Holiday Inn Nashville Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (309 reviews)
2864 Elm Hill Pike , Nashville , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms and comfortable beds
Convenient location near airport and rental car agencies
Free airport shuttle
Friendly/helpful staff in several instances
Quiet despite proximity to airport
Cons:
Serious safety incident and poor handling by on-duty staff/security
Parking issues and unexpected parking charges
Breakfast limited in variety and not always hot or well replenished
Some room issues (bathroom door, water pressure) and isolated cleanliness lapses
Inconsistent staff friendliness at check-in/check-out

Categories

Cleanliness
9.9
Multiple guests praised that the rooms and hotel were very clean and kept that way throughout the day; isolated report of hair on a sheet brought down consistency slightly.
Service
6.5
Service impressions are mixed: several mentions of friendly, helpful front-desk staff and smooth check-in, but a serious safety incident where a man claiming to be 'security' and a dismissive front-desk response strongly lowers the score.
Location
10
Location is consistently praised — close to the airport, quiet despite proximity to runways, and convenient walk to the rental car location; shuttle to the airport is a plus.
Room Quality
8.6
Beds were repeatedly described as comfortable and rooms generally clean; some issues reported such as a bathroom door that would not stay shut, poor water pressure, and occasional lack of amenities like slippers.
Amenities
7.5
Free airport shuttle and standard breakfast are positives, but parking availability/charges and limited breakfast options reduce the amenities score.
Value for Money
7
Generally acceptable value given cleanliness and location, but unexpected charges (paid for parking twice) and limited breakfast offerings weaken perceived value.
Food and Beverage
7.7
Breakfast described as standard/okay by multiple guests; commenters wanted more variety (pancakes, soda), hotter food, and better replenishment, though staff service around F&B was sometimes positive.
Overall Experience
7.6
Overall experience is mixed: many guests found the hotel clean, comfortable, and conveniently located with good shuttle service, but a concerning safety incident and some service/parking problems tempered overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Luxurious Amenities
Enjoy a relaxing stay at Holiday Inn Nashville Airport, featuring an indoor pool, fitness centre, and free shuttle service for your convenience.

Comfortable Accommodation
Unwind in well-equipped rooms with flat-screen TVs, private bathrooms, and modern amenities like air conditioning and safety deposit boxes.

Convenient Location
Located just 8 km from Lane Motor Museum, with easy access to top attractions like Grand Ole Opry and The Hermitage. Book your stay now at Holiday Inn Nashville Airport, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 309 reviews
Cleanliness: 9.9
Service: 6.5
Location: 10
Room Quality: 8.6
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.7
Overall Experience: 7.6
J
J • couple • us
3
Overall I would not recommend staying here.
Pros:

The room was clean and nice. The air-conditioning worked and over all seemed decent to sleep in.

Cons:

When I booked this hotel it claimed that breakfast was included but it was not. Parking was also not included, which seemed unreasonable to me. There was no microwave in the room, I am unsure if there is a reason for that. The ice machine on my floor was also not working. The staff was not friendly, and almost gave me someone else's hotel room because she misheard me and did not make sure it was me.

2026-11-05 • via Nuitee
C
Chelsea • couple • us
10
Pros:

The staff was great

Cons:

Paying for parking

2026-11-04 • via Nuitee
Y
Yana • couple • us
1
Unsafe experience at Holiday Inn Nashville, TN
Pros:

The hotel was new, room was clean, and beds were comfortable.

Cons:

The reason I gave this review a one star was because I had a very suspicious and unsafe situation in this hotel. For those traveling alone please read carefully.
I checked into the hotel with my sister on Friday night, October 23, for one night. There were two very friendly ladies at the front desk.
We were leaving at 6:30am, Saturday morning and my sister was going to drop me off at work and return to the hotel until checkout time. When we were walking out of the lobby in the morning, there was one guy at the front desk. We got to our car, got in, and thank God, we locked the doors! We sat in the car for about 2 minutes waiting for the engine to warm up, when we noticed a guy wearing a dark gray beanie, blue sweatshirt, and black pants approach our car from the front. He walked to the driver's door, and without knocking on the window, or signaling anything to us, gently pulled on the door handle! We immediately knew we had to leave. We drove out of the parking space and before leaving the the parking lot, decided to notify the front desk personnel of this situation. When we pulled up to the lobby, I stayed in the car and my sister went inside. There was no one at the front desk. The guy that was at the front desk suddenly appeared from somewhere in the parking lot and walked in through the front door. A few moments later the guy that approached our vehicle also appeared from the parking lot and followed inside. My sister explained to the front desk guy what happened and as she was finishing the other guy walked in the lobby. The front desk guy asked if this was the guy she was talking about and when she said yes, they both started laughing and he said he was the security. This "security" guy did not have any badges or name tag or security printed on his shirt. The only thing he had was a gun which could have totally been his own.

