Ortigia Boutique Palace

Hotels
8.2 (615 reviews)
Via Dione 138 , Siracusa , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Allergy-free room
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful service
Cons:
Cleanliness issues with some furnishings
Noise complaints from certain rooms

Categories

Cleanliness
7.55
Some mentions of cleanliness issues, particularly with the sofa being old and slightly dirty.
Service
9.05
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.05
Repeatedly praised for its central location and convenience.
Room Quality
8.05
Generally good quality but some rooms have noise and lighting issues.
Amenities
8.05
Well-equipped in some cases, but lack of coffee machines noted.
Value for Money
8.05
Felt to be reasonable for the offerings despite some complaints.
Food and Beverage
7.55
Breakfast service was advertised but not available, which was disappointing.
Overall Experience
8.25
Guests enjoyed their stay overall, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:27

Property Description

Luxurious Accommodations
Ortigia Boutique Palace offers stylish and sustainable accommodations in a historic building, providing a unique stay experience. Each unit is equipped with modern amenities like air conditioning, free WiFi, and a private bathroom, ensuring a comfortable and convenient stay for guests. Some rooms even boast terraces and sea views, adding a touch of luxury to your vacation.

Convenient Location
Situated in the heart of Siracusa, this aparthotel is just a stone's throw away from Cala Rossa Beach and other popular attractions. Guests can easily explore the city and visit nearby landmarks such as Tempio di Apollo and Fontana di Diana. The convenience of a private entrance and family rooms make it an ideal choice for travelers looking to immerse themselves in the local culture.

Relaxing Amenities
After a day of sightseeing, guests can unwind at the on-site coffee shop or simply enjoy the comfort of their well-appointed rooms. The property's attention to detail, from the cozy bed linen to the provided towels, ensures a relaxing and enjoyable stay. With a paid airport shuttle service available, Ortigia Boutique Palace goes above and beyond to cater to the needs of its guests.

Experience luxury and convenience at Ortigia Boutique Palace - book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 18 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 615 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.25
D
Dieter solo_traveller ch
8
Zentral gelegene grosszügige unterkunft mit Tücken
Pros:

Die Lage mitten in der Stadt war toll. Sehr sauber und gross.

Cons:

Kein Fenster. Die Türen haben milchige Scheiben. Dass man nicht nach draussen schauen oder sitzen konnte. Man fûhlt sich wie in einer schönen Abstellkammer. Die Decke ueber dem Bett ist nur ca 1,6m hoch. Meine Frau hat sich derart den Kopf angeschlagen in der Nacht, dass sie einen halben Tag Kopfweh hatte. Aus meiner Sicht ein no go.

2026-06-06 via Nuitee
D
davide80 solo_traveller it
9
2026-06-05 via Nuitee
C
Carla solo_traveller it
8
Pros:

Palazzo antico, nel cuore di Ortigia

2026-06-05 via Nuitee
A
ANA solo_traveller es
4
Pros:

La ubicación

Cons:

El trato recibido al tener una avería. No nos contestaron a nuestros mensajes informando q no teníamos agua en las instalaciones del baño, entre otras cosas. No pudimos ducharnos ni asearnos hasta las 12 de la noche. En ningún momento nos informaron de nada.

2026-06-04 via Nuitee
L
Lo verde couple it
10
2026-06-04 via Nuitee
S
Sebastiano couple it
5
Esperienza terribile- positiva solo la posizione
Pros:

La posizione di questa struttura è sicuramente un ( o unico) punto forte

Cons:

La camera è strettissima, si fa fatica a passare da un lato all’altro. Il bagno è imbarazzante, lavabo formato da un pezzo di compensato di legno tagliato male e rovinato dall’umidità, tutta la rubinetteria arrugginita. Dalla doccia usciva poca acqua. La cosa più fastidiosa è stata la scarsa insonorizzazione della camera. Si sentiva tutto, rumori a qualsiasi ora della notte

2026-06-04 via Nuitee
S
Silvia solo_traveller ar
10
Pros:

Todo estupendo! La ubicación de 10, muy cómodo y limpio, buen gusto. Nos recibió Fabio muy amable. Volvería sin dudarlo

2026-06-04 via Nuitee
M
MARIA GRAZIA extended_group it
8
Cons:

aria condizionata non funzionante

2026-06-03 via Nuitee
J
Julie family_with_children gb
9
Lovely unique property. Helpful friendly staff. We absolutely loved our stay there
Pros:

Very clean, friendly staff. Close to main area of Ortigia.

Cons:

Beautiful balcony, access to this was up steps which would not be suitable for younger children.

2026-06-03 via Nuitee
E
elisa solo_traveller it
10
Pros:

L'accoglienza e professionalità di Maria, la posizione centralissima ma tranquilla nella bella Ortigia, la pulizia, l'ampiezza delle camere e del bagno.

2026-06-02 via Nuitee
S
silvana extended_group it
9
2026-06-01 via Nuitee
M
Maja family_with_children de
4
Too explensive for what u get.
Pros:

Location is great!

Cons:

No windows, no warm water - at least we didn't have it for 3 days and we had no warning. Explanation was that it is a town known issue and they are working on it.

2026-06-01 via Nuitee
P
Paolo couple it
1
Terrible
Pros:

Nulla

Cons:

Camera direttamente su strada senza finestre, molto buia , aperta la porta un forte odore di chiuso e muffa oltre agli schiamazzi di ragazzi che alloggiano nelle altre stanze ci ha reso impossibile la permanenza. Foto ingannevoli (ritoccate) che danno l’impressione che la stanza riceva luce dall’esterno .

2026-06-01 via Nuitee
M
Mia extended_group it
10
lovely hotel
Pros:

the accommodation was really great, the staff super helpful and we had a really nice time. everything was very clean and new. Living directly on the half-island is so pretty

2026-05-31 via Nuitee
R
Raffaele couple it
4
Durante la notte si sentono schiamazzi e soprattutto i rumori di raccolta vetro durante la notte
Pros:

La posizione

Cons:

Non vi erano finestre nella stanza ma unica apertura e’ la porta di ingresso e conseguente odore di chiuso la stanza non è insonorizzata

2026-05-31 via Nuitee
A
Arturo solo_traveller it
8
Pros:

Posizione ottima

Cons:

Divano letto non esattamente confortevole, ma trovato accordo con il gestore.

2026-05-29 via Nuitee
N
Nathalie couple fr
10
Hôtel original
Pros:

L’hôtel ne sert pas de petit déjeuner
Il faut le prendre à l’extérieur

Cons:

L’établissement proposé par l’hôtel pour le petit déjeuner n’offre pas un grand choix de produits
Un peu cher pour pas grand chose

2026-05-29 via Nuitee
T
TAYLAN couple tr
8
2026-05-28 via Nuitee
S
Saucourt couple fr
8
Pros:

Super situation géographique

Cons:

La douche n'était pas très propre avec des traces de rouilles, de calcaire et de moisissure. Le porte savon s'est décroché et vidé dans la douche. De plus il n'y avait pas de Wifi et on ne captait pas dans le logement donc aucun accès à internet.

2026-05-28 via Nuitee
R
Rayna couple us
6
OK not great.
Pros:

Location and staff

Cons:

Not a hotel as presented. Random rooms.Major Construction next to our room and nobody else really there?? Why not give us a different room. Stairs and outside area filthy. Room not super clean. Cobwebs.Parties and loud music until late hours.

2026-05-28 via Nuitee