Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful views
High-quality food
Cons:
Limited kids' entertainment
Minor room finish issues

Categories

Cleanliness
9.11
The hotel was kept really tidy and clean.
Service
9.58
Staff were all very polite and efficient, with special mentions of Georgia and Maria for their outstanding customer service.
Location
9.12
Fantastic views, able to see both sunrise and sunset, with a cozy and private location.
Room Quality
9.07
Rooms were comfortable, with a fantastic panoramic view and daily cleaning.
Amenities
8.6
Limited entertainment options for kids, but overall the amenities were satisfactory.
Value for Money
9.06
High-quality food and services justifying the price.
Food and Beverage
9.11
Food was variably well prepared with themed dinners offered, enhancing the dining experience.
Overall Experience
9.18
A superb holiday experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:29

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Panorama Hotel. Each room offers stunning sea or mountain views, air conditioning, and a private balcony for a truly indulgent stay.

Unparalleled Facilities
Indulge in relaxation at the hotel's spa or stay active at the fully equipped fitness center. Take a dip in the beautiful swimming pool or savor a cocktail at the pool bar-restaurant with breathtaking views of Chania bay and Thodorou Island.

Exquisite Dining
Satisfy your culinary desires at Symposium, where you can enjoy delicious breakfast and dinner while overlooking the charming town of Chania. For a more casual dining experience, head to the Almyra bar-restaurant for a meal by the pool.

Book your luxurious stay at Panorama Hotel now and discover the perfect blend of comfort and sophistication.

Important information:

Our Hotel has been recently renovated, so be the first to experience our re-imagined and revived main restaurant.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 204 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
K
Klaudia family_with_children pl
10
2026-08-07 via Nuitee
F
Filomena couple it
10
Pros:

6 giorni indimenticabili!
Siamo rimasti affascinati da tutto: la struttura è bellissima e immersa in un panorama da cartolina che non ci stancheremo mai di ricordare.
Abbiamo mangiato benissimo, colazione ricca e genuina e cene davvero ottime, preparate con grande attenzione.
Ma quello che porteremo nel cuore è l'accoglienza. Uno staff meraviglioso, sempre attento e pronto a farti sorridere.
Un grazie di cuore a Giorgia e Georg, due persone splendide che hanno reso il nostro soggiorno ancora più speciale.
Grazie di tutto, speriamo di rivederci presto!
Francesco e Valeria

2026-08-07 via Nuitee
C
Christine family_with_children fr
9
Très bon séjour
Pros:

Piscine
Panorama
Le petit déjeuner
Grande chambre
Grand lit
Bonne literie

2026-08-07 via Nuitee
M
MN007 couple rs
8
Stunning view from the hotel and pool area
Pros:

The most significant advantage of this hotel is its exceptional location - on a small hill, right next to the sea. A fantastic view from a height, almost 180 degrees, justifies the name of the hotel - Panorama.

Very kind and professional staff at the reception; many thanks to Mrs. Georgia, the manager.

The breakfast was relatively OK, but too many sweet or sweetened, quite unhealthy things... Even porridge was sweetened/sugary... Cheese pie was sweetened with sugar... This might be easily improved - just remove sugar... who wants sugar, may easily add honey ...

Cons:

The most significant drawback of this hotel is its poorly maintained beach. We reported this issue to the reception, and while there was some improvement, it was insufficient. For a five-star hotel, the state of the beach is UNACCEPTABLE; it could be excellent with minimal investment—essentially just clearing away debris, pieces of wood with nails, and the large amounts of dry branches and seaweed washed up by the sea. While it is clear that this is not a private hotel beach, it is equally clear that hotel guests use it, and that with minimal effort—primarily cleaning—it could be quite a good beach.

2026-08-06 via Nuitee
L
Leon solo_traveller il
10
2026-08-06 via Nuitee
N
Natali solo_traveller il
10
Pros:

