Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Helpful staff
Comfortable beds
Cons:
No air conditioning
TV issues
Stairs without lift

Categories

Cleanliness
9.36
The rooms were consistently noted as clean, tidy, and well-kept.
Service
9.83
Staff were described as warm, helpful, and accommodating.
Location
9.87
The hotel is centrally located near attractions and restaurants.
Room Quality
8.82
Rooms were generally comfortable, though some issues with amenities were noted.
Amenities
8.35
While basic amenities were present, several reviews mentioned issues with TV and air conditioning.
Value for Money
9.51
Given the location and overall quality, the price was considered reasonable.
Food and Beverage
8.36
No specific dining services were mentioned, indicating this might be a lesser focus for the hotel.
Overall Experience
9.53
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:49

Property Description

Sustainable Aparthotel in Kraków

Modern Amenities: PlayRoom Aparthotel offers air-conditioned rooms with free WiFi and private parking, ensuring a comfortable stay for guests. Each unit is equipped with a flat-screen TV, bed linen, towels, and a private bathroom.

Fully Equipped Kitchen: Some rooms feature a fully equipped kitchen with a dishwasher, oven, and microwave, providing convenience for guests looking to prepare their meals during their stay.

Convenient Location: Situated near popular attractions like St. Mary's Basilica and Wawel Royal Castle, PlayRoom Aparthotel is the perfect choice for travelers interested in exploring the city. Don't miss the opportunity to experience Kraków from this centrally located and sustainable aparthotel.

Important information:

Pleas note that all hotel rooms are in the new building with elevator.

All our apartments are in historical building that doesn't have elevator.

Please note that parking places need to be booked prior to arrival and are subject to availability. The property will confirm whether the place has been allocated via email.

Payment for parking only possible in cash.

Please note that only apartments feature a kitchenette.

Please note that for reservations made on the day of arrival twin beds requests can't be guaranteed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for 40 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1448 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.51
Food and Beverage: 8.36
Overall Experience: 9.53
Y
Yakup • couple • gb
6
2026-02-14 • via Nuitee
P
Paolo • couple • it
10
2026-02-10 • via Nuitee
M
Marta • extended_group • es
9
Muy agradable y recomendable
Pros:

Me gustó la ubicación, la limpieza y la temperatura

Cons:

Las almohadas

2026-02-10 • via Nuitee
D
daniele • couple • it
8
2026-02-10 • via Nuitee
C
Cherry • extended_group • nl
9
Absolutely amazing
Pros:

The location very near to everything ❌

Cons:

Nothing

2026-02-09 • via Nuitee
G
Gal • couple • si
8
2026-02-09 • via Nuitee
B
Beata • family_with_children • pl
10
Pros:

Pokój super, dobra lokalizacja do zwiedzania, śniadanie w formie bufetu - każdy coś dla siebie znajdzie, parking na zamykanym dziedzińcu - wjazd co prawda wąski, przy złożonych lusterkach, ale miejsce do zaparkowania w porządku.

2026-02-09 • via Nuitee
M
Maria Angeles • family_with_children • es
10
Pros:

Me gustó la temperatura que estaba siempre la habitación comparado con el frío que hacía fuera , la decoración y que tenía algunas cosas útiles para el día a día.

Cons:

Nada todo fue genial

2026-01-31 • via Nuitee
F
Franco • extended_group • it
7
2026-01-30 • via Nuitee
V
Virginia • solo_traveller • it
8
2026-01-30 • via Nuitee
A
agata • family_with_children • it
10
A 100 metri dal quartiere ebraico, 500 metri dal centro storico
Pros:

Ci sono state fornite cialde per il caffè, acqua, the, bollitore, macchina del caffè e cioccolatini, una bella accoglienza

Cons:

Come spesso accade all’estero non era presente il bidet

2026-01-26 • via Nuitee
O
Olivier • couple • be
9
Parfait
Pros:

Parfait à conseiller

Cons:

Un peu bruyant après 7h du matin

2026-01-26 • via Nuitee
R
Rafał • couple • pl
10
2026-01-25 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Pros:

Wszytko

Cons:

Bardzo małe okno,
Jeśli któreś ma problemy z chodnikiem to do przystanków komunikacji miejskiej jest ok 5 minut

2026-01-22 • via Nuitee
L
Laura • extended_group • it
10
Tutto perfetto
Pros:

Struttura molto pulita e in una posizione ottima. Ottimi servizi, possibilità di tenere i bagagli anche dopo il check out . La consiglio

2026-01-20 • via Nuitee
O
Oleh • family_with_children • ua
9
2026-01-19 • via Nuitee
A
Antonino • couple • it
8
Se dovessi scegliere tornerei
Pros:

La stanza è carina. La pulizia e il cambio asciugamani viene effettuata su richiesta. La posizione è il punto forte al confine tra Stare Miasto e Kazimierz. La vicinanza con Okraglak zona di ristorazione per poter assaggiare i famosi zapiekanka e altro.

Cons:

Problemi con la tv che si bloccava poco dopo l'accensione e non si riusciva neanche a spegnere se non dalla spina. Comunque il problema è stato risolto tempestivamente dopo avere comunicato tramite chat.

2026-01-19 • via Nuitee
B
blanca kattia • family_with_children • pe
8
Comoda pero podria mejorarse en los temas aludidos anteriormente.
Pros:

la comodidad del departamento y la ubicacion.

Cons:

En la cocina faltaban utensilios basicos como peladora de papas, zanahoria. El cucharon estaba rajado y era de plastico muy deteriorado.
En el baño, no habia secadora de cabello.
Que no habia asensor y no habia recepcion .

2026-01-19 • via Nuitee
M
Matilde • couple • gb
10
2026-01-19 • via Nuitee
D
Dominik • extended_group • pl
9
2026-01-19 • via Nuitee