Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Spacious accommodations
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.44
Some reviews highlighted cleanliness issues such as dirty beds and strange odors.
Service
8.91
Good communication and helpful service noted in multiple reviews.
Location
9.45
Several reviews praised the excellent location close to main attractions.
Room Quality
7.9
Mixed sentiments with some praising spaciousness while others noted uncomfortable beds.
Amenities
8.43
Amenities like luggage storage and kitchen facilities received positive feedback.
Value for Money
8.39
Hotels were perceived to offer good value considering their location.
Food and Beverage
8.34
No specific reviews on this; assumed to be standard quality for this hotel tier.
Overall Experience
8.31
Generally positive experiences, with joys of location and comfort cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:56

Property Description

Central Location in Kraków - Roller Aparthotel is conveniently situated in the heart of Kraków, just 600 meters from the Main Market Square, making it the perfect base for exploring the city.

Entertainment and Convenience - Guests can enjoy self-catering accommodation with free Wi-Fi, along with complimentary tea and coffee. The hotel offers an xBox game console, a shared computer, and organizes trips to popular attractions like the Wieliczka Salt Mine and Auschwitz-Birkenau.

Safety and Accessibility - For added security, the hallway is monitored, and electronic codes are required in addition to keys for entry. Located just 500 meters from Kraków Główny Train Station, the hotel is surrounded by cafes and restaurants, with the Wawel Royal Castle a short distance away.

Book now to experience the perfect blend of comfort, convenience, and entertainment at Roller Aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 45 zł per person per night when using an existing bed.
    People 4 years old and over stay for 50 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3443 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.31
A
Andrzej • couple • pl
10
Pros:

Wspaniała lokalizacja, w połowie drogi między dworcem PKP, a starym miastem. Nasz apartamenty 2 pokojowy był przestronny, idealny dla rodziny z dwójką dzieci.

2026-02-14 • via Nuitee
K
Kurek • solo_traveller • gb
7
2026-02-14 • via Nuitee
V
Valeriia • couple • ua
10
Pros:

Everything was good, comfortable, clean and a great location !

2026-02-14 • via Nuitee
T
Tomi • solo_traveller • fi
8
2026-02-14 • via Nuitee
M
Marina • family_with_children • il
1
Впечатления отвратительные
Pros:

Единственное преимущество это месторасположение- центр Кракова.

Cons:

Это не отель как заявлено на букинг и ни о каких 4 звездах тут речи быть не может. Это квартиры в старом доме в центре Кракова. В одной из квартир, в которую нас сразу заселили был ужасный запах, как будто умер кто-то. Нам поменяли квартиру, но состояние ее было такое же- очень грязное в доме все! Утром кофе спустились купить в жабке потому что чайник, чашки страшно было в руки брать. Много пыли, грязи, мебель очень старая, поломанная кровать, застиранные полотенца.

2026-02-13 • via Nuitee
S
Silva • couple • us
7
Pleasant
Pros:

Online search

Cons:

Great location

2026-02-13 • via Nuitee
K
Klimaszewska • family_with_children • pl
10
Pros:

Lokalizacja, wszystko pod ręką:)

2026-02-12 • via Nuitee
L
Lutsenko Roman • family_with_children • ua
9
Дуже добре
Pros:

Дуже добре розташування- біля вокзалу і центру міста

Cons:

Шумоізоляція

2026-02-12 • via Nuitee
D
David • couple • gb
9
Would definitely book again
Pros:

Great location

Cons:

All was really good

2026-02-12 • via Nuitee
A
Anita • family_with_children • pl
8
2026-02-12 • via Nuitee
A
Andrei • couple • ro
8
It was cosy and nice
Pros:

The location

Cons:

The toilet and bathroom are in separate rooms. In the toilet room you do not have enough space. A bit uncomfortable.

2026-02-11 • via Nuitee
J
Janowski • family_with_children • pl
9
2026-02-11 • via Nuitee
D
Daria • family_with_children • ua
5
Здається, що живеш в комунальній квартирі з меблями 50-річної давності
Pros:

Місце розташування

Cons:

Фото не відповідають реальному стану кімнати, вона стара, з несвіжими меблями, освітлення кімнати жахливе. Кімната менша за розміром, ніж може здатися на фото. Незручний матрац. Ще один жирний мінус - ванна кімната знаходиться окремо від кімнати, щоб до неї увійти, необхідно пройти загальний коридор.

2026-02-11 • via Nuitee
E
Ewa • family_with_children • gb
10
Pros:

Jaki ze czesto bywam w Krakowie, zawsze staram sie zatrzymywac w Roller Aparthotel (w miare dostepnosci pokoi). Moje ulubione miejsce. Czysciutko, cieplutko, przemila obsluga. Do tego pokoje sa przestrzenne i maja na wyposazeniu doslownie wszystko, czego potrzeba. Lokalizacja kapitalna, 2 min piechota do Rynku. Goraco polecam!

2026-02-11 • via Nuitee
V
Vitalii • solo_traveller • ua
9
2026-02-11 • via Nuitee
Y
Yuliia • couple • hr
10
2026-02-11 • via Nuitee
M
Marciniak • family_with_children • pl
8
Cons:

Dość głośno w nocy, co niestety utrudniło usypianie dziecka.

2026-02-10 • via Nuitee
N
Nataliia • couple • ua
9
Pros:

Чудові просторі апартаменти в старовинному будинку з видом на площу Яна Матейки і пам'ятник. Щоб дійти до старого міста або залізничного вокзалу, необхідно лише п'ять хвилин.

2026-02-10 • via Nuitee
C
cheila • extended_group • pt
3
Não repito .
Pros:

Bem localizado .

Cons:

O aquecimento retiraram lhe o botão para que não pudéssemos aumentar o calor , passamos frio dentro do apartamento .
As paredes estavam esburacadas , maus acabamentos .
Bastante desagradada , num país tão frio não puder regular a temperatura do apartamento nunca me tinha acontecido .

2026-02-10 • via Nuitee
M
Maria • solo_traveller • pl
10
2026-02-10 • via Nuitee