Arbio I Urbanstay Serviced Studios & Apartments

Hotels
8.3 (2090 reviews)
100 Grabenstraße , Graz , at

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful cleaning staff
Cleanliness of rooms
Cons:
Location issues
Inadequate room maintenance
Poor overall service

Categories

Cleanliness
7.86
The cleanliness was praised, but there were some issues reported with strange guests and few problems in rooms.
Service
10
The cleaning staff received high praise for their helpfulness, although overall service was criticized due to lack of personnel.
Location
6.33
The location was described as being in the middle of nowhere with no nearby amenities.
Room Quality
6.87
Numerous issues were reported with the room, including maintenance failures like burnt-out lights and leaks.
Amenities
9.32
Amenities mentioned such as cleanliness and standard hotel offerings were acceptable, but there were significant shortcomings.
Value for Money
8.35
Room prices seemed unjustified given the heavy criticisms of the stay.
Food and Beverage
8.31
The hotel does not offer breakfast, which was a significant drawback for many guests.
Overall Experience
9.36
The overall experience was heavily affected by multiple negative factors, yet some guests had satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:36

Property Description

Luxurious Sustainable Living in Graz

Sustainable Living: Urban Stay Graz offers a sustainable living experience with an electric vehicle charging station and a garden for guests to enjoy nature views.

Modern Amenities: Each apartment features a fully equipped kitchen, flat-screen TV, and free WiFi, ensuring a comfortable stay for guests.

Outdoor Activities: Guests can partake in skiing and hiking in the surrounding areas, with a picnic area available for a relaxing day outdoors.

Experience luxury and sustainability at Urban Stay Graz - book now for an unforgettable stay in Graz!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 2090 reviews
Cleanliness: 7.86
Service: 10
Location: 6.33
Room Quality: 6.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 8.31
Overall Experience: 9.36
H
hassan • family_with_children • de
8
2026-02-13 • via Nuitee
R
Renate • family_with_children • at
8
2026-02-13 • via Nuitee
K
Katerina • family_with_children • at
5
Ok street loud
Pros:

Clean

Cons:

Parking information was complicated, the box where are key was supposed to be was open and empty. Had to contact staff since there are no humans on the property and the mobile connection was bad and the entire check in was more complicated than it should be. The street was a very busy street and it was hard to sleep with the cars passing all night long.

2026-02-11 • via Nuitee
R
Rene • solo_traveller • at
8
2026-02-11 • via Nuitee
R
Rene • family_with_children • at
8
Pros:

..

Cons:

..

2026-02-08 • via Nuitee
D
DanyBaum • solo_traveller • at
10
2026-01-31 • via Nuitee
A
Alfet Gashi • family_with_children • de
9
Cons:

Diesmal hat die Kaffeemaschine funktioniert. Aber dafür war irgendwie nicht durchgehend Warmwasser gewesen nur am Anfang kurz danach nur noch ganz lauwarm ansonsten war alles super gewesen wie immer und ich dachte ich bekomme Zimmer 12 aber hatte leider Zimmer 24 was halt bisschen kleiner war und ohne die Schaukel im Zimmer 😍

2026-01-27 • via Nuitee
S
Sergei • solo_traveller • by
10
2026-01-24 • via Nuitee
B
Bernhard • solo_traveller • at
9
2026-01-21 • via Nuitee
S
Sayed Shabir • couple • at
1
2026-01-20 • via Nuitee
E
Erich • couple • at
5
2026-01-20 • via Nuitee
A
Amel • family_with_children • ba
10
2026-01-20 • via Nuitee
L
Lopes de Macedo • solo_traveller • hu
10
Pros:

The cleanliness was absolutely 5 stars, the cleaning staff were friendly and helpful. However, there were a few strange guests during my stay, which made things a bit uncomfortable at times.

Cons:

Communication, telephone calls with customer service was challenging, as their responses were very slow and not always helpful. Overall, the experience had great potential, but a few things could definitely be improved.

2026-01-20 • via Nuitee
G
Gerhard • solo_traveller • at
8
2026-01-20 • via Nuitee
I
Imre • solo_traveller • hu
10
It was great and pleasant.
Pros:

I was satisfied with my stay; the location was excellent, the room was very clean with a good smell, and everything I needed was easily accessible. Parking was a bit difficult, but in the end, I had a great time.

2026-01-20 • via Nuitee
V
Vladyslav • solo_traveller • ua
10
Everything was amazing!) 🙌🤗
2026-01-20 • via Nuitee
C
Camic • family_with_children • be
10
Nermin belgium
Pros:

Lokacion top udobnost sve je exselent hvala još jednom

Cons:

Garaza za automobil dobra osvjetljena i sigurno u kopletu sve kako treba naravno docicu rado jopet hvala

2026-01-20 • via Nuitee
A
Andrea • family_with_children • at
8
2026-01-19 • via Nuitee
F
Fabiano • solo_traveller • de
10
2026-01-19 • via Nuitee
A
Andreas • couple • at
10
Toll !
Pros:

Es war spitze! Ich konnte diese letzten 10 Euro nicht über die Webseite überweisen! Habe angerufen und sofort eine super Lösung angeboten bekommen ! Spitzen Personal !!

2026-01-19 • via Nuitee