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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Kid meals
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Kids' outdoor play equipment
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Concerts/live shows
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Wine release events
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Covered parking
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Hosted evening meal (reserve)
Review Highlights
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Property Description
Luxurious Accommodation
Indulge in the ultimate comfort at The Mansion in Southampton. With family rooms, fully equipped kitchens, and free toiletries, each unit offers a relaxing retreat. Enjoy the convenience of a flat-screen TV, kettle, and private bathroom in every room.
Delicious Dining Options
Savour delectable meals at our family-friendly restaurant offering a variety of British cuisine. Start your day with a hearty Full English/Irish breakfast or unwind with warm dishes and refreshing juice. Don't miss out on our à la carte menu for a delightful dining experience.
Scenic Garden Views
Relax and unwind in our garden view rooms, providing a tranquil escape from the bustling city. Take a stroll in the garden or enjoy outdoor play equipment available for guests. Experience serenity at The Mansion - book your stay now for a memorable getaway.
Please note that the restaurant and bar is not open for dinner or lunch on Monday and Tuesday from 01/01/26 to 28/02/26.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for £15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very grande
Huge room
Staff in the restaurant were soo lovely . Especially the man with the wonderful accent
The driveway was a mess - huge pot holes along the way onto the property . Really needs sorting along with the chain at the beginning of the drive nearer the hotel
We had booked the basement but we were offered another room with a view on the first floor with a lovely view
N/A
Great location, good parking,friendly staff, great breakfast.
I believe the property is undergoing renovation.
The huge bathroom had no heating:-( and we are in January…
The bed and bedside tables need tightening. Extremely wobbly:-)
The location for us was perfect. The staff we're helpful and the accommodation was great.
The road into the hotel had very large potholes in.
Very nice rooms
The music from a event beating through the walls to 12 o'clock at night as they placed us above
Excellent room with great facilities, only slight negative is it could do with sprucing up a bit, a bit tired but clean and comfortable.
Convenient location, friendly staff
Squeaky floor in our room
Beautiful building, very well appointed. Lovely staff, very welcoming and attentive. Great room.
Nothing. A great place to stay.
Location was excellent for Kites Croft. Grounds are lovely. We did not have breakfast due to it not starting early enough for us.
The Bed was not very comfy
The staff were very good the food in the restaurant was superb , quite room
The room that we stayed was not finished. No towel rail no shelf for toiletries , bed wasn’t the best needs to be bigger and better quality , , furniture was shabby , towels placed on top of toilet 🤮
the grounds look lovely when you drive in and the staff are so lovely and welcoming. I do think they are what's holding up the hotel itself though. Super clean and the bed was really comfortable and there were soft towels
The decor in the room was un finished, the laminate floors were cold underfoot and there were no slippers or dressing gowns available. The room itself was cold when i came into it too. My apartment had a sofa and it was so uncomfortable - some cushions would have been helpful but if I wanted to watch TV i had to sit on it as you couldn't see it from the bed.
Food service room
I could hear music in my room I was on the first floor.
All the staff at the Orange Grove were really very nice, friendly, happy and helpful, in fact I would go as so far so say that they were extremely friendly and I felt that each one of them really valued our business and our stay. The girls in the restaurant were very busy, yet entirely happy in their work which gave a vibrant, but entirely happy vibe to breakfast. The steaks at dinner were cooked lovely and the cooked breakfasts (included in our stay) were all well above average.
The hotel itself was a lovely building, parking was immediately outside which was very helpful unloading our luggage in the rain. It was also lovely and warm inside, roaring log burner in reception, lounge was cosy and welcoming.
We were on the top floor and there was no lift! Not a big deal as we are only in our 50's, but unusual.
Our room was not outstanding. Broken and missing toilet roll holder, badly worn and marked black chairs which looked awful. No bedside lights, no chest of drawers to put clothes away. Sleeping in the bed was uncomfortable but that might be just me as I have a bad back. In truth, we did relay this to reception upon departure and they told us that the room we stayed in was one that was soon due for a completely overhaul, which made sense so I wouldn't read too much negativity into the experience of our individual room.
Looked very grand from outside, nice location, room very spacious
Big room but not cosy at all. Only one small rug. No heating in bathroom which was freezing. Oven and microwave but no oven gloves to take hot food out! Woken up by noise of deliveries at 6am. Poor lighting outside, on steps and in car park. Disappointing overall.
Location is suburban. Good breakfast.
Decor was a bit bland.
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