Familie Zuser Hotel Garni

Hotels
8.8 (336 reviews)
Hauptstrasse 12 , Mitterbach , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Limited dining options
Noise disturbances from other guests

Categories

Cleanliness
8.69
Room was clean; however, space was quite small, which was noted.
Service
9.36
The staff were described as extremely helpful and friendly across multiple reviews.
Location
9.2
Great central location with easy access to transportation, yet peaceful.
Room Quality
8.15
Rooms varied in size; some guests mentioned smaller rooms without significant complaints.
Amenities
8.68
Amenities included a large communal area and a garage for motorcycles, with a generally positive perception.
Value for Money
8.64
Good value noted, especially for the quality of the offerings.
Food and Beverage
8.69
Breakfast was frequently praised, but some noted it could have more variety.
Overall Experience
8.96
General satisfaction with the stay; guests felt welcomed and enjoyed their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:00

Property Description

Convenient Location
Pension Zuser is ideally situated just steps away from the Gemeinealpe Ski Lift and Mitterbach Train Station, with a free ski bus stopping right at the property's doorstep.

Entertainment and Relaxation
Enjoy your leisure time at the hotel's games room equipped with table tennis and billiards, or unwind in the cozy library stocked with German books.

Modern Comforts
Stay connected with complimentary WiFi and wired internet, and retreat to rooms featuring cable TV and private bathrooms. Guests can also utilize the common kitchen for added convenience.

Ready to experience a perfect blend of comfort and convenience at Pension Zuser? Book your stay now and explore the charming town of Mariazell just 4 km away.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 57 per person per night when using an existing bed.
    People 3 years old and over stay for € 57 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 336 reviews
Cleanliness: 8.69
Service: 9.36
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
B
Brigitte • couple • at
8
2026-03-04 • via Nuitee
R
Roman • extended_group • at
8
2026-02-10 • via Nuitee
M
Michael • couple • at
7
2026-01-31 • via Nuitee
F
Franz • extended_group • at
9
2026-01-24 • via Nuitee
A
Anna • couple • at
9
Tolles Quartier und gute Lage
Pros:

Sehr gutes Frühstück, gute Auswahl

2026-01-19 • via Nuitee
M
Monika • solo_traveller • at
7
schön
Pros:

Sehr gut

2026-01-19 • via Nuitee
A
Adam • couple • cz
6
Pros:

Dostatek ručníků v koupelně, šampóny, mýdla, velký pokoj, dostatek světla, parkování v ceně, dobrá snídaně (vyjma kávy), vše čisté a udržované

Cons:

Jelikož není přímo v ubytování možnost oběda/večeře chybí lednice, případně alespoň rychlovarná konvice
Poměrně špatně řešený prostor v šatní skříni, hodně měkká matrace,

2026-01-19 • via Nuitee
T
Terézia • couple • hu
10
Pros:

A reggelinél figyelembe veszik, ha valakinek ételallergiája van. Főtt virslit, sült szalonnát hiányoltam, de így is bőséges reggeli volt minden nap. A kávé nem volt az igazi.

Cons:

A megszálló vendégek, nem tisztelik a másikat, hogy ne hangoskodjanak a folyóson. A szobában ne dübörögve járjanak, hogy az alattuk lévő szobában még az ágy is beleremeg.

A szobából hiányoztak polcok dekorációval vagy képek, amivel barátságosabb lett volna.

2026-01-05 • via Nuitee
H
Hickmann • solo_traveller • de
8
Alles in allem ganz ok, Personal recht freundlich!!
Pros:

Frühstück war prima, habe sogar nach dem offiziellen Zeitraum noch ein ansprechendes Frühstück bekommen!

Cons:

Das Zimmer war recht klein, was ich aber nicht bemängelt habe

2026-01-05 • via Nuitee
M
Martina Dietrich • family_with_children • at
10
2026-01-02 • via Nuitee
H
Helene • family_with_children • at
10
2026-01-01 • via Nuitee
M
Martina Dietrich • couple • at
10
Pros:

Unkomplizierter und freundlicher Empfang.
Das Frühstücksbuffet war einfach grandios.
Großer Gemeinschaftsraum mit Spielen und einer liebevoll eingerichteten Spielecke für Kinder.
Lage mitten im Zentrum ist sehr vorteilhaft. Dennoch ruhig.
Großer Parkplatz.

Cons:

Nichts.

2025-12-30 • via Nuitee
B
Barbara • couple • at
10
2025-12-09 • via Nuitee
L
László • couple • hu
8
2025-10-25 • via Nuitee
S
Silvia • couple • at
8
2025-10-12 • via Nuitee
M
Maria • couple • at
8
2025-10-07 • via Nuitee
C
Christoph • couple • at
10
2025-10-04 • via Nuitee
S
Susanne • couple • at
10
2025-10-03 • via Nuitee
C
Christine • extended_group • at
9
2025-09-29 • via Nuitee
V
Věra • couple • cz
10
2025-09-18 • via Nuitee