Habitación, Jacuzzi Rooftop, Gran Wi-Fi

Hotels
7.3 (15 reviews)
20 De La Palmera , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Hot tub/Jacuzzi
Car hire
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Nice upgrade to a better room
Rooftop pool
Cons:
Unclean shared kitchen
Pest issues in the property

Categories

Cleanliness
4.13
The cleanliness of the kitchen, bathroom, and room was found to be unacceptable with reports of dirt, pests, and unsanitary conditions.
Service
9.1
Overall service was satisfactory with a nice upgrade offered by the owner, despite the issues encountered.
Location
9.14
The location was convenient for a tourist visit, but the shared kitchen situation impacted the experience.
Room Quality
6.09
Room quality was lacking due to poor maintenance and cleanliness issues highlighted in the review.
Amenities
8.12
Amenities like the rooftop pool were appreciated, though the shared facilities were a downside.
Value for Money
7.08
Given the condition of the apartment and shared amenities, the value for money is considered low.
Food and Beverage
7.13
Having a shared kitchen that was in poor condition affected the overall satisfaction with food and beverage.
Overall Experience
7.6
The overall experience was negatively impacted by cleanliness and shared facilities, despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:08

Property Description

Luxurious Accommodation in Cancún
Located just 3.5 km from Beto Avila Stadium, Habitación, Jacuzzi Rooftop, Gran Wi-Fi offers a luxurious stay in the heart of Cancún. Rooftop Jacuzzi and Garden
Enjoy access to a rooftop jacuzzi, garden, and hot tub, perfect for relaxation after a day of exploring. Modern Amenities
With a shared kitchen, dining area, and full-day security, guests can experience convenience and comfort during their stay. Convenient Location
Explore nearby attractions like Cancun Government Palace and easily access the airport with the paid shuttle service. Book now for an unforgettable stay in Cancún at Habitación, Jacuzzi Rooftop, Gran Wi-Fi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 15 reviews
Cleanliness: 4.13
Service: 9.1
Location: 9.14
Room Quality: 6.09
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 7.13
Overall Experience: 7.6
A
alex solo_traveller fr
10
2025-11-14 via Nuitee
J
Julien couple fr
1
A fuir pour un voyage touristique
Pros:

Emplacement, piscine sur le toit et chambre climatisé qui n'était pas prévu à la base dans la location, donc nous avons été gentillement surclassé par le propriétaire 😊

Cons:

A notre arrivé quelqu'un de présent dans l'appartement, nous avons appris que la cuisine était commune à plusieurs personnes car 3 chambres différentes dans cette maison.
La maison d'à côté appartient au même propriétaire et donc les gens de la maison d'à côté vienne utiliser la cuisine qui était dans un état lamantable (gras et sale) ainsi que le frigo dans le même état.
Des personnes de l'autre maison venaient également utiliser les WC, étendent leur linge dans la court.
Surpris par un cochon dans la court, sans jugement, mais celui-ci sur une dalle en béton, sans herbe.....
Cafards mort sûrement depuis quelques jours car 3 étaient morts écrasés et sec et toujours présent à notre départ.
Douche dans un état de vétusté et propreté indéfinissable que je qualifierais d'insalubre.
Chambre pleine de poussière et pas entrentenu avant notre arrivée avec pleins de cheveux par terre......
Incompréhension d'un hébergement de ce type sur Booking.
Nous avions déjà payé, c'était la fin des vacances et la fin du budget prévu pour celui-ci donc impossibilité de changer d'hôtel et même en ayant été peut présent dans celui-ci cet environnement était invivable.

2025-09-14 via Nuitee
K
Kristine family with young children ph
7
Good
2024-06-02 via Nuitee
L
Lisa young couple ch
6
Pleasant
Pros:

Room was clean but a little bit hot and a lot of mosquitoes.

Cons:

- First of all: we didn't know that this was an AirBnB and were very confused when suddenly standing inside a private street. No signs where to find our stay.
- In the morning I contacted the host, that we will be little late but got no answer the whole day. Communication was not good.
- Location is in my opinion not so good. Very far away from everything.

