Canopy By Hilton Nashville Downtown The Gulch

Hotels
•
Canopy by Hilton
9.3 (76 reviews)
920 Division Street , Nashville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Concierge service
ATM/banking
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
High food prices
Housekeeping issues
Valet parking cost

Categories

Cleanliness
9.45
General cleanliness mentioned positively across multiple reviews.
Service
9.95
Staff were consistently described as friendly, helpful, and knowledgeable.
Location
9.45
Convenient location with access to restaurants and attractions.
Room Quality
9.45
Rooms were spacious, modern, and generally well-rated.
Amenities
8.95
Amenities generally well reviewed, though some mentioned lack of a microwave.
Value for Money
8.45
Hotel is great value for money, but some exceptions like valet parking mentioned.
Food and Beverage
8.95
Food quality was good, but some reviews noted higher prices.
Overall Experience
9.75
Overall experience was highly positive with a mix of pros and few cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:34

Property Description

Modern and Comfortable Accommodation
Experience air-conditioned rooms with a desk, flat-screen TV, and free toiletries at Canopy By Hilton Nashville Downtown The Gulch.

Convenient Amenities
Enjoy the convenience of room service, a 24-hour front desk, and an on-site restaurant during your stay at this 4-star hotel.

Close Proximity to Key Attractions
Explore Nashville easily with attractions like Bridgestone Arena and Ryman Auditorium just a short distance away. Book your stay at Canopy By Hilton Nashville Downtown The Gulch for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 76 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.75
J
Jonathon • couple • us
9
2026-01-29 • via Nuitee
T
Tiffany • couple • us
10
Pros:

Everything

Cons:

N/a

2026-01-24 • via Nuitee
D
Daquilla • couple • us
10
2026-01-21 • via Nuitee
V
Vincent • couple • us
10
It’s nothing but the best here.
Pros:

Everything. Felt top notch everywhere I went, and was nothing but the best. Valet drivers made me feel great coming in and the place gave me away sense of awe the second I came in. Front desk was awesome and I really liked how they gave us a phone number to talk to about any questions for feelings about the place.

Cons:

Nothing. Whole place was great but if I had to be picky the restaurant on the top wasn’t open yet. I know that will make the whole place even better. The main floor restaurant was everything but eating up top watching the city sounds amazing

2026-01-20 • via Nuitee
D
Dennis • couple • us
9
2026-01-19 • via Nuitee
J
Jana • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Buzzi • extended_group • br
9
2026-01-06 • via Nuitee
A
April • couple • us
10
2026-01-05 • via Nuitee
M
Makaila • couple • us
8
2025-12-27 • via Nuitee
S
samantha • couple • us
10
2025-12-26 • via Nuitee
J
Jan • extended_group • za
9
Pros:

Traveling through USA and this is one of best value for money hotels so far. Staff friendly & knowledgeable. Hotel has a free shuttle for short distances, thus no need to stay in chaotic Broadway area.

Cons:

Valet parking a bit overpriced, given the ample public parking available.

2025-12-23 • via Nuitee
J
James • couple • us
9
It is a very nice place. The prices of food was very high. One can come was $5
Pros:

The bathroom was very nice. I’ve never seen a square toilet

Cons:

Housekeeping didn’t check the body wash and we ran out. It took forever to get more brought back up.

2025-12-15 • via Nuitee
M
Mª Teresa • couple • es
8
2025-12-11 • via Nuitee
K
Kimberley • couple • us
5
Was okay, but will probably try something else next time.
Pros:

The hotel had a modern industrial feel. The staff was friendly and somewhat helpful. Housekeeping was excellent! The hotel bar was also excellent. And we enjoyed the water stations. Breakfast was good as well. Location was good with lots of restaurants and shops within walking distance.

Cons:

Just a coincidence I'm sure, but the internet was down when we tried to check in. We dropped our bags at a friend's room and checked in later. The fire alarm went off while we were at the bar one evening. Again, not necessarily the hotels' fault, but annoying still. The coffee machine in the room was nice, but the coffee cups were too small for the larger pods. The lighting in the rooms was a little confusing (three-way switches maybe?) The motion detection will turn on the bathroom lights, which is great at night, but it'll go out while you're in the shower. And there were no luggage carts when we went to leave. Also, the valet parking is $50 per night!!! So, we parked in a parking garage down the street.

2025-12-08 • via Nuitee
A
Anibal • family_with_children • cl
8
2025-12-08 • via Nuitee
M
Marta H • family_with_children • us
10
2025-12-07 • via Nuitee
K
Katie • couple • us
10
Best hotel I’ve stayed at
Pros:

Everything

2025-11-18 • via Nuitee
C
cullinan • couple • us
10
Perfect location
Pros:

Neat clean comfortable staff and location
Temperature system in room quiet
Shuttle service by valet to downtown and pick up

Cons:

N/a

2025-11-18 • via Nuitee
M
Marcella • solo_traveller • us
10
CANOPY HILTON WAS AND IS THE BEST PLACE TO STAY.
Pros:

Fantastic staff, clean efficient front desk, awesome food, bar, and seating inside or out. Valet parking at anytime. They take care of their guests maybe 2 minute wait time. Cheerful and friendly, and know the area. Made suggestions on places to go. ROOM is beautiful, quiet and clean and they come everyday. Supplies in the room is well stocked and comfortable beds and chairs. I recommend Canopy Hilton to anyone the best in Tennessee. You wont be sorry. Walking to shops places to see. They have also a car to take you too. Silo the restaurant excellent French toast. And reasonably priced. SHARLEETA, AND KAYLA HELPED ME WHILE I WAS THERE EXCELLENT FRONT DESK.

Cons:

I liked everything. The room had a snack and beverage drawer. It did not have a microwave..but you didnt need it cause the restaurant has awesome food. And the staff are cheerful. It is a fun place has exercise equipment etc.. no complaints

2025-11-04 • via Nuitee
T
Tom • couple • gb
10
Pros:

Best hotel we stayed in on our trip. From friendly, welcoming staff to spacious, modern rooms this hotel was great and has a real buzz about it in the heart of the vibey Gulch.

2025-10-24 • via Nuitee