ENTEBBESTAY APARTHOTEL - Kitooro

Hotels
9.4 (116 reviews)
Plot 131 KITOORO ROAD ENTEBBE , Entebbe , ug

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and convenient location
Good amenities
Cons:
Minor water pressure issue in shower
Some sound from nearby music

Categories

Cleanliness
9.61
Generally clean and well-maintained, with many positive mentions of cleanliness.
Service
9.88
Exceptional service with multiple mentions of staff being friendly and helpful.
Location
9.42
Conveniently located near the airport with good access.
Room Quality
9.37
Rooms were described as modern and well-equipped, though there were some mentions of minor issues.
Amenities
9.4
Good amenities including airport transport and spacious rooms.
Value for Money
8.86
Considered slightly high in price for some, but overall satisfactory.
Food and Beverage
8.91
Breakfast and meal options were generally well-received with some room for improvement.
Overall Experience
9.78
Overall very positive experiences with staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:03

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Sun Terrace
Enjoy a refreshing dip in our outdoor pool while soaking in breathtaking views of the lake. Relax on the sun terrace and bask in the warm sunshine during your stay.

Gourmet Dining and Tour Services
Indulge in delicious Continental and American cuisine at our romantic restaurant. Start your day with a hearty breakfast and explore local specialties. Take advantage of sightseeing tours and car rental services for a memorable experience.

Experience luxury and comfort at ENTEBBE STAY Apart-Hotel. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 116 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.78
H
Helena • couple • at
10
2026-03-03 • via Nuitee
T
Tilda • extended_group • se
10
Mycket nöjda! Rekommenderar!
Pros:

Hjälpsam och trevlig personal. Väldigt fräscht och rent. Bra AC och wifi. Rymligt.

Cons:

Jättebra läge om man ska till/från flygplatsen, men eventuellt lite tråkigt område i övrigt

2026-03-02 • via Nuitee
M
Matthew • family_with_children • ke
10
2026-02-26 • via Nuitee
B
Best • solo_traveller • cd
8
Bon séjour, overall je ne me plaint pas !
Pros:

Le confort, les équipements, le personnel avec qui j’ai été en contact

Cons:

Dans les environs de l’établissement, il y a un genre de commerce où la musique est jouée à un son très élevé même la nuit. Ma première nuit était plus calme mais la nuit de mon départ était plus bruyante.

2026-02-12 • via Nuitee
N
noam • family_with_children • il
10
Pros:

קיבלנו את הדירה הגדולה. 3 חדרי שינה סלון ומטבח. דירה יפה וחדשה מזגנים בחדרים. הדירה צמודה לשוק הצבעוני של אנטבה כיף לטייל לקנות דברים (היינו בשלישי יום שבו יש הרבה דוכני בגדים)
הצוות נהדר סלה כיוון וליווה אותנו לבילוי ערב. ארוחת הבוקר מושקעת והותאמה לבקשות שלנו

Cons:

הקרבה לשוק יוצרת טיפה רעש בעיקר אחהצ והערב. אחכ זה נרגע והחלונות והמזגנים די אוטמים.
הבריכה די קטנה אבל חביבה ונעים לשבת סביבה.

2026-02-12 • via Nuitee
N
Nathan • family_with_children • gb
8
Our stay was lovely.
Pros:

The apartment was well lit, tidy and comfortable. All rooms had Airconditioning and were self contained. The mini-swimming pool was quite relaxing. The WiFi was fast. Generally, the ambiance of the apartment was good.

Cons:

The (English) breakfast was quite basic. The food portions were not as expected (small). The areas around the swimming pool are slippery when wet. The waitress(es) perhaps need more training in customer care.

2026-01-29 • via Nuitee
M
Martin • couple • gb
9
Safe and secure location
Pros:

Very friendly and helpful staff who went the extra mile
Good food and drinks
Very safe and secure location
Huge apartment and well equipped

2026-01-25 • via Nuitee
T
Thomas • family_with_children • de
10
Pros:

Sehr freundliches Personal. Gite Lage.

Cons:

Leider immer wieder Stromausfall in der Unterkunft und Umgebung.

2026-01-25 • via Nuitee
J
Jack • family_with_children • gb
10
A true Gem in entebbe
Pros:

ALL , of the staff were amazing & honestly made it feel like a home to me , Sally & Gilbert considered every single factor for both my comfortably & most importantly my safety!!

The hard working Lucy is an exceptional lady , who tends to your rooms cleanliness & comfort

I will honestly say 10/10 from all the staff at entebbe stay & would definitely book again

2026-01-22 • via Nuitee
D
Damallie • family_with_children • gb
9
Pros:

Friendly and very responsive staff who are very good with receiving and executing instructions.
Good time keep - airport shuttle was ready at time requested.
Facility is very clean with up to date furniture and equipment

Cons:

The road leading to the property is a bit dusty and bumpy making it look further than it actually is.

2026-01-12 • via Nuitee
S
Stella • family_with_children • au
10
Clean apartments with amazing staff members.
Pros:

All the staff was amazing, they went above and beyond. Particularly Gilbert and Saleh.

Cons:

The bathroom was so small.

2026-01-11 • via Nuitee
G
Gareth • family_with_children • gb
9
Excellent and comfortable place to spend a final night in Uganda.
Pros:

Staff greeted us at the gate and were friendly and helpful. Gilbert cooked us an excellent dinner, including fresh tilapia. A driver was arranged to take us to the airport in the middle of the night, and was prompt.

Cons:

The meal took a long a time to cook, but that's not unusual in this part of the world, and it was all fresh, which is good.

2026-01-07 • via Nuitee
A
Adrian Neil • solo_traveller • za
9
2026-01-05 • via Nuitee
A
Adrian Neil • solo_traveller • za
9
2026-01-05 • via Nuitee
G
Gloria • extended_group • es
10
Muy recomendable
Pros:

Alojamiento super top. Nos encantó. Repetiremos con grupos.

2026-01-01 • via Nuitee
K
Keza • family_with_children • gb
9
Pros:

The place was clean and convenient and the bonus of airport transport . The driver was helpful, and the receptionist was happy and professional

Cons:

None

2025-12-31 • via Nuitee
J
JAUME • extended_group • es
9
Molt bon allotjament prop l’aeroport
Pros:

Modern, ben decorat i una molt bona atenció del personal. A més ofereixen un trasllat des de l’aeroport. Ens van servir l’esmorzar a l’apartament.

Cons:

La pressió de l’aigua de la dutxa.

2025-12-30 • via Nuitee
F
Fabrice Claude • family_with_children • fr
10
Pros:

The.servixe was great! Early check-in, extra breakfast for very early check-in; very good breakfast, and a broad range of delicious meals for lunch and dinner.
They really pay attention to all details, and make you as comfortable as if you were in your own home, with room service, and beyond.

Cons:

Nothing negative to declare.

2025-12-29 • via Nuitee
H
Hilda • family_with_children • sc
8
2025-12-27 • via Nuitee
J
James • family_with_children • us
10
Great place!
Pros:

Nice place. Especially convenient with two separate rooms, each with their own bathroom. There is a kitchen with a fridge, freezer, oven/range, and microwave. The best part, however, is the staff. Gilbert was amazing. Very attentive and responsive. Airport shuttle picked me up at 2 a.m. (pre-arranged). Definitely recommend this place.

Cons:

As some others mentioned, there is music playing nearby that you can hear from inside. Didn't bother me and it didn't go late into the night.

2025-12-06 • via Nuitee