S12 Boutique Residence - by Hosty

Hotels
8.8 (2468 reviews)
ul. Starowiślna 12a , Kraków , pl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Hiking
Luggage storage
Cycling
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Inadequate room cleaning
Bed discomfort

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but there were also reports of a dirty room and cleaning services not being provided.
Service
8.55
Mixed feedback on service, with good communication mentioned, but also issues regarding cleaning and assistance.
Location
10
Multiple reviews highlight the great location near the market and central spots in the city.
Room Quality
8.04
Room quality was mentioned negatively due to discomfort in beds and noise issues.
Amenities
8.57
Amenities were generally acceptable, but a lack of cleaning service and some discomforts were mentioned.
Value for Money
9.03
Good value was noted, especially in terms of location and staff communication.
Food and Beverage
9.08
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.07
Overall satisfaction is indicated, especially with location and value for money despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:55

Property Description

Convenient Location in Kraków Old Town
Apartamenty Platinia offers comfortable accommodation just a short walk from St Mary's Basilica. The ideal base to explore the historic streets of Kraków.

Modern Amenities for a Relaxing Stay
Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries in every room. Relax and unwind in comfort after a day of sightseeing.

Helpful Services and Nearby Attractions
Benefit from 24-hour reception, local area maps, and brochures to make the most of your stay. With Wawel Royal Castle and the Central Railway Station nearby, your Kraków adventures await.

Book your stay at Apartamenty Platinia for a memorable experience in Kraków!

Important information:

Please note there is no elevator in the building.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2468 reviews
Cleanliness: 8.08
Service: 8.55
Location: 10
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.07
M
MARIA • solo_traveller • gr
8
2026-07-25 • via Nuitee
N
Nojus • family_with_children • lt
10
2026-07-25 • via Nuitee
M
Monika • solo_traveller • pl
8
Pros:

Pokój i patio😊

Cons:

Brakowało mi tylko sztućców .Hotel w tym samym czasie niestety odwiedzili ludzie nie potrafiący się zachować .Ogólnie mam bardzo pozytywne wrażenia .

2026-07-24 • via Nuitee
C
Cherry • couple • nl
9
Verblijf was goed, zowel de kamer als de locatie.
Pros:

De ligging is geweldig, het oude centrum op loopafstand

Cons:

-

2026-07-24 • via Nuitee
A
Ann_ti • solo_traveller • ca
10
2026-07-24 • via Nuitee
M
Mauri • solo_traveller • fi
10
2026-07-23 • via Nuitee
M
Monika • solo_traveller • pl
5
Pros:

Dobra lokalizacja blisko centrum

Cons:

Brak aneksu kuchennego noży i talerzy
Bardzo mały pokój jak dla 3 osób

2026-07-23 • via Nuitee
P
paul • extended_group • gb
8
Pretty good. Excellent value for money.
Pros:

Location was good. Communication was spot on. Clean and tidy.

Cons:

Was pretty good all in all for what we paid. Flat was modern but if I had to pick out a negative I would say the corridors are a little tired, but we didn’t sleep there so all good.

2026-07-23 • via Nuitee
R
rigotti • family_with_children • it
9
2026-07-22 • via Nuitee
A
Aleksandra • couple • pl
8
2026-07-21 • via Nuitee
A
Aysun • couple • bg
10
2026-07-21 • via Nuitee
F
Francesco Leonardo • solo_traveller • it
7
Pros:

Sono stati super gentili e disponibili per qualsiasi inconveniente o bisogno che avevamo, sia nella stanza che per i bagagli.
Hanno risposto sempre subito a tutti i messaggi ed è stato semplicissimo entrare in struttura.

Cons:

La pulizia non era eccellente

2026-07-21 • via Nuitee
M
Martina • solo_traveller • it
9
Pros:

Posizione e stanza

2026-07-21 • via Nuitee
G
Gonzalez Ramon • extended_group • es
9
Pros:

Me gustó mucho la limpieza y el orden así como su ubicación

Cons:

Faltarían más enchufes ya que siendo cuatro era difícil que por la noche todos pudiésemos cargar el teléfono o demás aparatos eléctricos

2026-07-21 • via Nuitee
D
Divelyn • couple • ph
9
2026-07-20 • via Nuitee
L
Loris • solo_traveller • it
8
Posizione Top, camera e bagno con tutto il necessario
Pros:

Struttura sicura, dentro ad una corte. Ogni entrata presenta cancelli con codici.
Camera Smart con tutto l’occorrente, bagno bello.
Posizione ottima a 5 minuti a piedi dal centro.

Cons:

Cortile interno che necessita di più attenzioni e pulizia.

2026-07-20 • via Nuitee
E
Emanuele • solo_traveller • it
10
Pros:

Tutto perfetto...super consigliato

2026-07-20 • via Nuitee
M
Maria Panagopoulou • solo_traveller • cy
9
Pros:

.

Cons:

.

2026-07-19 • via Nuitee
M
Monica • solo_traveller • gb
2
Pros:

Location

Cons:

Lack of communication with the host.
The telephone number provided to contact the property fails. I called and texted well but I never had a reply.

2026-07-19 • via Nuitee
P
Patrycja • family_with_children • gb
7
Great location , but a small room rather than apartment.
Pros:

Lovely location,

Cons:

It supposed to be an apartment but it’s more like a room with bathroom. No kitchen facilities, no toaster, no plates etc. I’ve asked for extra towels as we’ve stayed for 5 days but no extra towels were given.

2026-07-18 • via Nuitee