Hotel Grand Caribe

Hotels
8.6 (538 reviews)
Av. Francis Cra 5A No. 3-33 Diagonal a Jeno's Pizza , San Andrés , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.65
Some reviews mentioned issues with cleanliness, particularly regarding room conditions.
Service
9.15
The staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.15
Multiple reviews praised the convenient location, close to the beach and other amenities.
Room Quality
8.65
Rooms were noted for comfort and basic cleanliness, despite some issues mentioned with specific rooms.
Amenities
8.15
Amenities were generally well-received, although there were some comments on improvements needed.
Value for Money
8.65
Guests felt that the pricing was fair given the overall quality of the stay.
Food and Beverage
8.65
Breakfast received positive remarks for variety and quality, although some felt it could be improved.
Overall Experience
8.75
Most reviews reflected a generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:19

Property Description

Luxurious Accommodations
Hotel Grand Caribe offers air-conditioned rooms with modern amenities like cable TV, a fridge, and a safety-deposit box. Relax in comfort and style during your stay.

Convenient Location
Situated just 150 meters from the Caribbean Sea and in the heart of San Andres Town Centre, our hotel provides easy access to restaurants, bars, shops, and the beach. Explore the vibrant surroundings with ease.

Exceptional Service
With a 24-hour front desk and free Wi-Fi, Hotel Grand Caribe ensures that guests' needs are met promptly and efficiently. Enjoy a worry-free stay with our attentive staff and convenient services.

Experience the perfect blend of comfort and convenience at Hotel Grand Caribe. Book your stay now for an unforgettable island getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 538 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
A
Adriana • extended_group • ar
7
Pros:

Buena relación calidad-precio

2026-09-18 • via Nuitee
A
Antônio • couple • br
10
Boa localização, hotel simples, café da manhã básico e saboroso.
Pros:

Wil e Isabel da cozinha excelentes funcionários. Muito educados e prestativos.

Cons:

Cama muito macia para quem tem problema de coluna como eu e minha esposa. Não fizeram late Check out, situação muito comum em qualquer lugar do mundo.

2026-09-17 • via Nuitee
M
Maria Miryam • couple • co
9
Bien ubicado, buena atención, cama muy confortable
Pros:

Buen desayuno, buena ubicación

2026-09-16 • via Nuitee
J
Jorge Iván • family_with_children • co
9
Muy cómoda y agradable
Pros:

El conjunto de servicios y ubicación es muy bueno

2026-09-14 • via Nuitee
D
Diogo • solo_traveller • br
9
Pros:

O quarto estava muito limpo e organizado.

2026-09-12 • via Nuitee
B
Bibiana Marcela • solo_traveller • co
10
2026-09-12 • via Nuitee
K
Kleiton • couple • br
9
Excelente custo x Benefício
Pros:

Localização
Funcionárias atenciosa e prestativas

2026-09-11 • via Nuitee
G
gsamorim • solo_traveller • br
7
Cons:

Banheiro estava com um vazamento do box para fora

2026-09-10 • via Nuitee
L
lopez • couple • co
7
Pros:

la ubicacion

2026-09-09 • via Nuitee
M
Mathieu • couple • fr
9
2026-09-09 • via Nuitee
C
Cezar • extended_group • fr
5
Pros:

Next to the beach.

Cons:

Not the “best” location in the city.
I would expect for better cleaning in the room - The trash was not replaced daily.
There was a mould smell in the room, probably due to the air on that need to be cleaned, in addition, there was limited power sockets in the room.
Be attention that the room is on the upper floors, no elevator.

2026-09-08 • via Nuitee
P
Paul • couple • es
8
Instalaciones correctas, habitación perfecta, desayuno horrible.
Pros:

La atención del personal, de todos en general, ya que hablamos con diferentes personas, pero todos nos ayudaron y atendieron excelentemente en todo momento, sin duda una alegría. La habitación limpia, grande y se ajusta perfectamente a las descripciones, tuvimos aire acondicionado y funcionaba correctamente. Sin duda por estos puntos volveriamos a alojarnos aquí. La ubicación esta bastante bien, estabamos al lado del centro y teniamos todo cerca, la zona es agradable, sin fiestas ni ruidos, dormimos genial.

Cons:

Sin duda, el desayuno, fue lo unico desagradable. Elegimos la opcion de desayuno incluido y no merece la pena. Es un desayuno super super basico y el desayuno estaba de 7 a 9am y llegabamos a las 8am y no habia cosas para desayunar en general, muy pobre todo. Una rodaja de pan, mortadela, cafe y ya practicamente. Habia que pedirles a las cocineras que te cocinen huevos o algo, porque sobre la mesa de autoservicio no habia NADA. Solo café y pan. Es super incomodo tener que pedir que te cocinen algo o preparen algo para desayunar, ya que era igualmente muy poca cantidad y tardaban en entregartelo. Desayunamos 1 dia de los 5 que estuvimos aqui. El resto tuvimos que irnos fuera a desayunar para poder hacerlo en condiciones.

2026-09-07 • via Nuitee
J
Jhonny • family_with_children • co
8
Buena
Pros:

Servicio

Cons:

El horario del check in y check out respecto de la hora de llegada.

2026-09-06 • via Nuitee
C
Carlos Augusto • family_with_children • co
10
Habitaciones Confortables, cerca a la playa y al aeropuerto, recomendados !!
Pros:

El pesonal fué muy amable , contestaron inquietudes, las habitaciones muy limpias , la seguridad excelente, los desayunos adecuados y nutiritivos

Cons:

no diría nada al respecto , todo nos salió muy bien

2026-09-06 • via Nuitee
D
Dorilla2020 • solo_traveller • co
10
Está ubicado a una cuadra y media de la playa
Pros:

La atención en general, muy confortable, No extrañé mi cama.

Cons:

Intermitente la red Wifi

2026-09-06 • via Nuitee
F
Federico • couple • it
9
2026-09-05 • via Nuitee
I
Ivone Araujo • extended_group • br
10
2026-09-05 • via Nuitee
T
Tatiana • solo_traveller • br
9
SUPEROU MINHAS EXPECTATIVAS, VOU INCRIVEL
Pros:

OTIMA LOCALIZAÇAO, BOM ATENDIMENTO, BOAS ACOMODAÇÕES, EQUIPE SEMPRE DISPOSTA A ATENDER, O CAFÉ DA MANHÃ PRECISA DE MELHORIAS, MAIS ATNDE BEM.

Cons:

O CAFÉ, PRECISA DE MELHORIAS, APE4NAS ISSO

2026-09-03 • via Nuitee
M
Marcos Sa • solo_traveller • br
8
bom
Pros:

limpeza

Cons:

funcionários, localização e limpeza

2026-09-03 • via Nuitee
F
Federico • couple • it
10
2026-09-02 • via Nuitee