Tru By Hilton Columbus East Broad

Hotels
•
Tru by Hilton
8.8 (511 reviews)
6440 East Broad Street , Columbus , us

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Nice and clean facilities
Cons:
Bed bugs reported
Poor breakfast quality

Categories

Cleanliness
8.26
Mentioned as clean, but issues with bed bugs in one review.
Service
9.73
Staff received positive remarks and were described as helpful and friendly.
Location
9.27
Location noted as nice and close to activities.
Room Quality
8.22
Rooms reported to be basic and small, some noise issues.
Amenities
9.25
Decent amenities, but some difficulties with breakfast and TV remote.
Value for Money
8.71
Some concerns about charges and value despite cleanliness.
Food and Beverage
7.76
Breakfast quality criticized, limited options available.
Overall Experience
9.23
General positive experiences with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:23

Property Description

Tru By Hilton Columbus East Broad offers a convenient stay near popular attractions in Columbus. Modern Rooms with Air-Conditioning: Enjoy comfortable and cool rooms during your stay. Billiards for Leisure: Have a fun and relaxing time playing billiards at the hotel. Multilingual 24-Hour Front Desk: Feel welcome with staff who speak English and Spanish and are always ready to assist. Book your stay now at Tru By Hilton Columbus East Broad for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 511 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
D
Darling • couple • us
9
2026-07-25 • via Nuitee
J
Jenny • extended_group • us
10
2026-07-25 • via Nuitee
J
Jennifer • couple • us
9
Enjoyable
Pros:

Pool and lobby

Cons:

Construction and no hot tub

2026-07-25 • via Nuitee
M
Marks • solo_traveller • us
10
2026-07-25 • via Nuitee
L
Lauren • couple • us
8
Great!
Pros:

Was very clean, breakfast was good.

Cons:

There was road work going on so it made it a little difficult to get in and out.

2026-07-22 • via Nuitee
P
Pavan • family_with_children • us
10
2026-07-22 • via Nuitee
A
Abigail • family_with_children • us
10
2026-07-13 • via Nuitee
J
joe • solo_traveller • us
8
2026-07-12 • via Nuitee
R
Rahena • family_with_children • gh
10
2026-07-12 • via Nuitee
C
Carol • family_with_children • us
10
Pros:

everything

Cons:

n/a

2026-07-10 • via Nuitee
M
McMahan • solo_traveller • us
10
Pros:

Clean and convenient

Cons:

Nothing

2026-07-06 • via Nuitee
J
Janet • couple • us
9
Pros:

This location was perfect and close to the airport. Exactly what we were looking for for an overnight stay! The staff was very friendly and courteous, and the room was clean and we had a great night sleep.

2026-07-06 • via Nuitee
R
Russell • solo_traveller • us
6
2026-07-06 • via Nuitee
A
Ashley • couple • us
10
Pretty much brand new hotel, super clean, helpful front desk, friendly staff and super comfy rooms. Love staying here wh
Pros:

Beautiful hotel, clean rooms, nice staff, comfortable.

2026-07-05 • via Nuitee
B
Bhima • couple • us
9
Wonderfull time
Pros:

Location

Cons:

I was happy with everything

2026-07-03 • via Nuitee
K
Krystal • couple • us
9
2026-07-01 • via Nuitee
S
Stephanie • family_with_children • us
9
I would come stay again.
Pros:

we loved the pool, the fitness center was nice, the hotel was clean. The workers were extremely nice, the shampoo conditioner and body was nice.

Cons:

The food tasted good but wasn't hot enough, The bed was a little hard.

2026-06-29 • via Nuitee
S
Shawna • solo_traveller • us
8
Good overnight stay
Pros:

The hotel is new and fresh. Bed was excellent, staff are nice and helpful. Pool, gym and lobby were all clean, checked regularly and well maintained. The room was also very clean and comfortable.

Cons:

Construction outside the hotel with no connecting sidewalks to other nearby businesses.They don't take cash for any hotel purchases, everything is done via credit card.

2026-06-25 • via Nuitee
C
Charles • couple • us
10
Hotel and staff were very friendly and helpful
Pros:

The hotel was fine.

Cons:

Not their fault but road construction was a problem

2026-06-24 • via Nuitee
S
Samantha • extended_group • us
10
2026-06-22 • via Nuitee