Casa Royal Palm Inn

Hotels
9.6 (29 reviews)
Kilometro 11.4 interior 1, Sector Massaly , San Andrés , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Tranquility and nature
Cons:
Distance from city center
Limited transportation options

Categories

Cleanliness
9.49
Standard quality for this hotel tier.
Service
10
Guests praised the warmth and attentiveness of Hernan and Emita, highlighting exceptional service.
Location
8.96
The hotel is a bit far from the city center, which makes transportation somewhat complicated.
Room Quality
9.5
Standard quality for this hotel tier.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
9.48
Standard quality for this hotel tier.
Food and Beverage
9.94
Guests enjoyed the delicious food offered by the hotel.
Overall Experience
9.99
Guests felt at home and appreciated the tranquility and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:51

Property Description

Scenic Oasis with Convenient Amenities

Idyllic Location: Nestled in San Andrés, Casa Royal Palm Inn is a mere stone's throw away from the picturesque Massaly snorkeling area and the lush West View Ecological Park.

Relaxing Retreat: Unwind in rooms featuring a cozy seating area, offering the perfect blend of comfort and convenience during your stay.

Adventure Awaits: Explore a myriad of activities such as horse riding, snorkeling, and diving, ensuring an action-packed getaway for thrill-seekers.

Embark on a memorable escape at Casa Royal Palm Inn - book now to experience the beauty and excitement firsthand!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for COP 60,000 per person per night when using an existing bed.
    People no matter the age stay for COP 80,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 29 reviews
Cleanliness: 9.49
Service: 10
Location: 8.96
Room Quality: 9.5
Amenities: 9.45
Value for Money: 9.48
Food and Beverage: 9.94
Overall Experience: 9.99
P
PitaJaque couple cl
10
Estadía maravillosa!
Pros:

La hospitalidad de doña Emmita y don Hernán es genial. El desayuno que ofrece es variado y a la hora que lo necesites para que puedas realizar tus actividades. Realizan limpieza de la habitación a diario lo que se agradece muchísimo. La cama cómoda, el aire acondicionado funciona excelente, el wifi también. El agua en la ducha es solo fría, pero la verdad no se necesita agua caliente en la isla, además el agua es apta para ducharse y quedar limpios, porque en otros lugares el agua es salada, acá no. Tiene un refrigerador pequeño que sirve para tener el agua heladita. Te entregan toallas y están pendientes de tus necesidades. Además el hotel también es restaurante y la comida es exquisita, porciones contundentes y sabor único. Está cerca de los lugares de buceo, y cerca de los balnearios como West view.

Cons:

Nada, todo excelente!

2026-03-21 via Nuitee
K
Kamiran solo_traveller de
10
Pros:

I feel that I am home. The family is very nice and helpful. I am really happy that I was here....

2026-03-20 via Nuitee
K
Karen couple de
9
2026-03-20 via Nuitee
F
Francoise extended_group fr
10
Un petit paradis !
Pros:

Emmita et Ernan sont des hôtes super chaleureux et accueillants ! Quand on note un hébergement tenu par des particuliers et surtout dans un pays où tout est relativement cher pour les locaux mais peu pour les touristes l'on se doit de mettre avant tout l’expérience humaine et la qualité de l’accueil en priorité car pour moi se sont les 2 points forts qui font toute la différence. Leur maison est située au Sud Ouest de l'île à l'écart du brouhaha de SAN ANDRES mais suffisamment desservie par les bus où les taxis (25 mn du centre) inutile de louer un véhicule car on peut faire le tour de l'île soit à bord des bus qui font des haltes à la demande, soit louer un buggy à la journée où des vélos ! Circulation dense et stationnement pratiquement impossible ! De plus on traverse la route et vous assistez à des couchers de soleil colorés comme ce pays magnifique ! Nous avons beaucoup apprécié le calme après le tumulte de BOGOTÁ ! Emmita et Ernan forment un tandem parfait ! Emmita est une personne toujours souriante et multi tâches, elle met tout son coeur dans les repas qu'elle concocte et Ernan qui parle parfaitement le français a pu nous aider et nous conseiller et joindre ses contacts pour nos excursions, il a géré nos transferts de l' aéroport à la pension, et vice versa et ça c'est vraiment super ! Découvrir un pays et les personnes qui y vivent c'est aussi partager leur habitat et respecter leur culture ! D'autres voyageurs attachent plus d'importance au confort matériel ! Chacun met le curseur en fonction de ses attentes ! Pour moi c’est important de leur dire de continuer à partager leur chaleur avec les touristes qu'ils accueillent et merci pour les moments partagés !

Cons:

Rien

2026-02-27 via Nuitee
B
Bérengère solo_traveller fr
9
Pros:

Hôte très accueillant serviable. attentionné. Et très bon restaurant

Cons:

La chambre juste à côté assez bruyante.. aboiements de chiens régulièrement

2026-02-14 via Nuitee
P
Patricia extended_group co
9
Pros:

Fueron muy amables y los desayunos variados

2026-01-22 via Nuitee
W
Wagner couple de
9
Pros:

Das Zimmer hat eine tolle Größe und das Hotel ist in der Nähe schöner Tauchspots. Zum nächsten Strand läuft man etwas mehr als 20 min. Ins Zentrum kommt man mit dem Bus oder Taxi.
Die Inhaberin war super lieb und hat uns mit vielen Tipps zur Umgebung geholfen. Das Frühstück war jeden Tag frisch von ihr zubereitet und die Portion hat die perfekte Größe, dass man bis zum Mittag satt ist.

