Arbio I Urbanstay Serviced Studios & Apartments

Hotels
8.3 (2155 reviews)
100 Grabenstraße , Graz , at

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful cleaning staff
Cleanliness of rooms
Cons:
Location issues
Inadequate room maintenance
Poor overall service

Categories

Cleanliness
7.86
The cleanliness was praised, but there were some issues reported with strange guests and few problems in rooms.
Service
10
The cleaning staff received high praise for their helpfulness, although overall service was criticized due to lack of personnel.
Location
6.33
The location was described as being in the middle of nowhere with no nearby amenities.
Room Quality
6.87
Numerous issues were reported with the room, including maintenance failures like burnt-out lights and leaks.
Amenities
9.32
Amenities mentioned such as cleanliness and standard hotel offerings were acceptable, but there were significant shortcomings.
Value for Money
8.35
Room prices seemed unjustified given the heavy criticisms of the stay.
Food and Beverage
8.31
The hotel does not offer breakfast, which was a significant drawback for many guests.
Overall Experience
9.36
The overall experience was heavily affected by multiple negative factors, yet some guests had satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:36

Property Description

Luxurious Sustainable Living in Graz

Sustainable Living: Urban Stay Graz offers a sustainable living experience with an electric vehicle charging station and a garden for guests to enjoy nature views.

Modern Amenities: Each apartment features a fully equipped kitchen, flat-screen TV, and free WiFi, ensuring a comfortable stay for guests.

Outdoor Activities: Guests can partake in skiing and hiking in the surrounding areas, with a picnic area available for a relaxing day outdoors.

Experience luxury and sustainability at Urban Stay Graz - book now for an unforgettable stay in Graz!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 2155 reviews
Cleanliness: 7.86
Service: 10
Location: 6.33
Room Quality: 6.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 8.31
Overall Experience: 9.36
D
Dace couple lv
7
Pros:

Comfortable lounge, balcony, easy to check in.

Cons:

Strange smell, needed constant ventilation, but windows on a busy street side and loudly noise.
Also loud refrigerator.

2026-05-16 via Nuitee
J
Jānis extended_group lv
8
2026-05-16 via Nuitee
E
Elisabeth solo_traveller at
5
2026-05-15 via Nuitee
K
Klaus solo_traveller at
4
Zimmer ok - Ablauf echt Mühsam
Pros:

Gut erreichbar

Cons:

Es war keine Karte im Schlüsselkästchen und die Ersatzkarte funktionierte nicht nach mehreren Telefonaten und langer Wartezeit- die Hotline habe ich fast überhaupt nicht verstanden- trafe ich zufällig einen Mitarbeiter der die Karte neu programmierte - also der Ablauf echt beschissen

2026-05-14 via Nuitee
J
Jan solo_traveller cz
8
2026-05-12 via Nuitee
D
Dzintars extended_group lv
9
2026-05-12 via Nuitee
M
Maximilian couple at
8
Pros:

Zentrumsnah

2026-05-12 via Nuitee
P
Peter couple at
7
2026-05-10 via Nuitee
L
Lenka solo_traveller cz
9
Pros:

Nice, cheap, helpfull people online

Cons:

No bedside lamp

2026-05-09 via Nuitee
A
Ali couple at
3
2026-05-08 via Nuitee
A
Ali couple at
1
2026-05-08 via Nuitee
S
Simona solo_traveller at
8
2026-05-06 via Nuitee
R
Reinhard solo_traveller ru
2
2026-05-06 via Nuitee
A
AL SULAlMAM couple at
10
2026-05-05 via Nuitee
D
duško toševski solo_traveller si
10
Pros:

Bližina vseh znamenitosti, odpraviš se lahko peš do centra. Apartma zelo prijeten, vse kar potrebuješ imaš: kava, čaj, kakav...

Cons:

Brez pripomb.

2026-05-05 via Nuitee
A
André solo_traveller pt
8
2026-05-05 via Nuitee
J
John solo_traveller si
9
Best Choice. 👌👌🤙👍
Pros:

Was surprised, delited by the place.

Cons:

It's not a major problem, a luggage rack perhaps, my bed a bit hard, as I have bad back.
My mistake for not mentioning that when booking.

2026-05-04 via Nuitee
L
Lizbeth solo_traveller de
10
Recomendado y accesible
Pros:

La forma tan facil que es entrar, lo tienen muy bien automatizado y el lugar muy fácil de llegar

Cons:

El estacionamiento que es caro cuesta 8€ creo que era de 21 a 8 am y despues te cobran otros 8€,la cama estaba muy inestable, muy incómoda, la TV no tenia pilas

2026-05-04 via Nuitee
M
Murtaza couple at
7
2026-05-03 via Nuitee
R
Renate solo_traveller at
7
2026-05-03 via Nuitee