Hotel Grand Caribe

Hotels
8.6 (387 reviews)
Av. Francis Cra 5A No. 3-33 Diagonal a Jeno's Pizza , San Andrés , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.65
Some reviews mentioned issues with cleanliness, particularly regarding room conditions.
Service
9.15
The staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.15
Multiple reviews praised the convenient location, close to the beach and other amenities.
Room Quality
8.65
Rooms were noted for comfort and basic cleanliness, despite some issues mentioned with specific rooms.
Amenities
8.15
Amenities were generally well-received, although there were some comments on improvements needed.
Value for Money
8.65
Guests felt that the pricing was fair given the overall quality of the stay.
Food and Beverage
8.65
Breakfast received positive remarks for variety and quality, although some felt it could be improved.
Overall Experience
8.75
Most reviews reflected a generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:19

Property Description

Luxurious Accommodations
Hotel Grand Caribe offers air-conditioned rooms with modern amenities like cable TV, a fridge, and a safety-deposit box. Relax in comfort and style during your stay.

Convenient Location
Situated just 150 meters from the Caribbean Sea and in the heart of San Andres Town Centre, our hotel provides easy access to restaurants, bars, shops, and the beach. Explore the vibrant surroundings with ease.

Exceptional Service
With a 24-hour front desk and free Wi-Fi, Hotel Grand Caribe ensures that guests' needs are met promptly and efficiently. Enjoy a worry-free stay with our attentive staff and convenient services.

Experience the perfect blend of comfort and convenience at Hotel Grand Caribe. Book your stay now for an unforgettable island getaway.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for COP 100,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for COP 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 387 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
A
Andreia • solo_traveller • br
10
Ótima localização e conforto
Pros:

Localização e ótimo atendimento dos funcionários

2026-04-11 • via Nuitee
M
Marcela • family_with_children • co
9
Muy bueno
Pros:

Habitaciones limpias y cómodas, desayuno rico todos los días, muy cercano a la playa, hacían el aseo todos los días, personal de la cocina muy amable, agua y café las 24 horas del día. Prestan toallas para llevar a la playa.

Cons:

El restaurante es un poco pequeño.

2026-04-09 • via Nuitee
C
Carolina • couple • ar
8
Un poco caro para la calidad pero el personal muy amable
Pros:

El personal fue muy muy amable siempre. Nos prestaron snorkel y zapatillas de agua y te dan toallas de playa limpias todos los días.
La habitación era cómoda y espaciosa y estaba siempre limpia.
La presión de la ducha es muy buena.

Cons:

Se nota que falta un poco de mantenimiento: el baño tenía varios elementos que estaban flojos, sobre todo la mampara de la ducha en donde alguien de afuera tenía que ayudar a abrirla.
El desayuno es un poco pobre y monótono.
Es un poco caro para lo que se obtiene pero todo en San Andrés parece serlo.

2026-04-09 • via Nuitee
M
Macarena • family_with_children • ar
10
2026-04-08 • via Nuitee
V
Vanessa • extended_group • uy
10
2026-04-08 • via Nuitee
S
SARA MARIA • family_with_children • co
10
SUPER RECOMENDADO 10/10
Pros:

Cercanía a playa principal 1 cuadra, centro y comercio a 2 cuadras, todo limpio tienen ventanas antiruido, desayuno variado, muy buena atención por parte de todos.

Cons:

Lo único que no hay donde secar ropa, de resto espectacular todo

2026-04-07 • via Nuitee
A
Andrea delPilar • couple • mx
10
Cómodo, bonito y cerca a la playa
Pros:

Hotel cómodo limpio y estratégico. Las chicas del staff muy lindas y amables.

Cons:

Cómo sugerencia podrían poner más percheros o ganchos para colgar cosas

2026-04-06 • via Nuitee
R
Rodrigo • family_with_children • br
10
Pros:

Da atenção das senhoras da recepção, do café da manhã, da localização, do quarto. Foi excelente a estadia, top 10.

2026-04-06 • via Nuitee
P
Pinheiro • couple • br
8
Amei tudo, oque poderia melhorar é o café e o local onde é servido.!
Pros:

Gostamos de tudo, localização, quartos, chuveiro quente, água potável que o hotel fornece e café preto também fica a disposição, recepcionistas, vale muito a pena.!

Cons:

O café da manhã é porcionado, ou seja, vc não pode repetir ovos por exemplo, as meninas do café são legais, mas são bastante orientadas sobre essa questão, o local do café tem poucas mesas…

2026-04-06 • via Nuitee
Y
yanina • solo_traveller • uy
7
2026-04-06 • via Nuitee
A
Adriano • extended_group • br
9
Excelente serviço, bom café da manhã, ótima localização
Pros:

A acomodação superou as expectativas! A equipe é maravilhosa: recepcionistas, faxinerias e cozinheiras são excelentes profissionais, todas muito simpáticas e prestativas. A pousada está sempre limpa, servia água, chá e café de graça o dia todo. Bem localizada, ótimo café da manhã, com uma vista bonita da área do café. O chuveiro era delicioso, com água quente e um jato forte. Uma pousada simples, mas que entrega muito bem o que promete!

Cons:

Nosso quarto era bem pequeno e havia pouco espaço para guardar as malas e pendurar as roupas molhadas.

2026-04-05 • via Nuitee
V
Victor • couple • br
10
Perfeito
Pros:

Gostei de tudo, principalmente de todas as funcionárias, são atenciosas e muito simpáticas. Limpeza, localização e comodidades são perfeitos.

Cons:

Gostei de tudo

2026-04-05 • via Nuitee
T
TALLYTA • couple • br
10
Excelente custo x benefício
Pros:

Atendimento excelente, fomos muito bem tratados.
A cama é confortável e não tivemos nenhum problema com barulho.
A localização é perfeita.

Cons:

Gostei de tudo!

2026-04-04 • via Nuitee
J
Juanita • family_with_children • co
10
2026-04-04 • via Nuitee
H
Hinojosa Millán • solo_traveller • co
9
Cerca al aeropuerto y la playa!
Pros:

Es muy central

Cons:

Un ascensor para las maletas o discapacitados

2026-04-03 • via Nuitee
Y
yeny paola • family_with_children • co
10
Pros:

La habitación

2026-04-03 • via Nuitee
V
vanessa • couple • co
9
2026-04-01 • via Nuitee
B
Bergson • couple • br
1
Hotel simples, estadía ok, café da manhã escasso e cozinheira extremamente mal educad e grosseira!
Pros:

Atendimento da recepcionista fim de tarde para noite

Cons:

Café da manhã. A senhora do café da manhã é uma mal educada, grosseira, fica com telefone vendo vídeos nas alturas.

2026-03-31 • via Nuitee
D
Diego • extended_group • pe
10
2026-03-31 • via Nuitee
H
Hardmatt • family_with_children • cl
10
Pros:

Habitaciónes espaciosas, se agradece tener a libre disposición café, te, yerbas, y agua ya sea fría o caliente. Excelente atención de las srtas encargadas del desayuno, Rubí, Sabrina y Karen muy simpáticas y amables para entregarnos la primera comida del día. Desayunos muy ricos

Cons:

Que no hayan cambiado toallas de baño aunque no era tan necesario, que a veces no se hiciera el aseo de baño completo pero aún así no influia tanto

2026-03-28 • via Nuitee