Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Spacious accommodations
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.44
Some reviews highlighted cleanliness issues such as dirty beds and strange odors.
Service
8.91
Good communication and helpful service noted in multiple reviews.
Location
9.45
Several reviews praised the excellent location close to main attractions.
Room Quality
7.9
Mixed sentiments with some praising spaciousness while others noted uncomfortable beds.
Amenities
8.43
Amenities like luggage storage and kitchen facilities received positive feedback.
Value for Money
8.39
Hotels were perceived to offer good value considering their location.
Food and Beverage
8.34
No specific reviews on this; assumed to be standard quality for this hotel tier.
Overall Experience
8.31
Generally positive experiences, with joys of location and comfort cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:56

Property Description

Central Location in Kraków - Roller Aparthotel is conveniently situated in the heart of Kraków, just 600 meters from the Main Market Square, making it the perfect base for exploring the city.

Entertainment and Convenience - Guests can enjoy self-catering accommodation with free Wi-Fi, along with complimentary tea and coffee. The hotel offers an xBox game console, a shared computer, and organizes trips to popular attractions like the Wieliczka Salt Mine and Auschwitz-Birkenau.

Safety and Accessibility - For added security, the hallway is monitored, and electronic codes are required in addition to keys for entry. Located just 500 meters from Kraków Główny Train Station, the hotel is surrounded by cafes and restaurants, with the Wawel Royal Castle a short distance away.

Book now to experience the perfect blend of comfort, convenience, and entertainment at Roller Aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 45 zł per person per night when using an existing bed.
    People 4 years old and over stay for 50 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3938 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.31
G
Grain1018 solo_traveller pl
10
Pros:

Super lokalizacja praktycznie 5 min od rynku, fajna wewnętrzna klata schodowa, czysto, wszystko w pokoju przygotowane na gości, duży plus za przygotowanie pokoju już o godzinie 12 na naszą prośbę, oraz możliwość zostawienia bagażu po wymeldowaniu, za to wielkie brawa dla obsługujących

Cons:

jedyny minus to stara podłoga skrzypiąca niemiłosiernie w korytarzu do drugiej sypialni

2026-07-25 via Nuitee
S
Simoglou solo_traveller gr
9
2026-07-25 via Nuitee
J
Janczyk family_with_children pl
7
Pros:

+ lokalizacja
- porządek , nie wygodne łóżka , brak papieru T.

Cons:

- porządek , nie wygodne łóżka , brak papieru T.
Pod łóżkami dużo kurzu

2026-07-24 via Nuitee
V
Valery solo_traveller ua
9
2026-07-24 via Nuitee
A
Aysenur couple tr
10
Pros:

Çok temizdi, çalışanlar ilgiliydiler, konum harika ve wifi de güzel.

2026-07-24 via Nuitee
L
Liliya solo_traveller ua
9
Pros:

Apartamenty znajdują się 7 minut spacerem od Galerii Krakowskiej i około 10 minut od centrum miasta (Sukiennic), co jest bardzo wygodne! Lokal jest niewielki, ale wyposażony we wszystko, co niezbędne (pralka, czajnik, iekspres do kawy, kuchenka mikrofalowa ). W pobliżu znajduje się wiele kawiarni. Nasze mieszkanie wychodziło na dziedziniec, więc było tam bardzo cicho i spokojnie. Na miejscu znajduje się recepcja, w której odbywa się zameldowanie, a pracujący tam pan jest bardzo sympatyczny.

Cons:

Dostaliśmy poplamiony ręcznik.

2026-07-24 via Nuitee
Лысенко solo_traveller ua
10
2026-07-23 via Nuitee
M
MARTA family_with_children es
7
Pros:

La ubicación es excelente, a un paso de la estación de tren central y a un paso del centro histórico de la ciudad.

Cons:

Creo que el mantenimiento podría ser mejor.

2026-07-23 via Nuitee
S
Shinichiro family_with_children jp
8
2026-07-22 via Nuitee
Y
Yagmur extended_group gb
1
Berbat ve pisti
Cons:

Begenmedim cünkü ben mutfaklı bir ev diye tuttum tualeti bile disardaydı

2026-07-22 via Nuitee
W
Wegrowski solo_traveller us
10
2026-07-22 via Nuitee
Шелихова extended_group ua
9
2026-07-21 via Nuitee
O
Olena solo_traveller ua
6
Cons:

The toilet and shower were not in the room; they were shared with the adjacent room. The elevator wasn't working at night, so I had to haul my suitcases. There was no balcony.

2026-07-21 via Nuitee
M
Mark couple us
10
Great stay!
Pros:

It was a great location, close to the train station and the city center. The apartment was very spacious, clean and comfortable. Great stay!

2026-07-21 via Nuitee
A
asfaltins family_with_children lv
8
2026-07-21 via Nuitee
M
Miranda Lazo couple pe
10
Espectacular
Pros:

Está muy bien ubicado; el apartamento es lindo; tiene todo lo que uno necesita para hospedarse y sobre todo muy limpio y seguro.

2026-07-21 via Nuitee
M
Marie-Claude extended_group ca
9
2026-07-20 via Nuitee
R
Richard family_with_children us
8
Located near the train Station
Pros:

I booked this location for my Ukrainian girlfriend and her children. I chose this location because it was near the train station. The booking had two beds and a sofa which is what I needed for the three of them. I can't really rate the location in details because I wasn't there.

Cons:

The room they originally were given wasn't the same as the one in the picture and they had to request a different room. In the end they were satisfied.

2026-07-20 via Nuitee
M
MAŁGORZATA solo_traveller pl
7
2026-07-18 via Nuitee
P
PauliFarina solo_traveller ar
10
experiencia inolvidable
Pros:

la ubicación es perfecta, cerca y cómodo de todos lados. La habitación muy confortable, acogedora, con mucha luz y una vista increíble a la ciudad.

2026-07-18 via Nuitee