S12 Boutique Residence - by Hosty

Hotels
8.8 (2311 reviews)
ul. Starowiślna 12a , Kraków , pl

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Car hire
Massage services
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Inadequate room cleaning
Bed discomfort

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but there were also reports of a dirty room and cleaning services not being provided.
Service
8.55
Mixed feedback on service, with good communication mentioned, but also issues regarding cleaning and assistance.
Location
10
Multiple reviews highlight the great location near the market and central spots in the city.
Room Quality
8.04
Room quality was mentioned negatively due to discomfort in beds and noise issues.
Amenities
8.57
Amenities were generally acceptable, but a lack of cleaning service and some discomforts were mentioned.
Value for Money
9.03
Good value was noted, especially in terms of location and staff communication.
Food and Beverage
9.08
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.07
Overall satisfaction is indicated, especially with location and value for money despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:55

Property Description

Convenient Location in Kraków Old Town
Apartamenty Platinia offers comfortable accommodation just a short walk from St Mary's Basilica. The ideal base to explore the historic streets of Kraków.

Modern Amenities for a Relaxing Stay
Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries in every room. Relax and unwind in comfort after a day of sightseeing.

Helpful Services and Nearby Attractions
Benefit from 24-hour reception, local area maps, and brochures to make the most of your stay. With Wawel Royal Castle and the Central Railway Station nearby, your Kraków adventures await.

Book your stay at Apartamenty Platinia for a memorable experience in Kraków!

Important information:

Please note there is no elevator in the building.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2311 reviews
Cleanliness: 8.08
Service: 8.55
Location: 10
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.07
A
Anthi • solo_traveller • gr
9
Pros:

Perfect location. Very nice building. Clean room.

2026-05-02 • via Nuitee
D
dario • family_with_children • it
8
2026-05-02 • via Nuitee
M
Maria del mar • family_with_children • es
6
Pros:

La proximidad a las áreas turísticas

Cons:

La nevera hacía mucho ruido

2026-04-29 • via Nuitee
M
Monica • solo_traveller • nl
10
Pros:

This is the perfect base for your trip to Krakow. Located right between the old town and Kazimierz, it's so easy to reach everything. By foot, if you are a bit more mobile or my tram as there are several stops nearby. There is also a lovely cafe right next door that serves amazing pancakes. The room was spacious, clean, and very comfortable. There was coffee and tea provided.

2026-04-29 • via Nuitee
J
John • solo_traveller • gb
10
2026-04-29 • via Nuitee
M
Maryse • solo_traveller • fr
9
Pros:

La proximité du centre .Le calme l'espace extérieur

Cons:

Manquait une bouteille d eau pour notre arrivée ( très tardive)

2026-04-28 • via Nuitee
M
Maria Luisa • extended_group • it
9
Pros:

Posizione molto centrale si raggiunge in pochi minuti la old city, nonostante ciò la zona è molto tranquilla. La stanza è non grandissima ma sufficiente per 3 persone come eravamo noi, pulita e dotata di tutto ciò che serve.

Cons:

Niente

2026-04-28 • via Nuitee
M
Marta • solo_traveller • it
8
2026-04-27 • via Nuitee
M
Maria • couple • gb
10
Clean and super central location !
Pros:

Brilliant location! It was clean and had everything we needed for a comfortable stay.

Cons:

We had no complaints - it was great!

2026-04-27 • via Nuitee
L
Liliia • couple • ua
9
2026-04-26 • via Nuitee
M
Montse • solo_traveller • es
8
Molt ben situau
Pros:

Molt ben situat. A prop del casc antic i del castell

Cons:

Els llits una mica durs

2026-04-24 • via Nuitee
Élida • couple • br
5
Atendeu.
Pros:

A acomodação é limpa e atende bem as expectativas. Só foi chato pois precisamos de mais uma estadia e precisamos mudar de hotel, que era no mesmo pátio, mas o fato de precisar arrumar tudo etc ficou cansativo pois não tinham como nos manter no quarto, mas fora isso respondem rápido pelo booking e nos atendeu enquanto estivemos por lá.

2026-04-24 • via Nuitee
A
Alfonso B.C. • solo_traveller • es
7
Pros:

La ubicación

Cons:

No tenía televisión ni cafetería o restaurante.

2026-04-23 • via Nuitee
S
Shelley • couple • gb
10
We will definitely be here again.My son recommended these apartments after he stayed here in December 2025.I will defini
Pros:

Lovely property for a short break away.Quiet block of apartment within easy access of the local transport and the heart of krakow.

2026-04-23 • via Nuitee
Красимира • solo_traveller • bg
10
Fantastic stay
Pros:

The location of the apartments is really convenient. It is close to the famous landmarks and the train station. The rooms are clean, beds are comfortable. The host is polite and ready to help if needed. There is also a luggage room in which a person could leave its suitcases and go for a walk before check in or after check out. My family and I would choose this place again for our next visit to Krakow. We strongly recommend it.

2026-04-23 • via Nuitee
Σάββας • solo_traveller • gr
10
2026-04-22 • via Nuitee
ΔΗΜΗΤΡΙΟΣ • family_with_children • gr
7
Pros:

Τοποθεσία

Cons:

Μικρό διπλό κρεβάτι, δεν λειτουργούσε η τηλεόραση, για 4 διανυκτερεύσεις που κάναμε καμία αλλαγή πετσετών και σεντονιων και κανένα καθάρισμα δωματίου

2026-04-21 • via Nuitee
L
Linn Camilla • solo_traveller • no
10
Veldig bra valuta for pengene!
Pros:

Sentralt, rent, god plass, gode senger, pent bad, bra med kjøleskap, vennlig personale

2026-04-21 • via Nuitee
L
Leonor • couple • es
10
Descubrir nuevas experiencias
Pros:

Su ubicación, muy cerca del centro histórico

Cons:

El frigorífico no enfriaba bien

2026-04-21 • via Nuitee
A
AM • solo_traveller • es
9
Pros:

La comodidad para entrar a la habitación y la ubicación.

Cons:

El cuarto de baño estaba casi pegado a una de las camas y era un poco incómodo.

2026-04-21 • via Nuitee