Aparthotel W Pałacu

Hotels
7.9 (3707 reviews)
25 Świętego Filipa , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3707 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
R
Renata • couple • gb
10
Pros:

Everything was ok

2026-03-14 • via Nuitee
M
Małgorzata • couple • pl
10
2026-03-13 • via Nuitee
N
Nancy Edith • solo_traveller • ar
8
Pros:

El personal muy amable y respetuoso

Cons:

Mal olor en el baño

2026-03-13 • via Nuitee
T
Thiago • solo_traveller • br
8
2026-03-12 • via Nuitee
T
tilen • couple • si
8
2026-03-12 • via Nuitee
A
Assunta • family_with_children • it
7
Viaggio a Cracovia
Pros:

La struttura è in una posizione ottima puoi muoverti a piedi e raggiungere centro storico e le attrazioni principali. Personale molto cordiale, buona la colazione e ben assortita(dolce e salata)

Cons:

In camera c'era un solo asciugamano, (telo doccia) non vi erano i prodotti per l'igiene personale,era presente un sapone dosatore le mani ed in doccia un piccolo dosatore senza alcuna etichetta, poggiato a terra sul piatto doccia. Letti non molto comodi.

2026-03-11 • via Nuitee
V
Vittorio • extended_group • it
7
2026-03-11 • via Nuitee
E
Eulalia • couple • pl
10
Pros:

Lokalizacja, czystość.

Cons:

-

2026-03-11 • via Nuitee
S
Sirawan • extended_group • no
9
2026-03-11 • via Nuitee
E
Eli • extended_group • il
9
המיקום הצוות החדרים והלובי לעבוד עם הלפטופ מעוצב ממש יפה שווה כל סכום
Pros:

מיקום מול הקניון הענק של קרקוב חדרים מרווחים חוויה של מי שמתאים לו סגנון כמופיע בתמונות והצוות מתוק מדבש ומחייך מומלץ מאוד.

Cons:

הכול טוב.

2026-03-10 • via Nuitee
V
Vaidas • extended_group • lt
10
Pros:

Netoli stoties ir šalia centras

2026-03-10 • via Nuitee
D
Dreghiciu • couple • ro
9
Pros:

The beds were very comfortable and the breakfast was just right

2026-03-09 • via Nuitee
P
Paweł • couple • pl
7
Pros:

Świetna lokalizacja

Cons:

Słaby materac od łóżka

2026-03-09 • via Nuitee
D
Dalia • couple • lt
9
Pros:

Puiki vieta, paslaugus personalas

Cons:

Labai strigo plaukų džiovintuvas. Iš kambario buvo durys į kaimyninį kambarį. Per jas labai girdėjosi triukšmas ir kalbos iš kaimyninio numerio.

2026-03-09 • via Nuitee
B
Beata • couple • pl
9
Polecamy!
Pros:

Świetna lokalizacja, blisko dworca pkp i kilka minut spacerkiem na Rynek Główny. Czyste pokoje. Bardzo sympatyczny personel na recepcji. Smaczne śniadanie.

2026-03-09 • via Nuitee
M
Maria • extended_group • ee
9
Pros:

Хорошее соотношение цены и качества. Персонал приветливый. Завтрак сытный, достаточно разнообразный. Месторасположение замечательное- рядом и вокзал, и центр города, и торговый центр. Чайник в номере есть, фен, toiletry. Круглосуточная стойка регистрации. Багаж оставить можно.

Cons:

Всё соответствует описанию отеля и ценовому уровню.

2026-03-09 • via Nuitee
R
Raimondi • couple • it
9
Impeccabile
Pros:

Posizione eccellente, struttura pulita e staff molto cordiale, letti inaspettatamente molto comodi. Colazione ottima, principalmente salata ma che offriva comunque ampia scelta.

Cons:

Dovendo proprio trovare una pecca segnalerei la stanza molto piccola, ma è comunque ben tenuta.

2026-03-09 • via Nuitee
I
Ilaria • couple • it
6
Carino
Pros:

Posizione eccellente, a pochi minuti a piedi sia dalla Città Vecchia sia dalla stazione centrale Kraków Główny, che collega comodamente il centro con l’aeroporto, la Miniera di Sale, Auschwitz e altre destinazioni. Colazione abbondante, varia e ben fornita. Personale gentilissimo.

Cons:

Le camere non sono particolarmente eccelse, ma il bagno è pulito. Unica nota da segnalare: dagli infissi delle finestre entravano alcuni spifferi.

2026-03-08 • via Nuitee
S
Salvatore • couple • it
7
2026-03-08 • via Nuitee
A
Alona • solo_traveller • ua
6
2026-03-08 • via Nuitee