Aparthotel W Pałacu

Hotels
7.9 (3947 reviews)
25 Świętego Filipa , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3947 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
N
Nataliya • solo_traveller • ua
7
Not bad choice for one night
Pros:

Location was really great and the room faced inner yard. I did not hear the church bells in the morning.
Everything was clean, the bed was comfortable.
Train station and Old Town are 5 min walking. Zabka shop is just opposite the hotel. Breakfast (buffet) was ok but you have to leave one building and enter the other where the restaurant Philip is located.

Cons:

The room itself was Spartan in its furnishings and decor.
Pillows and towels. Pillow was very thin though I used two! One towel for person is not enough.

2026-06-06 • via Nuitee
B
Brigitte • extended_group • de
7
Ich würde das Hotel wieder buchen
Pros:

Das Frühstück war sehr gut

2026-06-06 • via Nuitee
M
Monika • couple • pl
9
2026-06-06 • via Nuitee
S
Sosinska • solo_traveller • pl
9
2026-06-06 • via Nuitee
I
Irene • solo_traveller • it
7
Cracovia stop&go
Pros:

Posizione ideale per visitare il centro città a piedi. Stazione dei treni a circa 10 minuti a piedi dalla struttura e fermata dell'autobus a poca distanza (utile se si arriva di notte all'aeroporto!).
La camera (una tripla) era molto pulita sia la moquette, che le lenzuola.
Staff molto cordiale.
Ottimo il servizio di deposito bagagli.

Cons:

Struttura non recente, dotazioni minimal per il bagno, poca insonorizzazione.
Colazione sufficiente, ma non di qualità.

2026-06-05 • via Nuitee
W
waldir • couple • br
8
2026-06-05 • via Nuitee
O
Olena • solo_traveller • ua
8
2026-06-05 • via Nuitee
Z
Zeynep Ceyda • solo_traveller • tr
9
Pros:

The room and bathroom were clean and spacious enough. The bed was soft and comfortable, and the room had all the necessary amenities; it was about a 5-minute walk from the Old Town centre, which was great, and it was also very close to the Train station.

Cons:

Nothing thanks

2026-06-05 • via Nuitee
E
Elwira • solo_traveller • pl
9
2026-06-04 • via Nuitee
S
Svitlana • couple • ie
7
2026-06-04 • via Nuitee
A
ALFONSO MELESI • couple • it
9
2026-06-03 • via Nuitee
P
Pierre • solo_traveller • lu
7
Günstige Unterkunft in der Nähe vom Bahnhof; zu empfehlen für einen kurzen Aufenthalt!
Pros:

Die Lage zum Zentrum und Bahnhof ist perfekt; nur ein kurzer Spaziergang. Supermarkt in der Nähe. Frühstück war auch ganz ok.

Cons:

Die Isolierung ist nicht die Beste. Leider habe ich sehr oft in der Nacht Lärm von der oberen Etage gehört. Das Kissen war zu klein und nicht bequem.

2026-06-02 • via Nuitee
M
Michael • extended_group • de
7
2026-06-02 • via Nuitee
J
Jakub • solo_traveller • se
9
Pros:

Lokalizacja

2026-06-02 • via Nuitee
M
Maciej • solo_traveller • pl
8
Cool
Pros:

Lokalizacja

Cons:

Nic

2026-06-01 • via Nuitee
M
maria del mar • solo_traveller • es
8
Estupendo
Pros:

La ubicación y el desayuno, todo estupendo

Cons:

No es problema del hotel pero como no hay persianas había demasiada luz

2026-06-01 • via Nuitee
G
Gabriele Francesco • couple • it
7
Good place to sleep next to the Old Town
Pros:

Perfect location, great price, clean, nice staff

Cons:

Low and hard beds and unfortunately only one little pillow is provided

2026-06-01 • via Nuitee
J
Jakub • family_with_children • pl
6
Pokój ok na 1 nocleg bez wielkich wymagań.
Pros:

Świetna lokalizacja w samym centrum Krakowa. Bardzo miła obsługa. Śniadanie smaczne, bez wielkiego wyboru, ale zadowalające.

Cons:

Czystość i ogólny stan obiektu - w łazience i korytarzu czuć było zapach pleśni. W pokoju część sprzętów zniszczona - roleta w jednym z okien naprawiona na zszywki (!), słuchawka prysznicowa kompletnie zniszczona (odpryskujące chromowanie na całej powierzchni, aż nieprzyjemnie się ją trzymało), w prysznicu brak kratki odpływowej, wykładzina w pokoju bardzo mocno zużyta. Ogólnie - pokój 3-osobowy, ale tak mały, że poza 3 łóżkami zmieściła się w nim tylko 1 mała szafa, biurko i 1 krzesło. Ze względu na lokalizację - ogromne problemy z zaparkowaniem samochodu.

2026-06-01 • via Nuitee
K
Kalinowska • solo_traveller • pl
7
tranzyt
Pros:

lokalizacja blisko dworca PKP

Cons:

nie podobało mi sieze to było poddasze i nie było widoku na ulice tylko w niebo

2026-06-01 • via Nuitee
A
ANNA • solo_traveller • pl
8
Polecam
Pros:

Śniadania pyszne i obfite, bardzo dobra lokalizacja , miła obsługa.

2026-05-31 • via Nuitee