Arbio I Comfy Apart near Graz University

Hotels
8.3 (2248 reviews)
100 Grabenstraße , Graz , at

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful cleaning staff
Cleanliness of rooms
Cons:
Location issues
Inadequate room maintenance
Poor overall service

Categories

Cleanliness
7.86
The cleanliness was praised, but there were some issues reported with strange guests and few problems in rooms.
Service
10
The cleaning staff received high praise for their helpfulness, although overall service was criticized due to lack of personnel.
Location
6.33
The location was described as being in the middle of nowhere with no nearby amenities.
Room Quality
6.87
Numerous issues were reported with the room, including maintenance failures like burnt-out lights and leaks.
Amenities
9.32
Amenities mentioned such as cleanliness and standard hotel offerings were acceptable, but there were significant shortcomings.
Value for Money
8.35
Room prices seemed unjustified given the heavy criticisms of the stay.
Food and Beverage
8.31
The hotel does not offer breakfast, which was a significant drawback for many guests.
Overall Experience
9.36
The overall experience was heavily affected by multiple negative factors, yet some guests had satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:36

Property Description

Luxurious Sustainable Living in Graz

Sustainable Living: Urban Stay Graz offers a sustainable living experience with an electric vehicle charging station and a garden for guests to enjoy nature views.

Modern Amenities: Each apartment features a fully equipped kitchen, flat-screen TV, and free WiFi, ensuring a comfortable stay for guests.

Outdoor Activities: Guests can partake in skiing and hiking in the surrounding areas, with a picnic area available for a relaxing day outdoors.

Experience luxury and sustainability at Urban Stay Graz - book now for an unforgettable stay in Graz!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 2248 reviews
Cleanliness: 7.86
Service: 10
Location: 6.33
Room Quality: 6.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 8.31
Overall Experience: 9.36
M
Majid Lavasanni • solo_traveller • be
10
Pros:

Excellent value for clean complete studio with all the amenities, utensils and culturies and nice balcony. The place is self check-in but they answer immediately to any questions online.

Cons:

The location is a bit far from city center.

2026-09-12 • via Nuitee
R
Rachel • couple • ie
3
Don't recommend. Not clean and expensive parking.
Pros:

Good TV with streaming, kitchen well equipped.

Cons:

The apartment didn't seem to have been cleaned well (bread crumbs on table, in cupboards, food pieces in microwave, sticky and dirty). Stains on furniture. The coffee machine wasn't working. No curtain on the shower so water spreads everywhere and the blinds in the bedroom and sitting room didn't close fully. Bedroom doesn't have curtains so light comes in in the morning. The towel hanger on the bathroom doors and coat rack were both broken. Some dirty dishes in the cupboards. There was a burned hole in the couch. Parking is €8 for half a day which is extremely expensive, should be a discounted price for guests.

2026-09-11 • via Nuitee
A
Anna • couple • ua
10
2026-09-11 • via Nuitee
K
Karin • solo_traveller • at
5
Pros:

Die Lage

Cons:

Der Balkon ist vom Niveau zu nieder im Verhältnid zum Wohnraum

2026-09-10 • via Nuitee
Čermák • solo_traveller • cz
8
Pros:

Vybavení kuchyně, zatemňovací Závěsy a rolety, balkon, oddělená ložnice, velikost. Možnost parkování v domě.

Cons:

Špinavá podlaha, prach pod postelí, dioda routeru svítí do noci velmi výrazně. Nešli zevnitř zapnout dveře.

2026-09-09 • via Nuitee
A
Ahmet • solo_traveller • hu
9
2026-09-09 • via Nuitee
O
osmanovic • solo_traveller • at
1
2026-09-08 • via Nuitee
N
Nazish • solo_traveller • in
10
2026-09-08 • via Nuitee
A
Akbar • solo_traveller • us
10
I enjoy my stay in Graz!
Pros:

Great customer service!

2026-09-08 • via Nuitee
J
Jana • solo_traveller • cz
9
2026-09-07 • via Nuitee
V
Vera • solo_traveller • hu
8
Pros:

The apartment was well equipped and clean, it was comfortable for one person. It is located near the city centre. The information exchange through booking .com was smooth and fast.

Cons:

However, as there was no human staff at the place or to instantly communicate with, it was a bit difficult to get extra issues settled. The instructions to get in were sent, but there was no microchip as stated in the instruction, though the code did work. Still it was confusing how to get in. A phone number for emergency issues would improve the communication tremedously,

2026-09-07 • via Nuitee
V
Volodymyr • family_with_children • de
1
2026-09-07 • via Nuitee
M
Martin • solo_traveller • cz
8
2026-09-06 • via Nuitee
G
Gabriela • solo_traveller • at
8
Pros:

Der Check in und Check out war sehr unkompliziert und das Apartment genauso ausgestattet wie angegeben. Insgesamt ein guter Aufenthalt.

2026-09-05 • via Nuitee
J
Johannes • solo_traveller • de
9
2026-09-04 • via Nuitee
A
Alcuin • extended_group • tz
9
2026-09-04 • via Nuitee
S
Susanne • family_with_children • nl
8
2026-09-04 • via Nuitee
H
Halyna • solo_traveller • cz
7
2026-09-04 • via Nuitee
P
Pizzati • solo_traveller • it
8
2026-09-03 • via Nuitee
U
Urii • solo_traveller • ua
9
Pros:

Все

Cons:

Чистота

2026-09-03 • via Nuitee