Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Close to beaches and shops
Cons:
Poor cleanliness
Slow service
Noise disturbances
Uncomfortable beds

Categories

Cleanliness
4.85
Issues with cleanliness noted, including mildew smell and presence of mosquitoes.
Service
6.35
Mixed feelings about service; some reports of slow response and unfriendly staff.
Location
7.85
Consistently praised for good location.
Room Quality
5.35
Comfort issues with mattresses and noise reported.
Amenities
6.85
Positive feedback on available amenities, slight issues with water temperature.
Value for Money
5.85
Perceived value varies; price quality ratio noted as acceptable by some.
Food and Beverage
5.85
No specific comments on food; deemed standard for this hotel tier.
Overall Experience
5.85
Overall mixed experience highlighted by location but dampened by other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:22

Property Description

Luxurious Plunge Pool Accommodation:
Casa Acapulco Ashly, nestled in the prestigious Acapulco Diamante district, offers a lavish stay with a private plunge pool, ensuring a refreshing and exclusive experience for guests.

Top-Notch Amenities and Services:
With a 24-hour front desk, full-day security, and complimentary WiFi and parking, guests can enjoy a worry-free and convenient stay. The well-equipped rooms with air conditioning and modern facilities cater to all comfort needs.

Relaxation and Convenience at Your Fingertips:
From fully furnished kitchens to cozy lounge areas, flat-screen TVs, and garden spaces, Casa Acapulco Ashly provides a perfect blend of relaxation and entertainment options. Explore nearby attractions or unwind in the shared lounge for a memorable vacation.

Book Casa Acapulco Ashly now for a luxurious and hassle-free stay in Acapulco!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 38 reviews
Cleanliness: 4.85
Service: 6.35
Location: 7.85
Room Quality: 5.35
Amenities: 6.85
Value for Money: 5.85
Food and Beverage: 5.85
Overall Experience: 5.85
R
rodriguez gonzalez • family_with_children • mx
7
2026-09-07 • via Nuitee
E
Eduardo • solo_traveller • mx
10
2026-09-07 • via Nuitee
T
Torres • solo_traveller • mx
9
Sabanas mas calientitas
Pros:

Alberca

Cons:

Los A/A

2026-07-23 • via Nuitee
P
Pedro • solo_traveller • us
1
Pros:

Properties were under construction bad and dangerous couldn't offer any more rooms

Cons:

Everything

2026-06-16 • via Nuitee
M
Martínez Sánchez • solo_traveller • mx
9
2026-06-13 • via Nuitee
E
Efrain • solo_traveller • mx
10
Pros:

Todo limpio

Cons:

Buenas ubicación

2026-06-04 • via Nuitee
G
gonzalez pantoja • solo_traveller • mx
10
Pros:

El aire acondicionado

Cons:

Solo dejan una sábana en la cama y parecen manchadas todas, no hay cable.tele abierta solamente y los desayunos que ofrecen solo son chilaquiles que (parece) sacan de las sobras) de los comensales

2026-06-01 • via Nuitee
O
Oscar • solo_traveller • mx
9
Pros:

La atencion

Cons:

El horario de la alberca

2026-05-28 • via Nuitee
L
Lizza • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Las instalaciones

2026-05-26 • via Nuitee
V
Valerio • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Todo bien

2026-05-25 • via Nuitee
J
Jorge • solo_traveller • us
1
Pros:

Nada

Cons:

Todo

2026-05-22 • via Nuitee
D
Danya Isabel • solo_traveller • mx
8
2026-05-08 • via Nuitee
E
Esquivel • family_with_children • mx
1
2026-04-03 • via Nuitee
J
Jose Gomez CD • family_with_children • mx
5
Pros:

La piscina esta genial. La ubicación cercana a muchas cosas divertidas.

Cons:

Cuarto 203 tuvo agua caliente solo hasta que pregunte si habia agua caliente en la recepción.
No preguntan si se puede hacer la limpieza, solo la hacen pensando que los inquilinos no estan en el cuarto. Me abrieron la puerta cuando estaba desnudo, por como me ven a mi y a mi esposa.
Si bien hay estacionamiento, no te informan como funciona o cuantos espacios hay en el lugar. Si se llena se debe ir a otro lado cruzando el bulevar que por cierto esta difícil de pasar por que no hay semáforos y los autos no respetan los pasos peatonales.
Aunque la administración dice las reglas, parece que solo unos cuantos sigue las reglas de la piscina. Tampoco hay baño cercano a la piscina y uno debe ir corriendo a su cuarto.

2026-04-03 • via Nuitee
V
Valerio • family_with_children • mx
9
Pros:

La alberca con hidromasaje exelente

Cons:

No hay señalización del baño general almlado de la alberca,asta que voy saliendo m entero de que si hay

2026-04-01 • via Nuitee
T
Telma Lizeth • family_with_children • mx
9
2026-03-19 • via Nuitee
M
Maria de Lourdes • solo_traveller • mx
7
Pros:

Me ha gustado la facilidad para llegar al hotel, el trato amable de las personas en recepción y de limpieza.

Cons:

En las habitaciones del frente se escucha mucho el ruido de la calle.

2026-02-26 • via Nuitee
A
Antonio • family_with_children • mx
10
2026-02-24 • via Nuitee
V
victor • solo_traveller • ca
8
2026-02-23 • via Nuitee
V
Valencia Rangel • solo_traveller • mx
2
Muy mala experiencia
Pros:

Ubicación

Cons:

No llegaba la señal de wifi la televisión no funcionaba ya que no se veian los canales ni nada, había cucarachas me salieron 2

2026-02-09 • via Nuitee