Apartamenty Platinia - komfortowe noclegi Kraków Stare Miasto

Hotels
8.8 (2188 reviews)
ul. Starowiślna 12a , Kraków , pl

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Car hire
Massage services
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Inadequate room cleaning
Bed discomfort

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but there were also reports of a dirty room and cleaning services not being provided.
Service
8.55
Mixed feedback on service, with good communication mentioned, but also issues regarding cleaning and assistance.
Location
10
Multiple reviews highlight the great location near the market and central spots in the city.
Room Quality
8.04
Room quality was mentioned negatively due to discomfort in beds and noise issues.
Amenities
8.57
Amenities were generally acceptable, but a lack of cleaning service and some discomforts were mentioned.
Value for Money
9.03
Good value was noted, especially in terms of location and staff communication.
Food and Beverage
9.08
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.07
Overall satisfaction is indicated, especially with location and value for money despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:55

Property Description

Convenient Location in Kraków Old Town
Apartamenty Platinia offers comfortable accommodation just a short walk from St Mary's Basilica. The ideal base to explore the historic streets of Kraków.

Modern Amenities for a Relaxing Stay
Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries in every room. Relax and unwind in comfort after a day of sightseeing.

Helpful Services and Nearby Attractions
Benefit from 24-hour reception, local area maps, and brochures to make the most of your stay. With Wawel Royal Castle and the Central Railway Station nearby, your Kraków adventures await.

Book your stay at Apartamenty Platinia for a memorable experience in Kraków!

Important information:

Please note there is no elevator in the building.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2188 reviews
Cleanliness: 8.08
Service: 8.55
Location: 10
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.07
K
Karavania • family_with_children • it
10
2026-02-14 • via Nuitee
A
Annalida • solo_traveller • it
9
Pros:

Location strategica a 5 minuti dalla piazza storica di Cracovia

Cons:

Nulla

2026-02-14 • via Nuitee
K
kalpidoy • couple • gr
10
2026-02-13 • via Nuitee
V
Vitos • solo_traveller • mt
10
Ottimo appartamento in zona centrale di Cracovia
Pros:

Posizione centrale,pulizia,servizio per il mantenimento dei bagagli.

2026-02-12 • via Nuitee
O
Ondřej • family_with_children • cz
10
2026-02-10 • via Nuitee
L
Lewdanski • family_with_children • cz
10
2026-02-10 • via Nuitee
M
Maria Pilar • family_with_children • es
9
2026-02-09 • via Nuitee
A
Andreea • family_with_children • ro
9
Great location
Pros:

Great central location, just a few minutes’ walk from the main tourist attractions and the train station. Quiet and clean room with good heating, with tea and coffee provided. Easy check-in.

2026-02-09 • via Nuitee
H
Haizea • couple • es
10
Perfecta
Pros:

Muy limpio y moderno a precios asequibles

Cons:

Nada

2026-02-08 • via Nuitee
L
Lisa • couple • gb
9
We had a lovely comfortable stay,Apartment was perfect,clean & comfortable,great location & staff always replied
Pros:

Great central location,clean,modern & comfortable

Cons:

Could have had more tea/coffee top ups & sachets of milk as no milk when we arrived.

2026-02-01 • via Nuitee
Y
Yulia Ermolenko • family_with_children • il
7
2026-01-31 • via Nuitee
D
Denial • couple • it
10
2026-01-31 • via Nuitee
R
RALITSA • extended_group • cy
7
2026-01-30 • via Nuitee
P
Pawelczyk • family_with_children • pl
9
2026-01-29 • via Nuitee
A
ARETI • extended_group • gr
5
Απογοητευτική .
Pros:

Η τοποθεσία του εξαιρετικά βολική και ευνοϊκη.

Cons:

Τις 2 από τις 3 διανυκτερεύσεις μας, δεν υπήρχε ζεστό νερό για μπάνιο (με -6 βαθμούς εξωτερική θερμοκρασία), δεν μπορούσαμε ποτέ να επικοινωνήσουμε με κάποιον τηλεφωνικώς, μόνο μέσω μηνυμάτων. Για τρεις διανυκτερεύσεις δεν υπήρξε καμία καθαριότητα ούτε αναπλήρωση των μέσων υγιεινής. Τα παπλώματα και σεντόνια ήταν γεμάτα με χνούδια και ξένες τρίχες. Το ένα βράδυ βραχυκύκλωσε ο βραστήρας του δωματίου ρίχνοντας την ασφάλεια και μείναμε χωρίς ρεύμα για το υπόλοιπο βράδυ αν και μας δόθηκε πρόσβαση στο διπλανό δωμάτιο. Την επόμενη μέρα χωρίς καμία συνεννόηση για την ώρα, μπήκαν οι τεχνικοί στις 07:45 το πρωί ενώ κοιμόμασταν ακόμα για να επαναφέρουν το ρεύμα. Επίσης, δεν υπάρχει ασανσέρ.

2026-01-28 • via Nuitee
O
Ozden • family_with_children • tr
10
2026-01-28 • via Nuitee
Ольга • family_with_children • ua
8
Я б повернулася туди б іще раз. Думаю, незручності, які були, легко вирішити. Бо саме місце - чудове!
Pros:

Чудове місце, в самому центрі. Дуже чисто, тепло.

Cons:

Але були мінуси: була відсутня гаряча вода і я не знайшла пароль від wi-fi. Це трохи зіпсувало перебування, бо після дороги хотілося помитися і подивитись щось в інтернеті, але, на жаль

2026-01-27 • via Nuitee
K
Karolina • family_with_children • pl
7
Pros:

Bardzo dobra lokalizacja.

Cons:

Ciemny pokój. Nie starte kurze na grzejniku w łazience.

2026-01-26 • via Nuitee
H
Hannah • family_with_children • be
8
Pros:

La localisation, la propreté, rapport qualité/prix, bonne communication avec le staff.

2026-01-26 • via Nuitee
G
Gerardo • extended_group • it
10
Bellissimo
Pros:

Posizione

Cons:

Nulla

2026-01-26 • via Nuitee