Urban Inn - Wilten 24/7

Hotels
8.7 (1322 reviews)
4 Mentlgasse , Innsbruck , at

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Allergy-free room
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Amenities
Cons:
Value for Money
Room Quality

Categories

Cleanliness
8.84
Cleanliness was generally praised, but some issues were mentioned.
Service
9.31
Service was smooth with easy check-in and check-out processes.
Location
9.35
The location was highlighted as a major positive, close to the center and transport.
Room Quality
7.8
Room quality received mixed feedback, with issues regarding bed comfort.
Amenities
8.83
Amenities were adequate, with kitchen supplies noted positively.
Value for Money
7.79
Some reviews indicated that the price was perceived as high for the offered quality.
Food and Beverage
8.84
Basic provisions like coffee and tea were appreciated.
Overall Experience
8.81
Overall experience was positive, though with some notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:53

Property Description

Luxurious Renovated Property

Convenient Location
Situated near Innsbruck Central Station, Urban Inn - Wilten 24/7 offers easy access to State Museum of Tyrol and Golden Roof. Guests can explore the city with ease.

Amenities for Adventure
From ski equipment hire to bike rentals, guests can enjoy skiing, cycling, and hiking in the picturesque surroundings. Perfect for outdoor enthusiasts seeking adventure.

Comfortable and Functional
Featuring fully equipped kitchenettes, private bathrooms, and free WiFi, the family rooms at the aparthotel provide a comfortable stay for guests. Bed linen, towels, and modern amenities are included.

Experience a blend of comfort and adventure at Urban Inn - Wilten 24/7. Book now for an unforgettable stay!

Important information:

Please fill out the online check-in form for all guests before arrival - otherwise no room key/room card can be created. The Property will contact you after booking.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1322 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 8.81
A
anne solo_traveller fr
10
Pros:

Établissement calme très bien situé à 10 minutes à pied du centre historique.
Parking souterrain à 5 min (20 euros par jour)
Pas de personnel mais entrée et sortie de l’établissement très facile, consignes précises.
Rien à redire.
Ravis de notre séjour.

Cons:

Tout était très bien!

2026-02-09 via Nuitee
T
Tobias couple de
10
Pros:

Sehr sauber, ordentlich & gut gelegen

2026-01-30 via Nuitee
A
Alec couple au
8
Comfortable and practical in the heart of Innsbruck.
Pros:

Great location for near the train station for access to/from Innsbruck and ski buses, comfortable and practical. Everything to see and eat was within walking distance.

Cons:

We stayed for a week and didn’t have the room cleaned or towels/bed linen changed once. Would have been nice for that to happen at least once (maybe after 3 nights). Also bed pillows were very uncomfortable for sleeping (too soft and flat) but most likely a personal preference!

2026-01-29 via Nuitee
H
Hannah solo_traveller de
10
2026-01-27 via Nuitee
K
Kyoung Il solo_traveller kr
9
Pros:

깔끔하고 취사에 편하고 중앙역에서 가깝다

Cons:

엘리베이터가 없는 점

2026-01-26 via Nuitee
N
NICOLE couple ar
10
2026-01-20 via Nuitee
G
Gernot family_with_children at
10
2026-01-20 via Nuitee
T
Tony solo_traveller nz
2
I couldn't decide if I was staying in a hotel or a motel (with no parking).
Pros:

The room was a good size and very clean.

Cons:

There was no TV and the bed base was so low it felt like sleeping on the floor. The entry wasn't easily seen on first arrival. Although maps were available (and I didn't see them when I first arrived) there was no-one to orient me so I had no idea where I was. The cooking facilities were of little use since there was nowhere local to buy food.

2026-01-20 via Nuitee
V
Velinovic solo_traveller rs
10
Good experience
Pros:

/

Cons:

/

2026-01-20 via Nuitee
M
Maria extended_group at
9
2026-01-20 via Nuitee
L
Lainey extended_group au
8
Comfortable and convenient ! Popular area and great surroundings.
Pros:

Location was great, walkable to old town and central to a lot of lovely cafes and bars.

Cons:

The lighting in the apartment was poor. Beds were comfortable. Communication was quite good between the staff online 24/7 and any queries we had they helped to answer.

2026-01-19 via Nuitee
V
Velinovic solo_traveller rs
10
Everything was good.
2026-01-19 via Nuitee
I
Irmgard family_with_children at
9
2026-01-19 via Nuitee
H
Heinz couple de
7
Das Ambiente hat uns sehr gut gefallen, leider nicht seniorengerecht.
Pros:

Hervoragende und ruhige Lage und ein angenehmes Umfeld.

Cons:

Das bodennahe Bett, nicht geeignet für Senioren. Waschbecken war nicht im Bad sondern im Zimmer.

2026-01-19 via Nuitee
C
Catherine family_with_children gb
9
2026-01-19 via Nuitee
F
Florina family_with_children ch
9
Cons:

Gerne 2-3 Schlüsselkarten, wenn man so viele Personen ist. Sonst alles top

2026-01-19 via Nuitee
R
Rona couple gb
9
Pros:

Simple day access , great location , like the bar next door. Comfortable room.

Cons:

Nithing

2026-01-19 via Nuitee
E
Evangelia extended_group gr
9
2026-01-19 via Nuitee
A
Ahmad Fahmi family_with_children my
9
2026-01-12 via Nuitee
J
Joel family_with_children au
8
Great stay
Pros:

Nice room and great location.

2026-01-09 via Nuitee