Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Helpful staff
Comfortable beds
Cons:
No air conditioning
TV issues
Stairs without lift

Categories

Cleanliness
9.36
The rooms were consistently noted as clean, tidy, and well-kept.
Service
9.83
Staff were described as warm, helpful, and accommodating.
Location
9.87
The hotel is centrally located near attractions and restaurants.
Room Quality
8.82
Rooms were generally comfortable, though some issues with amenities were noted.
Amenities
8.35
While basic amenities were present, several reviews mentioned issues with TV and air conditioning.
Value for Money
9.51
Given the location and overall quality, the price was considered reasonable.
Food and Beverage
8.36
No specific dining services were mentioned, indicating this might be a lesser focus for the hotel.
Overall Experience
9.53
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:49

Property Description

Sustainable Aparthotel in Kraków

Modern Amenities: PlayRoom Aparthotel offers air-conditioned rooms with free WiFi and private parking, ensuring a comfortable stay for guests. Each unit is equipped with a flat-screen TV, bed linen, towels, and a private bathroom.

Fully Equipped Kitchen: Some rooms feature a fully equipped kitchen with a dishwasher, oven, and microwave, providing convenience for guests looking to prepare their meals during their stay.

Convenient Location: Situated near popular attractions like St. Mary's Basilica and Wawel Royal Castle, PlayRoom Aparthotel is the perfect choice for travelers interested in exploring the city. Don't miss the opportunity to experience Kraków from this centrally located and sustainable aparthotel.

Important information:

Pleas note that all hotel rooms are in the new building with elevator.

All our apartments are in historical building that doesn't have elevator.

Please note that parking places need to be booked prior to arrival and are subject to availability. The property will confirm whether the place has been allocated via email.

Payment for parking only possible in cash.

Please note that only apartments feature a kitchenette.

Please note that for reservations made on the day of arrival twin beds requests can't be guaranteed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for 40 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1461 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.51
Food and Beverage: 8.36
Overall Experience: 9.53
J
Jodie • family_with_children • gb
10
Great stay, would recommend
Pros:

Great location, close to all areas. The room was clean, comfortable beds, great facilities. Easy to access.

2026-04-11 • via Nuitee
S
Sophie • couple • fr
8
On a adoré
Pros:

La chambre était un peu petite mais très confortable. La salle de bain très fonctionnelle. Le petit déjeuner dans l'hôtel situé à environ 20 mètres de l'établissement était digne d'un palace.

Cons:

L'insonorisation n'était pas super. Le soir on entendait les autres personnes rentrées, même si elles essayaient de ne pas faire trop de bruit. On entendait pas mal les bruits d'une chambre à l'autre également. Juste penser à prendre des bouchons d'oreilles.

2026-04-11 • via Nuitee
E
ELENA • family_with_children • es
7
Pros:

La situació de l'apartament i que és prou nou i net.

Cons:

Habitació molt justeta i el balcó pot útil pel fred i les vistes a pati interior

2026-04-10 • via Nuitee
A
Alfredo93 • family_with_children • it
10
Pros:

Nice place
Nice host
10/10

Cons:

All good

2026-04-09 • via Nuitee
R
Roberto • family_with_children • it
10
Perfetto
Pros:

Tutto

Cons:

Niente

2026-04-08 • via Nuitee
F
Fabiola Nohemí • family_with_children • mx
6
2026-04-08 • via Nuitee
A
Andrea Pamio • family_with_children • it
9
Tutto perfetto
Pros:

Posizione, Pulizia, Prezzo

Cons:

Manca l'ascensore e l'appartamento è al terzo piano.

2026-04-08 • via Nuitee
J
Janusz • family_with_children • pl
10
2026-04-08 • via Nuitee
C
Claudia • family_with_children • at
9
Pros:

Alles super und sehr gutes Frühstück

Cons:

Der Preis für den Parkplatz war schon sehr überzogen

2026-04-07 • via Nuitee
E
Eleni • couple • de
8
2026-04-07 • via Nuitee
S
Silvia • family_with_children • it
6
Dormito zero fra 0 insonorizzazione e caldo
Pros:

Posizione, arredamento, pressione getto doccia, disponibilità di Netflix

Cons:

Insonorizzazione PARI A ZERO, ventola del bagno cieco che non funziona, aria condizionata non funzionante

2026-04-07 • via Nuitee
E
Eduard • family_with_children • lt
9
2026-04-05 • via Nuitee
G
Giovanni • family_with_children • it
10
2026-04-04 • via Nuitee
L
Lilyana • couple • bg
10
Pros:

We were accommodated in a room with a balcony. The room was spacious, bright and comfortable. The bed was large, very comfortable, with clean sheets and comfortable pillows.
The place is within walking distance of the central square and the main attractions in the city. The train station to the airport is 15 minutes walk.
Very convenient access to the room, without the help of the reception. Excellent breakfast at the nearby hotel.

2026-04-02 • via Nuitee
R
Rebecca • family_with_children • gb
8
Pleasant enough
Pros:

Location was 20mins away from town centre.

Cons:

Only one tea sachet. Towels weren't changed in 3 days.

2026-04-01 • via Nuitee
M
Marios • family_with_children • gr
10
2026-03-31 • via Nuitee
C
Carlo • family_with_children • it
9
Pros:

Pulizia, ottima posizione, struttura nuova, silenziosa e calda sono i suoi punti forti. Dopo una giornata di visita alla città il relax é assicurato.

Cons:

Niente

2026-03-31 • via Nuitee
H
Håkan • extended_group • se
9
2026-03-31 • via Nuitee
E
Elena • couple • es
8
2026-03-30 • via Nuitee
E
Emmanouil • couple • gr
8
2026-03-30 • via Nuitee