Casa San Juan

Hotels
7.2 (891 reviews)
Calle San Juan Barrio Getsemaní Casa # 25-106 , Cartagena de Indias , co

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Children allowed

Facilities

Air conditioning
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Pest problems
Poor cleanliness
Unresponsive service

Categories

Cleanliness
4.68
Guests reported severe cleanliness issues, including dirty sinks and infested mattresses.
Service
7.65
Comments indicate that service was responsive to payments but not to guest needs.
Location
10
Multiple reviews noted the location as a positive aspect, being central and convenient.
Room Quality
5.64
Several reviews mentioned small rooms and issues with amenities like showers.
Amenities
6.67
Amenities were lacking, with specific complaints about the absence of essential facilities.
Value for Money
7.63
Guests felt the price was too high given the quality and comfort issues.
Food and Beverage
8.68
Not explicitly mentioned in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
6.67
Overall experience was negative for many guests, with severe complaints and health hazards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:17

Property Description

Convenient Location
Located just a stone's throw away from Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle, Casa San Juan offers the perfect base for exploring Cartagena de Indias.

Comfortable Accommodation
Experience a comfortable stay in our air-conditioned guest rooms with private bathrooms, free WiFi, and cozy bed linens and towels provided. Guests can also enjoy the convenience of a shared kitchen and a private entrance during their stay.

Explore with Ease
With sightseeing tours available nearby, including must-visit attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum, you can make the most of your visit to Cartagena without any hassle.

Book your stay at Casa San Juan now and make your Cartagena experience unforgettable!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 891 reviews
Cleanliness: 4.68
Service: 7.65
Location: 10
Room Quality: 5.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 6.67
J
Jhor Kevin • couple • co
10
2026-04-11 • via Nuitee
A
Altez Romani • couple • pe
10
Pros:

Muy céntrico, cerca a las principales atracciones de Getsemaní, seguro, limpio tenía lo justo y necesario. Cualquier inquietud que tenía, me respondían de inmediato, Jenny quien está encargada de la limpieza súper linda! Todo perfecto

Cons:

Todo me gustó!

2026-04-11 • via Nuitee
A
Alejandra • couple • ar
5
Decepcionada
Pros:

La ubicación del lugar es excelente y eso hace “valorable” el alquiler. La chica que te recibe súper amable y buena atención.

Cons:

Las habitaciones son chicas y en mal estado (no corresponde a lo que se ve en foto). La cocina de uso en común poca limpieza, desorden y presencia de elementos que no corresponden al lugar.

2026-04-09 • via Nuitee
F
François • solo_traveller • ca
10
2026-04-09 • via Nuitee
B
Brigitte • couple • co
8
2026-04-08 • via Nuitee
L
Luz Mery • couple • co
10
Pros:

Es un lugar agradable, de fácil acceso, la ubicación es perfecta 👌

2026-04-08 • via Nuitee
V
Vanessa • couple • co
10
2026-04-06 • via Nuitee
C
Celeste Abigail • couple • pe
10
Lugar acogedor
Pros:

Estaba cerca a todo

Cons:

Fue perfecto

2026-04-06 • via Nuitee
D
Daniel • couple • co
8
2026-04-05 • via Nuitee
T
TATIANA • solo_traveller • co
9
2026-04-04 • via Nuitee
B
brayan • couple • pe
10
Todo bien
Pros:

Si

2026-03-31 • via Nuitee
S
Stefany Pineda • couple • sv
9
Sí lo recomiendo
Pros:

La ubicación porque fue muy cerca de todo y fácil de encontrar. El host fue muy amable y era limpio todo. Lo recomiendo totalmente pero si cambian lo del aire y el colchón seria aún mejor

Cons:

La cama era totalmente dura, parecia que dormiamos en el suelo y el control del aire fallaba para apagarlo también el aire no enfriaba mucho

2026-03-31 • via Nuitee
L
Lisseth chino • couple • pe
9
Pros:

La ubicación me quedaba cerca a varios lugares turisticos

2026-03-27 • via Nuitee
D
David Andrés • couple • co
1
Pros:

Nada

Cons:

El lugar tiene mal aseo y adicional. Encontramos latas de cerveza y dulces. Se evidencia que las sabanas no las habían cambiado.

2026-03-24 • via Nuitee
C
CAUCHOIS • solo_traveller • fr
10
2026-03-23 • via Nuitee
G
Giovanna Schenkel Fornari • couple • br
8
2026-03-22 • via Nuitee
Y
Yessica • family_with_children • co
10
2026-03-22 • via Nuitee
T
tadg • couple • gb
8
2026-03-19 • via Nuitee
V
Varin • solo_traveller • fr
7
2026-03-18 • via Nuitee
G
Guzman • couple • co
6
2026-03-17 • via Nuitee