Urban Inn - Wilten 24/7

Hotels
8.7 (1334 reviews)
4 Mentlgasse , Innsbruck , at

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Allergy-free room
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Amenities
Cons:
Value for Money
Room Quality

Categories

Cleanliness
8.84
Cleanliness was generally praised, but some issues were mentioned.
Service
9.31
Service was smooth with easy check-in and check-out processes.
Location
9.35
The location was highlighted as a major positive, close to the center and transport.
Room Quality
7.8
Room quality received mixed feedback, with issues regarding bed comfort.
Amenities
8.83
Amenities were adequate, with kitchen supplies noted positively.
Value for Money
7.79
Some reviews indicated that the price was perceived as high for the offered quality.
Food and Beverage
8.84
Basic provisions like coffee and tea were appreciated.
Overall Experience
8.81
Overall experience was positive, though with some notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:53

Property Description

Luxurious Renovated Property

Convenient Location
Situated near Innsbruck Central Station, Urban Inn - Wilten 24/7 offers easy access to State Museum of Tyrol and Golden Roof. Guests can explore the city with ease.

Amenities for Adventure
From ski equipment hire to bike rentals, guests can enjoy skiing, cycling, and hiking in the picturesque surroundings. Perfect for outdoor enthusiasts seeking adventure.

Comfortable and Functional
Featuring fully equipped kitchenettes, private bathrooms, and free WiFi, the family rooms at the aparthotel provide a comfortable stay for guests. Bed linen, towels, and modern amenities are included.

Experience a blend of comfort and adventure at Urban Inn - Wilten 24/7. Book now for an unforgettable stay!

Important information:

Please fill out the online check-in form for all guests before arrival - otherwise no room key/room card can be created. The Property will contact you after booking.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1334 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 8.81
L
Laurenz solo_traveller at
10
2026-03-16 via Nuitee
P
Paul couple gb
6
Pros:

Good location easy instructions

Cons:

A very bad smell from the bathroom drains or something had to make sure door was shut otherwise the whole place smelt thankfully only spent 1 night maybe other rooms are okay room 07 and the beds are okay just very low

2026-03-12 via Nuitee
V
Veronika solo_traveller cz
6
Overall, I was disappointed. I looked forward to my stay, but the bed made it uncomfortable.
Pros:

A beautiful room and easy self-check-in with key pickup. The interior has a modern design and the bathroom was clean. I also liked the window seating area. It’s great that someone thought about having enough space to hang coats and jackets in the room.

Cons:

The bed was quite worn out and should probably be replaced. I ended up sleeping in the middle where the two mattresses meet because that was the most comfortable spot (which is a bit sad). This was the biggest downside, because everything else mentioned below could be improved easily, but the sleeping experience was really uncomfortable.

I also couldn’t figure out how to turn off the bathroom fan, which was running and humming the entire time during my stay. After taking a shower and walking barefoot, I got into bed with dirty feet, so the floor probably could have been cleaned a bit better.

The window seating area is a great idea, but the mattress there isn’t very comfortable and it’s missing some pillows or a blanket so that you could really relax there.

2026-03-08 via Nuitee
A
Alexandra extended_group it
10
Pros:

Era tutto perfetto!!! Assolutamente da consigliare e sicuramente ci ritorniamo.
L'unico problema era trovare un parcheggio per le nostre auto appena arrivati,ma comunque dopo qualche giro abbiamo trovato parcheggio. Purtroppo sulle strisce blu si può lasciare la macchina al massimo per 90 minuti....ma questo è un problema del comune e non della struttura!!

2026-03-05 via Nuitee
T
Thiago family_with_children br
10
Pros:

Apartamento maravilhoso, todo reformado e muito confortável. Adoramos a localização. Com certeza eu ficaria nele de novo.

2026-03-03 via Nuitee
P
Patrick couple de
10
2026-03-01 via Nuitee
E
Eliza couple lu
10
comfortable, welcoming, and in a great location
Pros:

This place is a little gem! The room was small and simple but really comfortable. The vibe kind-of matched what you're going for in Innsbruck - with the low bed making it feel outdoorsy. Everything was efficient and was easily walkable to places around the city.

Cons:

The recommended parking lot wasn't too far but far enough that bringing a lot of luggage would have been a bit annoying. We ended up just bringing in what we needed for the night from the car to avoid dragging roller bags several blocks.

2026-02-26 via Nuitee
D
Diego Lucas family_with_children ar
10
2026-02-23 via Nuitee
L
Lisiane family_with_children br
10
Melhor que as expectatives
Pros:

Maravilhoso. Do meu quarto eu podia ver a montanha

2026-02-23 via Nuitee
R
Renato couple br
9
Bom local para quem quer ficar perto fa estação ferroviária.
Pros:

Localização.

Cons:

Cama baixa.

2026-02-23 via Nuitee
A
Annkatrin solo_traveller de
7
2026-02-22 via Nuitee
K
Karl couple ee
10
2026-02-22 via Nuitee
A
ANGELA YIN-JUNG family_with_children tw
10
Pros:

Comfortable

2026-02-22 via Nuitee
H
Harley Luxford couple au
10
Lovely stay in Innsbruck
Pros:

No staff, therefore, its hard to rate them.

Self check in wwas great, worked perfectly, the room was tidy and comfortable. We loved the breakfast in bed table. Fully equipped for our needs. This was a great little place to stay.

Cons:

It is a little walk from the station if you have luggage and bad weather. The buses are infrequent. The odd chairs were a little uncomfortable but thats it.

2026-02-22 via Nuitee
A
anne solo_traveller fr
10
Pros:

Établissement calme très bien situé à 10 minutes à pied du centre historique.
Parking souterrain à 5 min (20 euros par jour)
Pas de personnel mais entrée et sortie de l’établissement très facile, consignes précises.
Rien à redire.
Ravis de notre séjour.

Cons:

Tout était très bien!

2026-02-09 via Nuitee
T
Tobias couple de
10
Pros:

Sehr sauber, ordentlich & gut gelegen

2026-01-30 via Nuitee
A
Alec couple au
8
Comfortable and practical in the heart of Innsbruck.
Pros:

Great location for near the train station for access to/from Innsbruck and ski buses, comfortable and practical. Everything to see and eat was within walking distance.

Cons:

We stayed for a week and didn’t have the room cleaned or towels/bed linen changed once. Would have been nice for that to happen at least once (maybe after 3 nights). Also bed pillows were very uncomfortable for sleeping (too soft and flat) but most likely a personal preference!

2026-01-29 via Nuitee
H
Hannah solo_traveller de
10
2026-01-27 via Nuitee
K
Kyoung Il solo_traveller kr
9
Pros:

깔끔하고 취사에 편하고 중앙역에서 가깝다

Cons:

엘리베이터가 없는 점

2026-01-26 via Nuitee
G
Gernot family_with_children at
10
2026-01-20 via Nuitee