Hamam Suites Portou

Hotels
8.7 (159 reviews)
Par. 2i Portou , Chania Town , gr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Air conditioning
Express check-in/check-out
Safety deposit box
Tour desk
Hot tub/Jacuzzi
Car hire
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Ideal location in the old town
Helpful staff and good service
Clean and comfortable rooms
Welcome drinks like raki and fruit
Cons:
Noise from nearby bars
Issues with air conditioning
Parking distance for luggage

Categories

Cleanliness
8.55
Multiple reviews indicate cleanliness and overall satisfaction with the rooms.
Service
9.05
Guests mentioned helpful staff with good communication.
Location
9.05
The location was frequently highlighted as ideal and central, with easy access to attractions.
Room Quality
8.75
Rooms generally met guest expectations, with mention of specific amenities like jacuzzis.
Amenities
8.65
Positive mentions of additional offerings such as raki and fruit in the room.
Value for Money
8.45
Some concerns regarding the pricing compared to amenities.
Food and Beverage
8.35
Limited mentions of food; however, welcome drinks were appreciated.
Overall Experience
8.75
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:21

Property Description

Luxurious City Views

Enjoy breathtaking city views at Hamam Suites Portou, located in the heart of Chania Old Town. Indulge in the beauty of the surroundings, with popular beaches like Koum Kapi and Kladissos just a short distance away.

Modern Amenities

Relax in style with our hot tub and take advantage of our convenient bicycle rental service to explore the city. Each unit is equipped with air conditioning, a flat-screen TV, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Location

With key attractions such as Nea Chora Beach and the city centre within walking distance, our aparthotel is the perfect base for your adventures in Chania. Explore the vibrant nightlife with pub crawls or opt for car hire to discover the area at your own pace.

Experience the charm of Chania from Hamam Suites Portou. Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 159 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.75
N
Naomi Joëlle • couple • nl
7
Top
Pros:

Ruime kamer en goed matras

Cons:

Lekkage (kan gebeuren) en de ligging was in wen smal straatje

2026-06-03 • via Nuitee
N
Nolwenn • couple • fr
7
Chambre agréable et bien placée mais hôte injoignable
Pros:

Très bonne localisation, lit confortable (mais matelas très mou), terrasse sympathique (mais la vue donnait plus envie en photos qu’en vrai, en réalité elle donne sur les toits terrasse des autres bâtiments donc peu d’intimité)

Cons:

Les hôtes ont répété à travers leurs différents messages automatiques qu’ils étaient joignables mais lorsque je les ai contacté sur WhatsApp pour leur poser des questions je n’ai jamais eu de réponse. Bien dommage car j’avais besoin d’aide.
Il faudrait changer les pommeaux dans la douche, ils fuient terriblement, ce n’est pas très agréable.

2026-06-02 • via Nuitee
V
Valeria • couple • pe
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-06-01 • via Nuitee
N
Nilson • couple • pt
1
Pessimo
Pros:

Nada mim agradou viu

Cons:

Os quartos são pequenos e limitado nem teve toalha para banho

2026-05-31 • via Nuitee
T
Tamara • couple • es
7
Pros:

El alojamiento esta muy bien ubicado, cerca del puerto veneciano y en unas calles muy bonitas. Muy comodo

Cons:

Durante el alojamiento la ducha no tenia agua caliente, ni presión. Nos pusimos en contacto con los anfitriones que nos llamaron al rato, pero ya nos habíamos duchado…

2026-05-31 • via Nuitee
N
Nia • couple • gr
10
Perfect stay in the heart of Old Town Chania
Pros:

We love everything about the property! This is our 2nd stay here! It is in the heart of the old town, very quaint, very clean! The jacuzzi and little balcony are perfect! Mrs Igglezaki is a sweetheart! We plan to come back!

Cons:

We loved everything. Beware that because it is in the Old Town, if you have mobility issues, it is not wheelchair accessible and has stairs.

2026-05-31 • via Nuitee
W
Wolfgang • couple • at
1
Hartes Bett mit Wanzen
Pros:

Gar nichts

Cons:

Extrem laut und unpersönlich . An nachtkästchen lagen ohrstopsel . Also war der Lärm bekannt

2026-05-25 • via Nuitee
J
Justyna • couple • pl
9
Fajny apartament na starówce - wszędzie blisko
Pros:

Super lokalizacja, niby na starówce ale na szczęście w bocznej uliczce więc nie było zbyt głośno, wszędzie blisko, na powitanie w lodówce pyszne pomarańcze a na stole karafka miejscowego trunku. Na wyposażeniu wszystko co potrzebne włącznie z otwieraczem do wina i różnymi kieliszkami

Cons:

Niestety kontakt z obydwoma właścicielami (zarządcami?) utrudniony. Na wiadomości niemal nie odpowiadają a gdybym sama nie zadzwoniła zapytać o kod do self check-in to bym się wprowadziła dzień później mimo że z wcześniejszych informacji wynikało że w dniu zameldowania otrzymam instrukcje.

2026-05-24 • via Nuitee
B
Boy • couple • nl
10
2026-05-18 • via Nuitee
Z
zk9 • solo_traveller • gr
7
2026-05-13 • via Nuitee
O
Oussaa • couple • fr
10
2026-05-11 • via Nuitee
F
fjannis • solo_traveller • gr
10
2026-05-11 • via Nuitee
M
Maria • couple • cy
2
Not worth it.
Pros:

The location.

Cons:

The hot water wasn't running at all we have contact the property but nobody answer, one hour before departure the water was ok, but nobody said anything.
The bin and the soap dispenser in the bathroom was broken
all night there was something noisy outside of the room like a motor or something like that.
In the bathroom walls there where hair from the previous guests
The towels wasn't wash up the smell and the feeling was like they just bought it.
They didn't sent me the check in instructions and I have to contact them.
You can at least put a bottle of water in the fridge.
There was no elevator.

2026-05-10 • via Nuitee
E
Eli • solo_traveller • se
4
Pros:

Ta läge

Cons:

Duschen fanns två lägen iskallt eller vansinnigt varm inget mittemellan! Just duschen efter sängen är kanske viktigast!

2026-05-07 • via Nuitee
S
STASA • couple • si
10
2026-05-05 • via Nuitee
• couple • gr
8
2026-04-27 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
2026-04-27 • via Nuitee
B
Blythe • solo_traveller • gb
10
2026-04-22 • via Nuitee
A
arthur • couple • fr
10
2026-04-21 • via Nuitee
R
Rodrigo • couple • at
6
Aceptable y sin complicaciones.
Pros:

Muy buena ubicación si se quiere estar en el centro. Nada de ruido, muy tranquilo. El check in muy fácil y práctico para llegar a cualquier hora.

Cons:

Hay poca ventilación en la habitación. Esto hace que los olores de la habitación no sean los más agradables. Muy poca privacidad entre el baño y la habitación, la puerta no cierra del todo.

2026-04-18 • via Nuitee