Apartamenty Platinia - komfortowe noclegi Kraków Stare Miasto

Hotels
8.8 (2188 reviews)
ul. Starowiślna 12a , Kraków , pl

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Car hire
Massage services
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Inadequate room cleaning
Bed discomfort

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but there were also reports of a dirty room and cleaning services not being provided.
Service
8.55
Mixed feedback on service, with good communication mentioned, but also issues regarding cleaning and assistance.
Location
10
Multiple reviews highlight the great location near the market and central spots in the city.
Room Quality
8.04
Room quality was mentioned negatively due to discomfort in beds and noise issues.
Amenities
8.57
Amenities were generally acceptable, but a lack of cleaning service and some discomforts were mentioned.
Value for Money
9.03
Good value was noted, especially in terms of location and staff communication.
Food and Beverage
9.08
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.07
Overall satisfaction is indicated, especially with location and value for money despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:55

Property Description

Convenient Location in Kraków Old Town
Apartamenty Platinia offers comfortable accommodation just a short walk from St Mary's Basilica. The ideal base to explore the historic streets of Kraków.

Modern Amenities for a Relaxing Stay
Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries in every room. Relax and unwind in comfort after a day of sightseeing.

Helpful Services and Nearby Attractions
Benefit from 24-hour reception, local area maps, and brochures to make the most of your stay. With Wawel Royal Castle and the Central Railway Station nearby, your Kraków adventures await.

Book your stay at Apartamenty Platinia for a memorable experience in Kraków!

Important information:

Please note there is no elevator in the building.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2188 reviews
Cleanliness: 8.08
Service: 8.55
Location: 10
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.07
M
Martino • extended_group • it
10
Top
Pros:

Tutto pulito, ordinato e qualsiasi cosa abbiamo richiesto ci è stata subito portata, molto cordiali
Posizione ottima

Cons:

Unica e piccola cosa nel bagno forse ci sarà qualche perdita e puzzava un po’ di fogna

2026-04-11 • via Nuitee
I
Iuliana • family_with_children • ro
7
Location is good, but accomodation needs improvement
Pros:

Clean, spacious room.
5 - 10 minutes walk to the main attractions.
Host very responsive.

Cons:

Walls are very thin, so we could not sleep uninterrupted during our stay. We could hear every step from the room above, at 2 - 3 am.
No cleaning during our 5 nights stay.

2026-04-10 • via Nuitee
R
RACHIL • family_with_children • gr
10
2026-04-10 • via Nuitee
K
Katerina • family_with_children • gr
8
Overall, a pleasant stay!
Pros:

The location was very convenient as it was close to most attractions. There was a tram stop outside the facility and the room was clean and comfy!

Cons:

The towels should have been changed at least once and we almost ran out of toilet paper.

2026-04-09 • via Nuitee
C
Claudio • family_with_children • it
9
2026-04-09 • via Nuitee
V
Vera • couple • pt
7
2026-04-08 • via Nuitee
S
sveva • couple • it
8
Bella sistemazione a Cracovia
Pros:

Posizione molto vicina al centro storico e alla stazione dei treni. Quartiere tranquillo. La struttura è ben tenuta,le camere sono pulite e ampie. Check in automatico semplice. Sebbene non abbia mai incontrato i gestori di persona,sono stati gentili e disponibili via sms per ogni evenienza.

Cons:

Forse aggiungerei la pulizia delle camere almeno ogni due giorni(noi siamo rimasti 4 notti)

2026-04-07 • via Nuitee
S
Sabrina • extended_group • it
10
Bella stanza con le giuste comodità
Pros:

La posizione e gli interni ben strutturati e puliti

Cons:

In realtà tutto bene

2026-04-07 • via Nuitee
G
Grigorieva • family_with_children • at
8
Pros:

Super Lage!

2026-04-07 • via Nuitee
C
Catina • family_with_children • es
9
Comodidad
Pros:

Alojamiento en pleno centro y en una de las calles principales que conecta en barrio judío con el centro.Se puede ir caminado a cualquier lado.
En nuestro caso era una habitación para 3 y era bastante amplia, a destacar la
Limpieza del alojamiento tanto de las habitaciones como del exterior y de la rapidez en la respuesta por parte de la responsable, nos solucionaron las pequeñas cosas del día a día sin problema y rápido. Sin duda repetiría.

2026-04-06 • via Nuitee
C
Catina • couple • es
9
2026-04-06 • via Nuitee
L
Lorenzo • couple • it
8
2026-04-06 • via Nuitee
A
Alba de Flores • couple • es
7
Excelente ubicación y muy confortable
Pros:

Estupendísima ubicación, muy céntrica y justo enmedio de los puntos de partida de los típicos tours y excursiones.

Cons:

No contactas con nadie en persona en ningún momento.

2026-04-05 • via Nuitee
F
Francisco José • extended_group • es
8
2026-04-05 • via Nuitee
M
Maria Joana • family_with_children • es
9
Pros:

La ubicación es excelente y la habitación es enorme. Limpia y acogedora. Éramos 4 personas y estuvimos súper cómodos. Las respuestas a los mensajes por Booking fueron muy rápidas. Nos permitieron dejar nuestro equipaje antes del check in y después se check out.

Cons:

Tuvimos que desenchufar la nevera porque hacía mucho ruido y las almohadas son muy mejorables.

2026-04-04 • via Nuitee
A
Ane • extended_group • es
6
2026-04-03 • via Nuitee
M
Margulska • family_with_children • pl
10
2026-04-03 • via Nuitee
I
ivanova • family_with_children • gr
9
Pros:

Το διαμέρισμα ήταν σε πάρα πολύ καλό σημείο κοντά σε όλα κέντρο σούπερ μάρκετ ήταν και παρά πολύ ήσυχο

2026-03-31 • via Nuitee
M
maria teresa • extended_group • it
10
2026-03-30 • via Nuitee
E
Elpida • extended_group • gr
9
2026-03-30 • via Nuitee