SMA FLATS

Hotels
8.4 (1311 reviews)
General José de San Martín 644 , Neuquén , ar

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
7.35
Many reviews mentioned issues with cleanliness, including dirtiness and lack of hygiene.
Service
9.35
Reviewers highlighted excellent attention and friendly reception staff.
Location
9.35
Multiple mentions of the great location and convenience.
Room Quality
7.85
Mixed feedback regarding comfort and furnishings, but praised some aspects.
Amenities
7.35
Certain amenities were lacking, such as towels and maintenance.
Value for Money
8.85
The price point was considered reasonable for the location and services.
Food and Beverage
8.35
No specific feedback regarding food and beverage, assumed standard quality for this hotel tier.
Overall Experience
8.75
Overall positive experience, though with some reservations based on room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:46

Property Description

Sustainable Property in Neuquén

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, a fully equipped kitchen, and a flat-screen TV.

Family-Friendly: With family rooms available, each unit also features a balcony and a private bathroom, providing comfort for all guests.

Convenient Location: Just a stone's throw away from María Auxiliadora de Almagro Cathedral, and close to Balcon del Valle Viewer and Limay River. Book your stay at SMA FLATS now for a memorable experience in Neuquén.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1311 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.75
M
martinhg78 • family_with_children • ar
8
Buen alojamiento
Pros:

Departamento comodo y bien ubicado.

2026-05-14 • via Nuitee
A
abel • solo_traveller • cl
10
Pros:

La atención limpieza

2026-05-13 • via Nuitee
V
Vidal • family_with_children • ar
10
Pros:

Departamento muy confortable, bien calefaccionado con excelente ubicación.

2026-05-06 • via Nuitee
C
Claveria • solo_traveller • ar
9
2026-04-29 • via Nuitee
M
Mayco • family_with_children • ar
7
2026-04-20 • via Nuitee
B
Buron • family_with_children • ar
6
No es lo que esperaba, me imagine otro tipo de departamento
Pros:

la atencion de los chicos de recepcion y de limpieza.

Cons:

Al dpartamento le falta equipamiento tal como un microndas, las paredes estan sin pintar y mala terminacion, muy mala la ducha ya que se moja rodo el baño, y las canillas te moves y se apaga o se cambia el agua a frio o te quemas.
Es imposible tomar el asensor cuando llega la empresa de catering a entregar viandas a la gente de las empresas. bajas por escalera y sals al garaje, no hay comunicacion con la recepcion.

2026-04-07 • via Nuitee
F
Francisco • family_with_children • ar
7
2026-04-07 • via Nuitee
D
Dias • family_with_children • ar
8
Pros:

La ubicación.

Cons:

Falto jabón y champú en el baño... también estaría bueno poner una luz tipo velador al costado de la cama.

2026-04-06 • via Nuitee
G
Giudicatte • extended_group • ar
10
2026-04-01 • via Nuitee
M
MARIO • family_with_children • ar
8
2026-03-28 • via Nuitee
A
Antonela • family_with_children • ar
6
Pros:

Lo grande del monoambiente

Cons:

Que justo nos toco del lado de las vias y el tren no te deja dormir, y los vecinos super ruidosos. Depto 5D

2026-03-24 • via Nuitee
M
Marcela mabel • couple • ar
8
Agradabkw
Pros:

La ubicacion

Cons:

La cama que temdria que ser de dos plazas .. xq ña qye tenia se abrian y ne caia

2026-03-23 • via Nuitee
G
Gabriel Andres • extended_group • ar
10
2026-03-22 • via Nuitee
L
Liliana • family_with_children • ar
1
Cons:

Al llegar cuando llame al número de contacto me derivaron a otro contacto porque no me podían atender en ese momento. al llamar al otro contacto me informo que no podían hospedarme xq tenían problemas entre ellos algo con el agua. me pidieron que yo realice la cancelación. no estoy de acuerdo porque yo no la cancele.

2026-03-20 • via Nuitee
L
Laura Y • family_with_children • ar
10
2026-03-19 • via Nuitee
R
Rocio • family_with_children • ar
10
Pros:

Excelente atención y me encanta que admitan animales ❤️

2026-03-19 • via Nuitee
M
Maria Laura • solo_traveller • ar
8
excelente como siempre que voy
2026-03-10 • via Nuitee
M
Mussini • family_with_children • ar
8
Pros:

Ambientes grandes

2026-03-07 • via Nuitee
U
Urra • family_with_children • ar
9
2026-03-05 • via Nuitee
L
Laura • family_with_children • ar
8
2026-03-02 • via Nuitee