מהרגע שהגענו הרגשנו שמקבלים אותנו מכל הלב. כל אנשי הצוות היו אדיבים, מחייכים ותמיד שמחו לעזור, וכל בקשה שלנו נענתה במהירות ובחיוך.
המלון עצמו מטופח מאוד, החדרים נקיים ומרווחים, ישנו בדירות החדשות והיה מושלם. בריכת האינפיניטי עם הנוף למפרץ היא ללא ספק אחד המקומות היפים ביותר לשבת בהם בשקיעה.
לאורך כל השהות פינקו אותנו בהפתעות קטנות שגרמו לנו להרגיש מיוחדות והראו כמה חשוב להם שהאורחים ייהנו באמת מהחופשה.
גם המיקום מצוין יש תחנת אוטובוס ממש ליד המלון, וממנה אפשר להגיע בקלות לעיר העתיקה ולנמל של חאניה., לבאלוס, לוטרו.
אבל יותר מכל, מה שניקח איתנו הוא היחס האנושי. בתקופה שבה לא תמיד קל לטייל כישראלים, הרגשנו רצויים, בטוחים ומתקבלים באהבה. זה לא דבר שמובן מאליו, ואנחנו מעריכים את זה מאוד.
תודה גדולה לכל צוות Leptos Panorama על אירוח יוצא דופן. אין ספק שאם נחזור לכרתים נחזור גם אליכם.

2026-08-06 via Nuitee
L
liron solo_traveller il
10
kapara mom and the crew
Pros:

To our dear hotel mom, Georgia ❤️

There are simply not enough words to express our gratitude for the unforgettable stay we had at Leptos Panorama Hotel
Thank you to the entire team, especially Georgi and Costa at reception and, above all, Georgia, our incredible Guest Relations Manager. She truly became our hotel mom, caring for us with endless warmth and attention throughout our stay.
As Israelis and Jews, feeling so safe, welcome, and genuinely cared for meant the world to us. Being greeted with big smiles immediately made us feel at home.
Before we even arrived, the hotel had already planned to upgrade us from a standard room to a stunning, spacious big suite with a bedroom, living room, kitchen,
bathroom, and two balconies, one with breathtaking sea and sunset views
Georgia seemed to read our minds, always knowing exactly what we needed. Her kindness was extraordinary, and the surprises never stopped: baklava and a complimentary bottle of vodka on arrival, a free dinner despite our bed & breakfast booking, lunch boxes for the excellent boat trip we booked through the hotel, a bottle of white wine with fresh fruit the next day, and a farewell gift bag with local olive oil, natural soap, and herbal tea.
Every day, Georgia and the reception team checked on us, shared wonderful recommendations
The hotel is beautiful, the infinity pool and views are spectacular, the food is varied and delicious, and Bus 21 takes you directly to Chania's Old Town, the market, and the Venetian Harbor in about 20 minutes
We wholeheartedly recommend !
Thank you so much Georgia and the entire hotel team. We will treasure these memories forever and can't wait to return. ❤️

2026-08-02 via Nuitee
E
Elias family_with_children gb
7
Staff services are fantastic, they made us feel very welcome.
Pros:

very good

Cons:

ROOMS DESPARITELY REQUIRE MODERNISATION. The AC did not work well and the rooms are very old and can smell dampness. Shame as the Ground floor amenities are excellent including the bar, dining and lounge and pool, etc.

2026-07-24 via Nuitee
H
Herve family_with_children ch
10
Endroit exceptionnel avec vue imprenable
Pros:

Tout était parfait, agréable et excellent. Je recommande fortement cet hôtel avec sa partie Blue Panorama

Cons:

Rien à signaler

2026-07-24 via Nuitee
Z
Zhiar family_with_children no
10
Et nydelig hotell på alle måter!
Pros:

Hotellet ligger i et rolig område, noe vi likte svært godt. Hotellet er rent, rommet vårt hadde en nydelig utsikt over havet, og buffeten inneholdt en rik variasjon av nydelig mat. Vi hadde faktisk ikke behov for å spise utenfor hotellet én eneste gang! :) Men det vi likte aller best ved Leptos Panorama Hotel var hvor velkomne personalet fikk oss til å føle oss! Alle som jobber her er varme og ønsker genuint å yte god service. Vi følte oss virkelig som hjemme!

Cons:

Vi mislikte ingenting ved dette hotellet!

2026-07-22 via Nuitee
H
Hanna couple fi
10
Täydellinen loma
Pros:

Erittäin siisti ja ystävällinen henkilökunta. Erityisesti vastaanotossa super ihana Georgia jäi mieleen! ❤️Ihana runsas ja monipuolinen aamupala. Erinomainen sijainti, Haniaan menevän bussin päätepysäkki hotellin vieressä. #makeupforever

Cons:

-

2026-07-22 via Nuitee
S
Samer solo_traveller il
10
Pros:

everything was perfect

Cons:

very comfortable and best viewing point

2026-07-21 via Nuitee
G
George extended_group gr
10
Glorious
Pros:

Excellent location if you want some peace and quiet without feeling isolated. It's far enough from the busy tourist areas to enjoy a relaxing stay, but close enough to easily visit the beaches during the day and head into the city for restaurants, bars, and nightlife in the evening.

