Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean apartments
Good value for money
Cons:
Issues with cleanliness
No bedding provided on arrival
Limited kitchen supplies
Noise from neighbors

Categories

Cleanliness
7.85
Multiple reviews pointed out cleanliness issues; some indicated the apartment was not up to par.
Service
9.35
Most reviews mentioned friendly staff despite a few service issues; generally considered responsive.
Location
9.35
The location was frequently praised, being close to public transport and convenient.
Room Quality
8.35
Guests liked the size and general comfort of the rooms but raised concerns about heating.
Amenities
8.35
Some amenities were lacking, as indicated by missing kitchenware and bedding.
Value for Money
8.85
Most guests felt that the apartment offered good value for the location and space provided.
Food and Beverage
6.35
Complaints about lack of basic kitchen supplies diminished the experience.
Overall Experience
8.75
Overall sentiment is positive despite some issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:33

Property Description

Luxurious Sustainable Aparthotel in Vienna

Comfortable and Eco-Friendly Rooms: Enjoy allergy-free rooms with modern amenities including a coffee machine, dishwasher, and air-conditioning.

Convenient Location: Situated near popular attractions like Schönbrunner Gardens and Schönbrunn Palace, with easy access to bicycle parking and family rooms.

Fully Equipped Kitchen and Garden: Relax in a spacious unit with a fully equipped kitchen, private bathroom, and access to a charming garden.

Experience the perfect blend of comfort and sustainability at Vienna Residence, Hietzing - Schönbrunn. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 69 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 59 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 278 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 6.35
Overall Experience: 8.75
S
Susanne family_with_children at
9
2026-02-13 via Nuitee
B
Bernhard couple at
9
Sehr schöne helle Wohnung mit leichten, kleinen Verbesserungsmöglichkeiten.
Pros:

Trotz der Lage am Hietzinger Kai ist die Wohnung ziemlich ruhig, vor allem die Fenster und Terrasse in den hellen grünen Innenhof. Die Wohnung ist 2-geschoßig, lichtdurchflutet und sauber. Die Betten und Bettwäsche angenehm, genug Handtücher. U4-Bahnstation Braunschweiggasse ganz in der Nähe.

Cons:

Die Küchenausstattung ist leider etwas mangelhaft: kleine Messer, Käse-Reibe, Salz, Pfeffer, Essig, Öl, Tee. Der vereinbarte Checkout ist um 11.00 Uhr. Trotzdem wird man um 9:30 herausgeläutet.

2026-02-09 via Nuitee
R
Ralf couple at
8
2026-02-08 via Nuitee
T
Terezia couple sk
9
Pros:

The layout of the apartment was nice. The spatial bathroom has a wasching maschine and also a bathtub. The kitchen had all the necessities. My partner and I enjoyed our stay.

Cons:

The apartmen could have some tea available or sugar and salt. Otherwise it was very nice.

2026-01-29 via Nuitee
K
Klaudia family_with_children rs
10
2026-01-24 via Nuitee
M
Mustafa family_with_children tr
10
2026-01-24 via Nuitee
M
Mohmed family_with_children at
1
Pros:

Lage Einrichtung war gut

Cons:

Das Personal ist sehr frech und unhöflich und sperren mit den Tür Code einfach die Tür während ich geschlafen habe sowas freches habe ich nirgendwo gesehen oder gehört

2026-01-19 via Nuitee
O
Oleksandra couple at
9
2026-01-19 via Nuitee
E
Eljesa couple at
10
2026-01-19 via Nuitee
A
Angelika couple de
9
Kurz gesagt....wir waren mit der Ferienwohnung sehr zufrieden und würden sie wieder buchen.
Pros:

Die Ferienwohnung hat uns sehr gut gefallen, besonders, dass eine kleine Terrasse mit einem grünen Innenhof vorhanden war. Die Betten waren prima und bequem. Das große Terrassenfenster war sehr dicht, dadurch konnte man wunderbar schlafen. In der Wohnung waren sogar ein Staubsauger und Wäscheständer vorhanden, was wir auch genutzt haben (feuchte Handtücher etc.).

