FeelGood Apartments SmartLiving | contactless check-in

Hotels
8.9 (1794 reviews)
Beatrix-Kempf-Gasse 1 , Vienna , at

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable accommodations
Cons:
Cleanliness issues
Communication problems
Room privacy concerns

Categories

Cleanliness
8.48
Several reviews mentioned issues with cleanliness, such as the presence of old items and cleanliness concerns.
Service
9.45
Positive mentions of staff being helpful and responsive despite some communication issues.
Location
9.49
Many reviews note the excellent location close to transportation and amenities.
Room Quality
8.44
Issues with room privacy and condition were highlighted, such as broken blinds and sounds from adjoining rooms.
Amenities
8.47
Some amenities had shortcomings like broken window blinds and inadequate internet.
Value for Money
8.93
Overall perceived as good value, with lower expectations met.
Food and Beverage
8.98
Not explicitly mentioned, but overall satisfactory for a short stay.
Overall Experience
8.95
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:56

Property Description

Luxurious Accommodations
FeelGood Apartments SmartLiving offers stylish and sustainable aparthotel living in Vienna. The units feature modern amenities including a fully equipped kitchen, flat-screen TV, and free WiFi, providing guests with a comfortable and convenient stay.

Relaxation and Wellness
Guests can unwind in the sauna or enjoy the sun terrace with views of the inner courtyard. The property also boasts a fitness centre for those looking to stay active during their stay. With family rooms available, FeelGood Apartments SmartLiving caters to all types of travelers.

Convenient Location
Located just 10 km from Austria Center Vienna, this aparthotel is perfect for guests attending events or conferences. For outdoor enthusiasts, cycling and hiking opportunities abound in the surrounding area. Plus, with a paid airport shuttle service, arriving and departing is hassle-free.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1794 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.95
N
NIKOLA couple bg
8
Cons:

One can hardly reach any staff in case of technical problems. I tried it for several days both on the phone and WhatsApp and I was communicating with a bot who always was telling that it is informing a "human assistant" about the technical problem. However no any human being ever contacted me and no staff appeared to solve the issue. It seems that the property is almost entirely run by AI.

2026-04-10 via Nuitee
A
AndriiLat couple ua
5
50/50
Pros:

Amazing location - end station of U2 line. 30 min and you are in the centre of Viena.
Mostly it was clean.
Tea, coffee, kitchen tools - everything is present.
Contactless fully.
Parking is amazing.

Cons:

The door was unlocked in 10 minutes after checkin. Guy from support spent 20 min for not useful actions.
Door was not easy to unlock. You need to catch a moment when you can push and it will be opened. You need to try 3-5 times to unlock it.
The light in the bathroom was not working at all .
One of cup was not cleaned, there was a coffee from previous guests
Smell in the toilet is awful. Maybe air from other rooms were there. When somebody makes their "actions", you can smell everything.

2026-04-05 via Nuitee
W
Wojciech couple pl
6
2026-04-03 via Nuitee
O
Olena solo_traveller ua
10
2026-04-02 via Nuitee
M
Mohamed solo_traveller at
10
2026-04-02 via Nuitee
Y
YURIY couple ua
8
2026-04-02 via Nuitee
A
Alex Mariu solo_traveller gb
10
Pros:

Simple acces

Cons:

Everything was brilliant

2026-03-31 via Nuitee
R
Rudolf couple at
9
2026-03-30 via Nuitee
H
Hajduova couple sk
10
2026-03-30 via Nuitee
H
Heba solo_traveller eg
8
2026-03-30 via Nuitee
A
Andrea solo_traveller at
8
Sehr nettes Apartment in gute Lage
Pros:

Tolle Lage an der Endstation der U4, sehr ruhig im Haus, Geschäfte in der Nähe, Autoabstellplatz im Parkhaus gratis. Problemloses einchecken

Cons:

Die Kaffeemaschine war kaputt

2026-03-29 via Nuitee
O
Oksana couple ua
10
2026-03-29 via Nuitee
F
Franz solo_traveller at
8
2026-03-26 via Nuitee
A
Alfiia solo_traveller de
7
2026-03-25 via Nuitee
F
Franz couple at
8
2026-03-25 via Nuitee
J
jurišić couple ba
8
Otkloniti nedostatke i bit će super kao prije 3 godine kad sam boravila orvi put.
Pros:

Lokacija, jesdnostavno bukirane i cekiranje

Cons:

Jedan od dva madraca gotovo neupotrebljiv, nedostatak escajga, pribora za održavanje higijene apartmana, zavjesa ili bilo sto za zamračenje prozora…

2026-03-23 via Nuitee
A
AK solo_traveller at
9
2026-03-22 via Nuitee
D
Dalibor solo_traveller cz
8
2026-03-22 via Nuitee
G
Gordiyenko couple ua
10
2026-03-19 via Nuitee
F
Franz solo_traveller at
8
2026-03-19 via Nuitee