Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Spacious accommodations
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.44
Some reviews highlighted cleanliness issues such as dirty beds and strange odors.
Service
8.91
Good communication and helpful service noted in multiple reviews.
Location
9.45
Several reviews praised the excellent location close to main attractions.
Room Quality
7.9
Mixed sentiments with some praising spaciousness while others noted uncomfortable beds.
Amenities
8.43
Amenities like luggage storage and kitchen facilities received positive feedback.
Value for Money
8.39
Hotels were perceived to offer good value considering their location.
Food and Beverage
8.34
No specific reviews on this; assumed to be standard quality for this hotel tier.
Overall Experience
8.31
Generally positive experiences, with joys of location and comfort cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:56

Property Description

Central Location in Kraków - Roller Aparthotel is conveniently situated in the heart of Kraków, just 600 meters from the Main Market Square, making it the perfect base for exploring the city.

Entertainment and Convenience - Guests can enjoy self-catering accommodation with free Wi-Fi, along with complimentary tea and coffee. The hotel offers an xBox game console, a shared computer, and organizes trips to popular attractions like the Wieliczka Salt Mine and Auschwitz-Birkenau.

Safety and Accessibility - For added security, the hallway is monitored, and electronic codes are required in addition to keys for entry. Located just 500 meters from Kraków Główny Train Station, the hotel is surrounded by cafes and restaurants, with the Wawel Royal Castle a short distance away.

Book now to experience the perfect blend of comfort, convenience, and entertainment at Roller Aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 45 zł per person per night when using an existing bed.
    People 4 years old and over stay for 50 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3443 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.31
M
Magdalena • solo_traveller • be
8
it was a good place to stay. would stay there again
Pros:

Location is great. Plus for a lift

2026-03-14 • via Nuitee
E
Ewa • family_with_children • gb
10
Pros:

I love everything about this place. Always staying there if there's anything available

2026-03-14 • via Nuitee
A
Alexandra • family_with_children • fr
10
Pros:

Accueil et emplacement

2026-03-14 • via Nuitee
D
Dziani • solo_traveller • pl
8
2026-03-14 • via Nuitee
D
Dotenco • couple • md
8
2026-03-14 • via Nuitee
U
Unda Bernal • couple • pl
8
Good option for a night or two.
Pros:

Good option for a night or two in the city

Cons:

N/A

2026-03-14 • via Nuitee
Вальт • solo_traveller • ua
8
2026-03-13 • via Nuitee
G
Grzegorz • solo_traveller • pl
8
2026-03-13 • via Nuitee
P
Pascal • couple • gb
4
Cons:

Catfish stay

2026-03-13 • via Nuitee
P
Paula • couple • es
10
Todo perfecto
Pros:

Esta cerca del centro y la habitación era grande y muy bonita

2026-03-13 • via Nuitee
I
Izabela • extended_group • pl
9
2026-03-11 • via Nuitee
C
Ciara • couple • gb
10
absolutely loved it!
Pros:

the location was perfect, staff were friendly and could ask them questions

Cons:

no where to wash up used cutlery/crockery

2026-03-11 • via Nuitee
S
Sylwia • solo_traveller • dk
8
2026-03-11 • via Nuitee
T
Tanya • family_with_children • ua
7
Good stay with reasonabke price next to the Railway station
Pros:

It's really close to the railway station, has a beautiful view and friendly administrator at the reception. The apartment was clean.

Cons:

Despite the fact that the bed was not very comfortable and the bathroom was separate and shared with other rooms, I think the price/quality ratio was very satisfactory.

2026-03-11 • via Nuitee
I
Iryna • family_with_children • ua
6
Прийнятний варіант на одну ніч.
Pros:

Чудове розташування між вокзалом та центром. Простора кімната з прекрасним видом з вікна. Зручний стіл та крісла для ідеального ранку з кавою.

Cons:

Постільну білизну краще було б поновити. Менше ліжко взагалі неможливо було використати, дитина відмовилась там спати, бо ковтунці на матраці заважали навіть через простирадло.
Деревʼяні двері здригались щоразу хтось з сусідів проходив.

2026-03-10 • via Nuitee
D
DARIS • family_with_children • it
7
Nel complesso bello
Pros:

Posizione e palazzo in sé

Cons:

Odore di chi aveva cenato prima di noi

2026-03-10 • via Nuitee
T
Thiel • extended_group • pl
10
Pros:

Obsługa recepcyjna jest bardzo profesjonalna i elokfentna, na każdym etapie pobytu można było na nią liczyć!

2026-03-10 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
Великолепный чистый номер апарт-отеля
Pros:

Великолепный чистый номер с уютной постелью, кухней и ванной комнатой. Понравилось все: от бесконтактного поселения, вовремя предоставленной информацией по заселению, включая схему пешего пути от главного вокзала Кракова. В целом все соответствует описанию и превзошло мои ожидания. Спасибо.

Cons:

Нет такого

2026-03-09 • via Nuitee
Y
Yehuda • extended_group • il
10
2026-03-09 • via Nuitee
R
Roman • family_with_children • ua
8
2026-03-08 • via Nuitee