Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Spacious accommodations
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.44
Some reviews highlighted cleanliness issues such as dirty beds and strange odors.
Service
8.91
Good communication and helpful service noted in multiple reviews.
Location
9.45
Several reviews praised the excellent location close to main attractions.
Room Quality
7.9
Mixed sentiments with some praising spaciousness while others noted uncomfortable beds.
Amenities
8.43
Amenities like luggage storage and kitchen facilities received positive feedback.
Value for Money
8.39
Hotels were perceived to offer good value considering their location.
Food and Beverage
8.34
No specific reviews on this; assumed to be standard quality for this hotel tier.
Overall Experience
8.31
Generally positive experiences, with joys of location and comfort cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:56

Property Description

Central Location in Kraków - Roller Aparthotel is conveniently situated in the heart of Kraków, just 600 meters from the Main Market Square, making it the perfect base for exploring the city.

Entertainment and Convenience - Guests can enjoy self-catering accommodation with free Wi-Fi, along with complimentary tea and coffee. The hotel offers an xBox game console, a shared computer, and organizes trips to popular attractions like the Wieliczka Salt Mine and Auschwitz-Birkenau.

Safety and Accessibility - For added security, the hallway is monitored, and electronic codes are required in addition to keys for entry. Located just 500 meters from Kraków Główny Train Station, the hotel is surrounded by cafes and restaurants, with the Wawel Royal Castle a short distance away.

Book now to experience the perfect blend of comfort, convenience, and entertainment at Roller Aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 45 zł per person per night when using an existing bed.
    People 4 years old and over stay for 50 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3608 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.31
H
Halicka • solo_traveller • pl
8
Pros:

Lokalizacja super blisko PKP i starego rynku.Pokój był przestronny i wygodny. Czysta pościel i ręczniki. W kuchni brakuje ręczników papierowych, ściereczek i ociekacza do naczyń.

2026-04-11 • via Nuitee
M
Matthew • family_with_children • us
8
2026-04-11 • via Nuitee
D
Danai Kon • solo_traveller • gr
9
Comfortable room, excellent location
Pros:

Incredible location right at the beginning of the old town and very close to the train station. Great that there was a supermarket immediately below the building and a very nice, affordable restaurant on the street. The room was big, clean, warm, comfortable, with a good equipped kitchen and bathroom. Good price for money.

Cons:

The mattress was rather soft, basic Ikea. Could have been slightly better. The water in the shower was warm but lasted about 5'. We didn't mind particularly but thought it better to let it be known.

2026-04-11 • via Nuitee
Z
Zuzanna • couple • gb
8
2026-04-11 • via Nuitee
M
Magdalena • extended_group • pl
10
2026-04-10 • via Nuitee
P
paulo • extended_group • pt
10
Pros:

Excelente localização, limpeza, confortável e simpatia do proprietário

2026-04-10 • via Nuitee
K
Kama • extended_group • gb
6
It was OK
Pros:

It is very well located. With shops and restaurants literally on your doorstep. Rooms are OK. Bathroom clean ish but shower leaked water out so we ended up with flooded floor. I've not met any staff. Toilet is minute. It should come with warning that plus size people should see it before booking.

Cons:

Somebody on site. More pillows, bigger toilet

2026-04-10 • via Nuitee
ΗΛΙΑΝΝΑ • couple • gr
8
2026-04-10 • via Nuitee
Аріна • extended_group • ua
10
2026-04-10 • via Nuitee
J
jacek • solo_traveller • pl
2
Pros:

Lokalizacja

Cons:

Telewizor nie dziala. Nieskuteczna proba usuniecia awarii. Obciazony kwota do zaplaty za 1hr przedluzenia pobytu . Umywalka w toalecie nie drozna . Brak rekompensaty za nie dzialajacy telewizor . Ogolnie tez zastrzezenia do czystosci pokoju

2026-04-10 • via Nuitee
A
Anastasiia • family_with_children • ua
9
2026-04-10 • via Nuitee
I
Ivan • extended_group • ua
8
Pros:

Удобное расположение, хорошее отношение персонала. Так как были проездом, ночевали одну ночь, много сказать не могу, но все понравилось.

Cons:

Так как нас было 6 человек, на такое количество немного тесновато, но учитывая, что мы только переночевали и в номере находились мало времени, то все ок.

2026-04-09 • via Nuitee
M
Martin • solo_traveller • ee
8
2026-04-09 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Pros:

Przestrzeń apartamentu, styl, widok, wyposażenie, baaaardzo komfortowo

2026-04-09 • via Nuitee
A
Ana • family_with_children • es
8
Pros:

La ubicación es perfecta para visitar el centro andando. Hay un supermercado y un restaurante muy bueno justo al lado.
Habitaciones grandes y camas cómodas.
El chico de la recepción fue amable .
Se pueden dejar las maletas después del check out.

Cons:

Tiene poco menaje y de amenities solo un bote dosificador con muy poco gel.
Los techos son muy altos porque es un edificio viejo aunque el apartamento está reformado.

2026-04-08 • via Nuitee
A
Alessia • extended_group • it
8
Carino e confortevole
Pros:

Camera molto grande e confortevole.
Posizione ottima a due passi dalla stazione e dalla piazza principale di Cracovia.

2026-04-08 • via Nuitee
M
Marcinkiewicz • family_with_children • pl
8
2026-04-08 • via Nuitee
N
Nataliia • extended_group • ua
3
Pros:

Lokalizacja jest cudowną!
Bardzo miły pracownik, jaki nam dał klucze.

Cons:

Mieszkanie potrzebuję remontu.
I jeszcze - dobrze sprzątanie.

2026-04-08 • via Nuitee
S
Suzanne • extended_group • gb
10
Great property and great location!
Pros:

The room was so cosy and clean, the beds were great and the facilities were great. We booked last minute and was so impressed with the room!

Cons:

Nothing, the room was great and the location was great! Really impressed

2026-04-07 • via Nuitee
O
Olga • couple • by
10
2026-04-07 • via Nuitee