2024-03-02 via Nuitee
R
Radoslaw young couple pl
2
Dramatic conditions
Pros:

This is not what we have signed up for.
The place is small and crawded. There is one small bathroom occupied all the time. There is no hot water, no toilet paper and no toiletries. In the common area there is no flat screen as it should be according to the description. The whole place is dirty. The room is tiny, much smaller than the area given in the advertisement. Within there is barely a place for one bed, small fabric wardrobe and a nightstand with a fan on it. If the bed was slightly bigger the door would not open. The atmosphere within the room is unbearable stuffy even with a fan on. There is only one electrical outlet in the room but iworks so hard you have to use a lot of force to plug anything in so it's impossible for us to insert the adapter as we would breaker it. Thus we can not even charge our phones. There is no privacy as the walls are thin. The room is bugs infested and the bugs literally crawl on you at night!!! The biggest one we killed was 4cm long! We used to sleep in a bungalows in the middle of the jungle and had better conditions. We were so dissatisfied we did not even check out the jacuzzi. We managed to withstand here for one night and run away early in the morning despite the fact we payed for 3 nights. We have found another accommodation for the better price.
Also the owner stopped responding to the conversation, and we lost our money.

Cons:

On the bright side, there is a pig pet in the backyard. I'm giving 2 stars only because of the pig.

2023-10-23 via Nuitee
C
Cristian young couple co
10
Great location, helpful owner, nice jacuzzi
Pros:

It is conveniently located, the owner was amazing, shea was always glad to help us to make our stay the best possible.

2023-10-10 via Nuitee
J
Justjulie young couple es
8
Over night in downtown Cancun
Pros:

Handy for a night's stay after a long flight, although you have to get a bus to downtown and taxi to accommodation..it was a cheap ride 😀

Cons:

Wasn't clear on the details it was a hostel type place.We don't normally book this, but it was pleasant enough, and we would stay again ..

2023-04-25 via Nuitee
P
Piotr group pl
5
Passable
2023-03-12 via Nuitee
D
David solo traveller il
10
Exceptional
Pros:

The fan in the room and the pet in the yard

2023-03-05 via Nuitee
L
Liina family with young children ee
8
Very good
Pros:

The host Deyanira is super nice and accommodating and Alex the dog is really well behaved and friendly. My daughter loved the pig Dolce. There's two houses with a joint back yard. It's like staying at a friend's place. You can use the kitchen. The bathroom is shared, water pressure is good, there's hot water. Bed is not too wide for two but adequate. Vent in the room. WiFi works. Didn't go to the roof to see the jacuzzi. The area is nice and safe, guarded entry to the street, quiet, free parking. A Seven just a couple minutes walk away.

Cons:

In our original room there was no a/c, but fortunately we could change rooms. Only one bathroom per house.

2022-12-18 via Nuitee
S
Shalom young couple co
10
Exceptional
Pros:

Deyanira is great, her personality makes you feel comfortable. Alex the dog, is very calm and nice! Everything was really clean and the Bed is comfortable as well. Location is fine. There is a 7eleven next to it and an oxxo pretty close. Make sure you ask Deyanira for all of the benefits from the room.

2022-11-13 via Nuitee
E
Eleanor solo traveller us
5
Passable
2022-11-08 via Nuitee
L
Laura young couple us
6
Pleasant
Pros:

the location

Cons:

the access to the jacuzzi is quite a nightmare

2022-09-25 via Nuitee
J
Jonathan young couple vn
9
Home away from home
Pros:

The host was lovely and accommodating. The atmosphere of the place promoted a nice social feel - the bedroom was comfortable with plenty of light. The dog, Alex, made us feel safe and as if we were in someone's home!

Cons:

The rooftop jacuzzi was difficult to get up to - once there we noticed the jacuzzi itself was quite dirty so we didn't go in. The view up there was nice though.

2022-09-15 via Nuitee
W
Wills77 young couple th
7
Good
2022-09-08 via Nuitee