Aparthotel W Pałacu

Hotels
7.9 (3707 reviews)
25 Świętego Filipa , Kraków , pl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3707 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
T
Teresa solo_traveller pt
8
2026-04-11 via Nuitee
K
Katarzyna solo_traveller pl
1
2026-04-11 via Nuitee
Y
Yolanda solo_traveller es
7
2026-04-11 via Nuitee
I
ITZIAR extended_group es
9
Pros:

Alde zaharretik eta tren geltokitik oso hurbil.

Cons:

Data desberdinetan izan ginen; beraz, bi gela desberdin izan genituen; ez batean, ez bestean ez zegonen modurik logela ilunpean uzteko.
Gosaria; ez zegoen jogurtik.

2026-04-08 via Nuitee
Y
Yuriy family_with_children es
6
2026-04-08 via Nuitee
Z
Zoia solo_traveller es
1
Я в шоке никогда не проживала в таком ужасном отеле!
Pros:

Все !Сервис номер кошмар

Cons:

Все!

2026-04-08 via Nuitee
E
ELENA couple es
2
Un desastre de hotel
Pros:

No. No nos hicieron la habitación ni un solo día . Tampoco nos cambiaron toallas

Cons:

Las camas eran de desastre y las almohadas tambien. No hay servicio de habitaciones

2026-04-07 via Nuitee
M
Matej solo_traveller sk
8
Pros:

Veľmi príjemný hotel.

2026-04-07 via Nuitee
A
Alessio Andrea couple it
4
2026-04-07 via Nuitee
A
Adrian couple at
8
2026-04-05 via Nuitee
J
Juli couple ar
7
Pros:

Ubicación, limpieza, cómodo

Cons:

Los colchones eran muy incómodos :(

2026-04-05 via Nuitee
M
marek family_with_children at
10
perfekt
Pros:

ruhige lage

2026-04-03 via Nuitee
Y
Yuliia couple de
8
Pros:

Месторасположение удобное.

Cons:

Жуткая слышимость из соседнего номера, так как номера отделены дверью, то слышно как соседи храпят, справляют ночью нужду, кашляют и охают. Такое ощущение, что этот мужик был со мной в одном номере.

2026-04-02 via Nuitee
A
Adrian couple pl
10
Udany wypoczynek w Krakowie.
Pros:

Wygodne łóżka, dobre śniadania.

2026-04-02 via Nuitee
O
Olga extended_group pl
10
2026-04-01 via Nuitee
L
Larysa couple ua
10
2026-04-01 via Nuitee
E
Edyta Tyczynska solo_traveller pl
7
Pros:

Bylo ok, lokalizacja bardzo dobra

Cons:

Wszystko bylo ok

2026-04-01 via Nuitee
F
Francesco couple it
3
Pros:

La posizione.

Cons:

Mancata pulizia della stanza.

2026-03-31 via Nuitee
S
Sheulmar couple nl
10
Top citytrip
Pros:

Iigging, behulpzaamheid van personeel

Cons:

Ontbijt pas om 07:30 maar dat is echt het enige

2026-03-31 via Nuitee
L
Lis couple dk
6
2026-03-31 via Nuitee