Blackhome Wien I contactless check-in

Hotels
10 (5167 reviews)
29 Neulinggasse , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Responsive staff
Excellent location
Cons:
Unclean floors
Poor breakfast quality

Categories

Cleanliness
10
Some reviews indicate cleanliness issues with unclean floors and missing toiletries.
Service
10
Staff was described as super responsive and accommodating.
Location
10
Great location with easy access to transportation and nearby amenities.
Room Quality
10
Rooms reported as small for more than two guests, and heating issues were mentioned.
Amenities
10
Decent kitchenette, but some complaints about missing soap and limited room service.
Value for Money
10
Critiques on the cost of early check-in and overall worth compared to amenities.
Food and Beverage
10
Breakfast reported as underwhelming and not conveniently located.
Overall Experience
10
Experiences varied but some positive aspects in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:32

Property Description

Sustainable Luxury in Vienna

Prime Location: Situated near iconic landmarks like Karlskirche and Vienna State Opera, Blackhome Wien I offers convenience and culture at your doorstep.

Modern Amenities: Enjoy a seamless stay with contactless check-in, 24-hour front desk, and free WiFi. The well-equipped units feature air conditioning, kitchen facilities, and a private bathroom with premium toiletries.

Convenience at Its Best: With family rooms available and a coffee shop on-site, Blackhome Wien I ensures a comfortable and hassle-free experience for every guest.

Book your stay now at Blackhome Wien I for a perfect blend of sustainability and sophistication in Vienna!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 5167 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
Tomas • family_with_children • lt
8
2026-04-11 • via Nuitee
V
Ville • couple • fi
9
Ääniä lukuunottamatta täydellinen majoitus
Pros:

Sisäänkirjautuminen oli helppoa ja nopeaa kun olin täyttänyt antanut etukäteen hotellille. Huoneet olivat puhtaat ja siistit. Kaikki oli melko uutta. Sänky oli erinomainen ja suihkun vesi tuli lämpimänä ja voimakkaasti.

Cons:

Ensimmäisen huoneen parvekkeen katto narisi. Vaihdoimme huonetta, mutta silloin taas ohimenevistä junista kuului ääni sekä hotellin edessä olevasta työmaasta. Ongelma lienee vain kattohuoneissa.

2026-04-11 • via Nuitee
N
NATALIA • family_with_children • ua
10
Pros:

Зручне розташування, комфортні апартаменти.
Внизу є камера схову, де можна залишити речі. Дуже задоволені сервісом.
З радістю повернемось знову!

2026-04-10 • via Nuitee
J
Juraj • couple • sk
1
Wouldn’t recommend unless you’re out of options
Pros:

Bathroom had stingy sewage smell that was present for entire stay. Blinders on windows didn’t work so after a sunrise it was impossible to sleep. The main gate to our part of the hotel was broken. Bed was uncomfortable as the mattress had indentations. The whole place is in a poor rundown state.

Cons:

Self check in

2026-04-10 • via Nuitee
E
Erik • solo_traveller • sk
10
2026-04-10 • via Nuitee
M
Melanie • family_with_children • de
8
Pros:

Tolle Lage, Mega Aussicht vom 7. Stock, tolle Raumaufteilung

Cons:

Defekte Vorhänge und dadurch sehr hell
Alte Fenster und dadurch war der Lärm der Straße sehr zu hören —> wir haben das Hotel dazu angeschrieben und es wurde sofort reagiert und Verbesserungen vorgeschlagen

2026-04-10 • via Nuitee
M
Maria • family_with_children • pt
8
2026-04-08 • via Nuitee
D
David • family_with_children • pt
8
2026-04-08 • via Nuitee
K
Karagoz S • couple • tr
10
Pros:

Location was great very close to the transportation options and the Belvedere. The neighborhood is quiet and clean.

Cons:

The AC or ventilation system wasn't clear. It would be better to provide and info paper for the usage.
Open shower also not very ideal.

2026-04-08 • via Nuitee
Анастасия • couple • ua
4
Pros:

Месторасположение отличное,номер был прокуренный.Номер в котором жили,не соответствовал бронированию.Пол был грязный и раковина в ванной комнате была забита.

2026-04-07 • via Nuitee
A
Arnab • family_with_children • cz
10
Overall a nice stay and location close to city centre.
Pros:

There was initially an issue where water was coming out from the bathroom if you open the shower on full force. But eventually it was managed and the customer service was very kind to fix it.

Cons:

Customer service was very nice.

2026-04-07 • via Nuitee
J
Jelena Klipa • extended_group • hr
10
2026-04-07 • via Nuitee
K
Kadir • family_with_children • tr
9
2026-04-06 • via Nuitee
M
Mario • solo_traveller • at
6
Pros:

Die Ausstattung der Möbel

Cons:

Der gestank im Zimmer, das Bett bzw die Madratze war schon durchgelegen. Der Putzhandschuh der Putzfrau, lag in der Toilete

2026-04-06 • via Nuitee
L
Lavi • family_with_children • it
7
Freddura
Pros:

Abbastanza vicino al centro da muoversi a piedi. Mobili nuovi e cucina funzionale e attrezzata.

Cons:

Purtroppo il terzo ospite della camera tripla deve dormire su di un piccolo divano letto senza materasso. È molto duro. L’assistenza non è accomodante, bastava mandare qualcuno ad aggiungere un topper ( presente nell’altro letto), evitando di rispondere che sfortunatamente la prenotazione era stata fatta per una camera che prevedeva un divano letto. Sfortunatamente però non ho mai visto un divano letto tanto scomodo e duro, tipo panca di legno con una trapunta appoggiata. Non è confortevole. Struttura adatta a chi non ama personale in struttura e contatti umani. Per il resto tutto ok.

2026-04-06 • via Nuitee
R
Rafael • family_with_children • de
6
Pros:

Close to the City Center

Cons:

Noisy, because of trains and constructions

2026-04-05 • via Nuitee
N
Nastassia • solo_traveller • by
10
2026-04-04 • via Nuitee
K
Katharina • family_with_children • at
8
2026-04-04 • via Nuitee
F
Flavia • extended_group • br
7
Foi ok, seria ótimo se o atendimento fosse melhor.
Pros:

É muito confortável e limpo

Cons:

Como não tem recepção, você fica a mercê do atendimento on-line e ele não é tão rápido quanto deveria. Isso gerou um estresse. Também tinham que deixar mais sabonete nos quartos, deixam um muito pequeno que mal da pra dois dias

2026-04-04 • via Nuitee
V
Vera • extended_group • es
10
Pros:

Muy bonito, limpio y con mucho espacio

2026-04-04 • via Nuitee