Phoenix

Hotels
9.4 (447 reviews)
Fira,Mesa Katikies , Fira , gr

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and well-maintained rooms
Beautiful and relaxing pool area
Cons:
Mobility issues due to steep location
A slight challenge walking uphill

Categories

Cleanliness
9.81
Extremely clean; rooms were cleaned daily and very well maintained.
Service
9.78
Faye was an exceptional host and provided excellent service.
Location
9.32
Good location, a short walk from Fira, but note that accessibility might be difficult due to steep hills.
Room Quality
9.27
Rooms were very clean and comfortable; met all expectations.
Amenities
9.3
Great amenities such as a beautiful outdoor pool and good WiFi.
Value for Money
9.26
Excellent value considering the quality of service and cleanliness.
Food and Beverage
8.81
No specific mentions; standard quality for this hotel tier.
Overall Experience
9.68
Overall an incredible stay with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:06

Property Description

Luxurious Accommodations

Indulge in a stay at Phoenix in Fira, where every room opens to a balcony or terrace. Enjoy modern amenities like a flat-screen TV, fridge, and air conditioning. Some units even offer a convenient kitchenette.

Relaxation and Convenience

Unwind by the outdoor pool or stay connected with complimentary WiFi throughout the property. The hotel's prime location puts the Archaeological Museum of Thera and the Prehistoric Thera Museum within walking distance.

Ideal Location

Located just 4 km from Thira Airport, Phoenix provides easy access to all that Fira has to offer. Book your stay now for a perfect blend of comfort and convenience.

Important information:

Please note that extra guests can only be accommodated at extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 447 reviews
Cleanliness: 9.81
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
C
Chris • couple • ca
9
Pros:

Fay was wonderful to deal with. The room was very clean as was the pool

Cons:

The walk into town is steep and hot.

2026-07-22 • via Nuitee
J
Jenna • couple • us
10
Cute hotel, easy walk into main town, nice pool and the property manager is so sweet and helpful!!
Pros:

Cute hotel, easy walk into main town, nice pool and the property manager is so sweet and helpful!!

2026-07-20 • via Nuitee
K
Kristel • solo_traveller • be
9
Pros:

Prachtige kamer, mooi zwembad. Superlieve eigenares.

Cons:

Niets eigenlijk.

2026-07-19 • via Nuitee
A
Aude • family_with_children • fr
10
Pros:

Hôtel propre, au calme, ménage fait tous les jours.
Belle piscine.
À une dizaines de minutes à pied des bus et du centre de Fira ( ça grimpe un peu)
La sympathie de Fay.

2026-07-19 • via Nuitee
S
Sienna • couple • gb
10
Lovely reserved place, clean and friendly
Pros:

Really nice and quiet round the pool. Room cleaned thoroughly everyday including new towels.

Cons:

Bit of a walk to the centre but also keeps away from too much noise

2026-07-19 • via Nuitee
V
Vincenzo • solo_traveller • it
9
2026-07-17 • via Nuitee
Ágost • couple • hu
10
2026-07-10 • via Nuitee
K
KONDO • couple • jp
10
2026-07-07 • via Nuitee
R
Roxane • couple • fr
9
Séjour très agréable
Pros:

La propreté, la proximité (bien qu’un bout d’une route pentue), le calme et la gentillesse de la propriétaire

Cons:

/

2026-07-07 • via Nuitee
S
Sidonie • couple • fr
9
Super hotel pour séjourné à Fira
Pros:

L’hôtel est super !!! Avec une hôte très accueillante et à l’écoute . La piscine au pied des chambres incroyable . Très bien situé à 10 min du centre et de l’arrêt de bus de Fira

Cons:

Petit soucis avec la porte et la clef de la chambre

2026-07-06 • via Nuitee
M
Michael • couple • ie
10
2026-07-02 • via Nuitee
D
DOMENICA • extended_group • it
9
Soggiorno in relax
Pros:

Bella villa con piscina, super pulito, staff gentile e disponibile, ottimo caffè e tè in camera con acqua, succhi e biscotti.
Da raccomandare, unica piccola nota negativa, le due rampe di salita a piedi per raggiungere il centro.

Cons:

La strada in pendenza per raggiungere il centro, abbastanza faticoso con il caldo

2026-07-01 • via Nuitee
M
Malika • couple • fr
8
2026-06-30 • via Nuitee
L
Lamia • extended_group • fr
8
Pros:

Nous avons passé un excellent séjour ! L’hôte est d’une gentillesse incroyable, toujours disponible et très accueillant. La chambre était impeccable, très propre et parfaitement équipée avec tout le nécessaire pour passer un agréable séjour. Le rapport qualité-prix est excellent et l’emplacement est très pratique pour profiter des alentours. Nous recommandons cet hébergement sans hésiter et y reviendrions avec grand plaisir. Merci encore pour cet accueil exceptionnel de l'hôte ♥️

2026-06-23 • via Nuitee
P
PANAGIOTIS • solo_traveller • gr
9
2026-06-06 • via Nuitee
T
tomas • solo_traveller • pt
9
Pros:

The staff was super friendly, the room was clean and tidy! Location is great as it's near the viilage center, near car parking but at the same time it's and perfect to rest

Cons:

The bed was a little small, but its managable

2026-06-01 • via Nuitee
M
MICHAEL • couple • gb
8
2026-05-16 • via Nuitee
K
Kalpesh • couple • in
9
2026-05-14 • via Nuitee
M
MEIZHEN • couple • cn
9
Pros:

房东很热情、和蔼可亲，为我们安排的接机服务（需收费），并让我们提前入住，这点非常感谢房东。房子住的比较舒服，厨房设施齐全，有2个煮东西的电磁炉。还有洗衣机为我们解决了洗衣的麻烦。

Cons:

缺少晾衣服的地方。房间里有一些蚊子，晚上睡觉不舒服。建议是否安装纱窗。

2026-05-06 • via Nuitee
S
Suiyu • family_with_children • cn
8
Pros:

The kitchen is good.
Swimming pool is good.

Cons:

Window screen should have been installed to stop mosquito.
No English TV channel.

2026-05-02 • via Nuitee