Aparthotel W Pałacu

Hotels
7.9 (4119 reviews)
25 Świętego Filipa , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 4119 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
S
Sergiy • solo_traveller • ua
6
2026-07-25 • via Nuitee
M
Markku • solo_traveller • fi
8
2026-07-24 • via Nuitee
G
Gryczko • solo_traveller • pl
7
2026-07-24 • via Nuitee
H
Hernan Francisco • family_with_children • ar
9
Muy buena ubicación y confort.
2026-07-23 • via Nuitee
M
Magda • family_with_children • pl
9
Doskonała lokalizacja blisko dworca PKP i Starego Miasta
Pros:

Doskonała lokalizacja. Kilka minut pieszo od dworca PKP i Starego Miasta. Cicha okolica. Dobre śniadania. Miły personel.

Cons:

Przydałoby się żelazko w pokoju.

2026-07-23 • via Nuitee
L
Lucyna Rzepecka • solo_traveller • pl
8
2026-07-22 • via Nuitee
M
Małgorzata B. • solo_traveller • pl
9
Pros:

Sprawna klimatyzacja,

Cons:

Późne śniadanie

2026-07-22 • via Nuitee
S
Steftje • solo_traveller • be
6
Zeer goeie locatie maar de rest laat aan de wensen over
Pros:

De ligging is super, heel dicht bij oude stad. Veel kleine supermarktjes in de buurt. Zeer rustig.

Cons:

Matrassen waren met vering die je zeer goed voelde. Kussens waren zeer slap en geen extra kussens om onder elkaar te leggen dus moest je kussen nemen vanuit zetel als je geen pijnlijke nek wilde. Niet genoeg plaats om je handdoeken goed op te hangen om te drogen. 1 maal kwamen ze na 2 nachten om 1 propere handdoek en wc rol bij te leggen, bedden werden niet opgemaakt, enkel vuilbakken geleegd. Rolgordijnen aan veluxen waren lichtdoorlatend dus heel vroeg wakker in de ochtend en 1 gordijn was kapot . Wc bril was van licht plastiek en verschoof wanneer je erop zat en kwam dan los.
Ontbijt was heel eenvoudig. Soms wachten tot ze broodjes aanvulden en niet vriendelijk. Zeer basic.

2026-07-21 • via Nuitee
L
LIUDMYLA • solo_traveller • ua
10
Pros:

Готель у прекрасному місці, поряд з центральним залізничним вокзалом, що було дуже важливо для мене, та старим містом. Поряд є безліч кафе, ресторанів, продуктових магазинів. Номер доволі великий чистий, є все необхідне для відпочинку. Єдиний недолік - погана ізоляція від шуму між сусідніми номерами та коридором. Але мої сусіди мене не турбували і в коридорі було тихо. Зручне ліжко, працюючий кондиціонер, електрочайник, гаряча вода - все було у робочому гарному стані. Дуже хороший сніданок. І особливо хочу зазначити привітність персоналу.

Cons:

Все сподобалося.

2026-07-21 • via Nuitee
P
Polina • couple • ua
10
2026-07-21 • via Nuitee
C
Carlos • family_with_children • pt
8
Agradável 😊
Pros:

Colaboradores simpáticos e prestativos, localização, pequeno almoço básico mas saboroso

Cons:

Camas não são muito confortáveis

2026-07-21 • via Nuitee
A
Alice • extended_group • it
10
Adorabile
Pros:

Ordinata, pulita e molto centrale. Personale gentile e accogliente

2026-07-20 • via Nuitee
A
Anton • solo_traveller • ua
10
Pros:

Great aparthotel, super friendly staff, very good breakfast. 10 minutes walking from the train station, 2 minutes walking from the historical center. Very quiet place.

Cons:

The carpet needs some de-smelling.

2026-07-20 • via Nuitee
M
Marta • solo_traveller • pl
10
Pros:

Lokalizacja, czystość, spokój, bardzo dobre śniadanie

2026-07-20 • via Nuitee
T
Tetiana • solo_traveller • ua
9
2026-07-20 • via Nuitee
P
Pawel • extended_group • pl
10
Pros:

Obsługa genialna czysto śniadania super

2026-07-19 • via Nuitee
U
ULADZISLAU • family_with_children • lv
8
Отличное месторасположение, доступная цена.
Pros:

Расположение, завтрак, цена/качество.

Cons:

Немного устарел ремонт

2026-07-19 • via Nuitee
Y
Yevheniia • solo_traveller • ua
10
2026-07-19 • via Nuitee
A
Ana Carolina • couple • br
9
Excelente localização.
Pros:

Da ducha e do box que vedava todo o espaço sem molhar fora. Banheiro em tamanho bom. Quarto espaçoso, o que incomodou foi duas camas de solteiro e que não podia juntar, estavam fixas na cabeceira então dormi separada do meu esposo 🥲. Ar condicionado muito bom. Café da manhã.

Cons:

As camas de solteiro fixas na cabeceira e não conseguimos unir para dormir como casal.

2026-07-19 • via Nuitee
A
Aleksandra • family_with_children • ie
7
Pros:

Śniadanie bylo pyszne .

Cons:

Łazienka tragedia, Prysznic przeciekal . Deska klozet9ea odpadła. Strach siedzieć.

2026-07-18 • via Nuitee