Tru By Hilton Columbus East Broad

Hotels
•
Tru by Hilton
8.8 (522 reviews)
6440 East Broad Street , Columbus , us

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Nice and clean facilities
Cons:
Bed bugs reported
Poor breakfast quality

Categories

Cleanliness
8.26
Mentioned as clean, but issues with bed bugs in one review.
Service
9.73
Staff received positive remarks and were described as helpful and friendly.
Location
9.27
Location noted as nice and close to activities.
Room Quality
8.22
Rooms reported to be basic and small, some noise issues.
Amenities
9.25
Decent amenities, but some difficulties with breakfast and TV remote.
Value for Money
8.71
Some concerns about charges and value despite cleanliness.
Food and Beverage
7.76
Breakfast quality criticized, limited options available.
Overall Experience
9.23
General positive experiences with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:23

Property Description

Tru By Hilton Columbus East Broad offers a convenient stay near popular attractions in Columbus. Modern Rooms with Air-Conditioning: Enjoy comfortable and cool rooms during your stay. Billiards for Leisure: Have a fun and relaxing time playing billiards at the hotel. Multilingual 24-Hour Front Desk: Feel welcome with staff who speak English and Spanish and are always ready to assist. Book your stay now at Tru By Hilton Columbus East Broad for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 522 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
R
Robert • couple • us
7
2026-09-12 • via Nuitee
U
Uolanda • couple • us
10
it was great
Pros:

clean,colorful

Cons:

na

2026-09-11 • via Nuitee
D
Dan • couple • us
10
Pros:

Handy for what I needed

Cons:

Nothing all was fine

2026-09-09 • via Nuitee
Y
Young • solo_traveller • us
9
Pros:

I like the location and staff.

Cons:

The beds were a little uncomfortable and I kept sliding when I sat on the edge.

2026-09-09 • via Nuitee
R
Robert • family_with_children • us
8
Appreciate cleanliness the convenient. Not too much bells and whistles but it did the job nicely.
Pros:

The location was perfect for getting to and from our events. Breakfast was good. Cleanliness very good. And really appreciate the security of the swipe to get to your floors

Cons:

Everything was great but the air condition was very noisy so I was not able to sleep. My husband was in and out of sleep because of it and my daughter slept through anything

2026-09-08 • via Nuitee
R
Rose • couple • us
10
See above.
Pros:

Nice staff. Clean rooms.Great shower. Comfortable bed. Very pleasant experience. Would stay there again.

2026-09-07 • via Nuitee
P
Polina • couple • us
10
2026-09-04 • via Nuitee
B
Brianca • solo_traveller • us
8
2026-08-24 • via Nuitee
J
Jeanie • couple • us
4
Cons:

Had no television during the whole stay., no one seemed to know how to fix it. Jesus tried everything he knew but to no avail. No offer was made to change rooms, or anything else to an accommodate the situation.

2026-08-23 • via Nuitee
L
LeQuisha • couple • us
10
Excellent and I will be back when I come to visit my family
Pros:

Quiet and very clean and well organized. The staff was very friendly and helpful.

2026-08-21 • via Nuitee
D
David • couple • us
10
2026-08-18 • via Nuitee
J
Jessica • extended_group • us
8
2026-08-15 • via Nuitee
W
Welch • family_with_children • us
10
2026-08-10 • via Nuitee
L
Linetty • couple • us
8
2026-08-06 • via Nuitee
J
Jordan • couple • us
10
2026-08-04 • via Nuitee
G
griffin • solo_traveller • us
9
Good hotel! That's Tru!
Pros:

Clean rooms, great breakfast! Secure top floors and doors with deadbolts!

Cons:

Price is high but a quality hotel.

2026-08-02 • via Nuitee
M
Marks • solo_traveller • us
10
2026-07-25 • via Nuitee
J
Jennifer • couple • us
9
Enjoyable
Pros:

Pool and lobby

Cons:

Construction and no hot tub

2026-07-25 • via Nuitee
J
Jenny • extended_group • us
10
2026-07-25 • via Nuitee
D
Darling • couple • us
9
2026-07-25 • via Nuitee