Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Spacious accommodations
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.44
Some reviews highlighted cleanliness issues such as dirty beds and strange odors.
Service
8.91
Good communication and helpful service noted in multiple reviews.
Location
9.45
Several reviews praised the excellent location close to main attractions.
Room Quality
7.9
Mixed sentiments with some praising spaciousness while others noted uncomfortable beds.
Amenities
8.43
Amenities like luggage storage and kitchen facilities received positive feedback.
Value for Money
8.39
Hotels were perceived to offer good value considering their location.
Food and Beverage
8.34
No specific reviews on this; assumed to be standard quality for this hotel tier.
Overall Experience
8.31
Generally positive experiences, with joys of location and comfort cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:56

Property Description

Central Location in Kraków - Roller Aparthotel is conveniently situated in the heart of Kraków, just 600 meters from the Main Market Square, making it the perfect base for exploring the city.

Entertainment and Convenience - Guests can enjoy self-catering accommodation with free Wi-Fi, along with complimentary tea and coffee. The hotel offers an xBox game console, a shared computer, and organizes trips to popular attractions like the Wieliczka Salt Mine and Auschwitz-Birkenau.

Safety and Accessibility - For added security, the hallway is monitored, and electronic codes are required in addition to keys for entry. Located just 500 meters from Kraków Główny Train Station, the hotel is surrounded by cafes and restaurants, with the Wawel Royal Castle a short distance away.

Book now to experience the perfect blend of comfort, convenience, and entertainment at Roller Aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 45 zł per person per night when using an existing bed.
    People 4 years old and over stay for 50 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3814 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.31
M
Maja • family_with_children • pl
10
2026-06-20 • via Nuitee
E
Elena • family_with_children • me
9
Pros:

Excellent location. Friendly staff, quick to respond and ready to help

Cons:

The building is old, which is the price you pay for being so close to the Old Town. The apartment is a bit shabby and could use renovation. But then the cost of staying there would probably be much higher.

2026-06-20 • via Nuitee
V
Viktoriia Pinchuk • solo_traveller • ua
8
2026-06-20 • via Nuitee
T
Tomasz • solo_traveller • pl
8
2026-06-19 • via Nuitee
K
Klaudia • solo_traveller • pl
8
Pros:

Personel,lokalizacja, dużej pokoje

Cons:

Tragiczna łazienka!!!! Brudno. Materace fatalne.

2026-06-19 • via Nuitee
D
Daria • couple • ua
8
2026-06-18 • via Nuitee
G
Gierczyńska • solo_traveller • pl
8
2026-06-18 • via Nuitee
K
Kubiak • solo_traveller • pl
10
2026-06-18 • via Nuitee
N
Nataliia • solo_traveller • ua
10
2026-06-18 • via Nuitee
F
Filip • solo_traveller • pl
4
Pros:

Near the railway station

Cons:

Cold, loud and nowhere near the standards for this price

2026-06-18 • via Nuitee
M
Marek • solo_traveller • pl
9
2026-06-17 • via Nuitee
K
Khrystyna • solo_traveller • ua
9
2026-06-17 • via Nuitee
B
Boguslaw • couple • pl
10
2026-06-16 • via Nuitee
Олена • solo_traveller • ua
10
Pros:

Dzień dobry, dziękuję bardzo, apartamenty są cudowne, sen był komfortowy.

2026-06-16 • via Nuitee
R
Rebecca • family_with_children • gb
6
Uncomfortable bedding, dirty cutlery, nice location.
Pros:

Great location.

Cons:

It wasn’t clean, the cushion covers smelled. The cutlery was dirty. The bedding was horrible, lumpy pillows that were tiny like half the size of normal pillows. Mattresses were awful and lumpy, just springs.

2026-06-16 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
Pros:

Bliskość Starego Miasta i zabytków, czystość, jakość obsługi personelu, szybki kontakt z e-mail z personelem po zatwierdzeniu rezerwacji.

Cons:

Pokój mógłby być minimalnie większy, brak bezpłatnego parkingu.

2026-06-15 • via Nuitee
E
Esmiralda • family_with_children • ua
8
Були транзитом одну добу. Вигідне розташування поруч з автостанцією, залізницею, з історичним центр
Cons:

Ванна кімната не в кімнаті, а поруч

2026-06-15 • via Nuitee
M
Michel • solo_traveller • fr
9
2026-06-15 • via Nuitee
Миронов Дмитро • family_with_children • ua
10
2026-06-15 • via Nuitee
O
Olga • solo_traveller • ua
10
Great location, quiet place
Pros:

Nice location, very close to the train/bus station and the city center. Cozy room, quiet place.

Cons:

There was no door in the shower cabin - the floor was absolutely wet.

2026-06-15 • via Nuitee