Cons:

Leider fehlte eine Bratpfanne. Allerdings wurde diese auf unsere Bitte gleich einen Tag später in die Wohnung gestellt. Vielleicht wären ein paar Wassergläser mehr auch schön gewesen. Schade war, dass lediglich ein riesiges Badetuch (viel zu groß zum Benutzen) und ein kleines Handtuch pro Person vorhanden gewesen sind. Schöner wären 4 normale Handtücher pro Person. Wünschenswert wäre auch, dass die kleinen Stellen von Schimmel im Bereich der Badewanne beseitigt würden.

2026-01-19 via Nuitee
J
Jennet solo_traveller at
9
2026-01-19 via Nuitee
K
Keith family_with_children us
10
Beautiful, spacious, quiet apartment
Pros:

Beautiful, spacious, quiet apartment with a lovely balcony overlooking the garden. Steps away from the U4 and a quick walk to Schönbrunn along beautiful tree lined streets. Large bathroom with shower/tub and laundry, fully equipped kitchen and air conditioning. Comfortable bed. Easy, contactless entry. Responsive hosts.

Cons:

The only negative I could find is that while the thermostat read 18C is was definitely not 18. It was set to that temp and no cooler. It was ok for sleeping at night, but a bit hot for us in the daytime. Oh - and it would be great to have some basic instruction on using the cooktop. ChatGPT was my friend though - a few pictures and questions and I had it heating.

2026-01-19 via Nuitee
A
Anne couple at
5
Wir sind enttäuscht.
Pros:

- Lage und Erreichbarkeit
- Ausstattung der Geräte

Cons:

Lärmbelästigung:
- pfeifendes Geräusch aus dem Keller, das sich bis in das 1. OG übertragen hat, wurde erst nach 48 Stunden behoben
- zwei schlaflose Nächte aufgrund dieses Lärms
- Kundenservice zunächst nicht erreichbar und dann ungehalten bei Meldung des pfeifenden Lärms

Mülltrennung:
- keine durchgehende Mülltrennung möglich (nur für Papier und Restmüll) - obwohl man im Aushang dazu aufgefordert wird

Abnützung:
- das Appartement wirkt teilweise abgenützt bzw. hat sichtliche Gebrauchsspuren (Küche und Bad)
- die Fotos auf der Plattform zeigen ein neues Appartement, was wir auch erwartet hätten

2026-01-19 via Nuitee
H
Helmut couple at
10
Wie zuvor
Pros:

Wie zuvor schon geschrieben.

2026-01-19 via Nuitee
R
Rudina couple al
10
Made our stay easy and peacfull!
Pros:

All was best!

Cons:

Very friendy comunication team.

2026-01-17 via Nuitee
K
Koçer family_with_children tr
7
Temiz kullanışlı daire, merkezden uzak
Pros:

Ev çok temızdı hersey yenıydı ve ıhtıyacımız olabılecek hersey vardı ütü çamaşır makinası vs
Bu ev bence daha uzun surelı vıyana da işi olanlara daha uygun

Cons:

Konumu iyi denmiş ama uzak bı metroya yürüme mesafesinde dıye hersey çözülmüyor yakınında market restoran yok ılla 15 dk kadar yurumenız yada araçla gitmeniz gerekıyor fıyatıda pahalı

2026-01-17 via Nuitee
P
PATRICK ANTOINE couple fr
10
Super séjour 🤩
Pros:

La propreté

2026-01-16 via Nuitee
M
Melina family_with_children de
9
The accommodation is in a great location, close to everything, yet very quiet with no outside noise. The place was clean
Pros:

Very clean, good Location, was quiet couldn’t hear nice from outside.

Cons:

The only issue I would like to mention is that the stairs are quite dangerous. We stayed with a two-year-old child, and there was no safety gate or any child protection to prevent children from falling or accessing the stairs.

2026-01-15 via Nuitee
E
Evgeny couple de
8
2026-01-15 via Nuitee
B
Bálint couple hu
9
2026-01-15 via Nuitee