Aparthotel W Pałacu

Hotels
7.9 (3858 reviews)
25 Świętego Filipa , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3858 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
L
Lee • couple • gb
6
Pros:

Location was good as it was very close to the old town, staff were nice and room was cleaned everyday. Had basic amenities.

Cons:

Our room was a bit too close to reception, and it was very noisy on a night. Didn’t sleep very well during our stay, and the rooms were too hot. There was also no replacement teas, coffees or any milk either. And in the shower was only hand wash to wash your body with instead of body wash. I wouldn’t stay here again, may be more suitable for just one night stays.

2026-05-02 • via Nuitee
I
Ilaria • couple • it
9
2026-05-01 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-05-01 • via Nuitee
M
Malgorzata • solo_traveller • pl
10
Pros:

Super lokalizacja, miła obsługa

2026-05-01 • via Nuitee
A
Andrzej • solo_traveller • pl
7
2026-05-01 • via Nuitee
E
Eliza • solo_traveller • pl
10
I will probably stay there again
Pros:

Location

Cons:

None

2026-04-30 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
2026-04-29 • via Nuitee
M
mohammadi • solo_traveller • se
7
Pros:

Bra området
Trevligt personal
Ren och fräsch
Gott frukost
Bra värme

Cons:

Obekväm bäddar

2026-04-29 • via Nuitee
V
Viktor • solo_traveller • ua
10
2026-04-29 • via Nuitee
J
Jenny • solo_traveller • gb
8
One night in Krakow
Pros:

Location great, staff very helpful,

Cons:

Large group of children running and shouting around the building very disruptive

2026-04-29 • via Nuitee
G
Grażyna • family_with_children • gb
9
Jestem zadowolona z pobytu.
Pros:

Swietna lokalizacja, śniadanie urozmaicone .Dobry wybór na parę dni jeśli się chce zwiedzić Kraków.

Cons:

Nie ma nic takiego.

2026-04-28 • via Nuitee
M
Manolo • solo_traveller • es
1
Ubicación 10,experiencia 00000'1
Pros:

La ubicación del hotel cerca de todo de 10.

Cons:

El desayuno muy pobre,los cafés frío una tostadora de juguete del carrefour y lo más malo de todo los colchones de muelle clavandonoslo en todo el cuerpo poniendo fundas y toallas para que amortiguara el cuerpo.La.limpiadora no hacía ni el baño ni la habitación solo se llevaba la bolsa de basura y dejaba toallas limpias.Nefasto las verdad tienen que mejorar muchísimo no os lo recomiendo para estar 4 noches como nosotros ni tampoco una noche.Palacu ubicación maravillosa pero poneros las pilas y mejorar.Mi experiencia en el hotel a sido de 00000000'1.Pensaros antes de ubicaros.

2026-04-28 • via Nuitee
T
Tedi • solo_traveller • mt
9
2026-04-28 • via Nuitee
A
Anna • solo_traveller • pl
5
Pros:

Lokalizacja

Cons:

Zapach jedzenia

2026-04-28 • via Nuitee
M
Mariia • extended_group • gb
8
Pros:

Great choice for few nights. Near to old market

2026-04-28 • via Nuitee
A
Andrew • solo_traveller • nl
7
2026-04-28 • via Nuitee
J
Joanna • solo_traveller • ch
8
2026-04-27 • via Nuitee
K
Kersti • couple • ee
8
Pros:

Asukoht super, hommikusöök maitsev.

2026-04-27 • via Nuitee
R
Renata • solo_traveller • pl
10
Pros:

Przemiła obsługa w recepcji i pomocna
Pokoj czyściutki .
Było wszystko co potrzeba!
Lokalizacja super !
Wszelkie blisko
Serdecznie polecam

Cons:

Brak

2026-04-27 • via Nuitee
S
Sylwia • solo_traveller • pl
8
Jest ok.
Pros:

Bardzo uprzejmy pan na recepcji. Czysta pościel i ręczniki. Przygotowany czajnik i herbata. Śniadanie dobre. Super, że jest winda bo schody są straszne.

Cons:

Brak wieszaka na płaszcz. W łazience pod prysznicem czarne naloty, brakujące drobiazgi w drzwiczkach, pokrywki od śmietnika. Drobiazgi ale ujmują temu miejscu. W pokoju słychać rozmowy z innego pokoju, tupanie z góry. Ściany są bardzo cienkie. Materac chyba wymaga wymiany, bo mocno czułam sprężyny.

2026-04-26 • via Nuitee