Tru By Hilton Columbus East Broad

Hotels
•
Tru by Hilton
8.8 (522 reviews)
6440 East Broad Street , Columbus , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Nice and clean facilities
Cons:
Bed bugs reported
Poor breakfast quality

Categories

Cleanliness
8.26
Mentioned as clean, but issues with bed bugs in one review.
Service
9.73
Staff received positive remarks and were described as helpful and friendly.
Location
9.27
Location noted as nice and close to activities.
Room Quality
8.22
Rooms reported to be basic and small, some noise issues.
Amenities
9.25
Decent amenities, but some difficulties with breakfast and TV remote.
Value for Money
8.71
Some concerns about charges and value despite cleanliness.
Food and Beverage
7.76
Breakfast quality criticized, limited options available.
Overall Experience
9.23
General positive experiences with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:23

Property Description

Tru By Hilton Columbus East Broad offers a convenient stay near popular attractions in Columbus. Modern Rooms with Air-Conditioning: Enjoy comfortable and cool rooms during your stay. Billiards for Leisure: Have a fun and relaxing time playing billiards at the hotel. Multilingual 24-Hour Front Desk: Feel welcome with staff who speak English and Spanish and are always ready to assist. Book your stay now at Tru By Hilton Columbus East Broad for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 522 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
B
Breyan • couple • us
9
Pros:

Great staff and cleanliness

2026-10-26 • via Nuitee
T
Taylor • family_with_children • us
8
Really nice hotel. Staff is incredibly nice. Room is nice and clean
Pros:

it was really nice inside. we liked that you had to use a key to get in and key to use the elevator

Cons:

the location is hard to get in and out of. It’s really loud even at night, my kids kept waking up due to both traffic sounds and the people in the room next to us were arguing. the walls were paper thin so we could hear everything on both sides.

2026-10-26 • via Nuitee
R
Rajaonarivo • couple • us
10
2026-10-23 • via Nuitee
K
Kelly • family_with_children • us
10
2026-10-21 • via Nuitee
G
Ginny • family_with_children • us
8
2026-10-19 • via Nuitee
R
Robert • couple • us
9
Pros:

Very busy street, could use a light

2026-10-19 • via Nuitee
T
Taylor • solo_traveller • us
9
2026-10-18 • via Nuitee
T
Taylor • solo_traveller • us
9
2026-10-18 • via Nuitee
J
Jacob • couple • us
10
2026-10-17 • via Nuitee
T
Terry • couple • us
9
Pros:

Great location for us. Very clean and modern.

Cons:

Room was smaller than others we've stayed at in that price point.

2026-10-16 • via Nuitee
G
Gerri • couple • us
10
My stay was peaceful and comfortable.
Pros:

The staff and the cleanliness of the hotel.

Cons:

N/a

2026-10-15 • via Nuitee
T
Taylor • couple • us
9
Nice place to stay for a few nights
Pros:

Very clean and modern

Cons:

The pool was very small

2026-10-12 • via Nuitee
K
Kristin • family_with_children • us
10
Pros:

Room was very clean. Bed was comfortable. We liked that the shampoo, conditioner, and body wash was provided. Staff was friendly. I didn't have breakfast, but some family members did and enjoyed it. We loved the coffee/tea/hot chocolate bar also.

Cons:

There was lots of construction around the area, which is not the hotels fault, but it made it somewhat difficult to get to.
The prices of the snacks in the lobby were a little high.

2026-10-09 • via Nuitee
R
Rashana • family_with_children • us
8
Pros:

Good

Cons:

No security for cars, car was broken into.

2026-10-08 • via Nuitee
T
Troy • solo_traveller • us
10
Pros:

Pool and workout area super nice.
Good breakfast

2026-10-07 • via Nuitee
M
Mehta • family_with_children • us
8
2026-09-17 • via Nuitee
K
KHALIA • solo_traveller • us
9
Pros:

Everything it was a clean property the staff was very personable and helpful great location

2026-09-16 • via Nuitee
C
Courtney • solo_traveller • us
10
Pros:

The facility was beautiful and clean and extremely comfortable.

2026-09-14 • via Nuitee
U
Ulrich • solo_traveller • ch
5
Pros:

Frühstück war ok; Zimmer war sauber und praktisch

Cons:

Klimaanlage funktionierte zuerst nicht; Zimmer sind ringhörig

2026-09-13 • via Nuitee
R
Robert • couple • us
7
2026-09-12 • via Nuitee