Ortigia Boutique Palace

Hotels
8.2 (670 reviews)
Via Dione 138 , Siracusa , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Airport shuttle
Bar
Non-smoking throughout
Airport shuttle (additional charge)
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful service
Cons:
Cleanliness issues with some furnishings
Noise complaints from certain rooms

Categories

Cleanliness
7.55
Some mentions of cleanliness issues, particularly with the sofa being old and slightly dirty.
Service
9.05
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.05
Repeatedly praised for its central location and convenience.
Room Quality
8.05
Generally good quality but some rooms have noise and lighting issues.
Amenities
8.05
Well-equipped in some cases, but lack of coffee machines noted.
Value for Money
8.05
Felt to be reasonable for the offerings despite some complaints.
Food and Beverage
7.55
Breakfast service was advertised but not available, which was disappointing.
Overall Experience
8.25
Guests enjoyed their stay overall, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:27

Property Description

Luxurious Accommodations
Ortigia Boutique Palace offers stylish and sustainable accommodations in a historic building, providing a unique stay experience. Each unit is equipped with modern amenities like air conditioning, free WiFi, and a private bathroom, ensuring a comfortable and convenient stay for guests. Some rooms even boast terraces and sea views, adding a touch of luxury to your vacation.

Convenient Location
Situated in the heart of Siracusa, this aparthotel is just a stone's throw away from Cala Rossa Beach and other popular attractions. Guests can easily explore the city and visit nearby landmarks such as Tempio di Apollo and Fontana di Diana. The convenience of a private entrance and family rooms make it an ideal choice for travelers looking to immerse themselves in the local culture.

Relaxing Amenities
After a day of sightseeing, guests can unwind at the on-site coffee shop or simply enjoy the comfort of their well-appointed rooms. The property's attention to detail, from the cozy bed linen to the provided towels, ensures a relaxing and enjoyable stay. With a paid airport shuttle service available, Ortigia Boutique Palace goes above and beyond to cater to the needs of its guests.

Experience luxury and convenience at Ortigia Boutique Palace - book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 18 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 670 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.25
A
Aida Maria solo_traveller ar
8
Pros:

Era moderno y bien ubicado

2026-07-04 via Nuitee
O
Otto family_with_children fi
10
2026-07-03 via Nuitee
C
CATELLO solo_traveller it
8
2026-07-02 via Nuitee
C
Colette couple fr
10
Pros:

Emplacement parfait pour visiter

2026-07-02 via Nuitee
L
Lorenzo extended_group es
7
Buon rapporto qualità/prezzo. Ottima posizione. Migliorerei la manutenzione delle camere.
Pros:

Aria condizionata, spazio, le lenzuola ed i cuscini.

Cons:

La manutenzione generale: docce mal funzionanti, sifoni arrugginiti, superfici ripiani bagno saltate, tende staccate dal binario, zoccolo staccato. Le foto delle stanze sono molto più qualitative rispetto alla realtà.

2026-07-02 via Nuitee
A
Aguilar family_with_children es
7
Cómodo
Pros:

La ubicación está fenomenal. El edificio es bonito

Cons:

Algunos detalles de limpieza y mantenimiento del plato de ducha

2026-07-01 via Nuitee
J
Julie couple gb
7
Adequate accomodation in a good location
Pros:

Location. Quite simple accommodation. Ok.

Cons:

It was pretty basic, not as nice as I expected from the photos

2026-07-01 via Nuitee
D
DELPHINE GREMY extended_group fr
9
2026-07-01 via Nuitee
G
Gaetano Domenico solo_traveller it
9
2026-06-30 via Nuitee
R
Roberta extended_group it
9
Ottima accoglienza e disponibilità dello staff.
Pros:

Pulizia, spazi, comodità letto,

Cons:

Servizi igienici e doccia nella stessa stanza del letto, senza ventola, né un divisorio. Mancanza del phono

2026-06-30 via Nuitee
S
Steven couple za
9
2026-06-30 via Nuitee
M
Marco solo_traveller it
8
2026-06-29 via Nuitee
N
Nicole couple nl
9
Central in seracusa
Pros:

The hotel is located in a pedestrian area, only a 5 min walk from the parking lot (take care not to enter the ztl area and pay at the machine in the parking not to a guy who may approach you). The hotel reception was in a separate building which has limited opening hours. Our room was on the 2nd floor up some steep stairs, our room was not ready when we arrived and we found our luggage in our room when ready. The room is big, we had two bathrooms, a separate room and a bedroom for 3 persons and access to a terras on the roof. There is no breakfast included but in the morning they have a small cafe on the corner where you can have a small Italian breakfast. The location is excellent for all activities you would like to do close to the center.

Cons:

Just to know building has stairs no elevator.

2026-06-29 via Nuitee
M
Marco family_with_children it
6
Brutta sorpresa nel letto
Pros:

posizione eccellente, ampi spazi in camera, personale gentile.

Cons:

Arrivati in camera ci accorgiamo che il letto non era stato fatto. Le lenzuola erano stropicciate e sporche e vi era un fazzoletto sporco dentro il letto. Abbiamo contattato l'albergo tramite wa (la reception era chiusa) e hanno mandato qualcuno a rifare la stanza ma dal mio primo messaggio a quando l'inserviente ha finito le pulizie sono passate quasi 2 ore. Inoltre la tavoletta era macchiata (non sporca) andrebbe sostituita. Il letto matrimoniale è su un soppalco e se non si è attenti si rischia di sbattere la testa.

2026-06-29 via Nuitee
P
paolo couple it
6
Sicuramente c’è di molto meglio .
Pros:

La posizione

Cons:

Struttura composta da più vani in locazioni non univoche. Check in alle 15 e check out alle 10… servizio camere inesistente ( nessuno ha rifatto la nostra camera dopo la prima notte) . Bar per le colazioni con apertura non tassativa alle 8.30 e domenica chiuso.

2026-06-29 via Nuitee
G
GALANTINA solo_traveller it
7
Pros:

Pulizia posizione ampiezza

Cons:

Mancanza armadio e supporti in camera
Reception e bar chiusi domenica e dopo le 18

2026-06-28 via Nuitee
P
Patrick family_with_children mt
7
2026-06-27 via Nuitee
P
Pieter couple nl
9
Great stay!
Pros:

Very friendly staff and a great location

Cons:

It might be difficult to find if you arrive after reception hours

2026-06-27 via Nuitee
K
KerstLas solo_traveller at
10
2026-06-26 via Nuitee
F
Filippo couple au
10
Beautifully decorated and great location. We would definitely return and recommend this place thanks so much.
Pros:

Very pretty and great location and staff were friendly.

Cons:

Needs towels hooks, a laundry washing wrack and clothes hangers.

2026-06-26 via Nuitee