2026-10-28 • via Nuitee
A
Alma • couple • us
10
Pros:

Room was very clean and the bed was comfortable. Even though the hotel is not far from the airport, we could not hear the planes taking off. It was extremely convenient for our rental drop-off at the Enterprise on Donelson, it was a short walk back to the hotel and the hotel has free shuttle to the airport.

2026-10-28 • via Nuitee
E
Elaine • solo_traveller • us
10
Pros:

Very nice & clean. The staff was friendly and the shuttle was great

2026-10-26 • via Nuitee
C
Christine • couple • us
7
We would stay here again.
Pros:

The check in process was smooth. The lady who checked us in was very helpful and friendly. Staff for the most part wete friendly. The location was good. The room was clean and bed was comfortable. We would stay again!

Cons:

The bathroom door would not stay shut and the water pressure was not the best. We had a very hard time finding a place to park at the motel .The breakfast was okay. Wish they had more options like pancakes and soda to drink. The food could have been hotter and better at being kept replenished . Need more parking spaces. We struggled to find parking.

2026-10-25 • via Nuitee
A
Anna • solo_traveller • us
5
Cons:

I don’t like that I had to pay for parking twice when I was told it was waived.

2026-10-25 • via Nuitee
D
David • couple • us
8
Very nice
Pros:

Standard hotel breakfast

Cons:

The breakfast server was fake pleasant but the dinner guys was very nice and accommodating.

2026-10-24 • via Nuitee
P
Pat • couple • us
9
2026-10-22 • via Nuitee
C
Chris • couple • us
8
Pros:

Nice location. Housekeeping staff didn’t speak English.

Cons:

It was ok.

2026-10-19 • via Nuitee
N
Noor • solo_traveller • sa
4
Pros:

Location

Cons:

Not clean. Bed sheet has hair on it. No slippers. Unfriendly staff at check-in and check-out. Not a good breakfast.

2026-10-19 • via Nuitee
J
Joshua • couple • us
10
Pros:

The hotel was clean everywhere all day and the staff is excellent

2026-10-18 • via Nuitee
B
Brandon • solo_traveller • us
7
2026-10-18 • via Nuitee
M
Mehul • couple • us
9
Pros:

Great location, hotel is super clean and facilities.

Cons:

None

2026-10-16 • via Nuitee
T
Taylor • extended_group • us
1
Cons:

Everything was an extra charge including breakfast and parking. My bad for not reading the fine print but I’ve never had to pay for parking at a hotel and I wasn’t about to start. We actually canceled our reservation and took the loss because we found a much better deal. No one to blame but myself but this place was a scam in my opinion, there’s other more affordable options in the area that don’t overcharge extra for everything that should and is usually included in a stay.

2026-10-16 • via Nuitee
L
Lonnisha • family_with_children • us
10
2026-10-16 • via Nuitee
N
Natalie • family_with_children • us
10
Easy to park and leave your car for air travel. Clean and comfy. Shuttle was quick and friendly! A+
Pros:

Easy parking. Perfect for shuttling to airport.

Cons:

No notes!

2026-10-14 • via Nuitee
G
Gilbert • solo_traveller • us
4
Won't be back.
Pros:

Didn't eat breakfast. Room was comfortable.

Cons:

Was charged for parking and neither of the EV chargers worked. Desk staff didn't seem to care.

2026-10-12 • via Nuitee
P
Pamela • couple • us
8
2026-10-12 • via Nuitee
F
Frank • couple • us
9
It was pleasant.
Pros:

It was up to par.

Cons:

Parking

2026-10-12 • via Nuitee