimmermädchen waren sehr nett und fleissig! Die Reception ist vorbildlich!

2026-01-19 • via Nuitee
G
Golan • couple • il
10
Pros:

מלון שקט ממצויין צוות נהדר שידרגו אותנו בחדר היה זמינות של סידור חדרים מתי שרוצים

Cons:

החדר מצויין רק הברז מקלחת היה מיושן אפשר לסדר את זה סהכ היה הכל מעולה

2026-01-19 • via Nuitee
A
Alla • family_with_children • at
10
Pros:

Супер дружелюбный персонал. Отличный сервис(хорошая работа менеджмента😊)
Море супер чистое,проблем с лежаками нет.
Обязательно вернемся. Ну очень все понравилось!

2026-01-19 • via Nuitee
C
Christian • family_with_children • de
10
2025-11-07 • via Nuitee
T
Terry • couple • gb
10
A wonderful, relaxing stay here to celebrate our wedding anniversary.
Pros:

Fantastic location with beautiful views. Great choice of restaurants and the staff were very friendly and accommodating. Our room was upgraded and it was very comfortable with everything we needed.

Cons:

Everything was superb.

2025-11-06 • via Nuitee
S
Simona • family_with_children • ch
10
Pros:

Es ist ein wunderschönes Hotel mit einer super Aussicht, das Personal ist sehr freundlich und hilfsbereit.

Cons:

Das Esse hätte besser sein können für ein 5 Sterne Hotel.

2025-11-06 • via Nuitee
M
Mohamed • family_with_children • eg
10
2025-10-28 • via Nuitee
L
Linda • couple • us
10
Felt don’t like the authentic Greece
Pros:

It was a beautiful place very large. It had a homey feeling from the 1970s. I love that we could walk into the sea with a sandy bottom and it was lovely to swim.

Cons:

I love the property. The village near it was so so but I could’ve used a few more days there. It was very relaxing.

2025-10-25 • via Nuitee
P
PANAGIOTIS • family_with_children • ch
9
2025-10-24 • via Nuitee
A
Alberto • family_with_children • gb
10
Amazing mid-Oct getaway!
Pros:

Perfect small beach for children to go snorkeling and crystal clear water.
Beach toys available for kids and amazing sports facilities (basketball, football, beach volley, tennis...
Food was very good with lots of options

2025-10-23 • via Nuitee
B
Brian • solo_traveller • us
3
hard to believe this hotel is part of the Leading Hotels of the World
Cons:

2 Stars – Disappointing Stay at Elounda Bay Palace

My reservation was for a room in the main building, but upon arrival, I was placed in another one entirely. The so-called “soundproof” room let in every noise from the elevator and screaming children in the hallway. The promised ocean view turned out to be of the pool and a palm tree.

The room reeked of heavy perfume sticks trying to cover up a clear mildew smell coming from the bathroom, where the shower also leaked water across the floor. The entire resort feels dated—both the rooms and the common areas have definitely seen better days. The buffet breakfast was subpar and felt more like a midrange hotel than a luxury resort.

To their credit, the staff was kind and arranged for me to move to their sister property after one night, which was somewhat better. Still, it’s hard to believe this hotel is part of the Leading Hotels of the World.

2025-10-23 • via Nuitee
L
Laurent • family_with_children • ch
7
2025-10-17 • via Nuitee
L
Laurence • couple • il
10
Merveilleux séjour. Agréable et reposant. Tout y est (sauf la gastronomie). Le restaurant Thalassa
Pros:

Magnifique hôtel, jardins luxuriants, belles plages et piscine. Un havre de paix. Très luxueux. Très bien géré.

Cons:

Le restaurant n'est pas à la hauteur. Beaucoup de choix mais produit et cuisine basique. A améliorer.

2025-10-17 • via Nuitee
K
katja • couple • de
7
Ok, aber nicht der erwartete Standard
Pros:

Tolle Lage direkt am Strand

Cons:

In die Jahre gekommen
Sehr teure Preise für Essen und Trinken

2025-10-15 • via Nuitee
L
Luboš • family_with_children • cz
7
Pros:

lokalita, nové rekonstruovane bungalovy,

Cons:

jídelna ošklivá a nestíhají , původní pokoje vybydlené

2025-10-12 • via Nuitee
D
David • couple • gb
10
2025-10-07 • via Nuitee
C
Caroline • family_with_children • ch
10
Super séjour
Pros:

La gentillesse du personnel. Un grand merci à la Team Réservation pour sa rapidité de réponse et son aide. L’équipe de ménage: nous avions une dame très sympathique!

Cons:

S’il faut trouver un point négatif, je dirai que les restaurants ne sont pas une solution très adaptées pour les enfants de bas âge (bien que le personnel soit au soins), un système buffet par ex serait plus adapté sur un site.

2025-10-04 • via Nuitee
C
Christina • couple • gb
8
Enjoyed our stay but expected it to be of a much higher standard given rating and leading hotel membership
Pros:

The Location was excellent an easy walk onto the town . We were upgraded and the room was great . Staff were lovely .

Cons:

It was aged , it needs an upgrade in the main Hotel area . Stuck in the 80’s . We got half board . It was buffet am and pm . Breakfast was better than dinner . The food wasn’t good for a ‘leading hotel in the world ‘.
Misleading to say also it was 5 star . It ticked the rating boxes to qualify. But the property and food do not warrant it or the leading hotels in the world membership.

2025-10-01 • via Nuitee
A
Adeline • family_with_children • fr
9
Pros:

Le cadre
La nourriture est excellente
Les chambres sont magnifiques
L'accueil

Cons:

L'attente pour avoir une boisson le matin ainsi qu'au dîner. Plus de 40 min pour que l'on nous demande ce que l'on souhaite boire, ou alors il faut clairement se lever pour demander que l'on s'occupe de notre table alors que toutes les autres autour sont servies même en étant arrivées après.

2025-10-01 • via Nuitee
A
Alison • couple • au
10
Great accommodation with friendly and professional staff.
2025-09-20 • via Nuitee