Aparthotel W Pałacu

Hotels
7.9 (3692 reviews)
25 Świętego Filipa , Kraków , pl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3692 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
A
Aleksander solo_traveller pl
10
2026-02-14 via Nuitee
G
Górecka solo_traveller pl
7
Ogólnie cały pobyt na plus.
Pros:

Świetna lokalizacja,blisko Starego miasta i do dworca rzut beretem.

Cons:

Odgłosy z ulicy, dość cienkie lub stare okna, przy płytkim śnie można się po prostu nie wyspać.

2026-02-13 via Nuitee
M
Majek extended_group pl
10
Pros:

Miła i całodobowa obsługa, restauracja w tym samym budynku, blisko starówki i dworca PKP

Cons:

Nie zauważyłem braków

2026-02-13 via Nuitee
A
Agnieszka extended_group pl
9
2026-02-13 via Nuitee
S
Sylwia extended_group pl
9
2026-02-13 via Nuitee
E
Ewa couple pl
6
2026-02-12 via Nuitee
V
Violetta extended_group pl
9
2026-02-12 via Nuitee
L
Lidija extended_group hr
5
2026-02-12 via Nuitee
R
Renata couple pl
9
Pros:

Recepcja czynna 24/7. Personel miły, pomocny. Bardzo dobre posiłki w barze "U Filipa". Świetna baza wypadowa, wszędzie blisko.

Cons:

Brak

2026-02-11 via Nuitee
P
Paula couple es
10
Calidad precio excelente
Pros:

Lo mejor es la ubicación, el desayuno muy variado y la calefacción de la habitación.

Cons:

El colchón y la almohada era muy fino y entraba luz por la ventana ya que no había persiana

2026-02-10 via Nuitee
R
Risa couple jp
9
2026-02-10 via Nuitee
D
Dariusz extended_group pl
7
2026-02-09 via Nuitee
T
Tetiana solo_traveller ua
8
Pros:

Прекрасна локація, чистота, привітне обслуговування.

Cons:

Це була кімната під дахом з вікнами з вікнами в навскісній стелі. То цей скіс стелі настільки низький, що я, людина невисоконо зросту, стукалася головою.
Подушка була практично порожня .

2026-02-09 via Nuitee
U
Urszula extended_group pl
9
Pros:

Bardzo miły personel, doskonała lokalizacja, czystość, w porządku śniadanie.

Cons:

Niewygodny materac, nieduży prysznic, nie działały wszystkie gniazdka.

2026-02-08 via Nuitee
F
Felisa couple ee
7
Вроде как довольно дешево, но за такую цену могло быть и лучше, номера в пятнах, душ сломанный, завтрак скудный и его не
Pros:

Местоположение, завтрак включен, неплохая кровать, хорошая батарея, лифт

Cons:

Номера, сомнительная чистота, сломанный душ, скудный завтрак, замок двери, отсутствие языков кроме польского в телевизоре, хорошая слышимость

2026-02-08 via Nuitee
T
Thorkild solo_traveller se
8
2026-02-08 via Nuitee
K
kamil marek sawicki couple it
8
Pros:

Vicinanza al centro e stazione

Cons:

Camera migliorabile si sentivano tt rumori provenenti da alrre stanze e corridoio materassi pessimi e pavimentazione in bagno tutta rovinata

2026-02-08 via Nuitee
J
JACEK extended_group pl
10
2026-01-31 via Nuitee
A
Andrii solo_traveller pl
8
Pros:

Очень приветливый персонал — меня встретили, всё подробно объяснили, в том числе как включить батареи. Номер небольшой, но уютный, с красивыми элементами старого кирпича — выглядит стильно и атмосферно. Отель расположен прямо рядом с вокзалом, что очень удобно. До центральных улиц и главной площади можно дойти пешком примерно за 10 минут.

Cons:

В номере было довольно холодно, и потребовалось время, чтобы батареи прогрелись. Думаю, было бы комфортнее, если бы отопление включали заранее перед приездом гостей. Входная дверь со стеклом — из-за этого в номер попадает свет из коридора. Завтрак обычный: яичница и нарезка, сладкого мало, выбор в целом довольно ограниченный.

2026-01-31 via Nuitee
B
Barbara family_with_children pl
5
2026-01-30 via Nuitee