Cons:

I find it hard to find something negative.

2026-07-20 via Nuitee
J
Jan Hospes couple cz
10
Vse bylo perfektni
Pros:

Lokalita byla nadherna. Pani Georgia z recepce byla uzasna, velice ochotna a napomocna ve vsech aspektech. Zasluhuje si
od nas velke podekovani. Jeji profesionalni a pratelsky pristup nam pobyt v hotelu zprijemnil.

Cons:

Na hotelu nebylo nic co bychom chteli vytknout.

2026-07-20 via Nuitee
A
alexica00 solo_traveller fr
10
Pros:

We had a wonderful stay at Leptos Panorama Hotel and would gladly recommend it to anyone visiting the Chania area.

The highlight of our stay was the customer service. Georgia and the entire team were outstanding throughout our holiday. Everyone was friendly, approachable, professional, and genuinely happy to help. What impressed us most was their attention to detail—they consistently made sure everything was taken care of and always greeted us with a smile. The level of service truly felt like five-star hospitality.

The hotel enjoys a beautiful location with panoramic sea views, and the sunsets from the terrace are spectacular. It was the perfect place to relax at the end of each day.

The food was another strong point. There was a wide variety of dishes at every meal, including plenty of fresh and healthy options, traditional Greek cuisine, and international choices. The quality and selection meant there was always something to enjoy.

The hotel is also very convenient. There is plenty of parking, which makes exploring western Crete by car very easy. A small private beach is just a 5-minute walk away, and other beaches, shops, cafés, restaurants, and supermarkets are also within walking distance.

Overall, Leptos Panorama Hotel combines excellent service, beautiful views, good food, and a convenient location. Our thanks go to Georgia and the entire staff for their professionalism, kindness, and attention to detail. They made our stay especially enjoyable, and we would be happy to return.

Anca and Alex

Cons:

Some of the amnesties could be improved but everything is really OK.

2026-07-20 via Nuitee
S
Saleem family_with_children nl
9
Uitstekend
Pros:

Ontvangst door Georgia bij de receptie

Cons:

Eten , koffie, en dat all inclusief niet helemaal is

2026-07-18 via Nuitee
H
Hanna family_with_children es
10
Tranquila,cómoda, fuimos mimados numa estancia 5 estrellas
Pros:

Nos gustó absolutamente todo. La habitación amplia, limpia, tranquila. El desayuno increíble, para todos los gustos, los camareros amables. La piscina muy limpia. La manager Georgia fue súper atenta desde el minuto uno. Una mujer simpática, detallista y muy muy amable. La Shara"s Lady quedó fascinada en todos los aspectos. Y cerca de la playa

2026-07-18 via Nuitee
C
Camille family_with_children fr
10
Séjour exceptionnel, le cadre est magnifique et le personnel très gentil. Mention spéciale pour Georgia très accueillant
2026-07-18 via Nuitee
V
Vitalii Artiukh couple ua
10
An outstanding hotel with exceptional staff, excellent service, and genuine hospitality.
Pros:

Everything about our stay was excellent. The staff truly made the experience exceptional. Every team member was friendly, welcoming, and genuinely cared about making sure we had a great stay. The level of service, attention to detail, and hospitality exceeded our expectations. We especially appreciated the personal approach from the staff - they made us feel valued and at home. We would definitely recommend this hotel to anyone looking for outstanding service and a relaxing stay.

Cons:

Honestly, nothing. Everything was well organized and exceeded our expectations.

2026-07-16 via Nuitee
A
Anne family_with_children fr
10
Un séjour ressourçant dans un cadre splendide
Pros:

C’est la seconde fois que nous séjournons à l’hôtel Leptos Panorama et nous y retournerons à coup sûr ! L’emplacement proche de La Canée est idéal et le site de l’hôtel surplombant la mer est splendide. Les couchers de soleil sur l’île de Thodorou sont inoubliables ! Tout est pensé pour que notre séjour soit parfait. Les choix du restaurant évoluent tous les jours, et les produits sont de grande qualité. Toute l’équipe du Leptos est extraordinaire de gentillesse et d’attention... On y va pour découvrir la Crête et on y fait de très belles rencontres ! Un très grand merci spécial à Georgia, à Lambros, à Betty et à Igor. Enfin on trouve au Leptos des bonnes vibrations…À l’année prochaine !!

Cons:

Nous avons absolument tout aimé.

2026-07-16 via Nuitee