Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Helpful staff
Comfortable beds
Cons:
No air conditioning
TV issues
Stairs without lift

Categories

Cleanliness
9.36
The rooms were consistently noted as clean, tidy, and well-kept.
Service
9.83
Staff were described as warm, helpful, and accommodating.
Location
9.87
The hotel is centrally located near attractions and restaurants.
Room Quality
8.82
Rooms were generally comfortable, though some issues with amenities were noted.
Amenities
8.35
While basic amenities were present, several reviews mentioned issues with TV and air conditioning.
Value for Money
9.51
Given the location and overall quality, the price was considered reasonable.
Food and Beverage
8.36
No specific dining services were mentioned, indicating this might be a lesser focus for the hotel.
Overall Experience
9.53
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:49

Property Description

Sustainable Aparthotel in Kraków

Modern Amenities: PlayRoom Aparthotel offers air-conditioned rooms with free WiFi and private parking, ensuring a comfortable stay for guests. Each unit is equipped with a flat-screen TV, bed linen, towels, and a private bathroom.

Fully Equipped Kitchen: Some rooms feature a fully equipped kitchen with a dishwasher, oven, and microwave, providing convenience for guests looking to prepare their meals during their stay.

Convenient Location: Situated near popular attractions like St. Mary's Basilica and Wawel Royal Castle, PlayRoom Aparthotel is the perfect choice for travelers interested in exploring the city. Don't miss the opportunity to experience Kraków from this centrally located and sustainable aparthotel.

Important information:

Pleas note that all hotel rooms are in the new building with elevator.

All our apartments are in historical building that doesn't have elevator.

Please note that parking places need to be booked prior to arrival and are subject to availability. The property will confirm whether the place has been allocated via email.

Payment for parking only possible in cash.

Please note that only apartments feature a kitchenette.

Please note that for reservations made on the day of arrival twin beds requests can't be guaranteed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for 40 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1461 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.51
Food and Beverage: 8.36
Overall Experience: 9.53
M
Massimo • family_with_children • it
9
2026-03-13 • via Nuitee
S
saskia • family_with_children • nl
9
Heerlijk verblijf in het mooie Krakau
Pros:

Alles was keurig in orde bij aankomst. Heel net appartement, wat een goede centrale ligging heeft in een super leuke wijk. Goede bedden en koffie en thee faciliteiten op de kamer. Mogelijkheid bij uitchecken tot bagage opslag als je laat vliegt. Eigenaren zijn behulpzaam als je vragen hebt. Al met al een dikke aanrader!

Cons:

Ik miste de schoonmaak tussendoor bij 4 nachten verblijf.

2026-03-10 • via Nuitee
C
Camm • family_with_children • gb
10
Great, well equipped apartment very close to The Old Town Square and The Jewish Quarter.
Pros:

Fabulous, clean and bright apartment. Comfortable beds and bedding, lovely bathroom with washing machine and drying facilities. A cute little balcony for a breath of fresh air was perfect. All necessaries in the kitchen for home cooking but only a short walk to bars, restaurants and grocery shops. Approximately 15 minutes from the old town square and various attractions. A wonderful cosy, quiet place to unwind after exploring the gorgeous Krakow. Stayed with family; myself, partner and two adult children, plenty of space for catching some quiet time!
Bonus free transport to the apartment from the airport via Booking.com!

Cons:

I couldn't tell when booking whether we would be in the older building with no lift or the newer side with a lift. The apartment was up 3 flights of stairs which was a little difficult with my chest condition but no problem for the rest of the family. It would have been useful to know exactly which apartment I was booking but not a massive problem at all.

2026-03-09 • via Nuitee
E
Esmeralda • family_with_children • es
10
Pros:

.

Cons:

.

2026-03-09 • via Nuitee
A
Annalaura • family_with_children • it
10
Tutto perfetto! Posizione centralissima e perfetta per raggiungere tutti i punti nevralgici della città. Soggiorno super
Pros:

Posizione strategica, a pochi minuti dai punti principali della città. Personale sempre disponibile e cordiale. Struttura luminosa e sileziosaz

Cons:

Nulla

2026-03-09 • via Nuitee
ΠΑΠΑΤΟΥΚΑΚΗ • extended_group • gr
9
2026-03-09 • via Nuitee
P
Patryk • family_with_children • pl
10
Pros:

Lokalizacja na plus. Duży apartament, super kontakt z właścicielami. Jasne komunikaty. 10 na 10!

Cons:

Niektóre sprzęty wymagają odświeżenia jak np drzwi w łazience.

2026-03-08 • via Nuitee
E
Elena • couple • gr
10
Φανταστική
Pros:

Εξαιρετική minimal διακόσμηση, πεντακάθαρο, δεν του έλειπε τίποτα από παροχές-αξεσουάρ. Πολύ κοντά σε όλα. Θα το ξανα προτιμούσα σίγουρα!!

2026-03-08 • via Nuitee
S
STEFANO • family_with_children • it
9
2026-03-07 • via Nuitee
A
Andrew • couple • gb
9
Excellent property in ideal location next to the Jewish Quarter and a short walk to the old town.
Pros:

Ideal location, spotlessly clean
Comfy bed
Great shower

Cons:

Only two minor things that we missed.
A room safe
Milk for the teas and coffees

2026-03-07 • via Nuitee
I
Ingrida • couple • no
10
2026-03-06 • via Nuitee
Καβλεντάκη • couple • gr
9
2026-03-05 • via Nuitee
X
Xenia • family_with_children • cy
10
2026-03-04 • via Nuitee
S
sabrina • family_with_children • fr
9
Pros:

L emplacement, de pourvoir échanger par whatsapp avec la personne qui gère.

Cons:

Propreté des draps

2026-03-03 • via Nuitee
E
Evangelia • family_with_children • gr
9
2026-03-03 • via Nuitee
O
Oscar • family_with_children • es
10
2026-03-02 • via Nuitee
N
Nadia • family_with_children • nl
10
Top locatie en super service
Pros:

Locatie, schoon en super service

2026-03-01 • via Nuitee
A
Agnieszka • family_with_children • pl
9
2026-03-01 • via Nuitee
L
Laurine • solo_traveller • fr
9
Super séjour !
Pros:

Très bonne situation, proche de tout.
Très propre.
Très bon équipement et bonnes instructions pour l’arrivée et le départ.

Cons:

Mauvaise insonorisation… on entend fortement ce qu’il se passe chez les voisins.
Pas d’eau chaude durant le dernier soir.

2026-03-01 • via Nuitee
N
Natalie • family_with_children • gb
10
2026-02-26 • via Nuitee