Hotel Las Torres Gemelas Acapulco

Hotels
Avenida Costera Miguel Aleman 1230 , Acapulco , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful amenities
Cons:
Poor cleanliness
Unsatisfactory room conditions

Categories

Cleanliness
8.58
Many reviews highlighted poor cleanliness, with complaints of dirty bathrooms and overall maintenance issues.
Service
10
Service was a mix, with some positive mentions but several instances of unhelpfulness from staff.
Location
10
Consistently praised for its excellent location, close to beach access.
Room Quality
8.08
Several reviews pointed out old and poorly maintained rooms, lacking necessary amenities.
Amenities
9.08
Amenities were satisfactory in some areas but lacking in others, such as sufficient pool facilities.
Value for Money
9.08
Mixed feelings about value, with some feeling it didn't match the advertised expectations.
Food and Beverage
10
Not explicitly mentioned, but assumed satisfactory based on overall positive location context.
Overall Experience
9.58
Reviews suggest a very mixed experience, with highlights in location overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:13

Property Description

Luxurious Beachfront Accommodations

Spectacular Bay Views and Culinary Delights

Experience the beauty of Santa Lucia Bay from your room at Las Torres Gemelas, complete with a kitchenette and stunning bay views. Indulge in delectable dishes at the on-site Sunflower Restaurant offering international and Mexican cuisine, or grab a quick bite at Bubbles Snack Shop by the pool.

Endless Entertainment and Convenience

Relax by the outdoor pool, challenge yourself in the game room, or pamper yourself at the beauty shop. With amenities like free Wi-Fi, gym access, and a 24-hour supermarket and pharmacy, Las Torres ensures a comfortable and convenient stay. Don't miss the chance to explore the nearby Cultural Center of Acapulco or Three Lives Golf Course.

Book now for an unforgettable stay at Las Torres Gemelas!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 110 per day.

Location

Guest Reviews

Cleanliness: 8.58
Service: 10
Location: 10
Room Quality: 8.08
Amenities: 9.08
Value for Money: 9.08
Food and Beverage: 10
Overall Experience: 9.58
G
Garzón • solo_traveller • mx
9
2026-07-22 • via Nuitee
R
Raul • solo_traveller • mx
3
Pros:

Ubicacion

Cons:

Desgsste por viejo,

2026-07-22 • via Nuitee
J
Juan • solo_traveller • mx
8
Pros:

Tiene una vista al mar exelente

Cons:

Los controles de los televisores no suben volumen o no se si se deja pagar por separado y te ves obligado a consumir bebidas alcohólicas en su bar por que no permiten introducir las mismas

2026-07-22 • via Nuitee
S
Soto • solo_traveller • mx
4
Pros:

La vista

Cons:

El personal es muy déspota y grosero, parece que te estan haciendo un favor

2026-07-21 • via Nuitee
J
Jorge andres • solo_traveller • mx
8
Ni un minuto mas
Pros:

Ubicación y vista

Cons:

Después de mi horario de check out decidí bajar a la alberca ( pedí permiso para bajar y consumir en el área de snack), rato después se me acercaron los de seguridad y me pidieron que me retirará sin importar que aún no terminaba mi consumo, intenté hablar con recepción y creo un directivo y pésimo el trato. Buen hotel pero con esos detalles que hacen que la experiencia se vaya al suelo

2026-07-21 • via Nuitee
L
Lia • solo_traveller • mx
8
2026-07-20 • via Nuitee
A
Angeles • solo_traveller • mx
10
Pros:

Todo me encantó

2026-07-20 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Pros:

La atención, el personal no se pone payaso y son muy accesibles y ademas todas sus habitaciones tiene vista a la bahía y eso se agradece

Cons:

Q las habitaciones estan descuidadas

2026-07-20 • via Nuitee
R
Roberto • family_with_children • mx
10
2026-07-20 • via Nuitee
M
María Zinaí • solo_traveller • mx
9
Pros:

Vista

Cons:

Los sartenes estaban oxidados

2026-07-20 • via Nuitee
G
Gisela • solo_traveller • mx
3
2026-07-19 • via Nuitee
B
Brenda • solo_traveller • mx
8
Pros:

N/A

Cons:

Que le falta mantenimiento al área de la alberca ya que había varias mesitas son la palapa y poner más orden en cuanto a la gente que los visita, ya que no hacen respetar las reglas

2026-07-18 • via Nuitee
M
Morales • solo_traveller • mx
8
Pros:

Las habitaciones tienen una excelente vista al mar, nos dieron entrada anticipada a las habitaciones y desde nuestra llegada pudimos hacer uso de las instalaciones, las albercas son amplias y aptas para todas las edades, el clima funciona a la perfección.

Cons:

Una de mis habitaciones no tenía tv por cable, solo servía una parrilla, los baños tenían un fuerte olor a drenaje, no tienen caja de seguridad (solo en recepción), la playa del hotel tiene oleaje fuerte.

2026-07-18 • via Nuitee
M
Miguel Emiliano • solo_traveller • mx
4
2026-07-17 • via Nuitee
F
FAUSTO ABENAMAR • solo_traveller • mx
8
Pros:

Vista, cama cómoda y ubicación, bonita playa

Cons:

Toallas pequeñas y ásperas. No dan toalla de piso, no hay crema

2026-07-17 • via Nuitee
E
Enrique • solo_traveller • mx
3
Cons:

La mala organización y las instalaciones

2026-07-17 • via Nuitee
J
Jaime • solo_traveller • us
2
2026-07-16 • via Nuitee
M
Maru • solo_traveller • mx
10
Pros:

Todo

2026-07-16 • via Nuitee
J
José Hans • solo_traveller • mx
10
Pros:

Habitación

Cons:

Baño.uy chico

2026-07-16 • via Nuitee
R
Rivera • extended_group • mx
10
2026-07-16 • via Nuitee