Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Helpful staff
Comfortable beds
Cons:
No air conditioning
TV issues
Stairs without lift

Categories

Cleanliness
9.36
The rooms were consistently noted as clean, tidy, and well-kept.
Service
9.83
Staff were described as warm, helpful, and accommodating.
Location
9.87
The hotel is centrally located near attractions and restaurants.
Room Quality
8.82
Rooms were generally comfortable, though some issues with amenities were noted.
Amenities
8.35
While basic amenities were present, several reviews mentioned issues with TV and air conditioning.
Value for Money
9.51
Given the location and overall quality, the price was considered reasonable.
Food and Beverage
8.36
No specific dining services were mentioned, indicating this might be a lesser focus for the hotel.
Overall Experience
9.53
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:49

Property Description

Sustainable Aparthotel in Kraków

Modern Amenities: PlayRoom Aparthotel offers air-conditioned rooms with free WiFi and private parking, ensuring a comfortable stay for guests. Each unit is equipped with a flat-screen TV, bed linen, towels, and a private bathroom.

Fully Equipped Kitchen: Some rooms feature a fully equipped kitchen with a dishwasher, oven, and microwave, providing convenience for guests looking to prepare their meals during their stay.

Convenient Location: Situated near popular attractions like St. Mary's Basilica and Wawel Royal Castle, PlayRoom Aparthotel is the perfect choice for travelers interested in exploring the city. Don't miss the opportunity to experience Kraków from this centrally located and sustainable aparthotel.

Important information:

Pleas note that all hotel rooms are in the new building with elevator.

All our apartments are in historical building that doesn't have elevator.

Please note that parking places need to be booked prior to arrival and are subject to availability. The property will confirm whether the place has been allocated via email.

Payment for parking only possible in cash.

Please note that only apartments feature a kitchenette.

Please note that for reservations made on the day of arrival twin beds requests can't be guaranteed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for 40 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1710 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.51
Food and Beverage: 8.36
Overall Experience: 9.53
D
Dario • solo_traveller • it
10
Pros:

Pulizia generale ottima posizione

2026-07-25 • via Nuitee
W
Wawrocki • extended_group • de
10
Pros:

Wir waren mit dem Apartment in Krakau sehr zufrieden. Es war sauber, gut ausgestattet und für unseren Aufenthalt völlig ausreichend. Da wir die meiste Zeit unterwegs waren, haben wir das Apartment hauptsächlich zum Schlafen genutzt – dafür war es einfach perfekt.

Die Lage war ideal, sodass wir die Stadt bequem erkunden konnten. Insgesamt hat alles bestens gepasst und wir haben unseren Aufenthalt in Krakau sehr genossen.

Wir würden das Apartment jederzeit wieder buchen und können es allen empfehlen, die eine praktische, gepflegte und preiswerte Unterkunft für einen Städtetrip suchen.

2026-07-25 • via Nuitee
M
Mina • solo_traveller • ir
8
2026-07-24 • via Nuitee
F
Francesco • solo_traveller • it
9
Ottima soluzione
Pros:

Alloggio accogliente, pulito e completo di tutto.

2026-07-23 • via Nuitee
P
Patrycja • family_with_children • gb
10
Absolutely perfect stay
Pros:

We had the best time there! The property was super clean, TV in every room, nice coffee available on arrival. Very comfy beds, and everything we needed in the kitchen. The host was very helpful with last minute parking request. It was my mother in law’s first time in Poland and she is usually a very hard ro impression woman, but she loved everything about this place! Thank you very much!

Cons:

Cant think of anything

2026-07-23 • via Nuitee
G
gesicau • solo_traveller • es
9
Pros:

Apartamento centrico cerca de todo puedes ir andando, superlimpio, confortable y muchos detalles.

2026-07-21 • via Nuitee
T
Tamar • solo_traveller • ge
10
2026-07-21 • via Nuitee
L
Lachlan • family_with_children • ae
10
Had a fantastic stay. Great communication and excellent location. Would recommend to anyone travelling with their family
Pros:

Great location
Well equipped
Spacious
Clean

2026-07-21 • via Nuitee
L
Lukas • solo_traveller • at
10
Pros:

Betten sind super angenehm!
Die Kommunikation fand zwar "nur" digital statt, war aber immer nett, schnell und hilfsbereit.
Super Unterkunft!

Cons:

Kein richtiger Kritikpunkt, aber wichtig als Anmerkung: die Einfahrt zum Parkplatz ist wirklich sehr eng, wenn man mit einem größeren Auto anreist, das sollte man beachten.

2026-07-20 • via Nuitee
N
Norbert • solo_traveller • de
9
Gerne wieder.
Pros:

Perfekte Lage zwischen Hauptmarkt und Kazimir. Phantastisches Frühstück im Hotel um die Ecke. Parkmöglichkeiten im Innenhof.

Cons:

Nichts.

2026-07-20 • via Nuitee
S
Siim • family_with_children • ee
9
2026-07-19 • via Nuitee
Z
Zachary • couple • us
10
Great place!
Pros:

Location, safety, and cleanliness

Cons:

Smokers…but that can’t be helped

2026-07-18 • via Nuitee
T
Theresa • solo_traveller • gb
10
Krakow
Pros:

We stayed for 4 nighys. It's very comfortable and welcoming. Great location and I would definitely book again.

Cons:

Nothing

2026-07-18 • via Nuitee
D
David • solo_traveller • gb
9
2026-07-17 • via Nuitee
L
Lucia • solo_traveller • it
5
Cracovia
Pros:

L' unica cosa che mi è piaciuta era la posizione dell' appartamento

Cons:

Siamo rimaste deluse nel trovare un divano, che non era un divano letto, macchiato, per il quale abbiamo dovuto chiedere un telo per coprirlo. Fuorviante il discorso pulizie, abbiamo pagato €180 per non aver usufruito delle pulizie giornaliere indicate nel sito. Un' altra cosa importante è che non sono stati chiari nello specificare che l' appartamento era al terzo piano senza ascensore. Quindi sconsiglio vivamente di andarci

2026-07-17 • via Nuitee
W
Wrzosek • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja. Blisko do Wawelu i Rynku Głównego. Pokój był klimatyzowany, łazienka i kuchnia bardzo dobrze wyposażone. Polecam.

2026-07-17 • via Nuitee
E
Eray • solo_traveller • tr
8
Pros:

Good location, close to old town. Clear and easy instructions to enter the apt. bed was big, pilows can be softer snd better. big bathroom and balcony. room had little space for many suitcases though. overall we are happy enough. thank you.

Cons:

small room for many suitcases.

2026-07-16 • via Nuitee
J
Juan Carlos • couple • es
10
Todo a mano y súper cómodo
Pros:

Del alojamiento me gustó todo, su ubicación es perfecta, están muy nuevos y las camas son súper cómodas

2026-07-16 • via Nuitee
V
Victoria • family_with_children • gb
9
2026-07-14 • via Nuitee
M
Marcel • couple • pl
10
Polecam
Pros:

Bardzo dobra lokalizacja, czysto, uprzejma obsługa

2026-07-12 • via Nuitee