Cons:

Es wird ein Flughafenshuttle angeboten, was sehr angenehm ist. Dieser kostet einen kleinen Beitrag. Am besten vorher fragen.
In den Zimmern gibt es kein Warmwasser, aber das braucht man bei den Temperaturen auch nicht. Die Wassertemperatur ist angenehm zum Duschen.

2026-01-19 via Nuitee
M
Migjen couple xk
10
Pros:

The family operating the business was amazing! Loving people and reflecting such a good vibe. They'd made you feel welcomed so easily.

2026-01-10 via Nuitee
J
Johanna Catalina couple co
10
Lugar especial.
Pros:

La tranquilad. Un hermoso lugar lleno de paz.

2026-01-08 via Nuitee
O
Olga Lucía extended_group co
10
Pros:

La calidez y familiaridad en el trato recibido por don Hernan, su esposa Emita y sus hijos muy lindos, una atención super, además nos ayudaron a organizar los diferentes planes y a contactarnos con personas de confianza en los tours realizados. Excelente, los recomendamos. Muy rica la comida que ofrecen y tranquilidad absoluta en el lugar, mucha naturaleza, deliciosooooo. Gracias mil.

Cons:

No aplica.

2025-12-12 via Nuitee
L
LUIZ FELIPE couple br
8
Pros:

A hospitalidade do Hernan e da Emmita é fenomenal, muito acolhedores e sempre a disposição pra dar dicas da cidade.

Cons:

O local fica um pouco fora de mão pro centro, quem se hospedar lá e quiser ir pro centro é 80k A 100K COP para uma ida e volta ao centro.
Para quem busca tranquilidade é uma ótima pedida.
Não tem água quente no banheiro, mas vi quando pesquisei a estadia na ilha que a maioria das pousadas e hotéis nao possuem água quente no chuveiro.

2025-12-09 via Nuitee
L
Lorena solo_traveller co
10
Sus anfitriones te atienden muy bien, te hacen sentir en casa.
Pros:

El desayuno inmejorable, la ubicación es alejada del centro un poco complicado el trasporte si no tienes ninguno alquilado, es un lugar perfecto para las personas que buscan estar tranquilas y no les gusta el ruido

Cons:

El transporte, te limita a llegar a una hora, ya que solo pasa hasta las 7 pm.

2025-09-28 via Nuitee
T
Tayro solo_traveller ar
10
2025-09-14 via Nuitee
A
Ari group co
10
Exceptional
2025-04-06 via Nuitee
C
Castro family with young children co
9
Superb
2025-03-26 via Nuitee
B
Brian young couple au
10
Great location, clean facilities, friendly staff, and delicious Raizal dishes—try the cazuela de mar
Pros:

Royal Palm Inn was the ideal place for our stay in San Andrés, particularly because of its convenient location near our apnea course. The facilities were spotless, and the staff was always warm and attentive, making us feel right at home. A highlight of our stay was their special Raizal dishes every Wednesday, where they serve traditional island cuisine. The cazuela de mariscos was absolutely delicious and a must-try for seafood lovers. This combination of great service, local flavor, and perfect location makes it a fantastic choice—I highly recommend it!

2024-12-05 via Nuitee
S
Spencer young couple ca
10
Fantastic hosts in a nice quiet part of the island.
Pros:

Emmita and Hernan were amazing hosts, we felt like part of a family. The place is in a quiet part of the island nestled in the jungle, ideal for exploring a different part of the island away from the main area. Also very close to scuba diving sites if you’re doing that. They made us a great dinner with the best snail and shrimp cocktail we’ve ever had. Would highly recommend!!

2024-11-09 via Nuitee
K
Klaudia family with young children de
8
Family friendly accommodation
Pros:

The Family Running the Business was extremely helpful. Our baggage didn’t arrive and they helped us to get it back. Also we felt stuck as the buses are unreliable and you need a car / moto to move. We rented spontaneously one from a friend of the family. We felt very welcome, breakfasts were prepared very well, delicious fresh food. Beds comfortable, room was basic but ok. Perfect for divers, for snorkeling ok but difficult.

Cons:

It’s not a Hotel, so you shouldn’t have high expectations. The island is generally not worth visiting for people who don’t like plenty of tourists :p

2024-07-25 via Nuitee
E
Eylon young couple il
10
Exceptional
Pros:

The place is running by an grate couple that is in the business for years. They are the nicest people! Welcoming and helpful.
The rooms are big and spacious, and the shower to.
It close the the sea and couple nice beaches.
Quite and relaxing, highly recommend 👌

2024-07-01 via Nuitee
R
Rogers family with young children us
10
Was enjoyable and much better than staying downtown with all of the noise and music. Much quieter here!
Pros:

The property is right across from the beautiful ocean and a few hundred meters from a slide that goes off into the ocean as well as diving boards and snorkeling. The host family is awesome and knows everyone on the island.

Cons:

Nothing! We loved it.

2024-04-02 via Nuitee